Kent WONDER+(11040) 7 L RO + UF Water Purifier

Disappointed.Kent promises service in 24 hrs . Lodged a complaint on 5.12.2018 at 10 AM . And specifically told them as I am working I Wil be available after 2 . Inspire of this Engineer came at 1 pm when I was not at home . Result iis that my problem is still not sorted . Disappointing and umprofessional

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Amount spent in last 14 months in service and repair(all amounts in Indian Rupees)

Aug 2017 5350/-

Apr 2018 3350/-

Aug 2018 1600/-

Dec 2018 3600/-

Total in last 15 months 13900/- Indian Rupees

One part replaced 3 times in last 9 months. Warranty is 3 months. The part goes bad every fourth month.

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Plastic body of Kent Pearl is of interior quality. Even after regular cleaning it is easily getting Algae deposited at the bottom. It looks the plastic material is not upto the mark and is not food grade plastic. Overall product quality also deteriorated.

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Kent purifier good machine for purifying water because it gets so many problems in purifying I use this machine only for 2 months and after that I had to change the purifire.

It purifies water but not perfectly and one more thing that is it's design that makes a formality.

Yes price is very high every person cannot buy this product because it's price is very high .

Our friends did not use this machine because it is not purifying the water perfectly.

It service is bad so I advised all that newly uses person who wants to buy this you buy it but carefully thank you and this is my opinion for this product.

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Kent RO 7 Liters ACE RO+UV Water Purifiers is best machine to purify the water .it completely purify the water .after purification of water no bacteria has left in the water. So for your good health you should drink purify water.the cost of this purifier is not so high so you can easily purchase this purifier.this is automatic water purifier. To prevent yourself from disease you should always use purifier water so this purifier can be a good choice for you

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I have been using the Kent Grand plus since last 2 year.The quality of water offered by Kent is best in it's class.The only issue with the product is after using for 1 years, the product starts asking service and which is good but the service providers are not responsible and cannot pick the call.

We have done 2 services for the Kent Grand plus and it was worst experience with the service.

First the service guy will take 5-7 days to come to your place after calling everday.

Second the service guy will charge you as much as he wants .

I do remember that during the first service the guy has to change only the filter but he changed many parts and charged me around Rs.3500 which was too expensive.

I do recommend to please check the service providers in your area before you go with any water purifier.

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Dear All

Today I will share my review on Kent Pearl which I got it installed this year in the month of may.

As in our society we don't get kaveri water hence the bore water is supplied which is terrible it was above 650 TDS PPM(parts per million) and some smell was also there.

One Service Guy(indrakumar) came to install the same from the company, he did a pretty good job and fast.

The water coming after purification is really very sweet. Look wise also the kent pearl is very good.

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One of the worst filter I have used. I bought Kent Pearl from a dealer in Sarjapur Raod, Bangalore. In one year, I had to call service person 6 times. In the last two 2 months I faced leaking filter( a crack formed in the filter) issue two times. This is sub-stand product. You will end up paying the service guy every two months in addition to the cost of the replaced parts(filter, adapter etc). Dont go by the advertisement seen for this product, you will get cheated.

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I purchased Kent RO in April, 2016 for 17500. Exactly after one year, we had a problem and from then onwards we are facing problem atleast once in 6 months. So far we spent about 10k. Although service team is responding immediately, every time, they're charging 2-3K. Think twice before buying this product.

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I was on the lookout for a gravity water purifier that could operate with electricity supply. After a thorough research, I bought KENT Inline Gold. This UF water purifier seems to be the best bet to get rid of cysts and bacteria present in water. I am totally satisfied with this product and would strongly recommend it to anyone looking for UF non-electric purifier.

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I purchased kent for 18k last year. didn't knew that time that it need around 5000 per year maintenance also.

for first year it worked fine. My warranty period got expired last month. I extended the warranty period by purchasing the AMC which cost me around 2000rs.

To my surprise AMC cover only electrical parts.

Yesterday my filter was not working. I had to again pay

3750 Rs to replace the filters.

Before using kent I was using Pureit which cost me only 1500 rs and it yearly maintenance was only 1000rs.

Should have replaced it with kent ro.

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The worst purifier I hv ever seen..I hv bought it 5 yrs back..bt unfortunately I hv spent more than 15, 000 for repairing. Almost all parts hv been replaced (some parts thrice). Costly spare parts and less efficient compared to local made cheap n durable products. The anger n agony r so much that if kent's ceo comes in front of me, I would love to give a punch on his face..SO IT IS AN EARNEST REQUEST TO ALL COSTUMERS WHO WANT TO BUY PURIFIER, PLZ DON'T BUY ANY OF KENT PRODUCT. THANK U

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I bought Kent Autosoft in Feb2018. I was working very well for 6 to 7 months, then there was an problem in regeneration, The equipment was consuming 2000lts for regeneration, Which I came to know by end of sept'18. and I turned the machine off. I had raised an complaint immediately with Kent customer care, my complaint was book and there was no answer for more than a month. after raising this issue couple of times with CC. finally I got a call from the technician. after which he took 1 more week to attend the issue.

SO the after sales service is very pathetic with KENT. Please review before purchase.

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No service after purchase I purchase it for 25000

But after a perid of time it actually stopped working

Then I call fir selvice center .

Then the wort thin started hapening.

After every 3 months I complain and they came and charge for sometime for motor, filter, etc.

Just I need to spend about 2000 every month

I you are thnking to purchase kent product then be care full if service

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The local Kent guys pestered me to buy their product promising they will call for maintenance and changing filter but vanished after installing the product. The did not even give any demo. After a year they again call me for AMC saying it's important to change filter. When I call their customer care to inquire whether they are saying the correct rate I get to know they are not aware of the rate and only local kent service guys can say. So I have to believe any amount they quote. It's a horrible company with no centralized system. Eureka Forbes is much better and authentic.

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Trash product, plain garbage. There should be 0 stars given to it.

Bought Kent purifier, the sales man did not even check the type of water, just sold the most expensive product. He took the existing working purifier in exchange but educed only small amount. In less than a year the purifier stopped working. Service guy made us install additional components and change the candles, promising that this would make sure no issues arise ever. In less than 2 months the purifier stopped working again. The service guy again says the candles etc need to be replaced and that each year 5.5 thousand will have to be spent in maintenance. This clause was not told by the sales man 1 year during the purchase. Eventually we uninstalled the purifier, packed it up and are ready to sell it in garbage.

In short the sales and service teams work together with great coordination to fool and rob the customers.

Inconvenient in use, lots of water gets wasted, Not stable, ugly after installation too many pipes and wires take up space, looks trashy with internal components visible, very bad customer support and service, sales team is full of lies

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I purchased this Kent RO in Bangalore from Aishwarya Solar Technologies this product serial Number belongs to the year 2017 . Surprise to see the Product seems to be out of warranty within 3 months. we purchased this on 15/07/2018 which costed 15, 990 addition to this the technician asked me to go for a filter extra cost 1375 . With in 3 months water filtration was not working properly . We raised a request for service engineer . After replacing RO filter and a another component the entire Equipment started malfunctioning . Four to five times we have raised this complaint to rectify this equipment or else to replace the KENT RO product till date no action from the Company . This KENT service is Poor . Not a Friendly Customer care or the nor even the Seller is taking any responsibility in attending to the issue.

These guys might also sell Refurbished products . Not worth . Attaching document serial number is wrong product warranty over in 3months time .

Absolutely cheating by the Seller Aishwarya Solar Technologies

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I am very much disappointed with both the product and also the after sale services. The company is only concerned about the money and the inconvenience caused to customer doesn't make any sense for them.

I bought kent ro on 9th oct n got it installed on 10th. On 26th I filed my first complaint of water leakage which was resolved next day and 28th i filed another compaint of water overflowing.

On every call they were only concerned about money.

I am very much disappointed with the product and would never recommend it

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I had registered a complaint with Kent customer care that my Kent RO system was giving out unpalatable water. Their technician replaced a set of filters as well as the membrane and charged me Rs. 4050. After completing the repair the quality of the water as checked and confirmed by the kent technician was very poor and beyond acceptable standards, but he told me that quality will automatically improve after using the machine for three day. But still the taste of the water is awful and TDS value is much beyond the acceptable standards. The Kent customer care is not solving the problem. So after spending RS. 4050 and changing complete kit as demanded by Kent technician, I am forced to drink unhealthy water for more than a week. Now today the machine has suddenly stopped giving out water. It shows that shoddy work is done by Kent techniciancs and large amounts of money is being charged from customers in the name of repair and still no result is achieved. Customer is losing money and suffering enormously as he has no drinking water inspire of purchasing Kent RO machine for around 15000 and then spending 4050 for repairs. Very Very disappointed.

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We had purchased Kent RO water purifier from Vijay Sales (Goregaon) on 4th August 2018. We had requested for installation after 15th August 2018. The customer care personnel kept calling us till 15th August inspite of prior instruction. After that when we were in actual need of a technician they were not available. We even personally visited Vijay sales again to enquire for the same. On 8th October we got a call from Kent customer service centre saying that engineer will visit us on 18th October. The Engineer did not turn up. Later on 24th October, I had called again at the customer service centre. I was abused and given bad words by a person named Tejaswini. She even threatened me saying that I can go ahead and complaint at Kent RO. She is least bothered. I had reported this issue at Vijay Sales. I wish to return Kent RO and hereby demand full refund of my money.

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