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Kent WONDER (11033) 7 L RO + UF Water Purifier Image

MouthShut Score

35%
1.28 

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Rs. 18,000 (Launch price)

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Kent WONDER (11033) 7 L RO + UF Water Purifier Reviews

Never buy KENT RO AMC
Apr 23, 2023 11:21 AM 6330 Views

Nobody should buy KENT AMC. till the time I didnt take AMC, technician used to come basis the complaint & used to change all the filters in one go. No question asked. After taking the AMC technician will come check for 30 mins which filter to change which should not be changed. He will change only 2-3 filter not all. After one month you again log a complaint, they come & do some setting in the RO.


taste of the water get worse but technician will not change the filters completely.


it has become so annoying after taking AMC for 3 years.


Worst decision of my life.


Kent softner 40 l
Apr 22, 2023 08:19 AM 6426 Views (via Mobile)

One of the poorest product.


Poor product can be supported atheist by better services .


BUT Kent as a supplier even services at the lowest level.


They close call without solving to keep there rating high.


NON INSTALLATION OF KENT RO EVEN AFTER 48 HOURS OF
Apr 19, 2023 01:37 AM 6509 Views (via Mobile)

We hv purchased Kent Ro from Amazon. The product has got delivered but even after 48 hours of generation of ticket still noone has turned up to install the ro system. Pathetic service and customer concern on the part of Kent..


YOUR RATING ON

Kent WONDER (11033) 7 L RO + UF Water Purifier
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Bad service
Apr 16, 2023 11:17 AM 6393 Views (via Mobile)

I paid for replacement of kent machine parts and paid approx 2500 but bill is not provide ...i several times call but still after 12 days past mo bill is provide to me .... Very bad experience .please avoid such company who not paid bill after taking money


Very bad product
Apr 11, 2023 12:48 PM 6372 Views (via Mobile)

I bought the RO keeping in mind that we will get free services for four years. But due to frequent breakdowns, I got very bad experience for this company and product. I paid Rs 2000 to 4000 for each visit due to frequent failure of membranes and filters. After three years, I am putting this product on OLX for sale. Very pathetic experiences.


GR Paul 9911362211


Worst experience
Apr 10, 2023 09:39 PM 6365 Views (via Mobile)

I have had the worst experience buying Kent RO.


I bought this RO two months back and its already needing servicing again and again. This week itself one of the guys came to repair it and the very next day its not working again. Have made way too many calls to the service centre and have got no reply from their side. Would for sure not recommend anybody to buy this product. Kent RO either repair this or take it back and i want my refund on my money . I earn money by doing by hardwork and not by making a fool of people.


Honestly feeling cheated after using Kent RO.


WORST PRODUCT. Need very fast maintenance & costly
Apr 10, 2023 05:31 PM 6436 Views

Pathetic product. Will never recommend anyone to buy their RO or any other product. Every 3-4 months, either membrane, either filter, either motor gets damaged and every time you need to spend 4/6, 000 Rs. for all such product. This was after 1 year of purchase. Once when we protested, spoke to Service Head and sent an e-mail to grievance, then they made some alternative workout but still it costed 2, 000 Rs. THEY ONLY SPEND ON ADVT WITH BIG CELEBRITY WHICH IS PAID OUT OF YOUR POCKET. The only reason you get for the damage is " water coming is very bad" as if we have just come out of the jungle. We have been staying at same place for last 30+ years and have used other company products, but have never got such high cost and non-maintenable product. After 2 years we have paid more than the original cost of the product. PLEASE DO NOT BUY THEIR PRODUCTS. WE ARE ALSO SHIFTING TO OTHER BETTER OFFERINGS SOON.


hyderabad India
Kent products
Apr 03, 2023 12:05 PM 6511 Views (via Mobile)

Dont buy the KENT products. Kent not have proper service team. Dint buy any kent products worst service


Worst service
Mar 31, 2023 12:39 PM 6568 Views

One of the most pathetic and worst service. Even a customer support executive is so dumb and their technician comes to your home to just looted you in the name of add- on services. worst . I would suggest do not buy more. I will follow the same


Extremely bad product and customer service
Mar 28, 2023 11:55 AM 6559 Views

Don't buy any kent product. You will seriously regret. Their products are not good and their customer service is pathetic. Don't get fooled from their product.


Worst RO available in Market
Mar 25, 2023 05:06 PM 6634 Views (via Mobile)

It’s maintenance cost is very high. After 2 months of installation our Kent RO required service that is of Rs. 15000 but still it’s keep on getting repaired after 2 to 3 months. It’s service is extremely poor and expensive. Never buy this product again.


Poor Kent service
Mar 24, 2023 01:55 AM 7355 Views (via Mobile)

Worst experience, display screen shows UV failure… dispite no issues with filter , Technican came and discarded filter without listening to the problem.


Secondly he directly fixed and didn’t replace UV spare part.


Thirdly now Kent display show no RO flow… it’s been third visit and since a month Kent couldn’t fix. It keep displaying warning


I so disheartened to spend amount on Kent


Maintenance very costly Kent RO
Mar 22, 2023 04:16 PM 6654 Views (via Mobile)

Maintenance of Kent RO is very expensive. We will have to change RO every 2 years . It costed me Rs.2950. such an expensive part comes out with only 3 months warranty. Following parts costing around Rs.2500 have to be replaced in 6 months to 1 year


Sodium carbon and filter


VF membrane


Post carbon filter


No wonder Kent guys have made service charges free for 4 years. All services are costed in materials only.


There are many unauthorized service guys duping customers in the market.


However, above charges were charged by authorized Kent agents onlt


TOOO bad service
Mar 21, 2023 07:31 PM 6500 Views

I have purchased kent purifier in 2016. After that I got problem 2 to 3 times. But the complaint handling and service is too bad. On 03.03.23 I lodge complaint saying purifier not getting on(may the problem with motor) and to replace the initial filter. But person came without having idea of my problem and charged me Rs 150. On 18.03.23 motor and filter replaced and I thought my problem is solved. But on 20.03.23 the motor replaced is not getting stopped after filling the tank and from upper portion of the tank water started leaking. photos attached. I hope this time delay in service will not be there.


Check before you buy
Mar 07, 2023 08:45 PM 6989 Views (via Mobile)

Purifier is good , but Check about maintenance, In regular interval it shuts with beep sound , only Kent technician can remove the beep , till they come and unlock the beep, you won’t get iwater , whatever they charge you need to accept, after reading this still you buy you will repent after 6months when you get beep sound and it shuts,


Very high maintenance cost
Feb 21, 2023 02:46 PM 7247 Views

I have to spend around 3000 inr every six month for change of either membrane or filter or motor. Never suggest anybody to buy this product.


Unbelievable Maintenance cost
Feb 19, 2023 10:33 AM 7259 Views (via Mobile)

Pathetic service and always they charge more than 5-10K for each service and repair...don't ever buy KENT products..i am fed-up with service cost and will change very soon


Kent RO
Feb 17, 2023 02:34 PM 7275 Views (via Mobile)

Kent RO every year maintenance cost 5560rs dont by waste money. Unskilled technician no maintenance only replace parts.


Worst service Experience
Feb 13, 2023 05:45 PM 7910 Views (via Mobile)

I bought Kent RO(Model- Ace) for my home. I bought there AMC plan to have extra coverage in case of any problems in the future. I found a leakage in the tank and registered a complaint with the company. A technician visit and suggested that he will apply ELFY (quick dry glue) instead of replacing the tank. The tank was covered under my AMC plan and Instead of replacing he was suggesting to apply elfy. I told him that I want replacement of the tank and he left. I called the customer service to complaint about the same. They said we will send a senior technician for the visit. Its been a week no technician came and when I called them to follow up regarding the complaint they said there is no complaint registered. Can you please share what was the issue. That's so pathetic customer service from such a big company. They charge a lot by name of AMC but don't provide service related to the contract they charge for.


Maintenance cost is too much. Not durable
Feb 11, 2023 02:30 PM 7249 Views (via Mobile)

Bakwas RO. I bought Kent pride plus, and every 2-3 months, to needs repairing. Motor burnt and parts fail to work. Too much maintanance need. Don't buy. 0 star


YOUR RATING ON

Kent WONDER (11033) 7 L RO + UF Water Purifier
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Why is there a black residue on the filter after putting in water.. are those impurities? So much black residue. Must it be cleaned and how?

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