MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.
Concern / Feedback Form
Secure your account
Please enter your valid contact number to receive OTP.
Just one step away to protect your account with 2FA.
Protect your account by adding an extra layer of security.
Home > Home and Appliances > Kitchen Appliances > Water Purifiers > Kent Water Purifiers > Kent UF Gold Water Purifier
Kent UF Gold Water Purifier
Ease of use:
Durability:
Handy:
Style & Design:
Help & Support:
Kent
The ingenuineness of this review appears doubtful. Justify your opinion.
I feel this review is:
I have used kent RO for almost 15yrs earlier and membrane changed only 1 or 2 time. And buyed again Kent in 2021, and within 6-8months all filters including membrane changed. Motor changed. Again they are saying all filters need to be changed. I dont recommend any one to buy this one now.
View more comments
The registered request has not been addressed yet (its been 48hrs) however they claim tk adress it in less than 15hrs.
Worst service provider I have ever seen in my life
Very bad very bad experience with kent RO
Do not buy this machine from kent
Don't buy
Very bad very bad
YOUR RATING ON
Don't buy this product.
This is a big sham . They sell the product and after 15 months of usage I have changed membranes and filters 3 and half months back and it is not working again. The technician who came to check said that the membranes and filters need to be changed and I have to pay 3500 again as the validity of previously replaced parts was only 3 months. Precisely the filters chole after 4 months, and I came to know from all sites that this is the case with almost all consumers. They are cheating the customers. Strongly advise not to go for their products.
Very bad experience
Within 18 month we have to expend more than half price of it on repearing. We have to change almost all inner parts of it.
Please don't purchase any KENT Product.
WORST WORST WORST Service. If you purchase, you will get tears.
I have never seen such WORST service in my life.
Please please please don't don't purchase.
I have purchased Kent undersink model and its been a year they have replaced almost all the parts even pump and motor is not working . Totally fraud these technicians are doing. They ask u the problem and make a big fat bill. Very bad service from Kent it's better to purchase 20l bottle daily.
Very bad service . My ro didn't work but they are not even coming and saying my ro is out of warranty
Purchased laste year. Still in warranty period. Started with ants but technician said nothing to be done for that. Then found cockroaches and lizard inside it one day. Technician had no choice but come , but he used some tissue paper to patch up some holes here and there. Yesterday we again found the newly hatched dead baby cockroaches inside. Going to raise the issue again. Dont know why it keep on happening......!!!!!!!
KENT RO system at my home completely stopped working about a week ago. I registered a service request (230821-00984) on 21 Aug 2023 to get it repaired. Till date (25 Aug 2023), no resolution from KENT. I have been calling KENT customer daily and they make me feel good by giving false assurances that they will arrange for technician to visit my home the same day. That "day" is yet to arrive!!! Now I have resorted to buying RO water from a local vendor. At least his response is timely, quick and economical. Now I am wondering whether to continue with KENT. A machine not in use is useless
Beware guys .AMC(Annual maintenance contract) provided by Pearl infotech is a FRAUD. Whenever their technicians visit my RO before taking AMC, even after 4-5 months, they always insisted to change the RO, Sediment, all 5 filters. They used to fool me, "sir u have borewell water, you need to change all filters every 4-5 months" and then they make a bill of 7000. Once I bought AMC cost INR 20000 for 2 years, and now afterwards taking AMC, they are NOT changing the filters at all, saying we will change only in 12 months. So the costly AMC I paid for was waste of money, and even whatever money I paid to these guys .was a total waste. Filter change was NOT AT ALL necessary before one year.
It is the worst RO System which is totally unreliable. Especially the service back up is very poor. Based on my experience with Kent RO System, it is better to go with the 20 gallon mineral water bottle as it works out be much cheaper than the RO System maintenance costs. The Kent RO System always has one or the other issue, hence I recommend to not go with this system.
Kent people has got worst service partner I.e., Sri Venkateswara services agencies. Recently we have reinstalled the same product at same place. First one person has come and did d the installation by replacing some part. Later We found there was a leakage again we complained today one different person called and asking to pay Rs.700/- to get it rectified even not inspecting the unit and he talking very rashly and mentioning we have several hundreds like this.. cheap service partner cheap behaviours. I do not recommend to take Kent.
The marketing agents befools the customers by giving this 1 + 3 years free service scheme. What is the point of this if a customer HAS to purchase AMC worth 6500/- every year. Obviously he will get free service this whole year. The Kent peoplebelieves the customers are idiots and making them fool. Also the tds of water changes every month to very high. For that I have to call them probably every second month to normalise that. However after the first year they will say now it cannot be changed and you have to change all filters. After numerous calls they send their agents with no assistance. The worst company with worst service. I will request everyone to save their hard earned money from investing here. Buy Aquaguard instead.
I purchased a Kent Excel Plus water purifier and after 3 months we requested a service to Kent since they promised free service in first year.
They sent a service technician(Jidha Enterprises ) who took Rs.1, 620/- for the service and informed us to use only after 2 hours. Before leave he took the otp which received in my mobile and after 2 hours we found the machine is not working. Now after more than 6 months our Kent machine is still not working and lying in the waste disposal bin…
Please don’t purchase a Kent product you will be cheated…if anyone requires a photo contact me on 9961019000 I shall provide photos to prove my Kent experience….
I DONT RECCOMEND TO USE KENT..
Initially Kent RO gave good results, we were also doing filter cartridge change regularly. But later on the motor started giving trouble, it's cost is high.We replaced the same, but within few months again the same issue. Later we changed the motor and cartridge too, but the taste of water remained same, means nothing like filtered water.
We contacted Dealer, and complained, he said we cannot do anything.We used the filter cartridge just for 3-4 days.Is it worth ?
I have a Kent RO last 5 years. It works well and have no complain about this product. Yes its catridge I change twice in a year, All its catridge and filter change depend upon water quality. We are staying in a coal belt so water is always mix with mud and impurities, so it catridge takes 1-2 year to change. all team of this company is supportive and help whenever u call them, In our area it's distributer is a nice person always ready to help.if his electrician are absent he
himself come and solve problem. I am happy with Kent RO water purifier
Kent RO is one of the worst product and failure machine, I have purchased then after short time without long usage cartridges and filters are failed. I request to all never purchase Kent RO and never suggest to anybodies. Technician quality is one of the Poor.
Beware of the service technicians that they send to your house. Always keep an eye on them of what they are doing as they might make up things on the spot in order to sell you new parts. So it was in 2022 august when the motor inside my Kent Grand Star had an issue and I called the technician to my house in order to solve the problem. A guy named Jagdish Singh came to my house from Kent branch based in Bhikaji Cama Place, New Delhi. He told me that the motor in my RO is not working so I went ahead with his suggestion of replacing the motor. He told me that the motor would cost me ₹2700 but if I gave my old motor to him then he would install the new motor for ₹2000. And because I was short on cash I went ahead with the 2nd option. Moving forward to 2023, I was not using my RO for a long time as I was living in some other city. The first thing I did after returning to my home was to call a technician for a routine service and ironically the same guy came. One thing to keep in mind is that my RO was working completely fine. The technician aka Jagdish Singh told me that the external filter has decayed and needs to be replaced to which I agreed and that moment the garbage van came to pick the garbage and I went there. In the meantime he started cleaning the internal filters. After I came back he told me that my motor is not working and I need to replace it and he was really insisting on it. I thought that the last time I replaced my motor, it took 4 years to have a problem in it but I was surprised that it is unable to function after 11 months but the thing was I didn't even use my RO in this time period. So I caught hold of his scam and tried to contact the head office in Noida and soon as they picked my call. Jagdish (technician) told me that now the motor is working fine as it should. So please beware of this scam that these technicians do. Always be wary of such individuals. If I get to rate the service provided by Kent I would rate it zero as they provide horrible service. These guys will sell your RO parts after repairing them in the open market.
Hoping this review will help others to decide on the RO purifier. Today as water s the most critical resource needed for all of us , that to clean n pure, hence i choosed Kent as best that time considering the add and other factors.But slowly i realised it s big scam in background n just a dirty profit making policies by all such fraud brand.As time goes i understand Kent RO membrane goes max 3-4 months then I had to replace all parts including RO, cost goes around 15-20K per year. This again after multiple follow up n request. You can't imagine the same setup of part will last for 3-4 months at least in Bangalore. Nobody gives you clue about the maintenance or service cost from Kent team.once you installed then they start making you fool.Thus you feel after spending so much let s continue for a year or more.At last you will realise the cost s beyond expectations n hurible customer care services.So never ever trust these people n never go for Kent.Just thought to aware the people , so that they can decide the best RO in market.Now a days water in rent s available.you can go for rent or Bisleri or any water can cost around 30-70 rs s better choice in bangalore.options and completion r more and definitely you can choose the best one, but never go with Kent.There should be negative rating from mouthshut , so that I would HV rated negative as well.
Showing: 41 - 60 Reviews on Kent UF Gold Water Purifier
Photo Uploaded successfully.
Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
Upload menu files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
See all Photos
There is no ISI mark on almost all the latest models of KENT RO water purifier, is it safe to purchase?
Oct 11, 2019
By: JONA1901
Answers: 1
ISI used for industrial product. ISI stands for Indian Standards Institute. The mark certifies that a product conforms to an Indian standard developed by the Bureau of Indian Standards, the national standards body of India. If there is ISI mark on this product it shows not reliable. Kindly contact the company for reason of ISI mark. afterwards you want purchase Kindly check reviews of customerhttps://mouthshut.com/product-reviews/Kent-RO-System-reviews-925062524
May 13, 2020
By: Kevinpaul
There is no ISI mark on almost all the latest brands of KNET RO water purifier, is it safe to purchase?
Jun 04, 2020
By: AhujaTara
Which is best water purifier with good after sales service? I live in Ahmedabad.
Dec 15, 2018
By: Chandani06
Voltas Water Purifier is the best water purifier in Ahmadabad. Voltas give best service. it can purify 9 different types of water. This water purifier is to be installed at the main water pipeline which enters in your house.
Nov 14, 2019
By: AkkiNirv
Why my kent maxx 7 water filter is filtering water drop by drop..... (only one week old)
Mar 22, 2018
By: daspranab98
Hey if you find the answer please send me message. I am also facing same problem.
Why is there a black residue on the filter after putting in water.. are those impurities? So much black residue. Must it be cleaned and how?
Dec 04, 2017
By: stephaniefernande
Interesting I also don''t know the answer please anyone want to help to find the answer?
Select a product from search suggestions
Free MouthShut app saves money.
OTP Verification
Verify
An OTP has been sent to your email and mobile number. Please enter OTP to verify the account.
Didn't receive? Resend OTP
An OTP has been sent to your email address. Please Enter OTP to verify your email address