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Kent UF Gold Water Purifier Image

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31%
1.36 

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Kent UF Gold Water Purifier Reviews

Service review
May 23, 2024 01:57 PM 2757 Views (via Mobile)

Very careless service at Jamshedpur, not attended even on 2nd day of registering the reinstallation request. Everytime insisted to purchase a new one.


Price charges higher than MRP!!!
May 18, 2024 12:25 PM 2821 Views (via Mobile)

There is a huge difference in the process of the candles on Amazon vs what you'd buy from the company salesman. On Amazon you'll get 700/- to 1000/- rs cheaper. The kent serviceman will tell you that the candles have to be changed. And that you have to buy them on full mrp price only.


And price he's charging is higher than the printed price!!! The printed price for Feb 24 manufacturing is now not applicable! In May 24… the price has gone up by 20%!!! So I will sell you at this new revised price only…company mein pooch lo madam! Lagana hai ki main vapas jaoon?!


The brand Kent - is not the pretty hema malini - it is this man in front of me. And the strange pricing blackhole.


When it comes to drinking water you don't want to take a chance- so we swallow our ego and pay. But this is a bully brand.


Mumbai India
Kent RO AMC - loot
May 17, 2024 12:50 PM 2787 Views

As a disillusioned customer who fell victim to the deceptive practices of Kent RO, I feel obligated to expose the truth behind their Annual Maintenance Contract(AMC). What initially seemed like a prudent decision to safeguard my investment in a Kent RO system quickly unraveled into a nightmare of deceit and financial exploitation.


Upon purchasing my Kent RO in 2021, I was enticed by the promise of 1+3 years of free service. However, this illusion of generosity was shattered when, just one year later, I received a call insisting that I subscribe to their AMC. The reason? Allegedly, the exorbitant cost of their replacement parts and the necessity of frequent filter changes.


Reluctantly, I succumbed to their pressure and paid a hefty sum of Rs. 7000 for the AMC, roughly half the cost of a new Kent RO system. Little did I know that this would mark the beginning of a year-long ordeal characterized by empty promises and gross neglect.


Throughout the duration of the AMC, the purported servicing of my RO system was nothing more than a facade. Despite their claims of comprehensive maintenance, the technicians assigned to my case did nothing beyond replacing a few filters during the initial visit. Subsequent follow-ups yielded no tangible results, with my complaints falling on deaf ears.


As the end of the AMC period approached, I was incredulously informed that renewal would require an additional Rs. 7500. When I dared to question the lack of filter changes during the preceding year, I was met with a feeble excuse: "You didn't raise a complaint."


It quickly became apparent that the Kent RO AMC was nothing more than a thinly veiled scheme to extort money from unsuspecting customers. By withholding essential services unless customers forked over exorbitant sums for the AMC, Kent RO was effectively holding their own customers hostage.


In conclusion, my experience with the Kent RO AMC serves as a cautionary tale for prospective buyers. Do not be deceived by their promises of comprehensive service; behind the facade lies a predatory business model designed to fleece customers of their hard-earned money. Avoid Kent RO at all costs, lest you fall victim to their shameless exploitation.


YOUR RATING ON

Kent UF Gold Water Purifier
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Kent WP Elegant Lite- Worst Product & Service
May 02, 2024 01:46 PM 3181 Views (via Mobile)

I have had a very Bad experience with Kent Elegant lite WP. It’s not even 7 months I bought it & they are saying 3 parts need to be changed- Filter, Sediment filter & Carbon Filter. Cost around 2000. Kent is just fooling the customers & looting people in the name of Service. I would never recommend to use KENT to anyone. Their service people & the customer care is also pathetic. Very difficult to reach out to them.


They will make you feel helpless & try to sell their AMC (Annual Maintenance Contract) scheme to you, which cost around 6000 Rs. so, the service guy was asking me to buy the AMC of 6000 Rs for a Water Purifier which costs 12500.


I would suggest to do alot of research before buying the purifier. I made a big mistake by falling in trap of the KENT sales people.


Don't purchase Kent
Apr 17, 2024 03:43 PM 3553 Views (via Mobile)

Very worst service, they never respond for our calls waste products. I request you not to purchase these items from Kent


Chennai/Madras India
I endup spening 6300 every 3 months once.
Apr 04, 2024 11:37 AM 3351 Views

Kent gives the warrenty for filter only 3 month and I endup spending replacing my whole filter every 3 or 4 months once which is very disappointing.


Don't Buy Kent
Mar 24, 2024 11:59 AM 3526 Views (via Mobile)

I buy Kent RO 2 years back of ₹14500 and in last 2 years I need to raise 8 times service request for issues occurred on RO and spend additional 8000 to get the things recovered.So final conclusion is that there product is of worst quality and they will keep charging you just for the sake of product to run effectively.


Very poor service
Mar 23, 2024 11:38 AM 3293 Views (via Mobile)

Bought it as per local pe Vocal. Unfortunately Customer support is very poor. Plaesè don't buy it.Bought it as per local pe Vocal. Unfortunately Customer support is very poor. Plaesè don't buy it.


Kent RO
Mar 23, 2024 10:58 AM 3186 Views (via Mobile)

I'm used so many models but I bought RO from Kent..It's the worst service ever I'm facing ..I just tired for service nearly 4month..I was call and register for service they said wait for 48hrs after 48hrs we got a msg service cancelled..Again i registered they said wait for another 48hrs but we didn't get any technicians details...Don't buy this product


Kent ro water purifier
Mar 16, 2024 11:05 PM 3547 Views (via Mobile)

Worst customer service by Kent. Service guy visits for service and say no issues in purifier. But we all had throat infection by bad water. Even they don't respond properly, and don't visit location.


Bangalore India
Kent Ro
Mar 16, 2024 05:24 PM 3057 Views (via Mobile)

Do not purchase any product.They use poor quality material and then charge customer if broken and starts charging customer.Best is local model.


KENT RO USE
Mar 13, 2024 12:29 PM 3549 Views (via Mobile)

It is very useful and hygienic.One can safeguard his life by drinking purified water which ensures presence of essential minerals.


Worst service ever!!!
Mar 10, 2024 04:18 PM 2961 Views (via Mobile)

Even after 4 days of placing requests for service, nobody came. Even after complaining no action taken. Worst ever!!!!!!


Don't buy from these people!!!


Kent RO Service is not good
Feb 24, 2024 07:54 PM 3230 Views (via Mobile)

Kent RO is used at my home town, We have raised complaint, problem not solved and service person assure he will visit but not coming. We called customer care 2 -3 times, but no solution. purchasing so costly RO is of no use.


My father is having kidney problem and this time I am taking water from outside. What is the use of this RO.


Service is junk.


Kent water system is not good , we are not recomme
Feb 21, 2024 02:10 PM 3158 Views (via Mobile)

Kent water system is not good , we are not recommend to use Kent water system


And don’t by Kent water purifier system


Kent is fraud
Feb 20, 2024 08:16 AM 3135 Views (via Mobile)

I buy hand blender by kent and woh 3 din mei hi kharab ho gya mein service centre mei dene gya toh unhone 40 din laga diya phir bhi thik nhi kiya or uske sab parts change kardiye


Ramdev electric in surat service centre name


Kent ka koi bhi product na le


Yeh ek dum fraud company hai


Service
Feb 05, 2024 07:17 AM 3757 Views (via Mobile)

The service is very bad, every time they come they want to sell the parts.


They are all plastic.. please don’t buy Kent.


There are other nice brands available in the market.


They are just money suckers.


Hyderabad India
Verify dirty service and bad company
Jan 20, 2024 06:13 PM 3552 Views

For leakage issue




  1. Replaced the motor and said the leakage issue will get solved(not solved)




  2. Next day came and told me to change the filters, leakage issue to get solved(not solved)




  3. After raised 3 request came and said have to change the complete body leakage issue will get solve




  4. for this whole process it took 4 days and a lot of emails, phone calls and waste of time




  5. Now your technician is saying just paste the Mseal it will get solve






If it will get solved by pasting Mseal why you people are bullied by changing Motor first and filter change again now you are saying to change the complete box.


I WANT MY MONEY BACK OR CONFIRM THAT THIS IS THE REGULAR PROCESS YOU WILL GET PERFORM FOR ANY ISSUE,


TO CHANGE THE MOTOR AND FILTERS BY VISITING


No service
Jan 13, 2024 07:17 PM 3994 Views (via Mobile)

Kent purifier do not have service engineer.


Device being in warranty service engineer do not come. Engineer calls multiple times but don't come. They speak rudely and end up never visiting. When had the kent installed the engineer broke the pipe while installing which costed me 4.5k to do the repair plumbing of the pipe he wanted to put connection. Waste people waste service


Kent RO lost its quality
Dec 12, 2023 12:28 PM 4247 Views

I have used kent RO for almost 15yrs earlier and membrane changed only 1 or 2 time. And buyed again Kent in 2021, and within 6-8months all filters including membrane changed. Motor changed. Again they are saying all filters need to be changed. I dont recommend any one to buy this one now.


YOUR RATING ON

Kent UF Gold Water Purifier
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Why is there a black residue on the filter after putting in water.. are those impurities? So much black residue. Must it be cleaned and how?

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500

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