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Kent RO 7 Liters ACE RO+UV Water Purifiers Image

MouthShut Score

21%
1.37 

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Rs. 19,000 (Launch price)

Kent

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Kent RO 7 Liters ACE RO+UV Water Purifiers Reviews

Kent ro poor
Jun 14, 2020 02:00 PM 12495 Views (via Mobile)

Quality of manufacturing very poor. Maintenance services very costly. Not worth it . Poor customer care.


Kent Water
Jun 14, 2020 11:52 AM 13663 Views (via Android App)

I am using Kent Pride from the last 2 years. It is one of the best water purifiers for the place where I stay as there is high TDS level in the raw water. After 6 months, I requested for service and filter need to be changed. The technician visited within 24 hours and did the servicing. Buying Kent Pride is really a value for money. I would strongly recommend this product to all.


Hopeless performance
Jun 13, 2020 01:37 PM 12589 Views (via Android App)

This product doesn't work properly from day one l had always a complaint against the product service center is also not very prompt we have always a dissatisfaction for the product l will never suggest anyone to go for


YOUR RATING ON

Kent RO 7 Liters ACE RO+UV Water Purifiers
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Dont buy kent water purifiew
Jun 13, 2020 11:19 AM 12536 Views (via Mobile)

Worst service and later they give costly one for replacements.They close the complaint without giving proper one.pleasee do not buy.After one year they will that replacement this replacement and charge you like hell.Never buy Kent.....so bad is their service too.


Worst RO water purifierS from KENT
Jun 13, 2020 09:50 AM 12307 Views (via Mobile)

I have purchased Kent Grand RO unit In May 2019 and my woes started from day one. First company cheats public by advertising 1+3 years of free servicing . Later after 6 months they start charging saying spare parts need to be changed and warranty for candels is only 6 months. In my case every month I need to call service engineer to repair . RO system is worst. For every 1 bucket of ro water, 4 to 5 buckets of water gets wasted. TDS is not correct. Not even an year now they say it costs 3500 to get it repaired.. Maintenance of Kent systems are too expensive.. recommend not to purchase. Head office does not even reply to mails. Don't purchase Kent Grand series at all


Worst after sells service
Jun 13, 2020 09:27 AM 12163 Views (via Mobile)

I have purchased kent maxx water purifier from reliance digital, after 2days of installation it was not working. Even after a week making complaint nobody is came to solve it.I have complained to all levels of Reliance digital customer care but no reply. Pl don't purchase kent products.


Good experience
Jun 12, 2020 03:21 PM 12057 Views (via Android App)

Very good experience using Kent water purifiers. It feels a very Good quality water. Reasonable price and best quality water


Great
Jun 11, 2020 10:02 PM 12076 Views (via Android App)

This product is actually to cool to use and clean the water and make make free from small particles from water amd make it clear to drink


Kent purifiers
Jun 11, 2020 01:49 PM 12247 Views (via Android App)

It is the worst purifier, inner parts of this kent is very cheap Quality. its already suffers from the damges and ph level isnt correct


praveenbx1MouthShut Verified Member
Ambikapur India
COMPANY LIE TO CUSTOMER AND BAD QUALITY OF PRODUCT
Jun 10, 2020 11:41 PM 22437 Views (via Android App)

Hello guys!


I hope you are doing well. Today I am sharing my BAD experience with KENT WATER PURIFIER. I brought KENT WATER PURIFIER and I was so happy and dreaming to drink PURIFIED WATER but that was only my dream. Starting 2 months every things was nice wored then after 2 months my KENT storage was not filled and we called to customer care and after 1 day a boy had come and he said "YOU HAVE TO CHANGED UV PART". I was shocking then I asked to boy"THIS IS UNDER WARRANTY SO YOU HAVE TO CHANGE UV PART IN FREE". Then he replied to me "LET I ASKED TO MY SENIOR". Then he went outside and what he talked with his senior I dont know then he was come and said "SIR WE NEED 2 TO 3 DAYS BECAUSE THIS PART WAS NOT IN OFFICE IF WE TOOK FROM OTHER THEN YOU HAVE TO PAY SOME AMOUNT WOULD YOU REPLACED IT RIGHT NOW OR WAIT FOR 2 TO 3 DAYS". Then I said " OK I WILL WAIT FOR 3 DAYS". Then he had gone. After 3 days I again called to office, they replied part was not available. Then finally 5th day boy come and replace that part. After UV part changed test of water was changed and after 1 week small red ants was come from tap of Purifier then I open that and was properly and then fixed but again 3 days later small red ants come through purifier. Now we didn't knew how ants come from water but after part was charged problem was started. Then we switch off the purifier. After 15 days we again started that time water test was really horrible and we were completely changed water 2 to 3 times but still water test was vert bad. And finally we don't use this. This is my experience with KENT WATER PURIFIER. I suggest to my readers please don't go with it they are lie.


Kent RO Fraud | Kent RO Systems is a Fraud Company
Jun 10, 2020 10:54 AM 12433 Views (via Mobile)

Kent RO is a fraud organisation. Kent RO management is surrounded by bunch "Chatne wale" . If anyone looking to work with fraud Kent RO company then u should have some special talents like u have a long and oily and sticky ?? .(Management ki Chatne k Liye).


Chandigarh, India India
Pathetic after sales service of RO
Jun 08, 2020 08:58 PM 12615 Views (via Mobile)

We have made several complaints of under sink RO for its service since last 2 months and no one visiting us. Everytime they take the request and no one arrives and request automatically closes. Its a free service after purchase and these guys are behaving ignorant towards our complaints.


I want to ask Kent RO company, is it the free service that is worrying you to visit us? Or is this how your after sales services are?


Can someone from Kent RO look into this? I am done with complaining at customer care who now have started giving me deaf ears


Coimbatore, Tamil Nadu India
KENT water purifier - Worst product reliabitiy
Jun 05, 2020 11:15 AM 12720 Views

We have purchased KENT GRAND STAR water purifier on 19/08/2019 in Hosur, Tamilnadu.


During March 2020, the water outlet got stuck(within in just 8 months after the purchase!). Service engineer visitied and told that one of the filter has to be replaced and mentioned that only after lockdown, it can be done.


Due to the continuation of lock down, despite new machine which was not even 8 months old, . we were forced to drink tap water! Great experience and thanks to your product quality!


After hectic follow up service engineer visited on 04/06/2020 and told that main filter was also not functioning. During servicing, he prescribed to replace 2 more filters and I paid for that(INR 1250) and replaced the same.


Then he found that the main board also was not functioning!


That was also replaced. Snap shot of all the parts replaced are enclosed for your reference.


Now, in 8 months, all the main parts of the purifier is replaced and I spent INR1250 for the same in just 8 months of a brand new KENT product!


Its the HELL with KENT RO - Dont Buy - Its WORST
May 29, 2020 01:38 PM 13409 Views

Its really HELL with Kent RO. I purchased 7 months back and they promised for good installation and service. Before buying it, the sales executive was literally BEGGING us to buy it. After purchasing it, they have sent one technician to install, he promised to install it on both bore and manjeera lines with a sharer, but he didnt do that saying some blunder reasons. We chased them for 4 months and no result. .ITS First HELL.


After 6 months after 2 services the water taste got changed, I have raised a request to get the service on 21st May 2020, they have assigned it to Another HELL - SPACENET DTH SERVICES, in the SMS they didnt share the phone number to contact. But these SPACENET DTH services stupids didnt contact us till today. Its been 8 days we are buying the mineral water from outside. I have sent emails to Kent idiot customer care. but no response from them. Simply says sorry for the inconvenience caused, we are escalating it. But no result. I request you all my friends, DO NOT BUY KENT RO SYSTEMS. They dont stand on their words, dont stick to their promises. ITS REALLY HELL we will see.


I am planning to file a case against them in the consumer forum.


ITS ALL THE WORST RO AND SERVICE FROM KENT STUPIDS.


Wrost Company
May 26, 2020 08:03 PM 13515 Views (via Mobile)

I purchase a RO of this company. Before Sending their serviceman they never ask their proper charges regarding service.


Never bought their products. Be aware from this rubbish company.


Faridabad India
Kent RO worst product
May 22, 2020 08:26 PM 13586 Views (via Android App)

My problem is still persisting and no solution has been made so far even after 1 week of complaint been lodged.


Three days back Kent RO service engineer ( Chirag Arora) visited and suggested to replace the 2 parts ( Carbon filter & Sediment filter) and when another person visited he sent me the message that everything is fine and no action required.


Its seems that you guys are just making fools to customer or just trying to escape from situation of not replacing the required faulty parts.


Since even after so much follow up with Kent RO team and Vijay Sales, no solution has been provided till date and only wrong commitment and wrong assurance been given to replace the parts


Honest review. Attached Bill.Worst Product
May 17, 2020 09:09 PM 12032 Views

Hi,


Attached BIll for your reference.


This is the worst product I have ever bought. Horrible product and service from Kent. Every year they as around 8k as service. All service has been outsourced to local companies, their main motive is to sell and install new parts so that they get commission . Even though your filters are ok, they will tell you have to replace.They always say wrong reasons to install new parts. My service was done by Dynamic RO services, I spend 8k last year to fix the issues. This year again I have to call them bcz my filter gives beep sound and stops filtering. The service guy told it is filter issue and replaced the individual filters and charged 5k. But after that also the Beep sound and the motor issue is still their. Now they are saying it is motor issue.Horrible. I think in last 4 years I have spent more than the product itself just for service. and I spent 20k buying this product in 2016. I have spent 20 to 22k for its service.


KENT RO is a BAD Trap. so dont go for it ever. I have taken time to give this feedback so that one more guy is not trapped. HELP YOUR SELF DONT GO FOR KENT RO.


Bangalore India
Costly to maintain and worst service
May 15, 2020 07:37 AM 13937 Views

I have been using KENT GRAND PLUS for 5 years now and it has not been a fruitful experience maintaining it. I am in Bangalore and noticed the servicing is done by third party companies like Pearl infotech, Dynamic RO Systems etc. They have only one motive to sell AMC and get money. Each time they address a complaint they persuade us to take AMC for next couple of years. Never loyal to the Customers, won’t do a good job if we don’t take the AMC and is arrogant. Also, need a lot of follow ups after taking AMC. There are no follow ups from Kent Service as well.


I would not recommend to buy Kent.


Kent RO, after 1.5 years of use
May 12, 2020 08:00 PM 13591 Views (via Mobile)

Kent RO review after 1.5 year usage


Bought a Kent RO water purifier around Aug 2018, they charged 17.5k for the device. Got it installed without much hassle. The device delivers what it and Hema Malini promises, supremely well. Its worth it. We got the device with 4 years add on warranty, this is where the catch is.


Most buyers will get trapped here and fall for Hema Malini’s constant advertisements to buy the Kent product.


Now the worst part, the SERVICE.


Although, Kent lures customers saying service is free for certain period under an offee they run, I was shocked when the service engineer quoted Rs 6k, for servicing our unit. It was the first service that we did.


Strikingly, the service charges is too enormous price when you compare the buying price of the unit. Imagine you buy a car of 6 lacs and you have a service cost of about 1.5 lakh every year.


I am considering to buy another reliable machine for our water purifying needs and throw this kent ro unit in dustbin as they would perhaps charge us more than 6k next time as more wear and tear shall happen.


Also, there service engineers are very rude, third grade. Do not fall in their collective trap, Kent is just not worth it.


Madhepura, India India
Worst Kent service.
May 12, 2020 10:33 AM 13064 Views (via Mobile)

My service request is pending for past 9 days and the service person is so arrogant to say he don't have time. Request I'd 20050402597. This happens almost Everytime . Call to customer care won't connect you to customer representative. other brands provide much quicker service.. I would suggest everyone to opt for other brands.. KENT HAS WORST CUSTOMER SERVICE. WASTE OF TIME AND MONEY.


YOUR RATING ON

Kent RO 7 Liters ACE RO+UV Water Purifiers
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Recent Questions and Answers on Kent RO 7 Liters ACE RO+UV Water Purifiers

500

There is no ISI mark on almost all the latest models of KENT RO water purifier, is it safe to purchase?

Oct 11, 2019

By: JONA1901

Answers: 1

500

There is no ISI mark on almost all the latest brands of KNET RO water purifier, is it safe to purchase?

Oct 11, 2019

By: JONA1901

Answers: 1

500

Which is best water purifier with good after sales service? I live in Ahmedabad.

Dec 15, 2018

By: Chandani06

Answers: 1

500

Why my kent maxx 7 water filter is filtering water drop by drop..... (only one week old)

Mar 22, 2018

By: daspranab98

Answers: 1

500

Why is there a black residue on the filter after putting in water.. are those impurities? So much black residue. Must it be cleaned and how?

Dec 04, 2017

By: stephaniefernande

Answers: 1

500

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