Kent RO review after 1.5 year usage
Bought a Kent RO water purifier around Aug 2018, they charged 17.5k for the device. Got it installed without much hassle. The device delivers what it and Hema Malini promises, supremely well. Its worth it. We got the device with 4 years add on warranty, this is where the catch is.
Most buyers will get trapped here and fall for Hema Malini’s constant advertisements to buy the Kent product.
Now the worst part, the SERVICE.
Although, Kent lures customers saying service is free for certain period under an offee they run, I was shocked when the service engineer quoted Rs 6k, for servicing our unit. It was the first service that we did.
Strikingly, the service charges is too enormous price when you compare the buying price of the unit. Imagine you buy a car of 6 lacs and you have a service cost of about 1.5 lakh every year.
I am considering to buy another reliable machine for our water purifying needs and throw this kent ro unit in dustbin as they would perhaps charge us more than 6k next time as more wear and tear shall happen.
Also, there service engineers are very rude, third grade. Do not fall in their collective trap, Kent is just not worth it.
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