Kent ACE+(11036) 7 L RO + UF Water Purifier

I am pleased and content with Kent’s water purifier for it is the best RO purifier I have used till date. I have tried various brands, but the taste of water was not up to the mark. Finally, I purchased this, and it is the best of them all. It has a beautiful design, transparent body and provides crystal clear healthy water, free from all impurities.

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This water purifyer helps to kill becteria and other harmful materials from water and gives natural drinking water it helps me lot because I am live that place where water is not for drinking purpose its uses for other purpose thats why I need this purifiyer system this is very usful to me and my famly my family depends on this purifriyer

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Its been over 2 years I've been using the Kent Water Purifier. Initially it had no problem but with time its maintainance goes on increasing. Every single time it gets some kind of a problem. Its every year's maintainance is about 3500 rupees. The water wastage of it is about 60% which is a lot. However the quality of purified water is very good. The design of the purifier is average. But it is a lot bulky, it takes up so much space. The storage cylinder has capacity of 8 litres. The service and support is totally bad. Sometime the servicing guy comes a day later after you call them.

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We have spent around 10000 rs(on filters etc) in 1 year on faulty components n filters. Again within one year the service man asked to change the filter for another 5000rs. Rather than spending15k on a purifier every year I am discarding Kent RO water purifier and buying either Aquaguard or Eureka forbes. In every 3 months a new component has to be replaced. Once a component was changed. We kept the old one. After sometime it was at fault again. The service person tried the old component and it was working properly.That means he changed a properly working component previously. They just want to sell new component everytime the RO stops working. It is as frequent as 3 months. After hearing all this they are giving 5 prcnt dscnt on filter but it's of no use. They don't even have any explanation for this. Looting customers in the name of providing purified water. I know 3 ppl with same experience. Don't buy it. You will regret it so bad.

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Hello everyone, I am here to share my views on the Kent RO Grand Plus Water Purifier , I purchase this RO before one year ago and after use this RO around 2 months I overcome many problems that are associated with it.

Many times when I start the RO it auto shutdown within one minute this happens again again when I start him then I call the agent he come and check the RO and says that some problem occurred like some part is fault in RO machine that's why it auto shutdown , they take the machine from my home and after one week they come and set machine in my home.

But again after 1 month the same problem occurs than I again call agent and they again take the machine to there office.

So my experience on that product is very bad, I suggest you to go to another RO company for better results.

THANKS

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I just got this system installed today. It's pricing and looks are fair. I have full trust on this system as it is suitable for low tds water. If someone is having municipality water supply then opt for this. But if one has borewell water then RO system should be preffered. If TDS greater than 500 then go for RO else this purifier is best. USP for this model is easily removable tank for cleaning. Regarding long term performance, I have to see. Hope this system fulfill our expectation of pure and healthy water.

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I have recently purchased Kent UV+ UF maxx water purifier from Tata cliQ website. It's suitable for municipal corporation water supply. It's UV system kills bacteria and viruses provides clean and Safe drinking water. UF system of 0.01 micron pore size filters minute impurities & microorganisms.Kent Maxx model is very easy to use and user friendly, handy. You just have to turn on the machine, first red light will blink then after few seconds green light and water starts coming in the storage chamber whose capacity is 7 litres. This machine also gives self alarm if any filter gets blocked. Its has auto off system means if tank get full it will automatically turns off. You can just mount it on the wall of kitchen.Style and design is no issue with Kent. All filters sediment, carbon, UV , UF nothing is visible from front side which is great thing. The storage tank is detachable and you can wash it.Service is too awesome.For installation I called Kent all India helpline number and within next 24hours my purifier get installed and the person also explained us how to use and wash the purifier. Best thing the installation was Free of cost. Kent also provides 1year warranty from the date of installation.So my experience with Kent was truely awesome.

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Really it is very unsatisfactory product. I am use this product from approximately 2 year. To be very honest first it is very good and work like a butter but after this its warranty is expire and then we suffer from a lots of problems and it's maintainance is so expensive. It is user friendly.And it's durability after 1 year is very worst.On the other hand it is very handy.its look and design is good. But there services and support is very. I hope this may help you. Thank you

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I have KENT SUPREME RO+UV purifier in my home and used by me & my family for drinking since last one year.

It is double purification RO system which includes RO and UV both. it is a wall mounting accessories with little bulky size placed in my kitchen room and atteched with my wash Besin tap, but gives very pure water for drinking. it also has a tds controller within it which helps me to control its tds and adding more mineral to water.

it has a storage of approx 7 litre but company claims its 9 litre. the best thing is that its purify10-14 litre in an hour.

I fully satisfied with my kent ro purifier and request everyone to drink a fresh and pure water to avoid many water diseases.

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Totally useless product.  They say computer controlled. It is bluff.  Nothing of that sort.  The filter change alarm is set to 2000 hours.  After replacement you have to reset. else it shows false alarms.   Spares not properly maintained.  Always want to rob the users to pay for their franchise. They are maintaining secrecy to the extent that the phone number of their office is also a top secret.   I tried to get over chat and the people want my details while abruptly TE

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I have purchased the Kent RO with serial no KR1608008311 from Bhagwati Agencies Amritsar on 28-01-2017 with invoice no 3308.

I was given life time free service certificate by the distributor.Because of which I shown interest for purchasing the mentioned product. One year service was given free, now today when we requested Kent for regular service, Kent team has disagreed for considering this certificate as valid certificate and have charged me Rs. 300 as service charge which was not supposed to be collected from myself as per certificate issued to me. Copy of certificate along with bill and receipt of service charge paid is attached herewith. Though these Rs 300 has been refunded by your distributor but next time I will face same issue, Pl get the all clarification done and confirm.

Hence I am feeling that I have been cheated by the Kent Team and her distributor.

I am marking mails to Kent customer service team since last one month. Even I have written to MD as well but no response is given to my complaint. Kent teams are fraudster. They sell their product by mis-representing the facts. Don't buy product from Kent, At the time when you comolaint for any thing you WI get only disappointment nothing else.

Thanks,

Naresh sukhija

8146492200

naresh_sukhija@yahoo.co.in

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Spare parts r exhorbitantly costly.The authorised Kent RO offered me a AMC of 6500 rp excluding prefilter which needs 8 month replacement.Every 4 months one or other part gives away. RO mbrane gets choked .the service guy says pani hi kharab hai, I think this machine is not made for Indian water. Then wats the use of putting such filter drink tap water only

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This product is not enough user friendly because its processing of purifying the water is very slow as well as this is not durable because we had to go to customer service after 4 months only for hardware issue.

This product is not handy, water storage is also less.

A most thing I want to tell that we tested its water quality after filtering which is not good enough means it do not purify water in proper manners.

Style and the design is not bad.

Customer service was very slow, they took 3 hours to make it proper working.

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HELLO FRIENDS TODAY I AM GOING TO SHARING MY EXPERIENCE ABOUT KENT RO WATER PURIFIERS. I USED THIS WATER PURIFIER FROM SINCE TWO YEARS . IT WORKS PERFECTLY IN THE STARTING DAYS BUT AFTER 8-9 MANY PROBLEMS CAME AND IT PROVIDED WORST SERVICES. IT STARTED SOUND VERY LOUD THEN I CALL THE SERVICE MEN . THE SERVICE MEN CAME AND HE CHECKS THE SYSTEM AND SOLVED THE PROBLEM . AFTER 1 MONTH IT APPEARED TO ME THAT THE TASTE OF WATER BECOME SALTY. I AGAIN CALL THE SERVICE MEN CHECKS THE WATER PURIFIER AND SAID TO ME THAT THERE WAS A PROBLEM IN THE FILTER YOU NEED TO CHANGE IT .THEN I SPENT 3000 ON FILTER. IN THE LAST TWO YEARS I SPENT LOT OF MONEY ON IT. REALLY A VERY BAD QUALITY PRODUCT. IT REQUIRES HEAVY MAINTAINANCE . AND ITS SPARE PARTS IS ALSO VERY COSTLY AND IT IS NOT A DURABLE PRODUCT AND IT WASTE SO MUCH WATER. DON'T BUY IT . THANKS

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Extremely bad service. I have the great misfortune of having a Kent RO water purifier. This has stopped working, as is expected from all Kent product, on 24th of April. So I booked a service, one service person came the next day and replaced some filters, and took about 2500/-. It worked for a few days and again stopped working on 1st May, whereby I logged a second complaint on 2nd. Again a new service person came and replaced the RO unit, for about 2500/. It worked for less than a day and it stopped working again. Looks like this is a use and throw product. If you want to spend 15k+ on a product which needs to be thrown out after a year, you can consider this. Not otherwise.

UPDATE

Same thing happened again. One small problem, a mechanic came and replaced some switch. TDS was 114 before, now it's 400. No filter change, nothing. They seem to introduce more problems when they fix one.

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I have a Kent Super RO+ UF having Bar Code KR1506039546 and observed a crack of over 11 mm on periphery of RO Cylinder. It is clearly a mfg defect during making of the plastic end because of stress and lower thickness of the dished end on plastic moulding machine. It is certainly a case for free replacement because Kent are already advertising 4 year warranty on TV every day.

Kent charged very high price of Rs 2500+500+500=3500 for RO Cylinder, Carbon cylinder and Sediment cylinder, where as Amazon is selling these for only Rs 1986 for a set of these three cylinders,

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I have bought this kent RO 13 months ago. It is not working well. It is totally in bad condition. I am not satisfied with this RO.

It is not friendly with me. On using this , I say as, a customer that it is not a good product. Only using this for 7 months it stop purifying the water , and it felt defect.

This product is not very durable. My durability is only 7 months. Its time to felt defect is very small.

This RO is not too handy. But it easily purify the water. It is very costly and its working and function. In purifying the water it is handy , but it was defective for me.

Its style and design is good. I like its style and design but I like a best working RO not a stylish RO. I feel not good on using this RO. It doesn't satisfiy me about its working. But its style and design is amazing.

It service and support is not good. On defecting my RO I call to its shop but after a long period of time they came to correct my RO. I really dislike its service and support.

So , as a usager I say that this is not a good product. We should not use this. This product is worst.

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Hi All,

I would like to share my personal experience about Kent RO Pearl Water Purifier.

I have seen many negative comments about Kent RO Pearl Water Purifier but as per as my experience it is a good product.   I am using this product for the last 4 years and not faced any major issues.  We may need to spend some money  for changing the candle based on our usage which is common for all the purifier.

When I was planned to purchase a Purifier I called some of the branded company purifiers for demo like Smith, Liv Pure and Kent. I thought of purchasing AO Smith Purifier initially but the Kent person brought the New machine along with the demo piece. He has explained the features and quality of the Kent purifier and also given good demo.  He assured kent will provide good service in case of any issues.  Based on his assurance I have purchased this product from Riya Impex dealer chennai.

For the past 4 years I am using this product and if any issue they are attending our calls within their commitment time.

During this period I have faced one major issue like inside of the water purifier formed with greenish colour.

I have called the Kent service person and he checked and informed we should keep away the purifier from the direct sun light or we need to cover the purifier with cloth.

I have covered the purifier with cloth and the issue is resolved.

It is very user friendly and the durability is good.

Style of this product is ok.

Service and Support is wonderful.  Riya Impex is providing wonderful support.

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Third grade purifier system. After one year I have spent about Rs. 6000 on various occasions for repair and change of filters. Diaphragm got damaged. SV got damaged. Even the connector with pipeline got damaged.

I used Aqua guard for about 6 years and it's still running without any repairs.

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Hello friends today I want to share my experience using Kent RO. All of them says that can RO is the best and the purification technology is also the best but I don't think so. As per me Kent RO uses the technology which destroy the minerals which are present in the water and which are very essential though they added minerals in the water. The first World Reserve best purifier is that the natural minerals which are present in the water should not be destroyed but this is not done in this RO. Another problem is that the water purifier also needs a heavy maintenance charge to be done every 4 to 5 months.

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