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Kaya Skin Clinic - Nungambakkam - Chennai Image

MouthShut Score

62%
2.29 

Quality of Treatment:

Quality of Equipment:

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Value for Money:

123/124, Ispahani Centre, , Nungambakkam High Road, Nungambakkam, Chennai 600034, TN

+91-444-2144752

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Kaya Skin Clinic - Nungambakkam - Chennai Reviews

Staff was efficient and friendly
Nov 01, 2020 08:57 AM 35293 Views

I go to Kaya for my face laser treatment. The staff is pleasant and service is nice. Urvi at Goregaon east branch is good. Her hand is light and it didn't hurt. Plus she is too friendly which added to the overall experience of the service.


Never go to Kaya Jayanagar
Oct 09, 2020 12:05 PM 40230 Views

To Whomsoever it may concern,


This is to inform you that one of your staff members has behaved very rudely with me.I belong to the Platinum Group Membership and am an esteemed customer of Kaya group.


I had an appointment on 7th October, Wednesday at 4.30 pm. I was kept waiting and my service started after long due of waiting time.After that as my service got over, which was derma roller service, and since my skin is very sensitive, there was too much redness and swelling on my face. I had asked Miss Gracey Subba to apply a cold mask for cooling effect which the doctor herself suggested and I was provided with the mask in the previous sessions.She replied saying that all of this is not included in my package and its closing time for them, so she can't provide me with that. My face was fully red and swollen and she applied it for 2 minutes as she was getting late and removed it within 2 minutes.


After that I heard her saying that god knows what type of customers come in.


Regarding the appointment also she came up with her own rules tht you have to take an appointment 3 days before.


Also someone from Kaya Indranagar had told me that I would get 4 sessions of peel free as I belong to the platinum category, on which Miss Gracey Subba argued that I have only one session.


I thought Kaya is known for it's Hospitality and it works best towards its customer satisfaction, but the kind of behaviour from your staff Miss Gracey Subba was unacceptable, as a result of which I will never step into Kaya Jaynagar and I wish to shift my service branch to Indranagar, even though it's pretty far from my place.


Request you to take strict action against Miss Gracey Subba and also I will mention about the incident on Google reviews and wish to give negative rating for Kaya so that no other customer faces whatever I went through.


Jalandhar, India India
Review on my first switch laser
Oct 05, 2020 06:41 AM 33071 Views (via Mobile)

My first session of /B switch laser was quite good. Doctor was very polite and guided me with a suitable protocol using carbon for my face as it had active acne and the service provided by her was good. The therapist priyanka puri was also very cooperative.


All in all a good experience and would love to take one more session of face laser as it gave me instant results on my facial hairs, pigmentation on my face reduced and also there was a kind of smoothness


I would like to take one more session


YOUR RATING ON

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Andra Pradesh Chittoor Dist Kv Palli Mandle India
Soft skin and smooth skin Kaya Skin Clinic
Aug 19, 2020 07:42 PM 32709 Views (via Android App)

Hii guys our sense organs are very important in our life. that is skin is very important so take care of skin. all of you buy Kaya Skin Clinic safety your skin my village a person has a dangerous sin problem so he want many hospitals but someone problem I can search best skin solutions in that Mainly this clinic you know after buy this use one week after use other week after this problem completely solved. he can tell me thank you so much. So all if buy KAYA SKIN CLINIC take care of skin is smooth


Never go to kaya clinic
Aug 11, 2020 11:52 PM 38612 Views (via Mobile)

The staff are irresponsible and unethical. The primary work of customer service care is not at all done by the staff...worst service since day 1. Never go to kaya clinic..


Kaya green park .
Jul 08, 2020 02:09 PM 49192 Views (via Mobile)

Thank you, Kaya for your lovely services and products. I love the fact that Kaya offers not just services but complete solutions. Doctors and staffs( sharli johnson?)are very caring and make sure that they offer delightful experience whenever I visit them. Their attention to detail, safety measures during this pendamic of covid-19 and hygiene standards are well maintained and that's why I keep coming back to them for more than one reason.Thankyou so much for such wonderful service and love?


Dubai India
Improper Diagnosis
Jul 01, 2020 11:16 AM 38773 Views (via Mobile)

Please do not visit kaya for usual skin problems. They give you a number of solutions which are highly expensive, and ineffective. The diagnosis is improper.


The local dermatologists provide much much better treatments than kaya clinics.


Do not waste your money
Jul 01, 2020 05:05 AM 34447 Views (via Mobile)

I have completely all six sessions of laser hair removal from kaya, i have got absolutely no results and the staff doesn’t know anything. Initially before going for the treatment they told me i have to take maintenance sessions which would cost around 20000 for 6 session 6 body parts after my course was complete and i was also told the sessions are very affordable for full body . Yesterday when i went to enquire about it they quoted me 45000 for 3 sessions 6 body part . Theses maintenance sessions are more expensive than what i paid for my whole treatment (60000 for 6 body parts 6 sessions) . All outlets will give you a different price quoting . Plus how can maintenance be more expensive thsn the actual treatment?they are frauds. Hair growth is still the same . Waste of more . CHOR


Very bad and unprofessional
Jun 10, 2020 03:18 PM 31999 Views

We had a very bad experience with kaya the staff and very unprofessional and today we had appointment and in last minute they call and updating that we have to pay 200 extra, since 2 month no treatment patients suffered a lot, not even once they enquire about condition, completely money minded clinic, I strongly recomand not to use this service


Bad customer care services
Jun 02, 2020 04:02 PM 30201 Views (via Mobile)

I m Sonal agarwal and I have taking peeling and laser treatment from Kaya but due to some personal reasons I am unable to complete my sessions.


For due sessions I want kaya products or prepaid card so that I can get products with the card and for this I m struggling for 2 to 3 years but no response from kaya.. Please I am again requested to look after my problem..


Useless, waste of money
Apr 29, 2020 04:18 PM 25443 Views (via Mobile)

Zero result, worst experience, only trying to get money, made my condition worst even after complete treatment, all time false promises, everytime trying to sale their product. Never recommend.....


sulakshanasingh22MouthShut Verified Member
Bardhaman
THANK TO KEYA CLINIC SUPPORT ME A LOT.
Apr 01, 2020 10:25 AM 38646 Views

KEYA FAMILY IS THE BEST CLINIC IN THE INDIA AND THE THIS CLINIC IS THE BACKBONE OF MY BEAUTY .FEW MONTH AGO I HAD VISIT KEYA CLINIC, I AM SUFFERING MY ACNE PROBLEMS AND I AM REALLY SURPRISED TO WATCH THE STAFF ASSISTANCE AND THE QUALITY OF THEIR TREATMENT IS VERY MARVELOUS . FIRST THEY TEST MY SKIN WITH THEIR EQUIPMENT AND SUGGEST ME THREE PRODUCT AROUND RS, 2K AND TOLD ME WITHIN 3 WEEKS . BUT I GOT RESULT AFTER 15 DAYS . REALLY THANK TO MY KEYA CLINIC AND AFTER THAT I REEFER MY FEW FRIENDS THEY ALSO VISIT KEYA CLINIC AND GET RESULT . PRICE OF THEIR TREATMENT VERY ECONOMICAL ALSO. LASTLY I AGAIN THANK TO KEYA CLINIC.


Fraud
Feb 29, 2020 03:50 PM 25033 Views (via Mobile)

After extracting money from you at Noida 18 Kaya centre they wont care about anything. Despite several complaints they are not doing anything about my hair reduction treatment and everytime I go they ask to buy new package if you are not satisfied with treatment. They say because you didn't buy this package more that's why results are like that. Then when you buy that package and still the situation is the same a new person will come and say you didn't buy this package. So after spending thousands of rupees I am still where I started and now I dont even go to Noida 18 branch. And they dont care as they have got the money now. If anyone can help me the, how can I go legal against them?


Thanks


Idotic people, Useless Service, Fake products,
Feb 26, 2020 12:02 PM 23164 Views

Useless products, 1 st day of the appointment: came for my acne and pimple problem, Doctor checked my face and she asked me to do peeling+ laser treatment it cost 35k something I don't remember exactly and she suggested and given me, some products after bathing 1st step is Soothing Cleansing gel, 2 step is Daily pore minimizing toner, 3 step is Purifying nourisher, 4th step in the morning youth protect sunscreen SPF 50 and 4th step in the night pigmentation reducing complex. I said ok and I asked the seller clearly that my skin is very sensitive is there any problem after using the products, she said not at all mam these not chemical products, I trusted them and took those products and my bill is 2750 after two days of using my face become very dry and I called them and spoke with the doctor she asked me to come again and I went again showed my face again she gave me Kaya youth brilliance flawless day cream and ultra-light sunscreen again she said for your skin moisturizing is not enough better you take and stop 2 step is Daily pore minimizing toner and 4th step in the night pigmentation reducing complex at present and use these instead of those products after your skin become normal then you start using these products I said ok and again I purchased and I took and my bill is 1590 approx she told that today night you use Nourishing cream and morning you keep cleanser, nourishing cream, sunscreen, and flawless cream it will suit you she said I said ok and purchased and went away next day morning I couldnt able to explain you, people, how worst my face has become near my eyes near my mouth near my nose soooooooooooooo much of dryness and whatever I keep it is getting drier I couldnt able to open my mouth for dryness near my mouth, I called Kaya Jubliee hills branch again and I told them my situation and I told them I dont want to use your products any more please take your products and refund my amount one of the lady don called me and she started screaming at me insted of understanding my problem the lady begger her responsibity is just to sale the products she dont want how worse my face has become she is shouting like hell I asked her is this the way you screm at the customer she asked me have you used flawless day cream which you took yesterday and told no my face has become very dry I am scared of using your products the stupid girl what she is telling you know you took yesterdya na what you have done yesterday why you the products when you are scared. I told I don't know that my face will become like this she asked me to use the flawless cream for two days I told ok now I will wash my face and I will apply that cream and she disconnected the call and I washed my face and applied that cream and within seconds More dry and worse it has become what to do now those are useless people they will not understand my problem at all. Take your products and I want my money back I can't use these horrible products once again in my life. what names I should keep you, people, such a worst service such a cruel people I shouted like hell again again again sameeeeeeeeeeeeeeeeeee ans I want my refund back at any any any cost. I will file a complaint now and I will post this in social media now you do whatever you want to do I will send screenshots after posting this.


Good service- excellent dermatologists,staff
Feb 22, 2020 01:19 AM 18137 Views (via Mobile)

I would like to rate kaya Peddar Road 9/10 on basis of my recent visits.Had a few issues earlier when I started but later on it was all taken care of by dr Parul who is a fantastic soft spoken dermatologist who knows her work well.Helped me with lot of stuff to chose according to my skin requiremets.


My last visit was for a mango peel which was done by a new doctor along with pooja who also needs a special mention for doing her job very well.


The pre procedural cleaning , cleansing etc was done perfectly .I’ve known her since almost 1-1.5 years working at maya Peddar Road and is very hardworking and honest towards her job.


Good job guys ..I always look forward to visiting the Peddar Road branch as it feels like family now as everybody is known to me .


Cooperative, Friendly and professional staff
Feb 17, 2020 06:19 PM 16534 Views

The staff is really cooperative, I requested for a late evening cleansing/facial urgently which was humbly accepted by the Clinic staff though they had to sit late for just a single customer that too with a happy and smiley faces.:). The facial done by Ms. Manisha was extremely satisfactory, she is really sweet and professional, did not talk much and took every care for my comfort. I has already taken so many session from Kaya Clinic at different locations but this time the experience was awesome . Thank You Manisha and the whole team of Kaya Clinic at Green Park, New Delhi. Keep it up.


Worst experience ever had.
Feb 11, 2020 07:28 PM 18177 Views

I had gone for laser hair removal recently I had worst experience ever. the technology they are using was outdated which I have used before 7 8 year back. now days everyone is using latest painless laser hair removal technology which is painless and with best results. I have paid them rs.8995 for 6 session. after I had my first session and after I came to know about their technology than I asked them to refund my money back for 5 session as I have already taken one session from them but they refused by saying that sir we dont have refund policy and bla bla bla. if you want to go through laser hair removal in delhi go for vlcc gk2 or berkowits kailash colony they are far much better than kaya and I will not recommend kaya to any body they are frauds.


Bangalore, India India
Lazer at Kaya Sadashivnagar with Malathi is super!
Feb 07, 2020 07:48 AM 12832 Views

I have just started my Lazer treatment for hair removal at Kaya Sadashivnagar and I have completed 3 sessions till now. My therapist Ms. Malathi is so good at her job and knows exactly how to make her client comfortable and sail through the procedure without feeling odd. I have done the painful and the painless treatment and I think the equipment for the painful treatment needs to be changed as its extremely complicated. The painless equipment is good but its does pain as in it burns at times compared to a prick which happens in a painful treatment. Malathi has been the comforting factor by indulging me in talks and making me forget the pain. There has been tremendous reduction in hair growth on my legs and underarms but not much on my upper lips and bikini area. what I dont understand is that maintenance sessions once in 2-3 months is too soon, procedure should be such that the hair growth is so slow that the maintenance sessions should be once in 6 months. But all in all as of now I am happy with my treatment at Kaya Sadashivnagar and very happy with my therapist Ms. Malathi who is professional and at the same time extremely warm.


KAYA is not a good place
Feb 02, 2020 08:03 PM 15939 Views

My experience at Kaya skin care Indira Nagar, Bangalore Branch is not good at all. They always fail to attend me when I am given appointments and I have to return empty handed, they ask me to come back again. They consumed one extra session which I have not taken. They are always showing enmity and hatred towards me. I really repent enrolling at Kaya and I hate Kaya lifelong.


New Delhi India
Genuine Professionalised and personal care at Kaya
Jan 31, 2020 10:32 AM 15915 Views

I am a professional woman of age 50 years. I had been suffering from thinning of hair problem since the age of 22 . I had suffered from typhoid and jaundice continously because of which the hair strength had reduced during my childhood. Besides I suffered from calcium Vitamin D3 deficiency.


I approached various doctors but of no use. During 2008, when I was surfing the net for solutions for hair problem I was taken to Kaya site. I was given a free appoitment on the Kaya site itself at Khan Market clinic. I was directed to Dr. Hema Pant. She examined my scalp and advised certain oral medicines. she explained to me about the new Intensive hair root treatment which they were coming up shortly. I enrolled as their first patient/client for this IHRT since then till date. Dr. Hema is a gold medallist and she takes personal attention of her clients/patients. Besides Kaya gives exposure to their doctors on the latest medical advancements in the relevant areas both in India as well as abroad. The doctors at Kaya share the knowledge with their patients/clients.


The kaya clinic is well maintained and the treatment is provided under expert hands in a hygienic world class environment. we are welcomed with kaya drink. the products of kaya are safe and imported . I use their skin and hair care products.


Now Kaya has come up with PRP treatment for hair which is out of plasma taken from our blood. this treatment has shown good results. certain hair follicles in my scalp have regaained life and baby hairs have started shooting. The doctors explain the actual facts without selling exaggerated stories of hair growing like other false advertisers do.


I would advise others to try these hair treatments offered by Kaya.


I have also tried their facial aqua treatments which have also shown good results.


Their scheme of giving bonus skin miles on every transaction with them is also very rewarding for loyal clients .


I would continue availing services of Kaya and strongly recommend same to others also.


YOUR RATING ON

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Recent Questions and Answers on Kaya Skin Clinic - Nungambakkam - Chennai

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i have a problem of pimple and scars.....can you recommand any face wash and face cream ....

Nov 20, 2017

By: shilpamaity77

Answers: 2

500

Hello I have skin problem in my cheeks and nose pigmentation is there so pls help Rgds Madhuri

Jul 06, 2017

By: simpleliving552

Answers: 0

500

i have chicken pox scares and very deep scares on my face since last 4 years . is there any treatment and what is cost and period of treatment?

Jun 15, 2017

By: deept_kandpal01

Answers: 0

500

please reply as soon as possible cost of laser hair removle

Mar 02, 2016

By: amitsng0710

Answers: 0

500

please tell me the cost of permanent laser hair removel of facial hair

Mar 02, 2016

By: amitsng0710

Answers: 0

500

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