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Home > Health and Beauty > Skin and Body Care > Hair Care Clinics > Kaya Skin Clinic - Mumbai
Kaya Skin Clinic - Mumbai
Quality of Treatment:
Quality of Equipment:
Staff assistance:
Value for Money:
Orchid Mall, Orchid City Centre, Opposite Mumbai Central Bus Depot, 265 Bellases Road, Mumbai Central 400008, MH
+91-22-61809607
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I feel this review is:
Worst place in regards to anything .
1 . CONTACT - my journey in kaya started with this - always ringing(not even engaged) and never attended, I had to go via tele group to even book an appointment with this branch
LONG HOURS OF WAIT - that too for an already booked appointment?! cheap strategy to make customers believe that they are full always
FREE! - this word goes long way among us . its natural to feel anxious about a procedure when it is regards to our body, hence this ad " FREE UNDERARM TRIAL " along with good reviews got me hanging around this place for 3 months with all the dissatisfaction the management could give even without me signing up for the actual treatment . one good thing to write about this place - the trial went good, I agreed to step forward
CUNNING CONSULTATION - The prices and package were mentioned along with offers and options and what I decided to opt and the final payment with taxes was written in their book and I took a snap of it and agreed to pay during my first session
which never happened! FALSE ASSURANCES AND NO PROPER DOCUMENTATION, NO COMMUNICATION NOR FOLLOW UP I have been trying to contact them since then for a month, couldn't get an appointment cos I wanted to do laser treatment in one day consuming hours together . in every conversation with them I got assurance that the price is the same as discussed until I come for my first session as its already discussed . is it my fault I dint get an appointment? a difference of 20, 000 is no joke! I wasted months and I even turned down other places
STAFF - Finally getting to this part, unprofessional, unexplainable rude, just one out of many e.g. - a male staff asking a female customer " what are the body parts u want to do. " over the phone - the tone . so disrespectful! I had been asked the same question in person by another staff during our discussion about the package and prices after the trial session - that was professional, can't explain the difference in this review . btw what was the reply he was expecting over the phone call - "bikini area, underarms."?
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Worst experience today at kaya... Appointments not recorded and false assurance given regarding appointments and making us to suffer .
Hi all, this review is my personal & frank experience I am sharing with everyone as I don't want your expectations or money you spend goes invain.I had mild acne & spots on my face and consulted Kaya at the Banjara Hills Branch.The doctor had suggested me 6+6(Q swtich & peels) treatment.After 2-3 session my entire face started looking completely acne prone & huge sized not so normal pimples which didn't ever happened started to appear, when I was worried and shared my concern with the doctor she said it is bringing out all the impurities and might also happen because of the pills she has prescribed which left and still have those spots on my face.After 3-4 sessions I got to know my doctor got shuffled to the Jubilee Hills branch since I wanted to take the entire treatment from single doctor I had gone to the Jubilee Hills branch.After one session then the same doctor had got shuffled somewhere else which was very far away for me to go so I have decided to go with other doctor, immediately after the first session with the new doctor I could see better results but it was too late I was done with my 90% of treatment and my money which I had spent bought me no desired and promised results infact my face looked better before approaching Kaya. The first doctor did not call me in a gap of 15 days as all the other doctors do and asked me to come after 3 weeks of gap instead.Did not do alternate session which is one qswitch & then peel.I would have no problem if it would have worked but a highly dissatisfying experience!!!!!!!!! Would never approach Kaya or suggest anyone else ever.
Coming to the frontend staff at Kaya Jubilee Hills,
Incident 1-the doctor had suggested me the spot corrector I have taken it from the Jubilee hills clinic itself and when checked after going home the seal was already removed when I have showed the same concern the staff denied that it was a used product!
Incident 2- Showing utmost carelessness they have booked my appointment after a gap of one month
YOUR RATING ON
Receptionist doesn't pick calls. He puts it on silent. I had already paid for the service. Otherwise, I would walk away. I get appointment after one week only. I have to wait for another week if I want to reschedule. I am made to wait for an hour. He says the therapist is busy but that's not what I see.
I paid twice for the laser treatment and there were no results and they just say 100% refund if not satisfied but there's no procedure to claim that back.
BEWARE! Kaya Clinic is a CHEATER and very much MONEY MINDED!
Read ahead to avoid being fooled by these cheaters!
I bought a Purifying cleanser at one of its outlet. Even though I asked them to give me a 50 ml tube, they intentionally gave me a 100 ml one. I paid for 100 ml and came back without realising that these cheats intentionally gave me a 100 ml tube. As soon as I ealised that it was a 100 ml tube, I called their customer within an hour of purchase and asked them to return it and give me what I asked for. But these cheats did not care to even provide any solution and have been ignoring the mails and calls since then.
They don't keep smaller tubes at outlets. Why? Because they earn extra on each larger tube. Their 50 ml tube costs 150, while 100 ml costs Rs 380. Why would I pay Rs 80 extra for the same quantity? These are frauds and cheating their customers always. Please purchase products online rather than purchasing from such cheats!
I will post it on every site possible(also posted on Kaya official page, but the page's moderators might not have allowed it to be visible, clearly proving their transparency to customers) and request everyone reading this to share this with everyone whom u care for! It might save someone from being looted by these cheats!
I have visited this place in the hope of getting better results. I was suffering from hair loss issue. As per them I was required to go through a treatment called PRP. I had 12 session of prp & paid almost 50, 000 to them for the same. But the result was worst. I lossed my hair after doing this treatment more than earlier it was.
I will suggest other people not to go over there. they are fake & fraud.
I have recently visited kaya clinic but I am not satified with theri services. Irresponsible staff. No way to talk with clients.
Irresponsible and careless attitude towards clients..yet good at selling their services with a bag of lies!
Tabassum was cooperative and helpful. I Had a smooth treatment. It was a happy experience. I had my doubts cleared.
This is my personal experience. They ruined my skin just before my engagement. I was left with lot of dryness and spots on my face. You can imagine what I went through. They are not willing to accept their fault. Instead twisting the words.
Very prompt and nice service . Their Signature Facial is a very nice and relaxing experience. Richa Kumari did an excellent job . Highly recommend Kaya Skin Clinic .A ten on ten..????
I like the way of talking of staffs and also good treatment.products quality is so good. I have problem in my skin but no its remove becoz of your products. I glad of your products. I am also sharing with my friend's this products I really like the products. Kaya skin clinic is so good seriously I really like ?????????? thanks youuuu for giving such a great opportunity .
I have taken several anti-acne sessions but I could not see any change since last 3 months. Worst treatment it is only a money making business. They are looting customers in Hyderabad. The kaya in inorbit mall in Hyderabad is the worst clinice ever with poor services.
Worst skin product.. Ur will make you sweat a lot and make you swear oily. Utter waste of money. Don't buy
Very good treatment by staff. I m full satisfied with staff service.
Kaya products are very good i think everyone will like
They sell their products at 50 percent discount for several sessions. They full payment in advance and then don't have trained staffs for doing it. Even after taking appointment they keep waiting and then give third class service due to non availability of trained staffs
Be careful to get all the details on paper before paying up. They promise something before paying & then deliver something once paid. As a customer you are helpless as they deny it’s their fault. They are unwilling to listen and accept that they could have made an error too. Highly disappointing. Extremely rude and inconsiderate staff. Had to walk away once after they made me wait for 2 hours for my service. Pathetic place. They even burnt me once during one of the laser sessions.
It's not only me and not only in Bangalore location, i think almost all the centre does the same level of treatment.
The treatment they made on acne and pits is useless.. they only take money but no change in the appearance.. please do not waste your time and money going to Kaya. I do not recommend anybody.. thanks.
Very poor experience. The Staff at kaya miss behaved and treaded very badly. and they r doing only for money. And Never go there. KEEP AWAY!!!!! THIS HAPPENED IN KAYA--noida sec 18. BEWARE OF THEM!!!
Showing: 101 - 120 Reviews on Kaya Skin Clinic - Mumbai
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i have a problem of pimple and scars.....can you recommand any face wash and face cream ....
Nov 20, 2017
By: shilpamaity77
Answers: 2
Ambi Skincare Fade Cream, Best hydroquinone products for acne scars .
Jun 09, 2020
By: AkkiNirv
hello Shilpa, the problem of pimples and scars are really difficult to tackle. my sister has been facing the same problem. one of her friend suggested a BIOTIQUE BIO WINTER GREEN SPOT CORRECTING ANTI ACNE CREAM. my sister is being using this cream from the last 20 days and the result is satisfactorily good. Her pimples are minimised to more extent.
Nov 21, 2017
By: anishahmed
Hello I have skin problem in my cheeks and nose pigmentation is there so pls help Rgds Madhuri
Jul 06, 2017
By: simpleliving552
Answers: 0
i have chicken pox scares and very deep scares on my face since last 4 years . is there any treatment and what is cost and period of treatment?
Jun 15, 2017
By: deept_kandpal01
please reply as soon as possible cost of laser hair removle
Mar 02, 2016
By: amitsng0710
please tell me the cost of permanent laser hair removel of facial hair
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