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1.84 

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JioMoney Reviews

goutamdevraMouthShut Verified Member
Pali India
Least of unuseful feature
Aug 19, 2017 06:53 PM 1903 Views (via Android App)

Jio money is best application for every jio user but many times its taking more time for updating and other work.


I remember last time I recharge jio prime but I not received any kind of cashback throw this app .


Many function in this app not work properly and UI of this application is not user friendly.


Below of 6.0 android it's layout not sutable and sometimes user doing payment and debited in your account but not recharge .


It's takes more time for refund money and asked many of questions.


In the present time it is not useful for every people because they use other application like-paytm, mobiqike and other.


joydipbalMouthShut Verified Member
Ranaghat India
Lag everytime
Aug 19, 2017 03:53 PM 2548 Views (via Android App)

I am using jio money for last 4 to 5 months and I am not satisfied with jio money. I am using Jio money only for Jio recharge because using Jio money I got rs 50 off on jio recharge but every time it lag so much. Many other wallet are in the market but no other wallet apps not lagging like jio money. One more problem is when I am trying to recharge using my debit card it failed everytime because I am using rupay debit card with visa debit it works nicely but with rupay card it failed. Some bank is not available in the list for net banking. Jio money is really disappointing us.


Jio money not good application. ...
Aug 16, 2017 08:57 PM 1630 Views (via Android App)

Hii guys today I will tell about indian most popular jio money application. This is a indian applicant. This is best applications for me because this is give us a huge discounts on any recharge for any mobile operator. This jio money app is very usefull and unique because if you recharge In this mobile application so get get additional cashback and many more. But one problem is if you have jio sim so you satarts jio money application on your mobile if you haven't this jio sim so you can't enter in this jio money application so this is a very important issue in my view. .


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abhipiya1692MouthShut Verified Member
Tarakeshwar, India India
I can't open it now.
Aug 11, 2017 09:45 PM 2369 Views (via Android App)

After 2 month of use when I was tried to input a password in it just like everyday. But suddenly it showed that ' Sorry, Dear user your Jio money Account is being used by more than 1 device. You will be logged out to keep your data safe.' I was just confused to see it again and again. Because that time Rs 110 is loaded in my JioMoney wallet. Afer some day when I uninstall the app and install it again then open it. Then quickly I recharged the amount from my wallet. Its so bad experience. Its layout and design is totally confusing. Its has normal like mobile recharge, Bill pay etc features. I recharged Dhan dana dhan pack of my Jio number through it. Its give me a 50 rupees voucher but it can not be usable except Jio. So bad it is. So I want to say that it is not a user friendly app. Thats my opinion.


raeeskashifMouthShut Verified Member
Aligarh India
Didn't refund my money against a failed transactn
Aug 06, 2017 09:53 PM 2575 Views (via Android App)

I want to take you a few months back when it was the last date of Jio Happy new year offer and we have to recharge for Jio Dhandhadan.


That was 15th April 2017 ( after extending) . I had made a recharge for one of my friend for rupees 309 using this so called Jio Money App. The transaction was successful but my friend didn't get any confirmation message from Jio. We thought that may be their servers are very busy thats why he didn't get any message. But on 17th April my friend called me and told me that his services are stopped. Then I called customer support of Reliance Jio and raised my issue in front of them. Customer executive asked me for transaction ID, date and time and I provide every detail he asked. Then after few minutes of conversation he told me to wait for 48 hours.


After 48 hours ( on 19th of April) when my issue was not resolved I again contacted customer service and at that time the customer executive told me that there is no complain in record that I am talking about. I was shocked what are they doing. Then I again provide him every detail about my recharge like transaction ID, date, time, mode of recharge etc. At that time I was provided with a 'Service Request Number' and told to wait for next 48 hours.


After 48 hours that is on 21st April still my issue was unresolved and I again called customer service and at time I gave my service request number to customer executive and then she told me that my complaint is under process and my money must be refunded within next 48 hours. And she told me not to worry about money it will definitely be refunded so I can repeat the recharge without any thought. Then I was assured that my money will be refunded and I made another recharge with the same amount for my friend.


After 48 hours ( 23rd of April) when my money was not refunded then I again called them and asked why my money was not returned by your team. And you all will be shocked by their answer. They told me that we had made the recharge with that amount. Then I said how can you made the recharge when you told me that my money will be refunded to me. He told, sorry sir we had a list of failed recharges because of very high load on last date of the offer, and so we had returned money for some users and recharged for remaining ones. I became very angry after listening that rubbish stuff and said to him that why did you told me to recharge again when you were not going to refund that money. Then I told him that I want my money back anyhow and I don't want to listen anything. Then he again told me to wait for further 48 hours.


After 48 hours that is on 25th of April, still they didn't refund my money. I again called to customer service, and customer executive said I am sorry sir but I can't do anything for you, I can't refund your money because your number is recharged. Then I said transfer my call to your senior, I am not going to talk to you anymore. He transferred my call to his team leader. Then I told him everything in detail. He said I am really sorry I can't refund your money but I can save your 'recharge'. He said after 3 months when the offer will expire then my services will continue for another 3 months due to second recharge ( because my friend's number was recharged twice) . I accept his offer because my money was saved.


But now, when Jio Dhandhanadan offers expired then we come to know that they made us fool. My friend's services has been stopped and he had to recharge his number to continue his Internet services. And the worst thing about this app is that they have erased my history before 1st May. I am unable to see my history of recharges I made before 1st of May. I don't have anything to claim now. I have lost my transaction ID, date and time of recharge.


I want to give you all an advice, don't make any recharge for Jio when it is the last day of an offer because Jio team is unable to handle the huge load at that time and you may lose your money.


rbmouth143MouthShut Verified Member
Gota India
Poor customer support
Aug 05, 2017 08:16 PM 2482 Views (via Android App)

Currently, I use jiomoney wallet. Design and layout is good. Transaction system also good and fast. But, sometimes it got failed transaction. Once I used for recharge and clearly three times failed. I really refused about this problem.


At that time, I called to customercare and told all problem but, Customercare service was busy. I tried to call three times but, can't got response.


Most of the time customer care service is busy and give waiting mostly in afternoon.


I think jiomoney wallet is only beneficial for jio network because it gives 50 INR voucher on recharge of jio and it can't give other network offers to us.


Once upon a time, They blocked my account no one reason behind that. Then, call to support and they give me more time to unblock account likely 36hrs. Finally, I uninstalled this application.


anishsolanki10MouthShut Verified Member
Durg India
App Not Working Properly
Jul 22, 2017 10:35 PM 2392 Views (via Android App)

I was using jio money since 4 money ago. I was download this app because of my jio number recharge and this recharge from this app provided 50 rupees of cashback then was recharge my jio number but error message was shown every time. After some time I was again try then it works and I choice the plans and put up the cards details and process it, then some error occrued and my amount was deducted from my bank account and recharge was not done.


Then I was call cutomer care of jio money and tell that my money as deducted and not recharge successful then he said wait 7 days, if in 7 days your money will be not refunded after then we will take your  complaint.


bishnoisuryaprakaMouthShut Verified Member
Surat India
No means of paying at shops
Jul 15, 2017 09:23 PM 2269 Views (via Android App)

Reliance Jio has becameleading Telecom industry in the Indian subcontinent it has also introduced many apps with its launch and Jio money was also launched with e wallet intention.I am also Jio user so I downloaded the app and it's user interface was very attractive and user friendly.


I deposited a amount of rs 5000 did TV recharges and mobile recharges but I am not able to pay at the local shops and grocery shops and also at the petrol pumps as it is not available at all the places due to this I have to withdraw my money into my bank account again and I was totally harshed.It need some publicity.


hmehra18MouthShut Verified Member
New Delhi India
Need to expand the list of e-commerce companies
Jul 12, 2017 01:45 PM 2571 Views

With the launch of Jio Infocomm Limited another thing that was launched was Jio Money. This was to take over the vast expanding e-wallet market & to provide convenience to customers to do various payments and transactions through this app. Initially the wallet was offering only mobile, d2h recharge and bill payments but now they have upgrade to a lot more products & services. The wallet provides convenience to  users to also recharge his Jio account. All the tariffs are available on the app and it is much easier to do a Jio mobile recharge. In case of any issues like transaction failed or money debited from bank account but recharge failed, In such scenario it would be easy to sort out the issue as a third party is not involved. Jio has recently made it possible to shop online providing access to  a number of listed companies through the app. Also, they introduce special discounts and promotional offers from time to time.


Apart from recharge, bill payments and shopping they have also introduced another feature called the add & transfer money feature. A user can add money into his wallet through debit card, credit card and net banking & once the money is added it can be used to avail the listed offers. Adding money to the wallet is free and the monthly limit is Rs. 20, 000. They also have an Offers & Loyalty programme in place where special discounts & promo codes are available for the loyal customers. They have the best exciting offers on Jio recharges than any other e-wallet. Also, a user can get best offers from various brands. They have recently included Earn & Burn feature on the app under which a user can add his Reliance One card to the wallet and can convert the available points into cash.


One of the recent launch on the app is Cash pe Cash under this offer a user get assured cashback on e-commerce purchases. The app has so much to offer even then it has failed to make a noise among its customer base and the reason is users find it difficult to use the app efficiently due to its layout & design. Just to login a user has to go through a number of   Password, OTP & MPIN verification which is a time consuming process. The another thing is the number of  online merchants listed with them are very limited and it doesn't give a platform to the user to explore the whole e-commerce market. Also, I have faced issue while doing recharge and bill payments and I experienced the app is very slow in processing a transaction due to which a lot of transactions get declined.


The Jio Money Wallet needs a lot of improvement in order to stay in competition. I have attached screen shot of my account and it would give you an overview of what it has to offer.


ontech90MouthShut Verified Member
Meerut India
BUGS PREVENTING APP FROM OPENING
Jul 08, 2017 11:52 AM 2525 Views (via Android App)

There are lot of bugs currently in jiomoney app and after downloading it for over one month now I can say that you will have better options elsewhere and not the only jiomoney.


I have used it for 3 times and all that times it shows me bugs which really irritates me and also make transactions processing hard and that can be harmful for your money processing.


I have once used it and that time my money got deducted from my bank but nothing came in jiomoney and after complaining I got them after 3 days so that can tell you that this app is having lot of bugs.


There are lot of other options available that you can use for you daily trancasaction processes like paytm mobikwik and freecharge.they r already in this market for over a decade and you can be sure of your transactions .


I do not encourage anyone to download jiomoney rather you should go with some other apps . .


Thanks and regards.


Ankur840MouthShut Verified Member
New Delhi India
Very useful for jio users
Jul 06, 2017 04:15 PM 2262 Views (via Android App)

Jiomoney is a payment app from Reliance jio.It is a very useful app especially for jio users, it also has very good features.I am using jiomoney since last year so here I will share my personal experience of using it & will also tell its pros & cons.


Pros -


First of all app interface is very good I liked it very much it is very convenient for users


This app  facilitates to various kind of payments like  prepaid, dth, data card  recharge of all service providers in india & also allows bill payment of landline, postpaid & data card postpaid bills of all service providers.


Along with bill payments  app gives option for bus booking, toll recharge, subscription of magazines & newspaper, charity for NGOs etc


The very useful feature is payment of jio recharge packs, offers because you will get cashback or voucher along with payment of jio recharges thats a very useful thing for jio users.


Money can be  transferred to bank account, to individuals through mobile number or contacts name or   request money from contacts fearure.


Offers & loyality points, cashbacks  , amazing deals, coupoun codes for various shopping sites  with the app for users which is very beneficial


Pay at shop feature through mobile or barcode is also useful as it make shopping easy & simple payment options


Cons-


No major cons as I have used but app had  some bugs which I think is being fixed after updates


Its a basically a wallet so money first have to be  transferred  from bank to wallet then will be utilised


No UPI payments  support till now so little backward app as compared to other payment apps which support UPI


Overall its good app to use & get huge benefits.So download it & enjoy! Hence from my side I will give 4/5 star to Jiomoney.


Jabalpur India
Jio Telecom
Jul 06, 2017 03:43 PM 2492 Views (via Mobile)

Got the jio SIM in December 2016.


First I was very happy when I came to know that jio is giving free data of  4GB per day to users.When I actually started using the data services and phone call service I got disappoint.The thing is that the net speed is very slow and phone gets disconnected.


And also after 4GB gets expired the internet speed get down very much and it is like 2g speed.But however I found that instead of jio one can take the BSNL plan as they have very good speed for internet.


But one thing I like about jio is the coverage they had a very good coverage even in the village area where most of the telecom doesn't work.So overall its value for money if u need a better coverage.


Otherwise BSNL is the best.


Not so good
Jul 05, 2017 10:26 AM 2281 Views (via Android App)

It is a worst app. I tell you one my experince was that I recharged 402combo using jio Money app, the recharge failed yet my bank account was debited, its been a month since no refund complained to jio care on twitter in detail explaning the issue, all they ask is to provide them more time. A fixed reply. Fraud app, do not use this app to recharge.


Update: Got response from them today, they have recharged the number for ? again, instead of issuing the refund, they recharged for another month without my consent and misled me to recharge twice. You are nothing but a fraud app.


ashishk110033MouthShut Verified Member
Delhi India
Not useful like other online payment apps
Jul 01, 2017 06:23 PM 2068 Views (via Android App)

Jio money is other initiative from jio to keep the feet stronger in the market. But the concept is not actually very different from others to make it stand aside. The homepage is very simple not much of the complications there. But as everybody knows paytm is the most popular amongst the local crowd.


The concept doesn't stand a chance when it comes to real compition in the market as other app gives the many other options to pay at restaurants and other day to day places. But jio money is not accepted most of the places how can a person will choose jio money over others. As I myself just used it to pay my electricity bill or my jio recharge just. Because the cashback it gives you is only a part applicable in one transaction and has to be redeemed in min 5 transactions people actually do not like that.


Only it took boost when people were using it to get 50rs. Off on their jio recharge else I do not think it would be used for day to day purpose.


Very bad costumer care sevice
Jun 30, 2017 10:46 PM 2050 Views

Although jio is the best service .its giving free data and calling free all over india but the jio money service of jio telecom is very worst sevice. I created my jio money account and recharged my another jio number with it from debit card on 22 april. transaction failed but balance of 408 Rs. deducted from my account .i complaint for it many time but not get any positive response.all the time they says that your complain is registerd with us it will be resolve with in seven workin days. but till date I did not get my balance


donnybasuMouthShut Verified Member
Naihati India
Another competitor in the market
Jun 27, 2017 09:00 PM 2122 Views

We all have a digital wallet in our phone, whether it is Phone pe, Paytm or Airtel mWallet. This JioMoney has a build in wallet feature which works great in my opinion. Sometimes it stuck with the verification but 70% of the time it works like a charm. Most usefully it has great money back coupons which are really come handy sometimes.


I have used JioMoney for 2-3 months what I have experienced that is,




  1. The idealization or the concept of the application is more or less is like PayTM.




  2. The main windows design of the application is very simple and minimalist. Sometimes it is so simple a 5yr old kid will work with that.




  3. The build in features like password protection of the log in, Two step verification is very useful at some stage.




  4. This application is very useful for those who wants an alternative for PAYTM otherwise PayTm will do your work confidingly.




mrgksharma2424MouthShut Verified Member
New Delhi India
Working very slow(bakwaas)
Jun 27, 2017 07:51 PM 2098 Views

Today I recharged my Jio number with Jio Money Application. I thought this was amazingly fast or better than others but not as I expected. I had already a jio money 50rs voucher. So I decided to recharge my number with 309rs. When I enter my debit card number they deduct(309-50) 259rs as they mentioned. but there is no recharge credited on my number. They showed "We will refund your money within 1hour" but they didn't. After 5-6 hours later automatically my number is credited with 309rs recharge plan. I know this is funny. I can't understand what type of application is this. It also working very slow even I have 50mbps broadband plan. Its user interface is good but Jio have to do some work on their performance.


[ Jio money ]
Jun 26, 2017 01:01 AM 2122 Views (via Android App)

Jio is one of the most famous brand nowadays . jio had provide us more then a year of free internet and call . and the sim was free so I had been in a line for 3 days and then I got the sim it is the best sim . Jio had given us many offer's like last year when we got the new's that the jio is going to close there free call's abd internet service then I filled very bad and then a good new's come that they had excedded the date of services . But on april 1 / 2017 the jio sirvece got recharge and then they introduced the app . named Jio money. It is an bad app I had faced many problem's while oppening this app and the server always work so slow that I stop this app. I hadany time unstolled it but after few day's I again dowoad this app because it gives 50₹ cashback on recharege of 303₹ or more. The app shuld be updated by the hio company by which more people's will get to kmow about this app .


[ Thank you ]


sumantharzaMouthShut Verified Member
Guntur India
USELESS APP EVER *****
Jun 23, 2017 08:07 AM 2063 Views

They launched according to make online payments easily. But actually what happened is, their own reliance trends and other stores, not accepting these payments at all.


And I was irritated by these and wanted to transfer my whole money to my bank account.(it takes 2 days time to complete this transaction),


i complained about all such activities to the JIO Customer Care Service-but no use.


not at all useful app, bad service,


-finally, the most better one is -


1) using Credit/Debit Card Payments or


2) By Regular Currency transactions was GOOD FOREVER.


Singharadhana254MouthShut Verified Member
Ranchi India
Most of the time server is down!!
Jun 14, 2017 04:16 AM 2374 Views (via Mobile)

I am utilizing Jio cash interestingly for bill installment so I added 500 to my Jio cash wallet . I included cash through my platinum card and got a message from my bank about my cash transfered however not credited in Jio cash, I sit tight for around 5 min revive over and over, yet it Jio cash wallet demonstrate just 0 ruppes . I contact my bank about exchange of 500 they check their framework and revealed to me that exchange is handled by them, then I quickly contact Jio about this, most noticeably awful call focus benefit by them as they don't pick your telephone, in the wake of calling over and over they at long last took my telephone and they said they will refresh my wallet in 24 hours . At last in the wake of sitting tight for 24 hours cash credited to my wallet . So folks BE Twofold Certain BEFORE Utilizing JIOMONEY .


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