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Jewelsouk

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38%
2 

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Jewelsouk Reviews

It deserves ZERO rating
Dec 26, 2017 02:28 PM2157 Views

Don't waste your efforts and time spending on jewelsouk website. These guys simply cancel the order from their end without informing, even though the order is confirmed. I am very disappointed with jewelsouk and nakshatra diamonds.


Very poor maintenance.


Jewelsouk
Nov 26, 2017 12:44 PM3289 Views

Sir,


1.    I bought a Gold Pendant of Rs 10340/- from M/S Jewelsouk, Mumbai at the time DIWALI  through an advertisement on CNBC Awaaz.  In the Ad they promised to give a gents wrist watch free with pendant.  But in the consignment there was no wrist watch & only Pendant,  then and there we called upon them and informed about it. They  promised to send it in due course. After that no response. Telephone is not being attended now.


2.  This I brought into the notice of CNBC AWAAZ too through email with full details. But no response till now.


3.   The size of the Pendant was not as shown in the advertisement.


4.   The contact No is 18001030051.  It is not being attended.  And NO other Contact No is  available. POOR PERFORMANCE


Thank you,


(Dr S S Verma)


Agra(UP)


dpkjangraaMouthShut Verified Member
Thurana, Hansi, Hisar, Haryana India
Bad E commerce site
Nov 13, 2017 05:51 PM3084 Views (via Android App)

Frnds I would like to share my personal experience with Jewelsouk.com. this site is very cool for purchasing gifts. I use this site for buying gifts and jewellery. But it has some defects which I faced from it. They are following: -1) this site has a limited stocks of jewellery and gifts. Once I buy a K alphabet pendant and after some time I want to buy it again. They show there is no stocks. I asked from service centre about its stock but they can't give me satisfied answer.


2) Its delivery is away from many places I.e. they reach jewellery far from home as many people lives in villages and their village belong to small city, but their dilivery reaches in big city.I suggest if u buy jewellery from Jewelsouk u should check ur city otherwise buy from anywhere.


YOUR RATING ON

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Jewel souk ..online cheaters
Nov 05, 2017 12:17 PM2716 Views

I bought a diamond pendent Glitterati by Asmi from jewelsouk.The product has no correlation to what they show on the website.Once you pay the money, they don't respond to the calls or emails.No chance of getting your money back.This is our warning who are looking to buy from them!


On the online space they are cheating customers will fall promises and offers.this is a trap they lay to lure innocent customers!


Kunal32198MouthShut Verified Member
Ludhiana India
My First purchase was the LAST!
Aug 16, 2017 07:38 PM4906 Views (via iOS App)

Before three months I bought a product DDJ00145SI-JK14Y From jewelsouk.com and now I am going to share my expreience from jewelsouk.com.


When I ordered my product it came after 30 days but in their website it was mentioned that the delivery period was 15-18 days.


I bought the product for my mother because of mother’s day but, now as the product was very late so I wished to return the product.


Now I am unable to return the product, every gold website supports return of products but jewelsouk doesn’t.


The customer Care Number doesn’t connects most of the time, the recorded voice tells you to call in office hours even when you call at the right time.


This is why my first purchase was the LAST from them!


Fraud company cancels your order never returns you
Jul 31, 2017 10:55 AM3468 Views (via Mobile)

First, they offer you additional 10% discount if you pay online, then They cancel your order after 5 days, and they never refund your money after 15 days of cancellation I called them they said' it's their policy' what policy says you cancel the order and keep the money with you.


After insisting and arguing they sent me a mail that they processed a refund but it's some fake mail they never refunded the money it's been a month thinking to file a case against the company.


shaandaar_jenieMouthShut Verified Member
New Delhi India
Pathetic contest prize
Apr 05, 2017 10:54 PM4109 Views (via Mobile)

I had won contest In amazon app sponsored by jewelsouk& I won it.


Prize was 5k diamond pendant.


I received& after few days it got faded- I mailed them but no revert.


Came to knew from previous winners also, that they cheat always.


I will never buy anything from them as not trustworthy


5 star from Me
Apr 05, 2017 05:21 PM4036 Views

I don't know why this site getting bad reviews, But, for me they have done 5 star work form me. In my place, no COD option is available. Then their Customer Representative Mr. Rakesh had managed to get it done. He clarify all my requirement and guide me as well. Now, I already received the item and guess what even before my expected date. Thank you Jewelsouk.


But, only one query for me is why Gitanjali have so many websites.


taranjitglobalMouthShut Verified Member
Delhi, India India
Worst Service Ever
Apr 01, 2017 05:28 PM4300 Views

I have purchased a a earrings from this Jewelsouk for my mom on womens day on COD, very next day they call me that if I done a payment by payment gateway you will get the 10% additional discount. but after doing the payment I have not received any discount, so I lost my trust on them and I asked for money return.


Now the game has started from their side Manoj is saying I need to talk to his boss(Sachin) regarding this, then Sachin comes into lime light and then we have convinced  on that he will return discounted money in 10 days and I have not received any money till 10 days and the cream is on 12th day after placing the order manoj called me and said we are not having that particular Jem are you comfortable with the other one. finaly I have said to return whole amount then these guys are saying will do so but the truth is they have not done anything till now and my amount is still stucked


I will suggest people that do not buy a single penny thing from them they are fraud, dont waste your money and time on them


1st Time Purchase Experience with www.jewelsouk.co
Dec 09, 2016 05:49 PM5308 Views

Hi Friends!


I am writing to you to express my appreciation for the excellent customer service which I received from Rakesh Bhosle. I will definitely recommended everyone of you to experience the service from Jewelsouk company and Rakesh can be reached very easily from morning to evening 8:00PM @ 1800-103-0051, just dial-in and get all your queries Faizabad with 100% honesty. For product hellokids you can visit https://jewelsouk.com.


I shopped with Jewelsouk recently couple of days back. It's clear site, good hellokids, with appropriate details of product. Delivered promptly, dot on-time. Would like to purchase again in future for my friends & family.


Outstanding Customer Service. Keep it up!


Vishal


Bangalore India
Cheaters
Jul 19, 2016 06:05 PM6001 Views (via Mobile)

After ordering for a diamond nosepin through jewelsouk the piece I get is with a stone less.A reverse pickup promised itself is not taking place.I only get calls from the call centre or messages from the courier company.nothing more than that. Will never recommend buying jewelry from this company


Nice beautiful pendent s collections
Mar 31, 2016 08:59 PM7053 Views (via Android App)

Jewelsouk has unique jewellry collection with reasonable price american diamond pendent sets are reasonable price with huge variety and collections I recomended every womens n girls to buy this best quality product  offers always there to buy jewellery


Zeeshan123MouthShut Verified Member
Kanpur India
Good designs
Jan 22, 2016 11:33 AM8892 Views (via Android App)

Jewelouk is well known site for online jwellery selling and is very much known to the indian market.


Thr site design is good and tje products are described in very detailed way about there materials and other qualities.


Tje site in easy to load on phone and on dekstop as the load time is bery quick and the images also are very clear enough to make yourself a choir .


There are a lot of offers going around in this site that make you buy  the best choice of the jwellery and get yourself the desired looks.


The delivery is very fast within 4 to 5 days .


They never returned my money
Jan 08, 2016 09:51 PM9127 Views

Its been 2 months that I ordered some jewelry, which they said was out of stock after 10 days, payment was already done. Now its more than 2 months I m continuously following to get my money back but I m not receiving any reply from them except some escalation email.


I am calling them continuously regarding refund but no clue form them neither their customer agent knows anything, they will take 100 details and says to return but nothing happens so far


I don't know what to do with them.   Thinking to file a FIR


gilluchatsMouthShut Verified Member
New Delhi India
Bad quality product delivered
Dec 10, 2015 04:03 PM10013 Views

Dear Jewelsouk.Com,


I am your customer since past few years. Recently, I ordered your Jewellery carnival collection from Sanskrit, (My order no can be found with my id) The jewellery was looking fabulous on your shopping channel, but when it reached to its destination, it was not that good as it was shown. Actually I ordered it as a gift at my relative's address.It became very embarrassing when she returned it to me, showing the extremely bad quality of the product.


The product received is completely different than the product shown on TV. Now it has been more than 48 hours of delivery of product and According to your return policy, I cannot return it. Please tell me what remedy I can find from your end.


This kind of goods should not be shown on your shows. It is bad for your credibility too, as well as customers like me can loose confidence in Jewelsouk.Com,  if not provided any remedy.


Jewelsouk.com is a fraud company don't get trapped
Dec 07, 2015 07:44 PM10205 Views

I have ordered a diamond earings on jewelsouk.com on 09/11/2015 vide order no. UPMPWICHZ But after approx 1 month(07/12/2015) it has not despatched. I am rigorously following up with their customer care team but they are torturing me. First they told me after 25 days of order placement that your address is not servicable so please provide different address, can u imagine fraud practices like this.


When I told hime refund the amount if my address is not servicable then they told me that money can't be refunded.  and till date they are giving wrong promises and I am waiting to some miracle to happen.  Please BE ALERT! This is totally fraud company as they are giving wrong & misleading information on website. I got one previous order because I order it on COD, I found that They are provided fake certificates, on website they are showing certified from IGI(International Gemological Institute) but you will get from Independent Gemological Institute.


Not only that in the name of brand like D'damas, Gili, Asmi they are providing ordinary brand by saying it is sister concern of Gitanjali Jewellers. I would request customers to not go for jewelsouk.com, it might be your worst experience.


Online jewellery along with great savings
Apr 28, 2015 02:06 AM16595 Views

The website allows you to shop for the jewellery at the convenience of the home.


The user interface is very good and it have product that serves the demands of every indian women.


Pros:


They have a wide range of jewellery design.


Multiple brands from the house of Gili, Asmi, Parineeta, Menz and many more.


The quality is assured as they provide you with an electronic receipt.


There is no need to cash as the jewellers charges 1 percent extra for card payment but here there is no such extra charge.


There is a lot of safety as you do not have to carry the jewellery from the shop to the home and its their headache if its gets robbed in transit.


The price is sufficiently less as compared to physical stores on account of less fixed cost.


Cons:


If a person is spending such a huge sum in jewellery than he will not get satisfied before having a feel of the product in front of her eyes.


Cannot be ordered when you require urgently.


Overall I would recommend to purchase online as there is enough savings and other website which once may consider is jewelskart.com as they too have lot of products to choose from.


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Recent Questions and Answers on Jewelsouk

500

Now that the company is in trouble ,will the online ordered items be delivered ?

Feb 18, 2018

By: JJAB

Answers: 1

500

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