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2.70 

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Jet Airways Reviews

Ludhiana India
Feel good
Oct 21, 2018 06:34 PM 1410 Views (via Android App)

I was work in abudhabi I was bood jet airways its best airline they are care own all pasaangers facilities no mater which you class buy a ticket its airplane good its was rolce royse dreamline 747 its ok than other airlines about airplane, inside airplane, facilities acoding while journey makes rememberable journey thank you jet airways God bless you jet airways.


Trivandrum, India India
Cheating by selling our tickets to others
Oct 13, 2018 05:22 AM 1434 Views (via Mobile)

I have booked a jet airways ticket online and reached the airport prior to the check in time. I tried self check in since I only had carry on baggage but even after several trials it was shown no seats are available. So I tried to contact the airlines via check in counter but when my turn came after all the long wait they told the time is up and I cant be accomodated in any way. There were a few other passengers too who had the same problem standing along with me. I even asked them if I could get another ticket if I pay extra or could be alotted a seat in any other flight. I was travelling alone and I urged them to allow me since I was late because of waiting in the queue and it was just 2 min delay. But they totally refused my plea and we all were stuck at the airport. Now I have read a lot of issues exactly similar to mine where people are complaining about their late arrival excuses. I want to know why exactly seat was not available for me even before 1hr of departure. I want to know where my ticket has gone which I had paid for and the airlines totally disowned the situation claiming I was late for check in even refusing my fee back. Going through several customer reviews I understood this is a very common issue faced by many jet airways customer where their ticket is sold out before their arrival and make an excuse that we were late for checkin. I am very disappointed by this behaviour and urge people to never ever use this airlines if you dont want to get cheated by these people.


Mangalore India
Jet Airways Comfort %26 Elegance
Oct 11, 2018 09:57 PM 2250 Views (via iOS App)

I travelled thru Jetair hundreds of times. Check in staff is polite, professional. Cabin crews are amazing except some. Major part of my journey from UAE to INDIA. Sometimes domestic travel, both I enjoyed., Seemless aircrafts, well mannered crew, skilled pilots are the feather in the crown of JetAirways. Flagship of Mr Narendra Goyal throughly inspirable piece of entity in the aviation industry.


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Have a nice sky with Jet Airways
Sep 15, 2018 10:55 AM 1392 Views

What must be said must be said the outstanding performance of the Jet Airways crew are serving a pleasant and safe journey. They providing transparent services from the booked ticket, from take-off till touch down. After all, they are serving good flavour including the ticket price.


Denied pre-booked seat/bassinet on Jet Airways int
Sep 07, 2018 10:19 AM 1546 Views

I'm writing on behalf of my wife who along with our 2 month old baby had their most horrendous flight experience on Jet Airways flight 9W23 from Singapore to Bangalore on 6th October. Looks like they have double booked the seat 10E and my wife was denied it even though we had the records and confirmation from them about this seat booked. Jet Airways staff at Singapore airport continued to say that there was a problem with the Infant ticket but refused to give more details on the issue and denied offering any alternate seat/bassinet in the front row. My wife finally got a seat in row 12 and had to hold the 2 month old baby on her lap for the entire journey including the terrible experience of baby being hit on the head by the reclining seats from the inconsiderate passengers in the row ahead. I had also confirmed that the seat 10E was allocated to my wife under'Manage booking' on Jet Airways website before the travel. Having fully paid for the service and being denied it, I would like to report my grievance and demand a reply along with a compensation/refund.


Beware of JetAirways Trick if they change schedule
Sep 06, 2018 09:04 PM 2544 Views

I would like to tell one of the incident which happen to me last week. I booked an international flight form jet airways which included going Brussels from Lucknow to Delhi and then out of country.


While booking I had 2 options:




  1. Overall journey duration: 17 Hours




  2. Overall journey duration: 21 Hours(Cheaper than 14K as compared to above).






I opted out of option 1 paid extra 14k just to save time.


After 15 days of booking, I received a notification from jet airways that schedule is changed.


Guess what! The schedule was exactly same as what I did see for option too. I felt cheated as I had paid 14K more just for nothing.


I called the jet airways and asked to refund my money or give me the same flight. Luckily the customer care guy was knowledgeable and keen to help me. He gave another option of same travel time as I had booked.


Long story short:While booking tickets with jet airways remember flight duration and cost. You should not pay more if they change your schedule.


Mumbai, Maharashtra India
Beware of this Airlines
Aug 22, 2018 11:04 PM 1403 Views (via Mobile)

Well I had many misfortunes flying with this airlines. Unfortunately there are not much options for direct flights from Dammam to Mumbai and I swear to god if any airlines start operating direct Dammam Mumbai, I will never fly jet airways. This review summaries couple of situations. There have been 2 occasions when my baggage didn’t make it to the Mumbai airport because the airlines decided to offload my baggage because the flight was over weight(Wow beat that).


The most recent experience was on 22 August 2018 flying from Mumbai to Dammam Premier class when they decided to ofload me and my family(wife with 2 kids) because we didn’t come at the gate 25 mins to departure. The airlines made no effort to contact us on phone to alert before taking this drastic step. We met their ground staff only to tell us that the gates were closed and your baggage is offloaded. This was 25 mins prior to departure and flying business class. Defined not the type of service you expect paying 3 times more compared to economy and type of service you get frim piers like Emirates, Etihad etc.


One word: if you have options do not book Jet Airways.


Do not fly with jet airways
Jul 28, 2018 10:22 PM 1615 Views (via Mobile)

Worst experience ever.My wife who was travelling with this airline was supposed to board flight from Jaipur at 3:50, it was delayed by 1 hour, due to which she missed her next connecting flight of same airline from Mumbai.She was pregnant which she also informed the ground staff as well as the air hostesses.The next flight which was arranged for her was next morning.You were supposed to make arrangements for her night stay as well as her food as she was almost unconscious and wasn't In a position to go out and get herself a room somewhere.Next time don't do this to any lady atleast.and specially when the halt is for whole night.please.


Nitin Kumar Garg


Horrible Jet Airways
Jul 23, 2018 05:01 PM 2371 Views (via iOS App)

Horrible Jet Airways, most irresponsible and un-dependable.


I have decided I will never travel with them.


I booked our Trichy-Delhi 16.00 HRS flight ( via Chennai) for 18 Aug well in advance ( over 2months) after completing our ensuing Tamil Nadu Tour.


Shockingly last month, they informed that their Trichy-Chennai flight stands cancelled ( no reason was assigned) .


Luckily, they had another flight on the same day at 14.40 HRS to Delhi via Mumbai and I had to reschedule my flight which they did without any additional charges.


Two days back, I got another mail from them that even Trichy-Chennai flight stands cancelled ( again without assigning any reason) .


And they don’t have any other flight on that day from Trichy.


How they can leave the travellers in a lurch like this without any reason and without offering any suitable alternate. It seems they have cancelled even next day’s ( 19 Aug) flights from Trichy.


I had to book now with Indigo after paying additional charges and am going to face a lot of inconvenience as Indigo flight will land at Delhi during odd hours.


It’s almost impossible to get in touch with their call centre ( long waits and spiralling IVR) and even you get that luck, their call centre agents will be of no help as they hardly understand anything.


I request for a reasonable compensation alongwith the additional amount I spent on alternate flight.


Jet airways Looting people of their money
Jul 19, 2018 09:34 AM 1659 Views (via Mobile)

I travelled by Jet airways from Mumbai to Kochi . I was traveling all the way from London to Kochi. From London to Mumbai my flight was Lufthansa. And from Mumbai to Kochi it was Jet airways. At the Mumbai airport the jet staff told me that my luggage was excess; it was 25.7 kg, so I was 10.7 kg in excess of the allowed weight. And I was asked to pay the excess amount. I pleaded with them that I had gone to London for an exam and was traveling all the way from London with this luggage and I didn’t have to pay extra for it. The staff were very rude and arrogant saying I have to pay an excess for 11 kg. They told me I have to pay Rs 5500. I told them in their website it is given Rs 1250 for 5 kg extra. Even if they charge for 10 kg it will be Rs 2500 maximum, but they were very rude. And I had to pay Rs 5500 for that. This is simply looting people out of their money, who are desperately traveling. I felt cheated and humiliated. 2 things I want to ask —why did you give wrong information in your website. Second thing is the staff told me the excess baggage rates changes from July 15 onwards and I was charged Rs 500 per kg which was the revised charge from July 15 onwards even though I travelled July 14 early morning at 2.20 am flight. Beware of them, they just rob you


Cancelled my booking for profits
Jul 18, 2018 06:23 PM 1376 Views

Through a popular travel site, we booked a Jet airways flight in February for October travel from Bangalore to Kolkata for Durga Puja festival. Bengalis and other eastern region Indians might be aware how fares go north during Durga Puja & Diwali. Hence we thought to be smart and booked early . Even though the price was not so cheap but it was obviously cheaper than booking at the end moment. Lets say I got a moderate deal considering the time of travel was during the festival time. Moving on, in mid July I get a message from the travel site that the flight is rescheduled and immediately another message that the flight is cancelled due to OPERATIONAL reasons and I am liable to collect the full refund. Next I touch base with the travel site customer care and they try to convince me to get the refund but I demand alternate flights. Check this, there was no direct flight available and the only flight available was through Mumbai at 5 AM morning with an hour stopover. The other option was through Indore which works out to be worse. So I am forced to chose the former option . Here is what I think happened. When booking got hot in those dates, Jet Airways rescheduled the original flight by 30 minutes, gave advantage to Jet privileged members or influential passengers and kicked us out because we are nobody and we booked from a 3rd party portal . So we are most vulnerable and gullible people to cheat . Shame on you Jet Airways. Why did you allow booking on those dates at all?


subhrohitkMouthShut Verified Member
Ranchi India
A terribly unpleasant flight with Jet Airways....
Jul 05, 2018 01:42 PM 2324 Views

Dear friends, today I shall narrate about an unpleasant flying experience I had with Jet Airways. Few years back I was flying from Kolkata to Ranchi with my spouse and infant son. The jet airways flight in which I was going to travel was scheduled at 6:00 PM in the evening. It was a flight of approximately one hour. We reached the air port at about one and a half hours earlier than the scheduled departure time and completed our check-in. We were admitted in the flight about 15 to 20 minutes before departure. It was a very small plane with a couple of rows of two seats only. The seating space was unclean, small enough to ensure extreme inconvenience and it was getting terribly difficult for me to sit there with the infant child of mine in my lap. The most disgusting part of the entire scenario was that, the flight was filled with insects, flies and specially mosquitoes. The mosquitoes were biting us tremendously and I was continuously engaged to safeguard my infant child from painful mosquito bites. This trauma continued till the flight departed and we gained a very high altitude. The refreshment served in the flight was very meager and was not at all of good quality. Finally, we reached Birsa Munda airport at around 7:05 PM in the evening and were extremely relieved thinking that this terribly inconvenient voyage has really ended at last.


So friends, if you are going to avail a short route domestic flight in near future, better stay away from Jet Airways. Indigo Airlines or Vistara offers much much better services than Jet Airways and it is always wise to avoid Jet Airways for such short distance flights.


Dehra Dun, India India
Very cooperative
Jun 13, 2018 03:44 PM 1462 Views (via Mobile)

I always love to go by Jet Airways. I usually travel from Dehradun to Delhi and Dehradun to Srinagar many times. I would say that staff of Jet Airways are really very good. One day when I was travelling from Dehradun to Srinagar accidentally I left my bag in Dehradun only and I am thankful to Jet Airways that they brought me my bag back by another flight in very few hours. Thankyou Jet Airways


Sector 2 Bahadurgarh India
Great Experience,Liked the service!!
Jun 10, 2018 05:34 PM 1653 Views (via Android App)

I don't know what's wrong with people, I have travelled in jet airways about 5 to 6 times and their service was so good I think people like criticising everything. The fare was also not so much, the snacks offered were good, I recently travelled from Ahemdabad to Delhi they hardly took 1 hour and we were in delhi, the timings were around 1 hr 45 min, so what else you want? Friends the flight services are great everthing was on time it was great experience!


safalagarwalMouthShut Verified Member
Lucknow India
Cancellation charge is very high
Jun 09, 2018 01:25 AM 2597 Views

I booked a flight ticket of Jet Airways on 9th of May, 2018, for Mumbai to Delhi. It costed me INR 5863(Invoice is attached for your reference). Actually I wanted to book a ticket for 12th of May, 2018, however mistakenly I booked the this ticket for 19th of May, 2018. Howeever, I realized my mistake within 5 minutes of booking the ticket, hence I cancelled the ticket instantly. The refund amount I got in my bank account was INR. 1193. So, you can see 80% of my booking amount was cut, and I got only 20% of booking amount back. That is also, when my journey date was 10 days after the booking date, and cancellation of the ticket was done instantly just after booking the ticket.


This is very disappointing. I woud suggest that you people should never book your flights with Jet Airways.


Worst airline ever!!!
Jun 03, 2018 05:45 AM 1801 Views (via Mobile)

This airline is without a doubt, the WORST airline I have ever travelled with. Absolutely awful customer service. Both my wife and I got sick from the food. We had a quick connection getting on our flight home and we asked the staff if our luggage had made it on the flight - which they confirmed it did - only to find out our luggage did not make the flight with us. We waited in our arrival city for almost an hour before they actually figured out our luggage was lost. They offered us absolutely nothing in terms of compensation for the lost luggage and toiletries we would have to replace. We had to email to ask for compensation - which put us in an endless loop of emails that we can only assume are being responded to by some sort of robot. It is now 3 months after returning, we still don’t have any compensation from them, and they are even pretending like they don’t even have record of previous correspondence. If you value your sanity, don’t ever travel this airline. Save a little extra money and travel with an airline that actually values its customers. If anything goes wrong, you will never be taken care of.


Jet airways
May 15, 2018 05:42 PM 1598 Views (via Android App)

Jet airways is good but there is some seating space and punchuality problem


There is good chek-in-counter service


Excellent work of staff and good atmosphere around the airport.


There is also great atmosphere in the jet


Great service of staff and they always help us for any work.


One time plzzz travel on jet airways


Jet
May 15, 2018 10:32 AM 2642 Views (via Mobile)

I had the misfortune of booking a flight for my mother on her Jet Privilege JP No: 200332016, today 12th May 2018. My mother has Balance JPMiles: 9447 after traveling to Europe and a few other destinations(domestic). Jet Airways is obviously not honoring these miles and allowing customers to redeem them.


After I signed in from her Jet Privilege account, to book tickets to Mumbai, for the 29th of May, for the 11; 30 am flight from Delhi to Mumbai(one only needs 8500 Jet Miles, and my mother has a lot more than this threshold), the Website was not processing the transaction, because Jet Airways does not let customer redeem their miles. Despite repeated efforts, it was not allowing me to book the flight. It stopped letting the keyboard typing function operate.


I initially was wondering how my keyboard stopped functioning suddenly, but then realized, that the booking Page has a software that disables the keyboard when Frequent Fliers have to use their miles to make bookings. I tried Debit Card as well as Net Banking to try and figure out whether the issue was my end. In the process, I discovered the bluff of Jet Airways scam.


After spending over an hour or longer on booking, they were unable to process the payment through my Bank Debit Card, despite repeated attempts. I even called customer care and finally attempted to make the Booking through the Customer Care Executive, but when she came to know that we had miles to redeem, she Pretended Not to be Able to Hear Us. The acting was so poor and shameful, that we were embarrassed. After talking to people and reading reviews, it appears that Jet Airways' Jet Privilege is a big scam, and many innocent travelers seem to have been duped. I am left wondering whether we should stop using Jet Airways and rather move to Vistara or other reliable and transparent Airlines.


The Jet Privileges Miles are a SCAM and Jet Airways does NOT want customers to redeem their miles, regardless of how many miles or how many times you use Jet Airways


Jet Airways Jet Privilege Miles SCAM
May 12, 2018 11:21 AM 6795 Views

I had the misfortune of booking a flight for my mother on her Jet Privilege JP No: 200332016, today 12th May 2018. My mother has Balance JPMiles: 9447 after traveling to Europe and a few other destinations(domestic). Jet Airways is obviously not honoring these miles and allowing customers to redeem them.


After I signed in from her Jet Privilege account, to book tickets to Mumbai, for the 29th of May, for the 11; 30 am flight from Delhi to Mumbai(one only needs 8500 Jet Miles, and my mother has a lot more than this threshold), the Website was not processing the transaction, because Jet Airways does not let customer redeem their miles. Despite repeated efforts, it was not allowing me to book the flight. It stopped letting the keyboard typing function operate.


I initially was wondering how my keyboard stopped functioning suddenly, but then realized, that the booking Page has a software that disables the keyboard when Frequent Fliers have to use their miles to make bookings. I tried Debit Card as well as Net Banking to try and figure out whether the issue was my end. In the process, I discovered the bluff of Jet Airways scam.


After spending over an hour or longer on booking, they were unable to process the payment through my Bank Debit Card, despite repeated attempts. I even called customer care and finally attempted to make the Booking through the Customer Care Executive, but when she came to know that we had miles to redeem, she Pretended Not to be Able to Hear Us.  The acting was so poor and shameful, that we were embarrassed. After talking to people and reading reviews, it appears that Jet Airways' Jet Privilege is a big scam, and many innocent travelers seem to have been duped. I am left wondering whether we should stop using Jet Airways and rather move to Vistara or other reliable and transparent Airlines.


The Jet Privileges Miles are a SCAM and Jet Airways does NOT want customers to redeem their miles, regardless of how many miles or how many times you use Jet Airways.


Jet No one in Domestic space
May 05, 2018 11:47 AM 1525 Views (via Android App)

Hi Iam back with my experience I do make a lot travel by flight to Kerala almost every week I travel to my home from Bangalore. Last time for the firat time it was Jet and I loved it to the core.


Eventhogh I was a little late to the air post the frond office staff help me to get my boarding pass and boarding happend on time. When got into the flight surprising to my eyes ut was a really a specious flight comepare to other domestic flight.


Service in the flight was amazing for the first I git a free food in the domestic flights and it was really tasty


Great on panctuality and services.


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Recent Questions and Answers on Jet Airways

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A VEGETARIAN on #Jetairways flight?? READ THIS: SINGAPORE to DELHI flight 9W17 From Singapore To Delhi Travel Date 27-Apr-2016 Inflight VEG food: Was given "Taiwanese Pot SALAD" containing white sauce; smelling and tasting like FISH !!! MANAGER gave a Comment Form to fill and assured response. No reply since one month.. Earlier I SMELT something FISHY in JET-food, but now I smell a RAT HERE!!! WHAT SAY ???

Jun 01, 2016

By: goelamits

Answers: 0

500

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Apr 15, 2003

By: robin

Answers: 0

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