I have been to this hotel by 3rd week of march 2009. This is one of the worst stay's I had ever been in..I booked this hotel for my HM.. but it was a horrible start of my HM trip.
I booked a HM cottage which is the costliest in this hotel, and once I entered the cottage I didn't even feel like being there for long.. it was like a den..it was dark and ambiance was so poor
Immediately I went to the reception and asked them to change me to some other room which is somewhat bright at least.. then they had only royal suite and that was no difference either. You can hear devotional songs of all class starting from 9 in the morning till 10 in the night.. which is very irritating.
I had to vacate the next day morning itself and the reception staff are not an exception either, it takes at least an hour for them to react to your query. I called up the reception and told them that I am vacating and asked them to keep the bills ready.. and as I said they were very fast in reacting..
I went after 20 minutes to the reception.. and asked for the bills and they were starting to do this, after me going and asking and were also asking whether to prepare the bill. Whatever complaints you give, these people are so ignorant that they will ask you when you told these things.
In my 4 hours stay in the room there were wrong calls from the reception for at least 5 times in-spite of me telling them that they are calling the wrong room number. The toilets and bathrooms are so poorly maintained and the water is not even hot and water smells rust in it.
I complained about this too, but there was no response from them. I got fed up with their service. I had to vacate immediately and go to a good place and because of this my HM was memorable.. and if I had stayed here it would have been more memorable and don't know how our life would have turned out to be(may be a horrible start of my family life). A sincere advice to everyone of you who are seeing this post..Please please please dont go for this hotel and suggest the same for your friends and relatives too.
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