Hi to all,
I shifted from ghaziabad to pune recently. I opt this P&M as found some good feedback for low volume domestic transfer, but I forgot I have some sensitive article.
DURING SURVEY- person(after survey) told me that in exclusive quotation- same container will get seal and open at destination in front of customer.
AFTER SURVEY- they will change their statement, in my case they says truck cannot come to your house due to narrow road and this truck cannot go direct as this is CNG.
DURING DELIVERY- inverter's battery worth more than 10K is damage inside container, all acid of battery spoiled carton's bottom side, furniture's foots dipped in acid.
no person talk about this damage while delivery, they asked pictures on mail. their staff put all article inside house on floor(whose base side was having acid on them). as I forget to mention battery in insurance form, they denied the claiming process- I accepted thats my mistake. but all floor inside house and outside house(society common area) now having battery acid stain and spots which is not going with normal cleaning liquids which we use in home. on complaining about about this manager from company suggesting use urbanclap survey they will do needful.
they are not worry about their reputation and mistakes- asking me to arrange this and that.
this is very frustrating after paying such a huge amount of money they are behaving like this. I will not recommend this company in future to anyone. I also discussed with HR of my company to block this company worldwide.
- Thank You! We appreciate your effort.