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2.44 

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Indraprastha Gas Ltd Reviews

Worst service
Mar 08, 2024 11:32 PM 173 Views (via Mobile)

I applied for connection in December


Now its march no one is bothered to get it connected.


Issued lot of tickets in customer care but no response


Completely depressing every 5 days the status of ticket is resolved


Services very bad
Jul 20, 2023 10:40 AM 245 Views (via Mobile)

I booked for new connection in April and shared all security amt and documents by mid april but till now no update and revert on connection.


Services are pathetic.


Late in installation
Aug 22, 2020 12:29 PM 820 Views (via Mobile)

I am chasing igl from last 6months for connection. But these govt department don't intend to work... I have applied first on 3rd March then again on 27 may they ask for all documents and till date no installation is done.God Sake please respect the job and do some work you people. Seems you guys have no shame that company is paying you but you are not willing to work without extra amount...


YOUR RATING ON

Indraprastha Gas Ltd
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Worse service from IGL
Aug 21, 2019 01:15 PM 1295 Views

Everyone says stop using LPG cylinders for home, start using png pipeline.I also thought it's a good idea. So I requested for png.


they came after 30 days for installation after many request and connect meter and pipeline but not started my connection, now from last 45 days I am requesting IGL(Gaur City 2) to start my connection, but all the time they promising 2 days but never came.


Any one please let me know how to file a complain in cosumer court for this.


Now I am frustrated with these people but can't do anything.


aassmaMouthShut Verified Member
delhi India
Worst services
Feb 21, 2019 10:38 AM 1461 Views (via Mobile)

Everyone says stop using LPG cylinders for home, start using png pipeline..I also thought it's a good idea. So I requested for png pipeline as gas cylinders are also costly as per my thinking.


These people says it's our timeline to install the pipeline within 90 days.


I deposited the money of rs 6000/- on 1.11.2018 and today is 21.2.2019 and nothing has been done from their side.


When I call their customer care, they said nothing in our hands, you may contact our head office in r k Puram.


Whenever I call at r k Puram, the phone rings and no one pick the call.


Now I am frustrated with these people but can't do anything.


Great
Feb 06, 2016 03:41 PM 4367 Views (via Android App)

I am a consumer of indraprastha gas limited since a decade. It specializes in provision of gas. It is oe of the popular brand Gas company providing gas to commercial as well as domestic usage.


It is fuel efficient and environment friendly. As far as the cost is concerned it is affordable and provides quality in consumption. Indraprasta Gas limited is a brand to be relied upon. It is a choice amonh publc.


jchhaviMouthShut Verified Member
New Delhi India
IGL cooking gas, its all about convenience!
Feb 06, 2016 11:58 AM 5235 Views

I feel very fortunate that I have IGL, Pipeline Natural Gas(PNG), installed at our home.


This means only convenience. Gone are the days when we had to bear in mind the date when LPG cylinder was put in use & after how many number of days, we are to book the next one. Then there would be long wait for delivery boy to come & deliver. Before that, even booking a cylinder used to be a full day job. The booking agency's phone no. would always be engaged. It was only later when cylinder could be booked online or over centralized phone no., then there was some relief.


Anyway, this PNG gas from IGL has made our lives very convenient. Its supply is 24 hours, just like electricity. Oh! how can I forget, even electricity is not 24 hours, with power cuts every now and then. But PNG is actually 24 hours.


Now the cons:


Meter for PNG has been installed inside the kitchen, unlike electricity & water meters, that are installed outside. Thus, the agency that has been given the contract to do meter reading, sends its boys who enter our house to have the reading. Every time a new boy comes for meter reading. So, one has to be cautious. What if some anti-social element enters our house, on the pretext of meter reading?


Also, their date of arrival is not fixed. So, there are full chances of our house being locked, when the chap visits to have the meter reading.


When we were abroad for 2 months, the meter reading was missed & estimated bill was provided. That was fine. I thought, with the next visit for meter reading, the bill will be adjusted accordingly. And we were very much there at the time of next meter reading. BUT, we again received an Estimated Bill. HOW and WHY it happened after actual meter reading, I failed to understand. I complained online and on phone. Complaint is still pending. But I paid all estimated bills, not wanting to interrupt the gas supply.


So, though it is great to have PNG gas, the meter reading job and IGL complaint follow up system is not worthy of praise.


ashokgiri1967MouthShut Verified Member
Delhi India
IGL- Reducing Air Pollution.
Feb 03, 2016 03:14 PM 3950 Views

Indraprastha Gas Limited(IGL) is joint venture of GAIL(India) Ltd. and Bharat Petroleum Corporation Ltd.(BPCL). Its objective is to provide(Piped Natural Gas( PNG)  and Compressed Natural Gas(CNG)  in the entire capital region. This is the sole supplier of CNG and PNG in National Capital Region. It supplies PNG for cooking purpose to domestic consumers through pipelines network directly to the homes, whereas PNG is supplied to the commercial vehicles through its filling stations spread all over NCR.


I have been using PNG in my government quarter in New Delhi area provided by IGL. CNG has greatly affected the cooking style of the people and made a change in a positive way. It is very efficient fuel for cooking. There is supply of PNG without any break, which has made us comfortable and  tension free on this front. Kitchens are now more spacious without LPG cylinders. It is also soft on our pocket as its cost is lower than the LPG supply. On the other hand, PNG supplied to commercial vehicle is less polluting due to low content of pollutant. This has reduced the air pollution to a great extent. Consequently, we have now more fresh air to breathe in.


As regard the services provided by IGL, it is almost made available online on its improvised portal. Payment of bill is so easy through quick pay link on its online portal. However, the billing system is still a little faulty. Customer cares numbers hardly reacts. Even after, IGL has been providing commendable service.


Highly efficient
May 23, 2015 07:04 PM 5396 Views

Indraprastha Gas Limited(IGL) is one of India’s leading natural gas distribution companies. It was incorporated in 1998 in New Delhi. The distribution of natural gas in National Capital Territory of Delhi included in transport, domestic and commercial sector as well.


The main purpose of the company is to provide reliable, safe natural gas to customer with affordable price. In 2003, The Company was public and listed on Bombay Stock Exchange and the National Stock Exchange.


it has highly efficient feul.


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