India Florist Network

Had a very bad experience with India Florist Networkwhile ordering items online. I ordered a rakhi and sweets online, to be dispatched to US.

During the credit card payment process step their application errored and I was not sure if the payment has been realized.

I called up their call center to find out if the payment went through and the order has been confirmed. The agent was extremely rude and did not bother to help. She asked us to find out the details from the credit card issuing bank and slammed the phone down.

After logging a complaint with them we then followed up with the bank. The bank mentioned that the payment has been realized at the time of the transaction itself.

Even after two days, we did not receive the order confirmation and then we called up to cancel the order as we placed another order in the meantime to ensure that the rakhi reaches on time to US. They mentioned that the order confirmation has been sent on the next day itself. Even after two days we have not received the email (can'tnderstand how an email takes two days!).

Finally, they were not at all willing to listen and mentioned that the order has been dispatched and refused to cancel the order. They are penalizing customers for no fault. Beware of this portal ...you may run into issues if you transact with these guys.......

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This is the worst possible site ever which do not care about the need to delivering things on time be it a birthday cake which is supposed to be delivered at least on the same day forget on the same time.

To top it they boast of midnight delivery. My bhabhi had come from Australia and was to celebrate her son's birthday in Surat. We wanted to send something special to make the kids feel happy.

First of all there are very limited options available for sending cakes for kids and whatever is there is horribly priced. Its like 5 times the market value. But since the occasion was important to us we did not care about the money.

After paying online we got some order id etc and there's just one phone number which is impossible to reach.

It magically come busy during the day and exactly after the office hours it starts ringing and we get a message that pls call during office hours.

So on and then the cake got delivered 4 days after the birthday siting the reason that teh cake we selected was not available. I mean for what reason do they take all our details from us ? To call us in this situation or to sell the database to someone ?

When my bhabhi refused to accept the cake since the b'day was over ( and the surprise ruined), we get a call saying pls ask the party to accept the cake.

We did not and till date there's no refund. And needless to say they are not picking up the calls again.

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I assume you are reading this text to find out whether to use the services of https://indiafloristnetwork.com/ or not. Well, the terse suggestion is, dont!

With a wonderful layout and somehow high google ranking, this website claims to  deliver gifts at all parts of the country India, but the truth is, they are there to make you put your money in a black box and forget about it. You would not get your gift delivered to anyone and would spend months trying to connect to their so called customtakeouter service line. Talking about customtakeouter service line, there is only one mobile number which they have mentioned on the website for follow ups. You would have to be very lucky to be able to get connected on this call, but you can never be lucky enough to speak to a genuine person at the end of the wire.

When my gifts did not got delivered Worth Rs.1200/-), I tried calling this number and every time I got connected, the call was given to a manager for claims and he asked me to send my account details to him for the refund transfer to take place It has been 5 months, and there is no sign of it. I do get promotional emails from ifn@IndiaFloristNetwork.com.

After checking the internet I realized that this website has been cheating customtakeouters and earning bad name to our country as I am sure many foreign nationals would also be using this site by mistake.

If you dont trust me then please do read other reviews for this website across the internet.

There is a case registered against this website at https://core.nic.in as well.

This website should have been blocked by now and above all, the people behind it must be punished for the fraud!

Beware!

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I ordered some nice Haldiram sweets using this website to be delivered on 19th Apr 2008. Money was immediately charged to my credit card. But the order was not delivered. Instead on 21st Apr 2008 some cheap mawa-barfi were delivered.

You can't even email them directly as you have to log in to their website and then write message. They do not respond to you after saying that they "will look into the matter". Other times their website mailing system does not work. I called them up (from US to India) and they asked me to send email. These people are fraud. Do not ever think ordering anything from them.

I am going to dispute the charges on my credit card. Is there a legal system where this website can be reported? Please do let me know Does anyone have any luck in getting money back from these people? Please advise.

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I booked a order on 14th of feb, but it is still not delivered uptil 20th of feb and the amount has been debited from my account.The customer service is horrible and is never reachable if u contact them by mail then also nobody responds to it.The only response I got after a day was that we will look into it but till now nothing has been done.

I have called them up a 100 times bt max time the phone is out of reach and sometimes when it is reachable no boday picks the phone.Can you imagine a network which says it even delivers in small towns also has a customer service with and with a single mobile no.

There should atleast be a landline no. I would advise you to plz donot use this website.And file complaints where ever u can do. I will not remain quite and will utilize my resources to trace them.

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I was looking for a florist network that can send flowers to my home town... and been trapped to this fraud site....  by looking at their '100 % delivery assurance' and a lot of small and medium town delivery spots throughout india.  I booked the order on 12th of february for 14th... till date no delivery - no email reply and was unable to get them on fone.

I see the money got deducted from my credit card... and I'm scared that my card details are with them.... They are using HDFC gateway for credit card transactions........

I learnt two things with this experience...

1. Donot trust any website without reading reviews about them...

   
   




2. Better go with established service providers...

   
   

I wish If somebody can track down these cheaters... and teach them a lesson..

This is a HITECH fraud....

So guys please please don't go with them.....

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I have ordered for some flowers delivery on 13th of Feb by seeing their ad "guaranteed delivery on 14th"... today is 18th and the flowers have not been delivered to the destination... when you try calling the Customer Care number given in the web site, you will never be able to get through.

From my experience, I can only say, these Guys are cheating. Because of these sort of guys, ppl do not trust  E-Shopping in India. I did a mistake of not reading their reviews in mouthshut, GuysIf you see their web site, they are saying: 100% assured delivery, same day delivery and all....guys please do not waste your money and energy with these guys. I have paid the money using the credit card and it is debited. There is no way to contact these guys, this means you can not get any update on your order. Once you pay you are stuck. So guys ,  BEWARE!!!!!!

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I wanted to send some gifts to my friends in Cochin and thought that I would try something cheaper first. It has been two days since and the order has not reached the intended recipient. The response from indiafloristnetwork was that the order has been delivered. The phone number they have provided on their website+91-9840315026 is never reachable. I wonder whether this site is genuine.

Though I can block the credit card transactions made with these guys, is there a way to bring this to the notice of some authorities that can bring such deficient promoters to the books. There are lots of people from outside India who would fall prey to such websites. I will update this thread if there is any response from these guys. I suggest that we stick to well known businesses instead of wasting time and money on cheats.

Pros: None. Avoid these guys.

Cons: Service sucks(If at all there is one), almost non-existent.

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I booked a MEAL FOR TWO at TAJ from https://indiafloristnetwork.com/. I booked it on 5th november for my mother and father on her birthday on 7th and they told on the website that it will take two working days, but today its 14th and still my mom has not received it. Not just that when I call the call center guys most of the times there number i.e. 98309 15026 is no reply and when they pic up they just say that they have send to the courier guys and it will reach soon.

they normally tell you to call after 1 hr and when you call again they wont pic ur call up. these guys really sucks. I have wasted my 2000/- buys guys now you please be ware. DONT EVER BOOK ANYTHING ON THIS WEBSITE. there are lots of other web sites please go there and book your gifts but not here. thanks, vivek.

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Got three beautiful designer rakhis and some namkin gift hamper everything was intact….writing from Birmingham

My 1st ever experience on this India florist network was mind blowing, the way they give service. The tasting day was smooth and fun with tons of choices. First time customer here but definitely will be back!

Thank you subhankar sir . He helped me a lot to get the delivery queries cleared. IndiaFloristNetwork has one of the best customer cares and the most important thing is that they provide us with variety of cakes and every day new flavours get added. It's such an amazing website to buy cake

First time we used your service and we were excited and happy when there was a timely delivery with proper ordered items.