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IFB Washing Machine Senorita VX Image

MouthShut Score

39%
1.72 

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Rs. 26,990 (Launch price)

IFB

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IFB Washing Machine Senorita VX Reviews

Product is good but shop of IFB is very bad
Oct 15, 2022 11:16 PM 10291 Views (via Mobile)

I brought one washing machine from the IFB store.when I went for booking , she is very sweet but when machin came at my home and transportation person shift the machin in first floor but door is small so they are not able to shift machine at my home then after I called IFB store and I expired everything but she is not giving the proper answer and she said it’s your problem.


Pathetic Service
Oct 04, 2022 03:06 PM 10635 Views (via Mobile)

No one is available to repair the Dishwasher. It's been more than 2 years. Each time customer care assure the repair but all in vain.


Compliant :service man
Oct 01, 2022 05:55 PM 10623 Views (via Mobile)

Mr paratap


Mob no: +91 85002 1xxxx


Who has damge our waahing machine plz sir take action on that


YOUR RATING ON

IFB Washing Machine Senorita VX
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Be Wary
Sep 29, 2022 03:14 AM 10548 Views (via Mobile)

IFB washing machine as a product is good. But the problem is after sales service. I have been using this product for more than 5 yrs now. On 25th we heard a sound coming out from the machine which was. more than usual. So immediately lodged a compliant with customer care. After Dilly dallying for almost 3 days, a technician (Mr. Muxxxxx) came to my place (in Hyderabad). And without even checking it properly gave an estimate for around Rs. 8500/—. He gave many reasons like drum is broken, it has cracks, shock absorber has to be replaced, brackets have to be replaced etc & said he has to take the drum to their service centre for repair and was prompt in collecting service charges of 350/- which made me think.


I asked a local technician to just check it once without telling him about all this. He checked it once and said it has a minor problem. He said the condenser (available for Rs.200 on order) has become weak because of which sometimes we are getting sound, otherwise it is ok. After that we used the machine twice without any problem at all.


Can you see the difference, in the name of service company guy was trying to take us for a ride, in these trying times. While the other guy who is genuine provided same service at virtually no cost at all. So request everyone to be wary of these blood suckers.


Negligence of IFB, not supporting withe customer
Sep 27, 2022 07:46 AM 10558 Views (via Mobile)

Almost fifty days are passing, please wake up and contact me and solve the complaint.


IFB is very burst company regarding consumer related problems, your service provider and also regional manager also still sleeping mode, never never suggest to procure the IFB product


Macine parts not getting, everything nice, spair
Sep 23, 2022 02:36 PM 10538 Views (via Mobile)

Same parts not getting, only one reason parts not getting, again we should invest for new burden for everyone so that's the reason


Worst service from company...
Sep 18, 2022 10:39 PM 10676 Views (via Mobile)

After complained frequently, doesn't come any technician.. Smoke was coming out from machine and it was smelled like burning in machine, i complained on urgent base bt no one came from last 2 days.. Very poor service..


Ifb washing machine product and review
Sep 15, 2022 11:13 AM 10665 Views (via Mobile)

IFB washing machine has lost its charm and is not a standard machine anymore it doesn't last even for 2 to 3 years . starts gettingproblems , repairs and the worst is it service they are not at all serious with AMCit's AMC is a I wash people don't turn up I had two years of bad experience so don't ever buy IFB washing machine


Air Conditioner
Sep 09, 2022 11:13 AM 10811 Views (via Mobile)

I bought air conditioner of ifb in march 2022, i complaint twice for one issue but no one is going to resolve my issue, worst service by IFB, i would suggest no one should buy IFB products.


IFB cheating with AMC
Sep 05, 2022 09:17 PM 10787 Views (via Mobile)

I bought one Amc(61465191) for two years by payingrs.4600. I called for free service by Jun end, till date no service person came for service (september5). When i called their service center they asked number, address, so on , only tosay their server is too slow and can't confirm the validity or service status. Pathetic service from the team. Have to follow legal remedies now


IFB washing machine
Sep 05, 2022 04:54 PM 11471 Views (via Mobile)

A week back purchased 6 kg washing machine, after using for 2 days the problem started, complained, no response, VY POOR AFTER SALES SERVICE, most irresponsible service team, keep hoping the problem one to another, fed up of calling numbers, service personnel has no knowledge of complaints, wont advice anybody to go for this product, no body bothered about the reputation of the company, most worst experience


Pathetic after sales service
Sep 01, 2022 11:01 AM 11024 Views

Don't ever buy IFB washing machine. It has worst after sales service. I have registered complaint 3 days back and no response yet. The technician is even more frustrating. He calls but never appears.


There is no way we can escalate the issue. On calling customer care, they hung up the phone without giving the ticket number. The whole system is just not organized


Also, their product is not good. Every now and then there is a problem and you keep chasing the customer support. If the product is bug free, and the customer support is lenient, its still ok coz we don't have to reach out them so frequently. However, IFB is combination of both bad product and bad service, which is the worst


Chandigarh India
Never buy any product of ifb
Aug 27, 2022 04:11 PM 10978 Views (via Mobile)

2020


Well ,


Here is my review i bought this washing machine on 24 th of July. 2022. And from 24 th July to 16th of aug. It's now the 4 time i faced this issue.


Clothes are stuck till now


Machine get's automatically locked??


Which is called central locking. I contacted with the person who istalled from ifb 3 times he guided me through. And it got opened. But at the 4 th time it didn't worked out. And he said it's a defective product. Please call ifb and replace this machine.


And i called ifb on 16 th of Aug at around 1 Pm. And talked to someone named Rohit who raised my ticket no 1009462027.


Well he disconnected the call . Well I told him the concern and he said i raised the ticked and hanged up. Then after that I tried to reach ifb 40 times and it was not getting connected. It was really frustrating. At the end I got connected to someone else that guy told me technician will visit at home and they can do only. So he arranged tech within 24 hrs from now . Well now let's see technical team visit within 24 hr or not.


Wech technician visited and he said we we need to change the door . I told them i don't want the door to be changed I want my money back or I want replacement with a new machine they said we cannot do anything talk to ifb. And Ifb said sir if you would had bought from us then we would have replaced or return ed . And Amazon is saying talk to ifb.


I don't know what the hell is going on.! It is really disappointment


Now I am really pissed it's not even a month i purched the product. And it's giving trouble again again. And the company is denying to take it back . I will take this to court. The seller also who sold me defective product and the brand also which is denying to take it back.


Thanks


Regards


Charlie


Washing machine
Aug 23, 2022 07:22 PM 11052 Views (via Mobile)

After Amc also i am paying for all things n ur east of kailaish staff Mr sanjay is fraud, i have waited 40 days for My washing machine repair


Worst after service ever!!!
Aug 23, 2022 02:03 PM 10884 Views (via Mobile)

Worst after service Worst after service ever!!! And washing machine is always having some trouble. Suspension issues. It started dancing after two years with in warranty period . When I registered a complaint, they are asking us to take the machine to their factory. With in warranty we need to pay for transportation and even for other repairs.


IFB
Aug 04, 2022 04:04 PM 11576 Views (via Mobile)

The worst company in India. This company will go down in a few years time. The after sales service is so pathetic. They have given it to thugs and looters who'll come to your house and just tell you a whole set of lies and cheat you off your money. If the problem is with the inlet they'll change the motherboard. If the problem is with a gasket they'll change the drum. Curse you IFB. In 20 years no one will want any of your products. There is no minus star.


Worst service
Aug 03, 2022 12:59 PM 11395 Views (via Mobile)

Service men are not comming for service, they only register complaints.


In such condition waste to purchase such Companies products. I request not to purchase such Companies products.


Companies products,


Microwave oven
Aug 02, 2022 05:37 PM 11372 Views (via Mobile)

This company did not give customers satisfaction this is not good company to buy all products no proper response pls don't buy any products customer service is utter waste not responding to customers compliant such a cheap company


IFB NOT STANDING ON THE WARRANTY COMMITMENT&
Jul 21, 2022 12:22 PM 11953 Views


  1. The washing M/c(Elite plus 7.5Kg 1200 rpm) is under 4 years SUPER WARRANTY and in the warranty document, all the parts are covered for warranty. Under the limitation of warranty, there is no(NO) mention of rubber and plastic parts. Only mentioned the warranty limitation in painting, plating, and rusting.




  2. On raising the complaint("door not able to open and close") rep visited on 26/3/22 and expressed need of replacement of door on cost. Copy of the warranty document have been sent by mail to customer care for replacement of door free of cost as per warranty.




  3. After that Service rep has replaced plastic parts(outer cover assy) and charged Rs1651/=.Service rep was not agreeing and respecting the warranty document. Spoke to Branch manager and Branch manager and service rep only declare " rubber and plasic items are not covered under warranty" and they do not want to read the warranty document given by IFB. They said it is a regular pracice and regular practice is their procedure.




  4. The actual cause of the defect was " three peripheral matching internal threaded studs had come out". In this connection, it is intimated that the possible Root cause of this defect is only the "inadequacy of reliable damping elements". Such plastic molded and rotating assy are bound to fail in any vibratory equipment.Based on this inherent design inadequacy and expected running hours only IFB must have arrived with a 4-year warranty(maximum) and committed.






5.Many mails and reminders had been sent to customer care and they send vague replies without studying the case-Acting like an unorganised sector.


Very poor services for DishWasher
Jul 17, 2022 06:38 PM 11689 Views (via Mobile)

We had the dishwasher Neptune F1 bought only some time ago. Unfortunately started giving trouble shortly and continues to give trouble. They have no mindset to service and they dodge the servicing by giving some obscure reasons.


Avoid buying this product unless you can service it yourself.


YOUR RATING ON

IFB Washing Machine Senorita VX
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