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IFB Washing Machine Senorita VX Image

MouthShut Score

42%
1.65 

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Rs. 26,990 (Launch price)

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IFB Washing Machine Senorita VX Reviews

After spending 32K, need another 6K within 4.5 yrs
Feb 14, 2019 05:42 PM 15394 Views (via Mobile)

After about three hours of negotiations with a technical manager Mr.Raghupathy, who reiterated that the technician didn't offer to change the PCB for free, but only tried to change it for a lesser cost of Rs.5000 instead of Rs.6000, I have decided to junk my 4 years 6 months old washing machine "IFB Senorita Aqua SX", and buy a good old durable Samsung washing machine.


Its a wake up call for me, after losing Rs.32000 on a IFB product that doesn't even last for a full 5 years.


The whole story is in https://consumercomplaints.in


IFB washing machine front loader
Feb 09, 2019 07:53 PM 14197 Views

Please don't buy this products


service is the most pathetic service they have


the area service manager are also big liar


customer care big liar


AMC of Senorita Aqua SX.
Feb 08, 2019 07:46 PM 15257 Views (via Mobile)

In continuation of my message dated 6th February 2019 regarding AMC of washing machine. I would request Sr. Official of IFB to look in to the matter seriously with a request to add a clause with the existing terms and conditions of AMC that technician must visit once in every quarter without customer request which will not only help IFB to continue to maintain good reputation in the market but certainly customers will renew the AMC without any hesitation. This may be treated as most urgent.


Thanks and regards.


S. B. Bhoumik


9810766


YOUR RATING ON

IFB Washing Machine Senorita VX
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divyarajumvMouthShut Verified Member
Ifb senorita aqua sx
Feb 08, 2019 11:47 AM 15478 Views (via Mobile)

I purchased it before 4 years. From onwards it's going well but now it's getting vibration and sound while rotating. The service was poor because we have to call them to come and do service even it is free service, that's only the problem with ifb.


AMC of washing machine (Senorita Aqua SX)
Feb 06, 2019 07:54 PM 13566 Views (via Mobile)

AMC will be expiring on 14thFeb'19.Services provided only once when I requested service center. Their services are very poor


Service center technician should visit at least every quarter without calling them and check the machine if required clean the machine etc.


IFB bad customer service
Feb 06, 2019 09:20 AM 13702 Views (via Mobile)

Recently I booked IFB washing machine.which was delivered to my home and their technician came for installation and said it's defect Product and he raised request for replacement.from that day onwards every day I am calling to their service center.No proper reply from neither service center nor from their esclation managers.MY SUGGESTION is PLEASE DONT GO FOR IFB.


Top loading washing machine
Jan 25, 2019 11:22 AM 41446 Views (via Mobile)

I bought this washing machine on Aug 2018 as I had offer during Onam season. I purchased this from Mayoori furniture, Manacaud. At a time I can able to wash more than 7 Kurtis.washes well. But we can use only liquid detergent which we can get from IFB itself. No solid detergents can be used. Customer service is good. For every wash it takes 1hour to complete there are so many options also. Aqua save is also there in case of water scarcity.Long duration is the only problem. Spinning is there hence enormous water from the clothes will be dried off from the machine itself. Userfriendly, once we put the required dresses and switch on the programs, no need to check again and again whether it's over or not. There Comes a beep sound when it gets finished. I am happy with this.


Veppampattu, India India
Bad serivice for the ifb
Jan 18, 2019 01:28 AM 41526 Views (via Mobile)

Very very bad service


Thirdclass Ifb service


TodayI am sharing my personal experience about this productifb 5.5kg washing machine . but I totally disappointed with its performance. it is less durable product. but somewhat user friendly. but when we talk about its style and design the it is worst. it is not handy like other companies washing machine. the main disadvantage of this product is its customer service and service centres which are rear and gives too late response to their customers. People pls don’t bye ifb one months ago. It’s in i


IFB - VERY BAD PRODUCTS
Jan 17, 2019 09:38 PM 13065 Views (via Mobile)

I bought this from Flipkart and machine stopped working after 3 months. I have 4 years warranty on machine but customer care service is too bad, you have to beg them to repair your machine, they never stood on their commitment, they don't have proper organization, and overall waste brand .Don't even try to buy any IFB products. Better go with LG.


Manchikeri, Karnataka, India India
IFB WASHINGMACHINE
Jan 10, 2019 11:34 AM 13930 Views (via Mobile)

Very very bad equality service


Thirdclass ifb


People pls don't bye ifb


My washing machine is 1year 8months rightknow its not working and


Allredy lodge A complaint4times but technition not come and not called


So my pursnl suggestion is dont buy ifb


Go for better one


IFB FRONT LOADING WASHING MACHINE
Jan 04, 2019 08:15 PM 13520 Views (via Mobile)

I Purchased UFB washing machine EXECUTIVE VX 8KG 1000 RPM in May 2014, innitialy it was working fine, all of a sudden after three years there is problem in the machine. We ask for servicing, the machanic come to our house several time to repair the machine, inspite of several attempt it was in vain, they can not repair the machine by making a lot of excuses. At last i told them not to cime any more for repairing.


Such is our experiance, I would like to reguest all those people who try to buy washing machine not to choose IFB if they don't like to expiriance the same trouble like us.


Worst service and customer service executive
Jan 01, 2019 12:30 PM 13909 Views (via Mobile)

I m using elena dx machine and the performance of machine was good. So I suggested this machine to our friends and relatives. But the scene changes when machine got a complaint. I booked the service many times and no one is coming for service. Today also i called and the executive saying that we have to follow up them for service. And in her tone i felt like we are like this, do what ever you want..


so I suggest all of you to never buy IFB products because once you purchased you will be trapped.


IFB service is Worst
Dec 22, 2018 08:21 AM 13001 Views (via Mobile)

IFB washing machine service is Worst. I have called so many times in customer service yet no one came for repair instead they are closing my complain with false entry like courier guys "Premises Close". I have called again they re registered my complain still no show service centre is just 400 Meter away from my home.


Complaint
Dec 21, 2018 10:14 AM 12850 Views (via Mobile)

Worst experience of services of ifb washing machine.. It's customer care or repairing services are poor.. Machine is also not so good.. As all parts are not working properly even for the first year of purchase.. Many attempts are done for calling repairing service but all in vain.. No one has come to repair it.. So think once while buying it..


Bangalore India
Ok Washing machine
Dec 18, 2018 05:30 PM 13701 Views

I would just give this model a OK as it does not have any great features. Did not see any difference between this and our earlier IFB Elena. One of the basic feature missing is that the washing machine does not have a buzzer when the timer runs out and also remains in ON condition until someone turns it off. Support engineers are visible only when it is time to renew support contract while conveniently forgetting the visits necessary for the previous year.


Hopeless Service
Dec 06, 2018 01:47 PM 13758 Views

I raised a complaint for service for my washing machine. The service person who called was very rude. He wasn't willing to accommodate timing for working customer. He said he can come only at 4:30pm so am not sure if IFB expects their customers to quit their jobs and sit at home . Even after multiple requests for a suitable timing on Saturday morning, he wasn't responsive saying he has office.


Overall hopeless service from such a renowned brand. I wish there was a negative rating for their service


IFB Senorita Aqua
Dec 06, 2018 05:41 AM 13859 Views

Hi friend today I am introducing a product of IFB Senorita Aqua SX1000RPM Washing machine.


I like the that feature giving to us a IFB Company.


to be honest I like the product because to help of the product to me washout my clothes easily and consume my time.


As I saw in this product of Washing machine IFB Senorita Aqua


is well and good.


so friend those live alone in home. they can buy this product and consume your time and utilise for other works


Thanks


IFB Service in Bangalore is worst
Dec 04, 2018 11:45 AM 13598 Views

Raised a request for IFB wahsing machine is not working on 24 Nov 2018. Till Now we didn't get any Technician for resolving the issue in bangalore. last friday called to customr care, they said that they will arrange a Technicain within 24 hours and I didn't any call from Technician.Today I called to IFB customer care, they saying that they will the fix the issue in next 24 hours. Already it's completed 9 working days. IFB giving such a worst service here. Just Think that if staying in small towns, don't know they will fix in a montht also.


whenever we try to call IFB customer care they are providing some contact persons mobile numbers(Vinutha/Pradeep/Aradhana) and They are not picking the calls.


New Panvel India
Bad product and very bad service from IFB
Nov 26, 2018 02:54 PM 13395 Views (via Mobile)

I have purchased this product on August 2018.after 3 months I am facing issue with this product. Capacitor is not working. I have registered a complaint with IFB customer care but after doing so many phone calls they stated that engineer will be available in 48 hrs. Engineer will arrived after 48 hrs. Engineer just checked and again confirmed that the issue with capacitor and it will take another 48 hrs. I have already informed same thing at first time that issue with capacitor as per IFB manual. This is very very bad service experience I got from IFB. Also no one is taking ownership of the issue. Every time we need to follow up with them and need to beg for service. I recommend that do not buy any IFB washing machine. This is no use of money. I don't want to give even 1 star for this worst service and product. This is very worst product and service


Worst purchase
Nov 13, 2018 03:11 PM 42762 Views

I have bought the Washing machine in Nov 2016. Till then I never got good service. First time when I have called for free service, technician not came for more than six months. Second time when I have asked for technician for attending problem, he has turned up after 72 hrs. Third time i.e. 11 Nov 2018, I have called technician for attending the problem. till the time he has not come to attend the problem. Every time when we call service center, they are claiming shortage of technician & can not attend in 24 hrs. then why we are assured of service within 24 hrs from complaint launch. I am extremely annoyed & frustrated with iFB service & wish to return the washing machine. it is ridiculously bizzare to the company like IFB to strangulate the customer. There should be some mechanism to where customer can reply to such bizarre services.


YOUR RATING ON

IFB Washing Machine Senorita VX
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