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IFB Senator VX Image

MouthShut Score

39%
1.73 

Ease of use:

Durability:

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Rs. 34,590 (Launch price)

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IFB Senator VX Reviews

IFB washing machine unfiltered review
Aug 12, 2024 11:07 PM 3063 Views (via Mobile)

Worst machines are being provided by IFB. Customer service is way poor than you ever think. Machines can stop working anytime even after several repairs, their warranty/guarantee everything is vague. It’s a scam, the company does nothing but fraud with people by selling such.


M not satisfied IFB product
Jul 18, 2024 12:03 PM 3306 Views (via Mobile)

IFB machine 3 mahine phle hi li hai. Koi bhi function thik se kaam nahi kar raha. Complaint ke baad bhi koi urgent action nahi liya. My experience is very bad ??. Brand name sun kar 1st time Inka product washing machine Li hai. In future mai kisi ko bhi recommend nahi karungi. Service bhi achchi nahi hai


Very bad service
Jul 13, 2024 10:46 PM 3229 Views (via Mobile)

Hello guy


IFB is a very fraud company. I suggest you to never purchased any product of this company. Their product service quality is very poor. I found some problem in my washing machine and I file a complaint in their customer care. After they change all three PCB in my washing machine but problem is still same in machine. Then they said ki Machine aise hi work karti hai.. to maine kaha ki aapne phir PCB kyun change ki ki to kehte hai ki woh technician ko laga tha ki problem hai.. to usne change kar di.. per PCB badlne se koi fark nhi padega.. maine consumer forum pe complaint ki to wahan pe jhot mention kar diya company ne ki problem solve kar di...


YOUR RATING ON

IFB Senator VX
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Ifb washing machine front door
Jul 13, 2024 10:30 AM 3168 Views (via Mobile)

Service is not provided. Price of parts is different. Very bad service I have called many times but still service is not provided


Dont Buy Ifb SXS 9014.
Jul 04, 2024 01:17 PM 3092 Views (via Mobile)

IFB 9 kg 5 Star 2X Power


Steam, Hard Water Wash


Fully Automatic Front Load


with In-built Heater Silver.


The Front Door Glass Automatically Broken In Off Machine After2 Year. Company Not Given Replacement. Company Default Problem. The Glass Is Broken If The Issues In Drum.


IFB WASHING MACHINE
Jun 30, 2024 09:54 PM 3278 Views (via Mobile)

Good working long time washing powerful motorIFB customer harassment centre I should say. We exchanged the old machine to a new one n then started the plethora of calls for service almost every alternate days. I got the first service done and it was not updated in their system. Calls came for the old washing machine as well both on the regular phone and alternate phone numbers.I have been explaining to them that the service was done . Today a man came home to “service “the recently service machine. There is no coordination within the customer care centre. Outdated software support I guess. But this is pure harassment. They call afternoon exactly when u go into deep sleep ??


Performance of Washing Machine
Jun 30, 2024 05:42 PM 2984 Views (via Mobile)

I can say it’s just average for use. I Have Use This Machine It’s Electronic Part Is Very Bad But It’s Durablity Is Normal


Quality is too bad
Jun 30, 2024 05:30 PM 3007 Views (via Mobile)

After few days motor start vibration.rust comming out at clothes .my clothes destroyed.worthless product


Ifb Washing machine
Jun 30, 2024 03:46 PM 2931 Views (via Mobile)

Here are some IFB washing machines with their ratings and features ¹:




  • IFB DIVA AQUA GBS 6010 6 Kg Front Load Washing Machine:




Rating: 5-star


Features: stainless steel crescent moon drum design, in-built heater, self-diagnosis, program memory backup, child lock, high-low voltage protection, auto imbalance control, protective rat mesh, foam detection, auto restart, auto tub clean, and an anti-rust body.




  • IFB SENORITA SXS 6510 6.5 Kg Front Load Washing Machine Rating: 5-star




Features: 2X Power Steam technology, in-built heater, self-diagnosis, program memory backup, child lock, high-low voltage protection, auto imbalance control, protective rat mesh, foam detection, auto restart, auto tub clean, and an anti-rust body.




  • IFB DIVA AQUA SXS 6008 6 Kg Front Load Washing Machine:




o Rating: 5-star


o Features: in-built heater, 2X Power Steam technology, protective rat mesh, child lock, full lint filter indicator, 2D wash system, memory backup, delay start, and more.




  • IFB DIVA AQUA MXS 7010 7 Kg Front Load Washing Machine:




o Rating: 5-star


o Features: 2X Power Steam technology, in-built heater, protective rat mesh, child lock, foam detection, high-low voltage protection, delay start, auto-restart, and self-diagnosis.




  • IFB Diva Plus VXS 6008 6 Kg Front Load Washing Machine:




o Rating: 5-star


o Features: innovative crescent moon drum design, optimally placed holes, stylish design, and more.


Nice product
Jun 30, 2024 10:41 AM 2995 Views (via Mobile)

Good condition this product, and nice puchars, home Delivery available thanks, good Customer care helping...


Worst service by IFB
Jun 29, 2024 12:20 PM 2830 Views (via Mobile)

I suggest people not go with IFB washing machine.


Call Center person have called me yesterday offering free service for my washing machine. A guy has visited my home and checked filter and other part and also opened out the filter and other drain pipes, he informed everything looks good. Once he left the place and after few hours when I switched on the washing machine water started to leak from washing machine


I have immediate called that guy, he told he will be able to come only in afternoon, when I called to office who has sent this guy they informed that he would send somebody by early tommrow. I have waited till evening and no one has turned up, when I try calling customer care they don’t receive any calls


IFB during the free service only tries to sell the washing powder and filters


Customer service is very bad
Jun 27, 2024 09:28 AM 2722 Views (via Mobile)

Customer care per call kar Karke Pareshan Ho jaaoge Fir Bhi Koi technician aayega nahi service dene bad service


Very very bad customer service


Technician theek se baat nahin karta


Technician theek se service bhi nahin karta


Extremely poor after sales service
Jun 14, 2024 08:17 PM 2944 Views (via Mobile)

For more than a month, I have been trying to get my newly purchased ACs serviced & repaired through numerous contact on customer care, dealer & service centre but replacement of part under warranty is still pending. Worst is that Jai Laxmi refrigeration, their authorised service centre every day lies with a new deadline but replacement of Fcu is pending for last 20 days. I have had most pathetic experience with ifb product.


Poor customer service
Jun 01, 2024 03:26 PM 2755 Views (via Mobile)

P called IFB customer care on 4-5-2024 regarding my front load washing machine device. They said they attend requested for good feedback. But no service person attended. Later I called on 6-05-2024. They said they will escalate the problem to manager. This time also no person attended.I called them on 29-05-2024 they said I didn't respond for their service person call but it didn't happen.She also said she will arrange a conference call with service center otherwise she would call back at 3pm on the same day. That is also not happened. Worst service. Better not to purchase any IFB products.


R v Satyanarayana


Very poor and cunning customer service
May 31, 2024 05:27 PM 3419 Views

We haven't even had the new IFB 8.5 model for a year, yet there was a terrible odor and smoke coming from the washing machine due to power troubles. My wife requested a visit from IFB service staff to check on the situation. He arrived and discovered that the capacitor and censor had failed due to high voltage power following the apartment and surrounding area's power outage.


The service technician had to return to some location to obtain the replacement parts, which were actually secondhand removed from another washing machine, as mentioned by the service technician himself, and quoted the price of the capacitor at 2500 rs and the censor at 2850 rs.


I contacted my cousin, who owns a showroom, and he said he would fix it for a small fee, replacing the identical original parts. I asked the service technician to return his parts, and I agreed to pay his service visit expenses as well as the filter candle charges, which totaled roughly 700 rs.


However, I rewarded him 1000 rupees for his hard work and time spent. I'm not sure if one of his coworkers or his employer threatened that if the parts were locally sourced and changed, the machine's other warranties would be null and invalid if an event occurred again. He also lied about the visit charges, quoting me 2500 rs over the phone.


When I replied that I'd phone customer support to find out about the service charges, the guy who had visited suddenly revealed that the genuine prices were only 500 rs for a visit. The other guy on the phone likewise modified his terms, saying that I was quoting the discount amount rather than the service charges.


After a while, the other guy, who appears to be the superior, calls back my wife and demands 1500 rs as the service charge because the service guy had visited our place three times for repair, which is a complete lie; he only came twice because he had to go get the parts that needed to be replaced, which, as previously stated, were second-hand and taken from another washing machine.


This is one of the strangest encounters we had with IFB service personnel. If we receive any further calls from IFB service staff, or if they deny future repairs or replacements under warranty, we will have to respond legally, and we take this very seriously.


IFB Washing Machine
May 21, 2024 06:35 PM 2749 Views (via Mobile)

Purchased washing machine top load model TL SLBS 9 KG Aqua on 22.12.2022. after 4 month, it starting troubling with breakdown. Till date, almost 15 times the machine malfunctioned. Although service technician came and services but he is also fed up now. Tried to contact company engineer but no response and even wrote to company MD G Roychaudhary but even no acknowledgement of the mail. Don't know how IFB is functioning. Please be careful before buying IFB products.


Jaynandan prasad


853051xxxx


Mumbai


Service complaint
May 13, 2024 08:48 PM 2919 Views (via Mobile)

No one is coming for service after buying 2 to 3 years of washing machine .from service centre the call will come about asking how was washing machine we have given a complaints and request no one has came for service. The service is worst


IFB washing machine (fully automatic top load)
May 13, 2024 01:18 PM 2455 Views (via Mobile)

I am writing this review after using this machine for one year. Machine is working good but the service technician who have come was pathetic he tried to take the happiness code without even seeing the machine and he was forcing me to buy machine powder wash from him when i asked him to use the one which I already had he just stepped out of the house without servicing . He was extremely rude and unprofessional his name was Arif khan +91887935xxxx I AM VERY DISAPPOINTED WITH THIS SERVICE PEOPLE SENT BY IFB


Washing machine
May 11, 2024 09:31 AM 2591 Views (via Mobile)

Never buy any Ifb washing machine. Noice and vibration is too much that you can't tolerate. Their service is very very poor. Machine will rotate during running. Any time and accident can happen.


No response from company
Apr 23, 2024 04:57 PM 2387 Views (via Mobile)

I am complaining for last three days for rectification of my washing machine. It's under warranty period. No response from company. Sorry state of affairs.


YOUR RATING ON

IFB Senator VX
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Recent Questions and Answers on IFB Senator VX

500

Executive elite Machine is not taking additive/ fabric conditioner

Sep 25, 2024

By: mamta1961

Answers: 1

500

Raise and spin not working, because of drum not working , how to clear this issue

Mar 08, 2024

By: cjeeson007

Answers: 1

500

can we put clothes only for drying

Feb 28, 2024

By: shantapedagopu

Answers: 1

500

Do you have drum rider?

Dec 21, 2023

By: babudanieleb

Answers: 1

500

Can i get its drum

Nov 06, 2022

By: bebu217

Answers: 1

500

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