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Home > Home and Appliances > Non Kitchen Appliances > Washing Machines > IFB Washing Machines > IFB Elite SX
IFB Elite SX
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Style & Design:
Help & Support:
Rs. 30,900 (Launch price)
IFB
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I am complaining for last three days for rectification of my washing machine. It's under warranty period. No response from company. Sorry state of affairs.
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Worst customer care service by IFB Centre. Never purchase IFB ESSENTIALs from web site of IFB, it's shows that product delivered within 24 hours, but they don't deliver even within a week. IFB Executives are also toxic people. Overall I suggest don't use IFB Products. Because of their staff n Executives.
The service respond from IFB IS VERY BAD. I never recommend for buying IFB products. After registering the complaint i have being waiting For 8 days for resolving my problem. There is no response from service authorities
YOUR RATING ON
I have purchased IFB senator SXS 1200 RPM model. I did not aware of High voltage error H260. we are facing this error everyday. Shopkeeper did not talk about it. Washing machine is non usable product because of error. We have a worse experience of IBF washing machine.
I am having very worst experience with IFB service part. I have booked a service through your call center(1800-3000-5678) for my washing machine top load 7.5 kilo and the service engineer(Mr. Ranjith) came on 24th March after repeated calls. He told me that balancing rod to be replaced with a new & the cost is Rs. 3, 200/- and he requested me for some advance of Rs. 500/- as he have to procure this amount from company. I have transferred Rs. 500/- through gpay.
He have assured me that he will come on 28.03.2024 evening around 5.30pm and he will do the required service. I have taken half day leave from my office on 28.03.2024 and tried to contact him around 8-10 times. But he not responded & I send msg also but no reply. If that is the service wth IFB & I will update this my horrible experience in all social media.
Six months back I was having a similar experience with IFB service. One Mr. Karthik came and he told me that filter have to be replace as the water flow is more & charged Rs. 1, 800/- for the filter. He replaced with a filter. After few days the filter starts leaking and I came to know this is the duplicate second hand filter. Kindly share me someone from the top management their email ID & mobile number.
I am suffering and I dont want anyone to suffer like me. So I want to raise a issue on a serious note
Jainal A.B.
994002xxxx
Very bad experience with IFB washing machine and executives are forcing me to buy IFB packets instead of resolving my washing machine issue
Very poor customer service , no body is caring about customers Service incharge Mr jitender is
Negligent about his duties . I bought it on 14 February but unable to use it till now. There is no coordination between team . They are bunch of crooks . I advise not to buy IFB products . I don't want anybody to face same problem that I am facing if there is grading for negative marking I will grade them negative
Customer service is pathetic. No one is answering. Defective products. Costly parts, you need to purchase from their representative only.
There was four year guarantee and then we took a labour's service contract for one year but nobody giving service for 6 months as their do not update the details.
Than we complainthey updated than service executive told that now your drum has to be changed due to corrosion though we have installed water softener instrument with the machine.
Is
Worth of product.. loved it.i personally recommend to buy it.all service and help centre is cooperative
My washing machine repair took 20+ days. After 100s of call , technician finaly visited for repair. No commitment for customer service n help. Technician denies to repair and keeps transferring the complaint. Doesn't recieve calls. Customer service sucks. Their server is always down. Goa unit customer service is worst. Technician first says he will repair and then after 4 days tells that it's not under his area. Like this 3-4 technician will keep irritating untill finally u complain to go to consumer court. That time they repair
IFB service tele callers are booking the service by calling us. When the service persons are coming for the service, they are insisting to buy the filters and cleaners. But they are not providing the bills for those products. They are telling that the bills will sent through the mails only. And more after that is filters they are providing are broken itself in the midnight at my home when the machine if off. When call the service person Mr. Ravinder, Narapally area, Hyderabad, who provided the filter is not responding. IFB washing machine is good, but the service is worst. We are loosing our money in buying the essentials from the service persons. I am not getting the message also after service booking by the tele caller. Here, who is fraud.. servicing people or Tele caller or company itself
WorstI brought the washing thinking should support Indian companies than foreign but look at me now begging and writing mail , calling people to come and fix my washing machine.Buying from IFB was the worst decison I took last year.I was happy with samsang.I will never recommend IFB product to anyone.
Terrible after sales. Received a faulty machine which was replaced after multiple complaints were raised. The replaced machine too started having problems in less than 6 -8 months again. Customer support is unprofessional. Despite the promises that the technician would visit within 24-48 days. No one shows up after 5 days. They gave me random excuses that their CRM is down. When asked what does customer have to do with whatever internal CRM issues. They start using rude tone ans randomly hangup. Despite not servicing the request, as if they are doing their customer some sort of favor. My suggestion would be to never buy from IFB and land in this after sales hell. Especially in Hyderabad.
We unfortunately own a IFB Washing Machine which we bought on a fateful day.
We have problems from the day one of our purchase and this inefficient machine.
The service team is a complete disaster. They tell you blatant white lies, don’t answer your calls, if they do, they make endless promises which are only to be broken, and frustrate you.
IFB doesn’t care about customer satisfaction, or even doesn’t extend basic respect.
This is the most disgusting company and I will never recommend anyone to even look at any IFB products, forget about considering a purchase.
Dr. Sundaram Rajagopal
I had a problem with ifb washing machine and i called to customer care and the way of speaking was not at all good and they are saying just to see the problem of my washing machine they charge 600 and extra charges for the what's the issue. So just for visiting they charge 600 ?
Is it a kind of joke
Customer care previously they used to be fyn bit now its worst
In short, it has been the greatest guilty of our life buying this product, unsatisfactory services, unsatisfactory washing results. Poor washing quality…it’s just been a name.
I am writing this review after four months of usage. IFB washing machine fully automatic was delivered to my home in immaculate condition. The installation from IFB was free, and the agents were very helpful. They installed my washing machine without any delay. I love the performance of this washing machine as it does not make any noise and efficiently cleans the clothes.
Be Aware with Customer Service Team & Technician.Very Worst Experience.They Do not gave Proper Service to customers. Fully Waste of Money
Ifb service is not available in Kerala.Don't buy ifb because of that
My new washing machine is not working since two days after complaining.No one came
They are deceivers
It's only been a month since I bought it
Showing: 41 - 60 Reviews on IFB Elite SX
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Executive elite Machine is not taking additive/ fabric conditioner
Sep 25, 2024
By: mamta1961
Answers: 1
Check the dispenser Make sure the dispenser is filled with additives and detergent before starting the program. The fabric conditioner additives chamber is marked for additives only. A clogged dispenser can prevent the fabric conditioner from entering the tub. You can try removing the dispenser drawer and cleaning it with hot, soapy water. You can also use a soft brush to remove any leftover detergent or additives.
Sep 27, 2024
By: Reveraster
Raise and spin not working, because of drum not working , how to clear this issue
Mar 08, 2024
By: cjeeson007
Check the water supply: Make sure the tap is open and there''s normal water pressure. Check the door: Open and close the door firmly. Check the inlet hose: Make sure the hose isn''t bent and the sieve isn''t blocked. Check the load: Make sure the load is evenly distributed in the drum. Heavy items mixed with lighter ones can cause the machine to spin unevenly.
can we put clothes only for drying
Feb 28, 2024
By: shantapedagopu
Yes, you can use the IFB Executive washing machine to dry clothes. Spin dry: The IFB Executive Plus has spin drying programs for wet or hand-washed clothes. You can select a spin drying point on the program selector knob after loading the clothes.
Do you have drum rider?
Dec 21, 2023
By: babudanieleb
Yes, the IFB Executive Plus VX Eco Inverter washing machine has a drum with nine unique movements that mimic handwashing. The machine also has dynamic water jets and showers that soak clothes and dissolve detergent.
Can i get its drum
Nov 06, 2022
By: bebu217
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