Purchased IFB TL-RDS 6.5 kg WM on 05/10/16, was working fine untill 18/11/16 when I found the water inside the machine is not completely getting drained when the wash cycle is complete.
I tried calling IFB customer Care nos 180030005678 and 18604255678.
Thou both numbers are working initially on the automated mode, when we request to be transferred to customer care team, no one picks up to file our complaint. So this so called hotline nos are unuseable.
So went on to try the land line 044-39004321.
Here the call gets transferred to the concerned team but the lady keeps telling our system is down and hence can't register your complaint, call after 2 hours.
Its not once.but it has been a practice here since I've tried 3 times already in a weeks time.
Wonder why on earth the IFB guys have to keep a customer care team.
I would rather say shut down the company.
Taking customers for a ride.
My staunch propaganda. Don't buy IFB products.
Shankar Natarajan
9952922838.
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