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IFB AW6501SB Image

MouthShut Score

43%
1.61 

Ease of use:

Durability:

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Help & Support:

Rs. 20,900 (Launch price)

IFB

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IFB AW6501SB Reviews

Service complaint
May 13, 2024 08:48 PM 3004 Views (via Mobile)

No one is coming for service after buying 2 to 3 years of washing machine .from service centre the call will come about asking how was washing machine we have given a complaints and request no one has came for service. The service is worst


IFB washing machine (fully automatic top load)
May 13, 2024 01:18 PM 2526 Views (via Mobile)

I am writing this review after using this machine for one year. Machine is working good but the service technician who have come was pathetic he tried to take the happiness code without even seeing the machine and he was forcing me to buy machine powder wash from him when i asked him to use the one which I already had he just stepped out of the house without servicing . He was extremely rude and unprofessional his name was Arif khan +91887935xxxx I AM VERY DISAPPOINTED WITH THIS SERVICE PEOPLE SENT BY IFB


Washing machine
May 11, 2024 09:31 AM 2668 Views (via Mobile)

Never buy any Ifb washing machine. Noice and vibration is too much that you can't tolerate. Their service is very very poor. Machine will rotate during running. Any time and accident can happen.


YOUR RATING ON

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No response from company
Apr 23, 2024 04:57 PM 2433 Views (via Mobile)

I am complaining for last three days for rectification of my washing machine. It's under warranty period. No response from company. Sorry state of affairs.


IFB ESSENTIAL
Apr 17, 2024 10:03 AM 2535 Views (via Mobile)

Worst customer care service by IFB Centre. Never purchase IFB ESSENTIALs from web site of IFB, it's shows that product delivered within 24 hours, but they don't deliver even within a week. IFB Executives are also toxic people. Overall I suggest don't use IFB Products. Because of their staff n Executives.


BAD SERVICE EXPERIENCE
Apr 13, 2024 03:36 PM 2249 Views (via Mobile)

The service respond from IFB IS VERY BAD. I never recommend for buying IFB products. After registering the complaint i have being waiting For 8 days for resolving my problem. There is no response from service authorities


Jasvant Patel
Mar 29, 2024 05:23 PM 2520 Views (via Mobile)

I have purchased IFB senator SXS 1200 RPM model. I did not aware of High voltage error H260. we are facing this error everyday. Shopkeeper did not talk about it. Washing machine is non usable product because of error. We have a worse experience of IBF washing machine.


WORST SERVICE FROM IFB WASHING MACHINE
Mar 29, 2024 09:53 AM 2501 Views

I am having very worst experience with IFB service part. I have booked a service through your call center(1800-3000-5678) for my washing machine top load 7.5 kilo and the service engineer(Mr. Ranjith) came on 24th March after repeated calls. He told me that balancing rod to be replaced with a new & the cost is Rs. 3, 200/- and he requested me for some advance of Rs. 500/- as he have to procure this amount from company. I have transferred Rs. 500/- through gpay.


He have assured me that he will come on 28.03.2024 evening around 5.30pm and he will do the required service. I have taken half day leave from my office on 28.03.2024 and tried to contact him around 8-10 times. But he not responded & I send msg also but no reply. If that is the service wth IFB & I will update this my horrible experience in all social media.


Six months back I was having a similar experience with IFB service. One Mr. Karthik came and he told me that filter have to be replace as the water flow is more & charged Rs. 1, 800/- for the filter. He replaced with a filter. After few days the filter starts leaking and I came to know this is the duplicate second hand filter. Kindly share me someone from the top management their email ID & mobile number.


I am suffering and I dont want anyone to suffer like me. So I want to raise a issue on a serious note


Jainal A.B.


994002xxxx


Worst service by IFB
Mar 19, 2024 09:55 AM 2419 Views (via Mobile)

Very bad experience with IFB washing machine and executives are forcing me to buy IFB packets instead of resolving my washing machine issue


Poor customer service
Mar 15, 2024 09:46 AM 2918 Views (via Mobile)

Very poor customer service , no body is caring about customers Service incharge Mr jitender is


Negligent about his duties . I bought it on 14 February but unable to use it till now. There is no coordination between team . They are bunch of crooks . I advise not to buy IFB products . I don't want anybody to face same problem that I am facing if there is grading for negative marking I will grade them negative


Very Bad Product
Mar 11, 2024 11:54 AM 2508 Views (via Mobile)

Customer service is pathetic. No one is answering. Defective products. Costly parts, you need to purchase from their representative only.


QUALITY OF DRUM WAS VERY VERY POOR.
Mar 02, 2024 06:01 PM 3088 Views (via Mobile)

There was four year guarantee and then we took a labour's service contract for one year but nobody giving service for 6 months as their do not update the details.


Than we complainthey updated than service executive told that now your drum has to be changed due to corrosion though we have installed water softener instrument with the machine.


Is


Excellent
Mar 01, 2024 11:06 AM 3574 Views (via Mobile)

Worth of product.. loved it.i personally recommend to buy it.all service and help centre is cooperative


Worst customer service
Feb 29, 2024 05:54 PM 2601 Views (via Mobile)

My washing machine repair took 20+ days. After 100s of call , technician finaly visited for repair. No commitment for customer service n help. Technician denies to repair and keeps transferring the complaint. Doesn't recieve calls. Customer service sucks. Their server is always down. Goa unit customer service is worst. Technician first says he will repair and then after 4 days tells that it's not under his area. Like this 3-4 technician will keep irritating untill finally u complain to go to consumer court. That time they repair


Fake ifb essentials and not providing bill
Feb 23, 2024 08:04 AM 2682 Views (via Mobile)

IFB service tele callers are booking the service by calling us. When the service persons are coming for the service, they are insisting to buy the filters and cleaners. But they are not providing the bills for those products. They are telling that the bills will sent through the mails only. And more after that is filters they are providing are broken itself in the midnight at my home when the machine if off. When call the service person Mr. Ravinder, Narapally area, Hyderabad, who provided the filter is not responding. IFB washing machine is good, but the service is worst. We are loosing our money in buying the essentials from the service persons. I am not getting the message also after service booking by the tele caller. Here, who is fraud.. servicing people or Tele caller or company itself


Service
Feb 22, 2024 11:05 AM 2622 Views (via Mobile)

WorstI brought the washing thinking should support Indian companies than foreign but look at me now begging and writing mail , calling people to come and fix my washing machine.Buying from IFB was the worst decison I took last year.I was happy with samsang.I will never recommend IFB product to anyone.


Hyderabad India
Worst ever purchase
Feb 20, 2024 11:01 AM 2538 Views (via Mobile)

Terrible after sales. Received a faulty machine which was replaced after multiple complaints were raised. The replaced machine too started having problems in less than 6 -8 months again. Customer support is unprofessional. Despite the promises that the technician would visit within 24-48 days. No one shows up after 5 days. They gave me random excuses that their CRM is down. When asked what does customer have to do with whatever internal CRM issues. They start using rude tone ans randomly hangup. Despite not servicing the request, as if they are doing their customer some sort of favor. My suggestion would be to never buy from IFB and land in this after sales hell. Especially in Hyderabad.


IFB is an awful company/horrendous after sale
Feb 17, 2024 12:14 PM 2925 Views (via Mobile)

We unfortunately own a IFB Washing Machine which we bought on a fateful day.


We have problems from the day one of our purchase and this inefficient machine.


The service team is a complete disaster. They tell you blatant white lies, don’t answer your calls, if they do, they make endless promises which are only to be broken, and frustrate you.


IFB doesn’t care about customer satisfaction, or even doesn’t extend basic respect.


This is the most disgusting company and I will never recommend anyone to even look at any IFB products, forget about considering a purchase.


Dr. Sundaram Rajagopal


Customer care worst experience
Feb 11, 2024 04:39 PM 2588 Views (via Mobile)

I had a problem with ifb washing machine and i called to customer care and the way of speaking was not at all good and they are saying just to see the problem of my washing machine they charge 600 and extra charges for the what's the issue. So just for visiting they charge 600 ?


Is it a kind of joke


Customer care previously they used to be fyn bit now its worst


IFB Washing Machine
Feb 03, 2024 11:57 AM 2673 Views (via Mobile)

In short, it has been the greatest guilty of our life buying this product, unsatisfactory services, unsatisfactory washing results. Poor washing quality…it’s just been a name.


YOUR RATING ON

IFB AW6501SB
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