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IFB 7 kg Fully Automatic Front Load Washing Machine (Elite Aqua VXS) Image

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1.73 

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Rs. 35,490 (Launch price)

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IFB 7 kg Fully Automatic Front Load Washing Machine (Elite Aqua VXS) Reviews

Chennai India
IFB Washing Machine - Worst Customer Service
Sep 22, 2016 11:03 PM 10253 Views

We purchased IFB 5.5 Elite washing machine 4 years back. From the day we purchased it is faulty faulty and faulty. IFB Product is really bad. We were not aware of it. Each and every time they come for service we need to change something or other and get money from us. All craps.


Now the product is OOW when I called for service they said.


Small Issues they will charge Rs. 500+Tax as service charge.


Big Issues they will charge Rs. 750+Tax as service charge.


Any replacement they will charge for that.


Atlast today he came and said buy AMC for Rs. 6000 or to repair the water leakage it will cost Rs. 7000 we said get lost.


Finally decided to through this machine away and buy a new washing machine.


IFB - if you guys continue to provide this service you will soon be disappeared from india.


IFB front load machine very good
Sep 20, 2016 09:21 AM 12746 Views

When any one talking about front load washing machine, first name in mind is IFB. IFB front load machine is very good quality, durable very very low maintenance cost other words its maintenance free. Cleaning of quality is very good. Machine is very easily cleans. As per company guidelines if you follows instruction you dont have any problems. Design and looks of machine is very good. Controls of machine is very simple to understand.


Good one
Sep 17, 2016 02:58 PM 15496 Views (via Android App)

This is very good product compare to other one .looks is very good and it is easily operated by any persone if people are started the machine it can be automatically work so there is no one person is required to operated this kind of machine so in short this is very useful and chiply available in the market


YOUR RATING ON

IFB 7 kg Fully Automatic Front Load Washing Machine (Elite Aqua VXS)
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Jaipur India
Worst Aftersale Service, Worst Customer Support
Sep 14, 2016 11:06 PM 14319 Views

I purchased a machine in february with 4 year warranty. In july I felt some problem so I complained on 26 july 2016(token no 18162495) There was no response. After it I complained again on 11 august 2016(token no 18239999) None came to sortout my problem. Again I complained through the seller on 06 september(token no 18360627) still no one has come to solve my problem. I would say, stay away from such a fraud company. Now m going in district consumer form to teach a lesson.


Not Specified Canada
Never BUY and IFB product
Sep 14, 2016 03:31 PM 11768 Views

8 month old machine died, complained on 31st aug( number 18333428), tech came on 2nd, said part needs changing, after that a series of calls to the call centre, lots of phones calls back and forth, no solution, went to the service centre, threatened the guys some one showed up with the part and seems to work now.


Advise to any prospective buyers, do not buy this unless you have the time to chase these gentlemen, and have a foul tongue and would like to use threats to get things done, these guys have no parts, no intention to get needed parts, smooth talking people in call centres etc but absolutely shitty service and, below average machines.


truereviewforyouMouthShut Verified Member
Khiroda Pr.Yawal India
Not having good features.
Sep 13, 2016 08:25 AM 17852 Views

Last month I buy IFB TL RCG 6.5 Kg Aqua Fully Automatic washing machine.This machine had not best features.The main problem is that I did not wash cloths well.Cloths are looking like they are not washed.I contact service center.their sale person came and did npt do anything only he clean machine and told us to use good quality washing powder to wsh cloths.We started use good quality washing powder but the result is same.I did not like this machine.I am not satisfied with service of machine and service of service of service center.Tough look of machine is good, but it consume electricity.It makes big noise while washing cloths.


Dont buy IFB product. worst service
Sep 13, 2016 08:13 AM 14455 Views

The product is very good in both appearance and working condition. but the service center is very worst. I have lodged a complaint almost 45 days before but till now there is no proper response from them and not resolved yet. so I don't like the services of IFB and don't buy IFB washing machines.


The service center head of anakapalli prasad spoke with me continuously from past 3 weeks and he told me that as soon as possible I will resolve your problem and noticed a date(9-sep-2016) at any cost I will resolve your problem. but not resolved yet. when I have called him he is not answering my call from one week onwards. what a fantastic service centre really I should appreciate your respect to customers.


Finally I want to tell you IFB service centre guys. Customers may forget what you said but they'll never forget how you made them feel.


Bulandshahr India
Not for middle class( looted at every step)
Sep 06, 2016 12:01 PM 17561 Views (via Android App)

When I go showroom and I get it I am very confident


I bought a good washing machine at a good price


But I don't know they only make me food


And not care anyones they only wants money


Machine has lot of problems


Costly detergent, high maintence, late component solution


Machine is nothing impressive


If I made a list of its badness


Then I want full one day to made it


Machine need cleaner, hard water doctor etc. Product as maintain it


But all of these think are making money for company


It wash by its own detergent only


If you any others or less then 200per kilo


You got problem with machine performance at every step


Machine take too long time to wash the cloths


So this not good for which areas light faults occurs there generally


Its so expensive and washing & maintaining it too


It's not for middle class man


Pathetic service
Sep 06, 2016 11:25 AM 11964 Views

I Purchased IFB washing machine 8 years back whis was also my first IFB product. It was working fine and I even ended up buying one washing machine for my mother also and microwave oven also. All was well till the time the machine was working well. On 7th of July 2016 when I called up IFB customer care(comp no 18204084) began a long journey OS broken assurance by their customer care people and supervisors and call avoidance of call by one Mr anoop Chauhan who operates from bhatinda. As I write this review it has been exactly 2 months and my washing machine is still not repaired as they cannot find the PCB for it. Why do they sell such appliance when they cannot repair it after 8 years. They even took 4000/- from me in may 2016 for one year AMC. Bow they are not talking of refund of AMC also neither repairing the washer. Every day a new call centre ex and new supervisor assures me they will call back with detailed solution but leave aside false assurance they have now even stopped calling back


Do Not Waste Money
Sep 03, 2016 08:30 PM 24973 Views

Hi guys its me Bijendra once again back with another review of a washing machine so in this review I will tell you my experience as well as I will share my opinion why should you not purchase this washing machine due to some drawbacks.


I bought this washing machine 25 days ago and now I am facing many problem in this washing machine so first of all I saw this washing machine then the weight of this washing machine is more as compared to other washing machine so I just thought I should buy this washing machine because weight doesn't matter and I purchased this washing machine because I didn't have any washing machine so I just got it and after 5 days this washing machine was not working very well they produced weird sound during running and after this problem I found one more problem which was, this machine was polished off and the original color began to appear and when I called the support service then they said they produced a weird sound so we cannot repair your washing machine because we don't have time so we will take some time to repair your washing machine and nearly 10 days have passed and they didn't came to my home to repair washing machine and if I talk about the digital display of this washing machine is really a bad quality so when I touch in center then the effect began at top left corner and whenever I touch the screen top left corner the effect began at top right corner so also the digital display is very bad quality and all the things is normal but they produced very bad sound which I don't like and also the polish of this washing machine is very bad quality that's why I don't like this washing machine.


Mumbai India
Clothes shredding machine called IFB Senator Aqua
Sep 02, 2016 05:56 PM 16781 Views

Clothes shredding equipment called IFB Senator Aqua SX 8KG 1400RPM washing machine worth Rs 38, 000/- only


When the product is delivered, you feel wow, but not after using it. We had purchased IFB front load washing machine Senator Aqua SX 8KG 1400RPM in July 2015. We washed our regular clothes with Ariel along with IFB powders [LIMO and Protecta] using mixed wash program [RPM 800], later due to clothes tearing issue; we switched to synthetic wash [RPM 600]. At the end of the wash we still get shredded cotton clothes. I am sure RPM 1400 on which IFB company banks upon can be used only to rotate elephants and not clothes as even at 600 RPM clothes tear.


We have been dealing with torn clothes for the past 1 year. After house visits by 6 Technicians, 2 Area Manager and 2 Quality Assurance person and talking to the Area Head for more than 6 months, we get a feedback that the program selection [synthetic] and the detergent [Ariel + IFB powders] are used inappropriately leading to tearing of clothes. After using washing machine for more than two decades, last one being Toshiba made in Taiwan for 10 years, according to IFB representatives we are still immature and illiterate washing machine user. I cannot add photos on this site or else I would have added heaps of cotton clothes and towels [especially Bombay Dyeing] meeting the same fate of torn status.


Ifb the best
Sep 01, 2016 10:44 AM 14416 Views (via Android App)

This 6kg washer is a beast no matter how shabby the clothes are it washes them to perfection with only less detergent the main thing in washing machines is they wont clean the collar area but this machine cleans the collars to perfection and the motor is so good I own one of these and regularly used for 5 years without even a service ifb hats off.


Overall Good Product
Aug 28, 2016 01:55 PM 18393 Views (via Android App)

Product is good and reliable . Only 2 issues within 3 years and they have fixed really quick.


Only bad thing I feel is the time . Normal mode takes around 1 hour . It may be partly due to the low pressure of water . Otherwise a good washing machine with nice features.


Water plus and hot water features are really useful.


Mumbai india
1 week
Aug 19, 2016 02:17 PM 11396 Views (via iOS App)

I have purchased this machine and its a week I m following up no one has turned up for installation ! I have to return the machine if this is the way calls are attended. I dont know how machine works! I have been provided phone numbers of branch head for service 9332819124 preethi thats switched off tried like million times and no one answers land line 02230491826. I will speak to kohinoor for replacement of dryer to siemens.


Horrible after sales support -dont ever try IFB
Aug 12, 2016 11:11 AM 14329 Views

> It's painful to note dubious activity of IFB customer care center.


> Complaint number 1103013844 dated 26-7-16, got cancelled without any intimation to consumer


> Complaint number 1103067259 dated 1-8-16, also got cancelled without intimation.


>


> No spares - No customer care - irritating attitude of IFB.


All the above happened for a product which is still in warranty. As on 12th August still the issue is pending . Ifb is silent.


BAD service,Still waiting for installation.
Aug 09, 2016 03:04 PM 15872 Views

I purchased "IFB Senorita Aqua SX 1000RPM 6.5 Kg" washing machine from Kohinoor(Mumbai) 9 days back and still I am waiting for installation of the product.Machine got delivered in 2 days from Kohinoor. Also, I ordered for washing machine cover and stand about 4 days ago and every time they ask for one more day to deliver as they are running out of stock.


This is happening when I have already paid(pre-paid) for both cover and stand.The behaviour of the service person who has to perform installation and demonstration was pathetic and non-cooperative .


Major problem faced:




  1. Tap water connection




  2. Electric plug connection




  3. Cover and stand running out-of-stock every time.




  4. Behaviour of the service person.




  5. No information about pre environment setup(like tap, 16A plug, etc)






I hope IFB is not aware with the concept of GOOD SERVICE.GOOD VALUE.


drspmathewMouthShut Verified Member
Mumbai India
A washer dryer that needs to be tied up!
Aug 07, 2016 07:49 PM 10351 Views

I am talking about the IFB Washer 9 Kg Dryer 7 Kg. Machine is too noisy and shakes so much that we had to restrain it!


In fact at one point it just jumped off the platform during a wash cycle!


As for the drying, that was another eye opener! Initially thought it would be a good investment for humid rainy climate, to wash and dry clothes.


Firstly after washing you have to manually remove some of the clothes. Keep the ones that need to be dried. The put the dryer on. But the dryer just heats up the clothes without any air circulating inside. This results in the whole room becoming hot. Clothes come out dry after over two hours but terribly wrinkled and especially for sports wear it is a real pain.


Spare parts are expensive. Repeated failures of different parts over which we have spend over 20000 Rs barely three years after we brought this super premium machine.


Hyderabad India
IFB FRONT LOAD WASHING MACHINE
Aug 04, 2016 07:48 PM 13409 Views

IFB, by name itself stands front row for its technical challenges.


Front-loading washing machine; 6.5 kg capacity


4 years warranty on the product


7 segment LED display


Wash care programs: Express 15, baby wear, stains 40, stains 60, mixed fabric, wool or hand wash, delicates and cotton


Aqua energy feature converts hard water to soft for a better and more effective wash


2D Shower system makes water motion dynamic facilitates a better wash. IFB machines are technically good, but the bad day will start the moment it has some problem. Customer service is very poor, they will take their own sweet time to attend the service request. We need to follow-up at least 5 to 10 times to get the problem fixed. Service resolution time for them 1 month if it is major problem. Without even resolving the problem, IFB service partner would close the ticket. Again we have call and raise a ticket.


Delhi India
IFB front loading 7 kg washing machine
Aug 04, 2016 01:58 PM 13214 Views (via Mobile)

This truly is the worst washing machine in the market. Every 3-4 months, the power board / electric panel doesn't work and then it has to be replaced.


And then we have to pay Rs 4000 to get the part replaced. In the 6 years the machine has been with us, we would have paid enough money to buy 2 washing machines! The worst appliance I have at home at the moment. Never will I buy an IFB washing machine again or recommend it to anyone! The customer service is also third class. They only keep apologising. But give no solutions!


Elicit washing mashine at best ever price, quality
Jul 31, 2016 01:10 AM 11057 Views

It is an excellent washing machine.probably the best the best IFB offer here in India. It got 3d wash technology that actually revolves the cloths to the front from back of drum while the drum rotates. The feature I am totally captivated with is the bubble technology that protects even the most expensive and delicate silk.


The washing machine like this, like within 34000 bucks is worth buying and it actually gives that "mummy wali dhulai".


YOUR RATING ON

IFB 7 kg Fully Automatic Front Load Washing Machine (Elite Aqua VXS)
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