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IFB 5.5 Kg Fully Automatic Front Load Washing Machine Eva Vx Image

MouthShut Score

39%
1.72 

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Rs. 21,990 (Launch price)

IFB

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IFB 5.5 Kg Fully Automatic Front Load Washing Machine Eva Vx Reviews

IFB Senorita VX 6.5Kg
4 days ago83 Views (via Mobile)

I bought IFB frontload washing machine in Oct 2014. Its been 10 yrs in which it gave 2 major probs




  1. Display panel ( motherborad replaced )




  2. Dryer Func issue ( drum was replaced with shock absorbers recently )






We took AMC (~5k) to get the spares covered but need to wait atleast 45days.


Problems strtd right aftr warrantly. But we are having heavy usage almost daily.


Always note, its better to purchage directly at IFB stores for service support nd any issues


Damaged washing machine
8 days ago242 Views (via Mobile)

I have purchased IFB washing machine form IFB POINT ON 25th Dec 2024. They delivered damaged machines and till today IFB team not able to replace the machine from last 7 days I am trying to reach IFB customer care via mail but no reply and via call no response from both sides. Mr. Harshit area service manager also not responding properly this very pathetic customer service from the IFB


Ahmedabad India
Exorbitant spares rate and misleading msgs
10 days ago267 Views (via Mobile)

I am a customer of IFB since 2010. I have been using front loading washing mashine for so many years. The latest machine, which I bought in 2020, has just gone out of warranty and I had some issue with heavy vibration of the machine.


I raised a ticket on 6th Jan 2025 and the service guy serviced the machine on 7th Jan.


The service charge was 590/- but he also replaced a set of dampers.


He charged me 3250 for a set of Dampers and fastners. I can find the same product on Amazon at 900.


To add to the agony, I checked locally and some private sevice provider said they can do service and get things replaced charging me 1350.


The ticket I'd is 1015830603. I just now got an sms as follows:


"Hi, Tkt 1015830603, Service chrg of Rs. 500.00, Acc/Adt of Rs. 0.00 was collected & no spares were replaced. Please call IFB 08069545678 for any query"


Here the charges mentioned are 500 and no parts replaced.


I have 2 Primary concerns




  1. Was this guy geniune as the charges are tremendously high




  2. Why is the sms misleading.






I Am seriously losing faith in IFB and especially the service part of it.


Attached are my invoice of service and other msg screen shots.


YOUR RATING ON

IFB Washing Machine
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Worse Service, They say no IFB service after 4yr.
17 days ago371 Views (via Mobile)

I purchased IFB front load 4yr ago, got issue with shockabsorber and heavy unbearable noise while rotation. Customer Service told to buy another new product after 4yr warranty expiry.


Service provider cheater
21 days ago422 Views (via Mobile)

IFB washing machine service provider will call as hey this is the time for your free service can i come. And after they come they just said about their tub cleaning usually people will clean their tub once in 90 washes and i didn't said him to clean but he cleaned without asking permission and asked money for that. And after some arguments i gave the money. And service provider is unprofessional


Worst Service Ever
22 days ago440 Views (via Mobile)

Even my washing machine is in warranty they are asking money for repair because I haven't bought their trolley.They said we repair only those washing machine in warranty who uses our trolley which way costly.


Don't buy ifb ever.


Bullshit services.
25 days ago452 Views (via Mobile)

Hi all there


Don't even think to buy any IFB product.once purchased you will get hell kind of services and they have local repairers and don't have sound knowledge of products.they ask for the stars for their product and services.they don't even deserve a dot for their services and products..what to talk off the stars.i had purchased a product which I have submitted in the attachment and it not working since 4 months and my complaints not fixed yet.so don't puchase any IFB product otherwise they will leave you no option but only the regression


No regards


Rakhi


912214xxxx


Worst experience with ifb
Dec 18, 2024 10:09 PM521 Views (via Mobile)

The worst experience with ifb washing machine. Sri vigneshwara services, the franchise partner of ifb is the worst service in reparing my ifb washing machine. Even the ifb ppl not able to talk to them and solve the problem


Here is the mail I sent. But no use


Hi


This is to express my deep disappointment with IFB. I have purchased the ifb washing machine with the belief in their brand and took the AMC also last year


But to my surprise, when I raised the request for repair of my washing machine on 5th November and 2nd December, the technician visited and said that spare parts are not available for mother board and shock absorbers and cancelled the request saying after the spare parts they will visit and solve the problem .


Being believed in them, I waited and calling them continuously but no one came and every time they telling all types of stories and delaying the visit .


Finally when I called the customer care, they r also telling that I have to wait for some more time for spare and the technician will only call. But even after my continuous calls, no one came and then again I called the customer care, they then raised the service request on 16th December. Even after that no one came and solved my problem


Even I made a conference calls multiple times with franchise Sri vigneshwara services and to my surprise, they started telling stories to the ifb customer care people also.


Finally today when I called the manager Mr. Yacub and he assured me that today at any cost but as usual my problem is not solved. I called before also multiple times but no use.


I am now fed up with IFB and thinking that why I have purchased the washing machine from IFB. I won’t purchase the IFB products any more because of this Franchise disappointed service


Summary of requests


Franchise name - Sri Vigneshwara services, Sangareddy


Contact - 852094xxxx and


917720xxxx


My service request dates - 5th November, 12th December and 16th December


Every day we r facing the issue in washing our cloths even after spending good amount of money on purchasing the washing machine from ifb and buying the AMC from IFB


PS: my since request not to assign any repairs requests to this franchise Sri vegneshwara and suffer the customers like this. If possible cancel the agreement with them.


Again I am repeating I won’t buy ifb products any more and I suggest my friends, family and all my known circle not to purchase ifb products and I give 0 rating to ifb in all the social media .


Let’s see if my problem gets solved after this mail.


Pathetic customer service and technician service
Dec 03, 2024 12:29 PM796 Views (via Mobile)

Never buy IFB washing machines. I bought AMC for one year. Due to some technical issues, I raised service request, technician turned on after multiple follow ups from customer service. After visiting asked to replace one part. Now no one is picking the call. Neither customer care nor technician. Also after multiple tries customer care representative are very rude and unprofessional.


Worst organisation
Nov 30, 2024 11:22 AM764 Views

Worst customer service.


Worst professionals


They dont even care about customers


Worst customer service


Bad customer service


Worst customer experience


Repeated Breakdowns: Defective IFB Washing Machine
Nov 18, 2024 08:00 PM920 Views (via Mobile)

Absolutely disappointed with my IFB washing machine purchased on 31st October 2023. Within a few months, major issues started, and parts have been replaced four times already—on 9th December, 20th December, 24th February 2024, and 16th April 2024. Even the washing drum had to be replaced! This machine is clearly defective and has caused endless inconvenience. I expected better quality and reliability from IFB, but this has been a terrible experience. Would not recommend it to anyone!


Mouses are go inside the machine
Nov 15, 2024 04:20 PM952 Views (via Mobile)

I have top load machine and their is no protection from mouses. I don't understand how mouse reached at top area of machine and damage the wires. And company says it is not in varanty. An customer service is very poor.


IFB clothes dried installation Reg.
Oct 26, 2024 05:12 PM1366 Views

I have purchased a clothes washing machine from Nandilath G Mart Kannur. They said IFB officials will contact me for installation. They have not contacted so far. I enquired the supplies, they repeat that IFB will contact me. There is no news even after 28 hours. Before purchasing I insisted to get it insalled immediatly, as I want to leave for Bangalore to night and want my dresses washed and dried.


If you have problem in washing machine,thow it
Oct 22, 2024 08:58 AM1448 Views (via Mobile)

Hi,


My parents have IFB washing machine and machine was working fine. There is only some water leaking from tap issue so they called IFB washing machine technician. He told my parents to replace some parts and gave 6000 quote. Once he opened it, he insisted to replace more parts and done repairs in 10000


Now after repairs, washing started leaking water. My parents called many couple of times and each time you guys charged 800 for service. Your technicians broke working washing machines and charged 10, 000 and now still want more money. This is the worst customer service ?? ever


I would like to raise this problem to IFB service manager or supervisor. Please transfer this information to managers or supervisor


In short though this machine if you have any problems instead of calling dumb technicians who is change a lot money a


Your service person is damage my meshing
Oct 16, 2024 11:46 AM1492 Views (via Mobile)

Ifb service is worest.


Drum not working properly


I have not done by free service


5 years only one free service you r giving to me


The worst washing machine
Oct 10, 2024 11:07 PM1672 Views (via Mobile)

We purchased this looking at the hype it had. Didn't even last for an year, their service is one more huge scam.


IFB washing
Oct 02, 2024 09:37 AM1756 Views (via Mobile)

IFB sharing customer details to third-party vendor, it's annoying getting too many calls for service .. they come and sell their products and accessories ..no service to be done .


Customer service very bad
Sep 10, 2024 04:08 PM2468 Views (via Mobile)

IFB is a very fraud company. I suggest you to never purchased any product of this company. Their product service quality is very poor.


Third class compony
Sep 03, 2024 10:54 AM2592 Views (via Mobile)

Thirdcallss componya do not buy this product their service are very bad and they can't have serivese


IFB washing machine unfiltered review
Aug 12, 2024 11:07 PM3030 Views (via Mobile)

Worst machines are being provided by IFB. Customer service is way poor than you ever think. Machines can stop working anytime even after several repairs, their warranty/guarantee everything is vague. It’s a scam, the company does nothing but fraud with people by selling such.


YOUR RATING ON

IFB 5.5 Kg Fully Automatic Front Load Washing Machine Eva Vx
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Recent Questions and Answers on IFB 5.5 Kg Fully Automatic Front Load Washing Machine Eva Vx

500

Executive elite Machine is not taking additive/ fabric conditioner

Sep 25, 2024

By: mamta1961

Answers: 1

500

Raise and spin not working, because of drum not working , how to clear this issue

Mar 08, 2024

By: cjeeson007

Answers: 1

500

can we put clothes only for drying

Feb 28, 2024

By: shantapedagopu

Answers: 1

500

Do you have drum rider?

Dec 21, 2023

By: babudanieleb

Answers: 1

500

Can i get its drum

Nov 06, 2022

By: bebu217

Answers: 1

500

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