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IFB 1.5 Ton Split AC - IACS18AK3TC Image

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41%
2.26 

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IFB 1.5 Ton Split AC - IACS18AK3TC Reviews

Substandard Quality & Delayed Repair Service
Jun 11, 2024 03:17 PM257 Views

I express my profound dissatisfaction with the service provided by IFB AC Company. On July 4, 2023, I purchased an IFB 1 Ton AC unit, and by June 6, 2024, it had already malfunctioned, displaying an F6 error and becoming inoperable. This premature failure, occurring in less than a year, clearly indicates substandard quality and reliability.


I promptly contacted IFB on June 6, 2024, to request repair services for my malfunctioning AC unit, referencing Token No. 1014163663. A technician visited my residence the same day and identified a faulty PCB as the problem. I was assured that the replacement would be completed by Saturday, June 8, 2024, as the necessary part was to be sourced from IFB’s store in Ghaziabad(UP).


Regrettably, despite promises of expedited service, there has been a significant delay of five days in the repair process. The PCB has yet to be received by the service center in Mathura, which is only 157 kilometers from Ghaziabad—a travel time of just over two hours. This unacceptable delay has caused considerable inconvenience and discomfort for my family, especially during extreme weather conditions in Mathura. This situation has further worsened due to the illness of my six-month-old infant.


Moreover, the lack of communication and false updates regarding the status of the repair have compounded my frustration. As a paying customer, I expected timely and efficient service from a reputed company like IFB. On June 11, 2024, as a gesture of sympathy, I was informed by associates and the area service center that my AC would be repaired by June 13, 2024. However, this promise also lacks assurance and credibility. It feels as though the service team is working against the customer, making us feel deceived.


This experience has been highly disappointing, and I urge IFB to improve its service and communication standards to better serve its customers.


Buy IFB only if you want to loose peace of mind
Oct 21, 2021 12:58 PM2502 Views

I am writing this review only to warn potential buyers.


I had purchased 1 ton non-invertor split AC from IFB point about 3 years back in Navi Mumbai. In first year itself AC start giving problem. Company service team smartly pushed problem out of warranty period by doing minor problem.& As soon as warranty period was over AC started giving problem again. I had spent close to Rs. 15000 in last three years on account of AMC, Gas refilling, Rerouting of piping etc. and after all these expenditure AC has not worked. In last three years AC has been out of service for more than 1.5 years. They were not able to replace indoor unit coil with new even I was ready to pay and left me with local service company.


All in all after 3 years I was so fed-up with this AC, I had changed indoor unit by spending another 13000.


So you can work out that how much this AC of IFB had cost me.


They have not hesitated to sell me obsolete and defective piece. They did not support or solve the problem honestly. During COVID period they could not provide service for 12 months but they did not extend my AMC for even 15 days.


I would say if you want peace of mind and you really care for your money. Stay away from product of this company.


Ifb AC model:1ACC181A3T4C
Sep 05, 2020 09:40 AM3463 Views (via Mobile)

The model which I was purchased on 28/10/2018 the day onwards I am facing many problems person will come and go once replaced a part due to sensor failure in warranty the day I questioned today I have warranty if not it will be very problematic again today AC not working now they are charging only for check up 590/-


Raviteja


8096666498


YOUR RATING ON

IFB Split AC 1 Ton
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Horrible after service by IFB
Oct 08, 2018 08:39 AM6708 Views (via Mobile)

Horrible after service by IFB. Technician are totally ignorant at trouble shooting and immediately recommend changing of major / expensive parts costing thousands of rupees even for seemingly trivial issues. As soon as u cross questions them they get arrogant and defensive. IFB seems to be a money making fraud enterprise where u pay more for repairs than the product itself.


Worst Air Conditioner
Aug 29, 2018 11:25 PM6696 Views

Bought 2 IFB airconditioners in June 2017 from IFB shop which was close to my house 200 feet away. It was a nightmare. Delivery delayed few days and installation another few days. Fan blades were not swinging and it took another few days for tech to come and fix. Had to leave India for a year and when I returned the AC was leaking with water and the warranty expired. Tech says due to non usage freon leaked and is the reason for leaking and wants me pay Rs3500 to fix it. Worst experience with IFB and would not recommend anyone to buy IFB a/c. Run away. I have blue star for the last 5 years which was used only in Aug of every year and working like jem and had not done any maintenance at all. Since I am an NRI I could not do much to get IFB to fix my problem.


Loved the ac
Jul 31, 2018 06:48 PM6359 Views (via Android App)

Recently I bought ac of IFB in goa and I loved it really its cooling is Damm good guys I will prefer everyone to go for it as u will enjoy the great service by IFB the servicing I also free once in 3 months nd it really sounds good. Glad to have this air conditioner. If anyone of u is Willing to have this beauty in ur house than I will prefer u to go for it guys ??


Worst product
Jun 08, 2018 12:20 PM6481 Views

I ve bought split ac from IFB, MODEL NO. IACS18KA3TGC couple of years back. Now I am getting very bad experience with the product that "it's gone". Not Working absolutely. There is no any response from company side. From Toll Free to Service Manager, every one saying that to take Rs. 10000/- for repair. Within two years its required 10000/- rupees for service. Think about How the product is? I don't know that Rs.33400/- requires within two years Rs. 10000/- for service. Then Rs.10000/- how long will be work?


Chennai, India India
Very bad service
May 14, 2018 05:24 PM6418 Views (via Mobile)

I have purchased this AC in October 2016 from the time we have been having problems with the AC, just because we have not purchased copper wire from the installation person purposely he had not fixed it properly. We have been facing water leakage issue for past one week and no service center is giving proper response and I have called then nearly 20 times


Ever seen such an worst technicians
May 14, 2018 04:20 PM5965 Views (via Mobile)

I hve purchased IFB 1.5 ton ac. I haven't seen such an worst installation ever. the technicians are damn worst. if the technicians wanted to do everything according to there wish. thn y the hell r u keeping such an technicians. even though they r younger then me, they r nt at all ready to listen my word. if they r not ready to listen others words, y r u sending those technicians to customers home. Before buying the product u people make us panic not to touch or fit the ac before the technicians reach our home, if u fit the ac urself, u won't b getting the warranty of 3 years. is that the way u make the customers get panic. it will b better that u won't give any warranty. stop sending those technicians to customers home they completely spoiled the look of our home


IFB SPLIT AC MODEL 18KA3TGC
May 04, 2018 12:51 PM7151 Views

HELLO FRIENDS,


I have purchased split AC MODEL 18KA3TGC last year on 1 may 2017. since then I have called them many times, in every visit they tell us your AC is working properly. I am using another AC it's cooling is marvelous. I am shocked with the quality this brand is giving. it is a big SHAME on IFB. very upset with the quality .


for that AC I have paid around 30000/- which is my hard earned money . and now its 4 may 2018 . only one year has passed it has become a fan. even a cooler is better than that.


best regards


shashwat


7307554425


Ifb split ac1 ton
Dec 14, 2017 10:52 AM8697 Views (via Android App)

Ifb air conditioner is a very good service, ifb company are provide many facilities like eco, fan power increase and decrease , set a timer mode, swing, the customer care always helping you ready, air conditioner remote the light feature suppose you sleep a darkness you are increase or decrease a power level of air conditioner but you have not seen to air conditioner remote because your room darkness but the ifb air conditioner provide a facility the air conditioner remote 1 key are push and hold the and to start a light to ifb air conditioner remote and most use full facility of ifb air conditioner the room dust removed you are change to ifb Air conditioner weather suppose are feeling so very hot you start a air conditioner to cold mode and you feeling a cold you start a air conditioner to hot mode I am used ifb air conditioner and it best you are purchased the ifb split AC and happy


katochradityaMouthShut Verified Member
Palampur India
And all arround solution
Dec 11, 2017 12:08 PM12226 Views (via Android App)

Resently I purcharsed my an IFB air conditioner from IFB point Palampur, Himachal pradesh. The sevice was good and the person gave free installation.


Its been a year since I have been using this air conditioner and it is very effiicient.


No problem so far I have faced in my usage. One free service has also been done and I found that all the parts were working good.


This ac comes with different modes and gives you lot to choose from. One is you set timer when to cut off in night.


Highly recomended to all. IFB os one of the best in the segment.!


pmeenia7MouthShut Verified Member
Jalandhar India
Ifb 1.5 ton split ac
Nov 15, 2017 04:48 PM13305 Views (via Android App)

I would like to tell tou that I bought this ac this summers and used it in limits in the starting its cooling was good but within a month its cooling got reduced and it started making loud noise and there was a problem of water leakage below the ac and due to the sound sleeping gets disturbed. Just after a month the cooling got reduced so it is not reliable and I am not satisfied and for its cost it is costly as there are option of other companies also.


Very very good
Jul 15, 2017 09:51 AM14797 Views (via Android App)

Recently I purchased that product. One time I cannot understand which brand aircooler can I purchased then my friend asked me for this ac and told me he used that brand last two years and still they have face no major problem. He consumed that aircooler five to eight hours per day.


Then I decided to purchased that brand and I purchased it and I feel my friend tell me true because this aircooler is so good. It cooling my house very fast and make me very comfortable. It consumption rate are afordable. It customer support good. So if you buy ac then try that ac.


Worst product
Jul 09, 2017 11:35 AM13844 Views (via Mobile)

I bought it on 29/04/2017, warranty got over on 28/04/2017 and in July the stopped. Motor damaged, board damaged. 5000/- required. Don't buy this product. Experience is horrible. Cooling gets refused just 3-4 months after purchase.


It does not swing properly.


manish8271962001MouthShut Verified Member
Deoghar India
IFB 1.5 Ton Split AC-IACS18AK3TC
Jun 20, 2017 09:07 PM13949 Views

Hi friend today I am hare to tell about this IFB 1.5 Ton Split AC-IACS18AK3TC.


I am using this from 1 years ago stile it is in good condition and work proper


I have no any kind of problem regarding this ac . the service and support is


fantastic . it cool smoothly and very fast with out any kind of sound . the quality of this product


is fantastic and is reliable and trusted . it is stylish and having modern look . overall it is


easy to use and clean . its value for money deal


Good so far
Jun 08, 2017 03:12 PM17893 Views

We had purchased this AC about 2 years back. Although we don't feel the need to run it on a daily basis, but have used it considerably during the summers for the last two years. We are happy to say that till date haven't faced any issues with this AC. I had cleaned the filter once during the past six months and it is working fine. The 1.5 ton is perfect for a standard bedroom/living room and it gets cooler really fast. Produces almost no sound. Reliable product at good price.


Mumbai, India India
MY AC IFB 1.5 ton split
Jun 07, 2017 03:56 PM14675 Views

We have purchased this product in 2014, one year along with service it was functioning perfect. As the service is over it has started giving problem. There is leakage of AC inside every 5 mths. It is really frustrating to spend Rs. 500 for every service to be done. Secondly within 2 years gas leakage problem. Doesn't make sense purchasing such a premium product with so much maintenance.


Morever to add to this called up the call centre for the charges of gas leakage, they are unable to give as they don't have the charges and requested me to check with the service centre. How can a customer know if he is being charged genuinely by the service centre. The company should have some standard charges which are readily available with them for the customers to check.


Overall not satisfied, there is no value for money.


AC NOT WORKING PROPERLY
Jun 06, 2017 06:50 PM14398 Views

I PURCHASED A/C LAST 3YEARS AGO BUT IT IS INDOOR LEAKGE IN EVRY 3 AND FOUR MONTH AND NO MACHANIC SERVICE I THINK THERE IS NO NEED FOR RANK GIVEN BCZ I AM NOT SATISFIED BY YOUR CUSTOMER SERVICE AND PRODUCT SATISFACTION. AC'S COOLING IS NOT RELIABLE I WOULD LIKE TO SAY AT LAST COOLER IS MORE BETTER THEN THE AC BCOZ COOLER IS AVAILABLE IN LOW PRICE BETTER THAN AC. I THINK AC IS NOT GOOD FOR ME THANK YOU


Dehradun India
Facing the Problem in my IFB AC form intial stage
Apr 17, 2017 01:34 PM17270 Views

Dear IFB Team,


I have purchased one AC of IFB make for 1.5 ton in last May 2016, but I very disappoint with your service part. your Dehradun representative not installed this AC in proper manner. Out door unit temporary installed just near to my room. As per your service engineer, Your service Engineer told me They will installed in proper manner after few days, I have trust your service engineer and give some time for proper installation but nobody come for proper installation then again complaint on your toll-free no after that come your another service Engineer Mr.Shashank but he has repeat false commitment and after so many reminders over phone not attend my site till date. can u believe that your service engineer visited in last September and give me verbal confirmation, will come soon with required pipe or other thing but after crossed the 6 months, nobody come back for proper installation and otherthing. many time complained to your local representative for same. But I am unable to get any response.


I think, it’s major mistake of my life as purchased the IFB unit.


Can you help me for same or not please tell me in single line otherwise don’t worry.


Will wait your favourable response.


Regards


Akashdeep GAzwal


9719514443, 7830326658


I have above out complaint in IFB customercare 2 week back but unforunatly no any response got till now.As per me their service is too bad.


YOUR RATING ON

IFB 1.5 Ton Split AC - IACS18AK3TC
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