I would like to share my Trip arrangement from this travel agent(Holidayknock).
We booked for honeymoon package. 5N6D.
I paid advance amount it was not credit their account later 2days I chased still not credit to their account, even though travel agents understand it’s not my issue its for technical issue on payment gateway then paid return flight tickets. On one day before all amounts credit to their account.
Day1: once reached Shimla first day the hotel was not good we shocked it’s not safe for couple then immediately called to travel agent it was rectify immediately ofcourse extra room cancelled and new room upgrade charges.
FirstHotel feedback : ambiance not good, location not ok, food not good, room service worst. Later asked the travel agent got the new hotel for day2 onwards travel agent booked new one it’s awesome hotel “paradise village resort “. Hotel very good for honeymoon couple for privacy and food also good.
Day2: Simla sight seeing and Kufri place and local sight seeing driver Mr.Ramesh guide as best options and cost details also and aware of tourists places.
Day3:Kullu and Manali the hotel “New harmony inn” hotel was good and food not ok, for honeymoon package candlelight dinner and room decoration not attractive. Assumed they will do perfect but if we require any specific tell in advance to hotel.
Day4: went for rathangpass place but in our car pass not uptainted from travel agent, it’s required time breathing at least 3 days confirm your car for travel.
Day5: local sight seeing good places and temples
My overall experience with this travel agent was good and as a customer get confirmation on hotels pls verify your requirements such as Fan, heater, etc., if not pls ask this travel agent well in advance.
First day hotel issues owner Mr.Kunal and Miss.Mamitha handled beautifully with in 1hr.
- Thank You! We appreciate your effort.