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Hitachi Double Refrigerator R ZG470END1 Image

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41%
1.89 

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Hitachi Double Refrigerator R ZG470END1 Reviews

Non Availability of Parts
Aug 30, 2024 05:59 AM1182 Views (via Mobile)

I read all comments here and agree with all who are facing problems. I need to change some parts and I logged complaint before 3 months but still they are not able to solve my problem and giving reply like your part has been dispatched from Hyderabad and banglore etc. In such a scenario of fast dispatching is 3 months are reasonable? I started using Hitachi Freez as Hitachi Cup board.


Worst service of hitachi ,no trained technicians!
Aug 16, 2024 02:19 PM1315 Views (via Mobile)

Worse ever service center i have registered a complaint of refrigerator since a week and a technician came and could not resolve it and said i’ll send a senior since then nobody has come yet and even worse is the customer care people who doesn’t respond well ! Highly dissatisfied


Horrible product
Aug 10, 2024 08:39 AM1392 Views (via Mobile)

Purchased in 2023 and now:




  • replaced gas




  • mother board has conked




  • compressor has stopped working






Service guys give any illogical theories for issues!!


Will never recommend Hitachi refrigerators.


YOUR RATING ON

Hitachi R-V470PND3K Frost-free Multi-door Refrigerator
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Terrible after sales service
Feb 13, 2024 04:30 PM3682 Views

The product is good but their after sales service in Pune is worst ever. Their service managers work from home and dont bother to answer customer calls as they seem too busy with their families. If you call them more than once then they give you a warning . Hitachi is loosing its image because of such bad service. Please improve


After sales service
Jan 24, 2024 07:51 PM3679 Views (via Mobile)

The fridge is just 2 year old and the mother board of the fridge is completely spoiled and had to be replaced. The complaint had been registered almost 17 days back and yet the new mother board is not been received and the advance for the same is also given.. the service provided is highly poor . The technicians as well as the customer service people are always and completely unaware about the spare parts. Sad to know that such a good brand has such poor after service.


rj1541982MouthShut Verified Member
Kanpur India
Hitachi refrigerator: A Bitter Customer Experience
Oct 03, 2023 12:20 PM5417 Views (via Android App)

I bought the Hitachi refrigerator about 6 months ago. Hitachi refrigerators have very good colours and designs. It is very convenient to use. Its features are quite good and can be easily understood by anyone. It is quite easy for everyone to use. Due to the wheels in this refrigerator, it is quite easy to move the refrigerator from one place to another.


But after the passage of 6 months, problems arose in this refrigerator. At first, its handle was broken. After this, water started flowing from below. Due to this the lower part of the refrigerator rusted. After some time the ice in the refrigerator stopped freezing. After this, we called the customer care. The phone number that was given to us in customer care. That phone number was not working.


After this, we somehow located the service centre through the Internet. Went there and complained. After this, no mechanic came from there for 5 days. After this, after complaining again, the mechanic came with great difficulty. Who did not understand what was the problem with the refrigerator? Their staff is inexperienced. Within a month, three mechanics came but no one could understand the problem of the refrigerator. After this, the compressor was changed. But after some time the same problem came again. Now this fridge is lying in the junk of my house. Now I have sworn that I will not buy anything from this bad company.


Service
Oct 03, 2023 10:52 AM5268 Views (via Mobile)

Wrost service ever seen, very unprofessional behaviour of customer care and moveroer the technician don't come on time after promising, NEVER BUY HITACHI PRODUCT


I won't waste star on this co


Terrible product and even worse customer service
Sep 30, 2023 07:45 AM4923 Views (via Mobile)

We brought a double door hitachi from Kohinoor mulund in 2021 and it was sold with a lot of promises but it started giving trouble from the start.


Now we are in 2023 barely 2.5 years of usage and the compressor needs to be replaced. I have had multiple refrigerators and never had to replace the compressor before 10 year os usage. Their customer service is with the attitude “take it or leave it “ no solution giving mindset. Will never buy hitachi products again or recommend it to anyone.


Don't buy...worst quality and service
Sep 27, 2023 12:07 AM4897 Views (via Mobile)

Bought Hitachi fridge in 2016 and it started giving from 1st year of purchase. From dripping water to No cooling every few months. Hitachi authorised service technicians based in West Delhi are not able to solve it. I do not know why hitachi assigns complaints to them every time despite so many issues. Every time have to pay heavy visiting charges, part change and gas refilling charges beside spoilage of stored food items. Really regret the decision to buy Hitachi.


Worst service
Aug 18, 2023 11:38 AM5443 Views (via Mobile)

Worst service, Poor quality of PCB they are providing


I’m facing again again same problem and for every visit they are asking for money very poor service


Hitachi Refrigerator never purchase
Jul 14, 2023 08:53 PM6447 Views (via Mobile)

It is world class to road class. Being handled by reckless people who consider customer at their mercy. They do not have spares to support and staff are dumb to respond


WORST CUSTOMER SERVICE EXPERIENCE - NEVER PURCHASE
Jul 11, 2023 06:55 PM6161 Views

I purchased a Hitachi 466 litre Double door refrigerator few years back from Croma at Secundrabad, I was given assurance from Croma team that they would get all issues fixed within 24-48 hours. My fridge brokedown almost 25 days back on 17th June 2023, I registered a complaint with ticket number 23061908366 and I am still waiting for Hitachi team to fix the fridge(10th July 2023). Hitachi India Customer service number(+91-756788xxxx) is not functional and entire team is inefficient in resolving customer issues. I am shocked to see Hitachi selling products by providing such service. I had to go to Croma store multiple times seeking help, but they all are equally hopeless and helpless. I managed to get the number of Hitachi service manager(MR Sarvanan - Mob - 888695xxxx), he is one of the most inefficient and irresponsible customer service in-charge I ever dealt with, I have been talking to him for almost 3 weeks, He does not have control on the technicians, suppliers or the situations happening at Hitachi. I will NEVER PURCHASE any product from Hitachi in my life again and will recommend the readers of this review to avoid buying electronics from Hitachi.


Hitachi 2 Door Refrigerator
Jun 16, 2023 11:56 PM6607 Views (via Mobile)

Hitachi refrigerator are the worst. The company only sells junk material in India. Company is lead by a equally incompetent and unprofessional MD Bharat Kaushal who is completely indifferent to customer complaints, the company is unable to provide timely service


Should have never bought a hitachi refrigerator
Apr 23, 2023 06:52 PM7570 Views (via Mobile)

Awful, terrible, the worst service and no support from hitachi despite several calls and e-mails.


The service people suggested by Hitachi at S A Aircon cheated me of 18500/- on the pretext of ordering a part. Never brought the part and refused to return the money. Reported to Hitachi. They keep giving empty promises to get my money back but don’t do anything. I have a broken refrigerator in this hot weather for 2 months now.


To top it all when I called for service they assigned a person from S A Aircon again instead of blacklisting the company!


If your appliance ever has a problem this is what you can expect.


The first and last Hitachi appliance I will ever buy


Hitachi Fridge Freezer
Apr 04, 2023 05:28 PM8152 Views (via Mobile)

I bought an Hitachi Fridge Freezer 12 years...It has been moved a few times...'Never missed a Beat' absolutely Great Fridge Freezer...


Very poor after sales service
Mar 21, 2023 01:27 PM8531 Views

We have bought Hitachi refrigerator - 2 Door Bottom Freezer with capacity of 525 L 3 years back. The freezer stopped working and when we complaint, the engineer visited and taken visit charges but not fixed the problem saying the parts are not available and as soon as they do, they will fix the problem.


After 3-4 days we received a call from service center saying that parts are now available and a service engineer will come tomorrow to fix. Next day no one comes. Then I get a call from some random engineer and he says the parts are not available in the center, but he has them and can fix on personal basis. I refused and said that I would get that fixed from the company


Since then we are chasing the center and they do not resolve the problem. No one visiting and every time they say someone will come, but nothing happens. Its been 11 days and all we are doing is.chasing the company. They have stopped picking our calls now


Don't know what to do, so writing the review at least to make people aware how they cheat


Never recommend to buy HITACHI products
Feb 25, 2023 01:15 PM8747 Views

We are charged about 5000 Rs. to repair our new refrigerator of HITACHI which doesn't fall in any warranty. We regret to say that this company sucks for any appliances and would never recommend to buy any of their products. Again and again, it breakdown and they ask us to pay charges for everything. The compressor comes with warranty but the gas that it requires will be chargeable. I mean it is not even 2 years that we purchased it and they ask so much amount of money just to fill their pockets with such downgraded quality.


Hitachi fridge
Dec 12, 2022 01:29 PM10185 Views (via Mobile)

Terrible refrigerators. Please don't buy. Not effective in India. Since the day we bought it there have been leakage issues and cooling issues


Don't Buy Hitachi Refrigerator
Oct 10, 2022 08:27 PM11370 Views (via Mobile)

Don't buy a machine from a company to which it can't repair itself.After spending Rs 7000 to service centre no results.Now i am selling it in 1000 bugs refrigerator i bought in 44000.A part from wasting money a lot of time spent on


dealing with gutter company (Hitachi).


Hitachi 4 door 650 ltrs fridge
Jun 24, 2022 03:50 PM13991 Views (via Mobile)

Most fuc@ed up company selling substandard products in the Indian market.


HITACHI is a bogus company, the contact nos. of their company in aerocity New Delhi are bogus.


This company should be banned from conducting business in India.


This is a CHOR COMPANY.


YOUR RATING ON

Hitachi Double Refrigerator R ZG470END1
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Recent Questions and Answers on Hitachi Double Refrigerator R ZG470END1

500

Can i have 3 doors of this fridge

Sep 23, 2021

By: arifh1847

Answers: 1

500

Disply guidelines

Jul 06, 2021

By: mahendrakanzariya

Answers: 1

500

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