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8%
1.04 

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Rs. 6,159 (Launch price)

Hindware

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Hindware Water Heater Reviews

Good product with worst installation service.
Dec 01, 2024 01:51 AM235 Views

On 20.11.2024 bought a 10L Hidware atlantic amelio geyser from Raipur Electronics, Barasat, West Bengal. Sales person assured me that the product will be installed with in 48 hours.


No one communicated in 48 hrs. Then I called the sales person and informed him about that. He again assured me that the installation will be done by the next day.


Again no one called me even after 72 hours. I called the sales person again and asked to give me the phone number of someone of Hindware company. He gave me a number and I made a call on that number. One gentleman picked up the call and said he is not from the service department of the company but he made a conference call with some lady of service department.


The lady then connected the call with local service centre. The man from local service centre tried to point that they called me earlier and I informed them that the installation was already done. Off course, that was untrue. After a couple of minutes conversation the man said he was sending service engineer for installation.


In the evening of 23.11.2024, at about 6 pm two young amateur boys came and opened the sealed box and informed me that the clamp for hanging and the valve for cold water flow are missing in the box. He called the lady from service department of hindware, I mentioned earlier, and informed her about the missing components. The lady asked them to leave the place and she would talk about the matter on 25.11.2024, since the next day was a holiday.


In horns of a dilemma situation, I called the salesperson and let him know the situation. He asked me to come over to the store and to meet him. When I met him, he handed a clamp(which was later proven to be a misfit for my model) over to me.


Since I had some urgent jobs next week, I requested the service engineers to install the geyser on next day, on which they agreed upon.


On the next day(i.e. 24.11.2024 sunday) morning the service engineers came and installed the geyser. I had to buy the valve for cold water pipe from them.


Later, when the engineers left, I noticed water was dripping from the cold water pipe.


With utter frustration, I called up a local plumber for fixing the same. He came and replaced the pipe since it was cracked during installation.


This was the worst installation experience I have ever had with any product. However, the geyser is working fine till now.


Don't know what will happen if I ever need a service from Hindware within warranty period.


Perhaps, Hindware has disabled writing google reviews.


Hindware Cristillo 10L Storage Heater
Oct 13, 2024 09:40 PM360 Views (via Mobile)

I am in Chennai. I got 4 Nos. of Hindware Cristallo 10L Storage Heater on 11-Feb-2023.


Company says 2 Years Full Replacement Warranty.


One of the Heater Tank is Leaking.


Registered Complaint last month and No Solution as yet.


Very Poor Service.


Last week another Heater is also not working. Power is ON but No Hot Water.


Very Poor Quality product.


I will not buy or recommend Hindware Heater any more.


Waste of Money.


Hindware water geyser
Sep 02, 2024 12:02 PM439 Views (via Mobile)

Poor services technician cannot get in contact with customer and customer are unable to contact the company


YOUR RATING ON

Hindware Intelli 3 L Instant Water Geyser
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Hindware Atlantic - wastage of money
Dec 21, 2023 06:28 PM799 Views (via Mobile)

Wastage oh hard earned money. The worst water heater. Very very poor after sale service. Please don't even think to go for it. My sincere advice to all.


Pathetic Service
Nov 08, 2023 08:44 PM863 Views (via Mobile)

My water geyser was stop working on July 2023 and I had make a complaint to Hindware Support center. They had provide a ticket No and no one visit for that. After complet o month they did closed the ticket number but my problem was not resolved. Afeyr that I had make a complaint again and writ a email to support team. But in vain. And finally after frequently calls and emails my Hindware technician had call me today date 8-Nov-2023. He did quick resolve of problem . And repaired it quickly. He is honest and hardworking but hindware support team is too pathetic who take so much time around 4 months to do the necessary action. Also Have to say by frequently calling I did contact Gujarat Service Had Mr. GOVIND GUPTA. And he made me a promise to report quick. And he done his work within time he given. I am rating 1 star for technician and and Service head. 4star deducted for pathetic service of support center and hindware.


Hindware -poor after sales service
Feb 06, 2023 07:10 PM1302 Views

I was under the impression that Hindware is a professionally managed company and sells quality products with good after sales service. But my real experience is different. I registered a service complaint with Hindware on 21 Jan 2023 and till 6 Feb 2023 no one contacted me. Several follow up calls and multiple regsitration on the WhtsApp number are of NO USE. It appears that Hindware thinks that their responsibility is over after selling a Home Appliance and taking money. The WhatsApp system of Hindware is a big joke. You can register and escalate complaints 100 times but no one will bother to contact you. HINDWARE should get out of Home Appliance business and sell only closets and wash basins. Selling electronic Home Appliances is not a joke and HINDWARE is NOT EQUIPPED to deal witrh such products


Geyser Service
Jan 28, 2023 04:29 PM1289 Views (via Mobile)

Pathetic and miserable company.Idiots running the company.No accountability.will never pirchase hindware items again.


Product is under warranty.
Oct 03, 2022 09:42 AM1843 Views (via Mobile)

Product is under warranty. Nobody is attending the product after repeated complain for last 01 month.


Waste product
Sep 21, 2022 05:43 PM1876 Views (via Mobile)

This geyser always gets repairs. This is the third time I got the repair. I have called to customer care, but no response from them.


Hind ware will not take care of issues. Time waste of calling to the customer care.


Waste of money


Chennai/Madras India
Veryyyyyyyyy worst Product
Nov 25, 2021 10:01 AM3790 Views


  • I never used such a worst product in life




  • Hopeless services from customer care




  • Very worst product which kills you




  • It won't get heat & your current bill gets increased like anything




  • There is no zero stars. So that I can wold have selected it




Hindware 3ltr Geyser
Apr 15, 2021 02:34 AM5439 Views (via Mobile)

Bought a hindware 3L geyser thinking of its brand name ... But it's a worst choise made ever ... In a span of 1 year the geyser has been serviced 6 times and problems with it continues.. I would never recommend buy Hindware electrical accessories ... Waste of money and very poor service from Hindware.. Never on time... Please do not buy thier product..


BAD QUALITY
Dec 21, 2020 11:19 AM5703 Views

I have purchased 6L Hindware Geyser, Quality of product not good at all . I waste my 6000 rs.


Bad Customer service.


Please do not buy Hindware products. They are cheap and very poor quality.


Worst product, don't think to buy
Jun 08, 2020 08:04 PM6500 Views

I bought this geyser around 1.5 years back & till then I at least had to call an electrician for 4-6 times. Sometimes, it's rod got burn, sometimes wire just burnt up, sometimes tap starting giving shock as water is good indicator or electricity. So, it's quite risky going with such poor product.


Above all that, when you call customer care, they will inform that they will send someone within 2-3 days but it will took 10-15days, and meanwhile you will get frustrated call these illiterate people again and again because they will start ignoring your cals.


So, be smart & don't ever think to buy hindware products. I am having regret so sharing this so no one other faces the same.


It is wast product
Jan 06, 2020 09:01 AM7022 Views (via Mobile)

MY NAME IS NAGESH GODAVARI, We buyed 27-6-2019, HINDWARE 25L METAL GREYSER H20SB1 , THIS PRODUCT ABSOLUTELY WASTE PRODUCT, IT IS NIT WORKING AND NOT HEATING WATER,


DakNamTiltuMouthShut Verified Member
Kolkata India
Item delivered is not matching what I had ordered
Oct 09, 2019 07:17 PM7383 Views (via Android App)

I ordered Hindware Acero 10L, 2kW storage water heater though Amazon online sale ( vide order no. 407-8205319-3193951 dated 04/10/19) to be sold by India Sales Corp. Today I received the item, but instead of ordered item, Hindware Acero, a wrong item Hindware Atlantic Ondeo Evo 10L model has been sent.


I find that item description in the invoice is Hindware Acero-10L( the ordered item) but, the item received is Hindware Atlantic Ondeo Evo 10L model. Therefore the item mentioned in the invoice and the item actually received are not matching. This will make the warranty void.


I am ready to accept the mailed item but the invoice item description need to be corrected. I am eagerly waiting for your reply.


Bought Hindware 15L Geyser
Aug 09, 2019 12:09 AM7195 Views

I bought a geyser in a sale on October-18 and within 2 weeks water leakage started from it. Then I raised a complaint after 2 weeks a technician visited and said this issue is common in all hindware products, i'm literally shocked with his answer, and after a couple of weeks the machine got burnt with huge sound and again I raised a complaint this time a new technician came and said that the machine is damaged and it'll be replaced with a new one as it still under warranty period. But, till date no one came and did it. Its almost 2 months now, and the worst part is they even close the complaint with out attending it, leave about calling to the customer and updating on status on replacement.


Visakhapatnam India
Worst geyser
Mar 23, 2019 01:32 PM7051 Views (via Mobile)

It didn't work for more than 3 months and after tank got spoiled and filament burnt. The service personnel said it needs replacement. And didn't receive any replacement for almost 1 and a half month.


Today contacted service online number. They say there is no pending service request with them


ANDHRA PRADESH (Hyderabad/Secunderabad) India
Worst heater
Jan 12, 2019 05:12 AM7427 Views (via Mobile)

I was purchased a hindware 25 liters from metro, Hyderabad. After 2 months of installation, the product is completely loosen it's back support and fallen to the ground...then I called to the customer care.


Even there is no response from the team.........


Installation
Oct 28, 2018 05:28 PM7030 Views

Hindware closes installation service without installing the product. I purchased this product and I received a message with executive details and the next day I received another message which said that service has been closed successfully. This is really disappointing and false promise made by Hindware.


If this is happening initially, it is going to be worse possibly.


Frustrating product
Sep 11, 2018 11:39 PM7349 Views (via Mobile)

I buyed a 15 L storage geyser which taked 60 min to heat and for proper ublta hua water we havr to wait for 1.30 hr .so time consuming and irritating product.


I really want to know from all brands do take similar time for heating the water and their technichians are saying all geysers took 1-2 hour for heating the water please do reply


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