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32%
1.71 

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Customer Care: +91-20-32400892

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Hi5 Broadband Services Reviews

Not Reliable
May 13, 2023 04:17 AM 187 Views (via Mobile)

Internet goes of every night.. N I do night shifts.


Their customer service number do not respond after 6 in evening.


No response even after multiple complains


Poor internet
Jan 14, 2021 03:22 PM 1387 Views (via Mobile)

Very poor, worst internet. 20-30 times disconnected in a day. Never get solution. Even I am not able to cancel my 1 year subscription. Please don't take. Very rude answer


Bad Service
Jun 11, 2020 03:30 PM 2594 Views

Speed is fluctuating in a large extent. Service is very bad. most of the time I got service provider out of reach. Numbers switched off. pretty much delay in resolving issue. I am not satisfied at all.


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Hi5 Broadband Services
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Worst customer service by Hi5
Jun 09, 2020 12:06 PM 2579 Views

Hi5 is providing really good Internet speed but customer service is very bad. If your internet is not working, you have to suffer a lot to get it fixed. No timelines or ETA to fix the issues and we have to just wait until the service enginner come to your place to resolve the problem. Support staff is not that professional to atleast give you assurance that your problem is noticed and will be resolved soon.


We need to keep following up with individul service enginner for resolution. Help desk numbers for support are always unreachable


No support, good speed bt if you are stuck, STUCK!
May 23, 2020 10:14 AM 2573 Views (via Mobile)

Never receives calls, literally no support from them, speed is good bt they dnt have proper communication in between, users have to wait for their help which will never be there.


prateekbhalla10MouthShut Verified Member
Delhi India
Hi5
Nov 26, 2017 11:33 AM 5453 Views (via Android App)

I am uaing this review because I am using this broadband services since 7 months and I am happy with their services and plans, they offer, I am using 5mbps plan with 500GB monthly data usage which is good enough for my work.


Hi5 broadband services are spreading now a days in many cities just because they provides a variety of plans to their customers with different range of high speed internet with cheap rates, so anyone can agford their internet plans.


Hi5 provides 24* 7 customer support to their customers along with a toll free contact number, so anyone can talk with them easily which is good for their customers and also I never feel disappointed with their services.


Non Competitive price, inexperienced support
Nov 06, 2017 12:18 AM 5213 Views

The biggest advantage is that all the google services run very fast irrespective of the plan you opted for.


resulting youtube to work without buffer even at 1080p.


androids apps, google drive files, gmail attachments download fast. [about 5MBps of download speed]


that said it is the only advantage of this internet, but there are lot of cons


> inexperienced staff


> non Competitive price [for similar price you get better speed]


> they have this weird logic built in their authentication system


when there is a sudden disconnection [mostly during rains]


you have to wait a certain duration before trying to log in.


every failed attempt to login [even with correct credentials] will increase some kind of time duration during which your login attempt will fail.


this is really frustrating, as it caused unable to connect sometimes for the whole day.


try explaining this to their technicians . [they aren't capable to understand this] and you will go crazy.


I have learned this from my own experience over time.


feedmemore140MouthShut Verified Member
Mumbai India
Hi5 Broadband Services
Jan 23, 2017 02:20 AM 8715 Views

I am utilizing the administration of Hi5 broadband for right around 1 year. I encountered that it truly gives you an extremely god speed however when it falls flat, you need to battle hard to call the client tend to many time no less than 5-6 times and afterward just they make some move to take care of your issue. Once in a while it relies on upon the supplier you pick and your contacts with them. So I would propose that go for Hi5 broadband administration just in the event that you have no other alternative. It might come up short whenever and regularly for my situation it generally comes up short when you I am doing any essential work. Yet, I should state speed is truly great.


Veryvery poor customer services, don't even tryit.
Jul 15, 2016 09:36 AM 10879 Views

I'm regularly facing internet connectivity issue.


I have been complaining this issue for almost 5 months but no one has come to resolve it.


If you complain the internet is not working then they will come up with the very pathetic & silly reason like your modem hangs. ha ha lol.


Earlier I was using other internet connection with the same modem but nave face disconnection issue. customer service is very very poor. don't even try it.


trivedibabbu014MouthShut Verified Member
raebarelli India
Unreliable Service
Feb 11, 2016 01:35 PM 13834 Views

I am using the service of Hi5 broadband for almost 1 year. I experienced that it really gives you a very god speed but when it fails, you have to struggle hard to call the customer care service for many time at least 5-6 times and then only they take some action to solve your problem.


Sometimes it depends on the provider you choose and your contacts with them. So I would suggest that go for Hi5 broadband service only if you have no other option. It may fail anytime and often in my case it always fails when you I am doing any important work. But I must say speed is really very good.


Good speed with bad service
Feb 05, 2016 11:19 PM 13410 Views

I am using  this  from almost 1  year It really  gives you  a very high  speed but when it stops  then you  have to call them  many time  at least 4-5 then  only they may be solve your problem.


So it  depends on your  provider  and your relation  with him. So please go for it only  if you have  not any  option. It always fails when you are doing important work. But speed is really very good. Sometime speed goes beyond its limit.


VishwanthvenkatMouthShut Verified Member
Bangalore India
Good choice for better internet
Oct 12, 2015 06:30 PM 17175 Views

When my job got transferred and I need to move to a place where I cannot opt for the broadband and hence I got a feedback from my friend upon the usage of his You Broadband  and he suggested me to go on it as it is only the choice for me to accept and when I looked for some other operators they dont even responded correctly so I moved to have this


Finally I got this product after taking some suggestions from friends and yes it meets up the need and now I am very happy for the speed and reliability. before choosing this product as Bangalore is always rainy when I looked for some other operators they don't even responded correctly so I moved to have this one for my internet and it is wifi which helps me to connect my pc and mobiles.but during raining and some odd times it will not able to connect the internet and need to wait for a long time to connect. this is best product for the people who can travel  and its the better innovation of You Broadband so far and yes the isp performance is moderate and their customer support is good.i can suggest to opt this one if you dont have any choice.


Pune,maharashtra India
Pathetic service...
Sep 29, 2015 11:50 AM 17145 Views

Pathetic service .every other day it stop working and you have to call them 4-5 times for fixing it.


and every time you have to explain them who you are and what is your address as they don't maintain any record.


so if you want  to complain then be prepare for wasting 1 -2 hour of your day. Most of the time they don't pick your call. overall it is waste of money and time. Pathetic.


Reviewer88MouthShut Verified Member
Hunasamaranahalli India
Best and affordable service
May 09, 2015 10:41 AM 24086 Views

Hi5 is leading broadband service provider in Pune, they provide service in Karvenagar, warje, Nanded City Malwadi, Sinhgad Road  Sadashiv Peth and Narhe.


Their plan charges are very low starts from Rs 400 / month only. they provide service through fiber optic cables, so u will get constant speed, also their service is quite good as compare to other service provider in pune. there are sevral many reason u should take this connection.


1) Speed - broadband speed are very fast and always constant so will never get any speed problem.


2) No modem- they provide service through fiber optic cables so no problem to reset modem again and again.


3) Affordable unlimited plans- they are having several unlimited plans which starts from as low as 400rs/months.


4) Buffer free youtube- They have all plans buffer free so if u want to watch any hd video on youtube they dont take time for buffer they directly play whether it is 1080 p or any Full hd video. so no time waste.


5) Services- their service is excellent, so u wont face any problem in future.


All plus points, so choose hi5 broadband .


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