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Hebron Transports - Chennai Image

MouthShut Score

24%
1.30 

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17/4A, 100 Feet Road, Opp. Gold Mine Hotels, Koyembedu, Chennai 600107, TN

+91-044-24799422

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Hebron Transports, Chennai Reviews

Hyderabad/ Secunderabad India
Dont Sleep !!
Dec 04, 2019 04:12 AM1365 Views

Don't sleep in this bus, They change the route in the middle of the night, no warning If you sleep, they are polite not to wake you up. You will end up in a different location. I boarded from Chennai(after 12 hours)- I disembarked in Chennai. Fun right?. My destination was Trivandrum(even the bus was to go to tvm). All who were awake were politely told to board another bus at 3 AM in Madurai. My bus, boarded a new set of people and came back to Chennai. Of course no refunds, and don't argue it turns ugly.


In case you end up in this bus any ways - you wake up in the middle of the night and see the bus running. open GPS and make sure you are headed the right way!


Hebron travels
Apr 17, 2019 10:47 PM2059 Views (via Mobile)

Hello


I booked my travel ticket and it got cancelled since your bus is break down, my travel is on 18th and I got message on 17, You are such big names travel operator won't you be having even a single spare bus to operate. My scheduled travel was not to any unknown village or not mud road city it was to Bangalore.


Coming to ur customer care numbers all are soooper doooper busy people waiting for 15+ mins still call is unanswered and many your customer care numbers are switched off even the koyambedu office number was not reachable .


Numbers tried


9380555977


7550244111


044-40244024


044-42808044


7550244222


None of the above numbers were answered. Don't give your valuable customers mental agony and disgrace yourself . All the numbers have been called around 7 PM to 8PM .


Why can't you arrange one spare bus for travel in these kind of emergency dont you have any contingency plans to overcome tis kinda situation.


Chennai, India India
Worst Service
Apr 13, 2019 06:12 AM2277 Views (via Mobile)

Very worst service and no proper response from the transport the bus is delayed by 2 hours I really felt very worst and they didn't pick any of the customer call people who are waiting along with me doesn't the same bus.please don't prefer this bus very worst service


YOUR RATING ON

Hebron Transports - Chennai
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Worst service, frequently cancel before departure
Mar 26, 2019 04:54 PM1963 Views

I booked the ticket from Bangalore to Chennai to travel on 23-Mar-2019, Deaprture @ 22.00, I received a message from Hebron, that bus has been cancelled sorry for the invoncineance" I called more than 50 times to Hebron customer care number, but no reply.


Again at 20.00hrs I received the message tracking id link to my mobile. but I count able to trust the message. so I travelled in another travels.


my trip id: Trip ID: TN4N78885597.


Never ever travel in Hebron


They dnt pick up the phone.
Mar 03, 2019 10:41 PM1866 Views (via Mobile)

Booked bangalore to chennai and same day return from hebron. 7am pick up and they dropped sms of bus cancellation at 1am midnight. No one picked up given phone.


Return journey also got cancelled with an sms exactly at pickup time 10pm. Likewise no one picked the phn. Imagine now... wt u wd do..they dnt respond to mmt calls as well.??????


Worst experience ever in life
Feb 09, 2019 11:17 AM2042 Views (via Mobile)

Plz don’t use this transport anymore. No punctuality. They are delayed by 4 hours. They didn’t even stop for breakfast and etc. with small kids don’t even think to travel in this transport. Stopped in couple of places to smoke but not stopping for breakfast. Worst experience and very poor service in Hebron.


VERY VERY VERY Worst Worst Bad Hebron service
Jan 01, 2019 09:52 PM2079 Views

I have booked in hebron for My family on dated 28.12.2018 from Madurai to Chennai AC sleeper bus.


Boarding point at periyar bus stand 07.35AM. Family members reached 07AM at periyar stand.My wife called many times that given driver no and Land line no also( 9543496400, 0452-4958526). But no one pick calls till 08.15AM. after that driver picked call and give the answer bus has moved from mattuthavani boarding point.why not come there. she is asking that our boarding given in periyar and no one pick my phone and not update to come mattuthavani.


Bus moved from there and again they changed to seater bus at 02.30 PM.My family waited for long time there and start travel that bus.


After reached trichy bus went break down . For 3 and half hours alternate bus not arranged.


Hebron customer service all nos not responding.


Customer call to Hebron manager 8754579478 and arrange alternate bus at 10PM. Passengers reached chennai 01:0AM morning.


1)Boarding point often changing without information


2)Not picking customer phone


3)Staffs worst behavior


4)No punctuality


5)Bus often delay due to break down or non-quality


6)Bus manager also not changed drivers which action not taken yet


This is my humble request do not travel in this kind of travels with your children and aged family members. Its horrible hebron worst service.


Very worst response of the office staff...
Dec 26, 2018 11:28 PM2599 Views (via Mobile)

Hi Am first time booked my ticket to trichy from chennai on 26th Dec.2018 at 11.30 pm...Received the msg stating that reporting time 10.45pm...Immediately tried to contact them over phone more than 10 times.... no response ...came to office at 10.40 pm ..He said no staff to pick the call


And he irritated by his answer that no problem u wait for one hour the bus will come.....


Very worst response.......


Mumbai, Maharashtra, India India
Worst support centre care
Dec 15, 2018 09:24 PM2280 Views (via Mobile)

No response for calls when we really need support. Very pathetic and improper responses from the support representative for Chennai location. 0444 280 8044 was the number I called.


Worst transport called ever. Never travelling on this bus and nor taking my vehicle.


Trip to Madurai end up a worst experience
Dec 01, 2018 10:43 PM2108 Views (via Mobile)

Started one hour delayed from Chennai and oops got puncher after crossing Trichy but no spare wheel! Bus is moving with support of one back wheel. Very bad management. No guilty from drivers or management. All passengers are panicked and reached Madurai at midnight.


Pathetic staffs and service
Oct 03, 2018 05:56 PM2276 Views (via Mobile)

I’m traveling in HEBRON bus from Chennai to Bangalore. I’m in the bus when I’m writing this feedback as I faced so much of discomfort by the bus staff.


Bus is scheduled for 1pm departure, however the bus moved only after 2pm and no information to the passengers as to why we were made to wait inside the bus for so long. Driver and the cleaners are having their lunch inside the bus by making us wait. Hebron has taken the passengers time for granted, which is ridiculous. We passengers choose and make the booking based on our convenient time but after we boarded the bus these delays are absolutely unacceptable.Absolutely sad and poor customer service as they really did not value or respect the customer time. Also they stopped at icici bank for their personal work and then stopped at the petrol station. Overall close to 2 hrs our time was misused by the HEBRON STAFF. Don’t they that having lunch, filling diesel and all should be before the actual departure timings? Secondly, I wanted to notify the HEBRON management that how do you allow your staff to sit in the passenger seat though it is vacant. I’m not against this, but the cleaner who sat next to me was drunk and he stinks alcohol very badly. I couldn’t bear the stinking alcohol and was very uncomfortable in such closed a/c bus. How can this cleaner be high on alcohol when he on duty? Don’t you train your staff how to behave or teach them some basic manners. I have the pic and a video of the staff who was drunk. I will ensure that I will not choose to travel in HEBRON again and I will ensure that I will tell this worst experience to all my known people. HEBRON TRANSPORT IS POOR AND WORST SERVICE.


Very Poor Transport Service.
Aug 31, 2018 05:02 PM2138 Views

Yesterday I traveled Chennai to Hosur. I booked ticket for 2 PM & before journey I got message from Hebron Side. Your bus has been reschedule at 3 PM. & after all it came 3:30 PM, this thing is happening second time with me.


I decided I will never use Hebron service after this kind of service.


Hebron Transport are really very worst. They planned vehicle, as per their convenient, because there are two buses(2 PM & 3 PM), if seats will not complete in 2 PM bus then they will plan only one bus which will start 3 PM.


Pick up van
Jul 28, 2018 09:48 PM2555 Views (via iOS App)

Booked from chennai to salem


pick up van didnot come when I called CC they are saying van got breakdown no call or message from them they told you have to reach yourself only 30mins left for bus to start from starting point it takes 1hr for me to reach there . kindly avoid this transport to reach your place on time


Unhygenic
Apr 28, 2018 09:57 AM2254 Views (via Mobile)

BusNo: AR01J6034


ServiceNo: Coimbatore-Chennai-


Bus had no pillow cover on the pillow.it also had .no white sheet was found missing on the bed.stinking blanket.very unhygenic.Will foward this issue to the concerned authority.disappointed. please ensure the basic requirements are met.


Krishnagiri India
Hebron -, worst experience, don't go in dis bus
Dec 30, 2017 03:04 PM3265 Views (via Mobile)

I booked from Chennai to Bangalore Hebron bus, which should have departed @2pm. Now d time s 3pm. Still d bus hasn't arrived for pick up. And all d passengers are still waiting for d bus. Wat d hell service s dis. This s not d first time it happens in Hebron. Worst experience. Don't book tickets in dis bus.


Siva121214MouthShut Verified Member
-Chennai India
First time my bad experience
Dec 06, 2017 12:38 AM5563 Views

Hello everyone,


I would like share my bad experience about hebron transport.


I have travel to Chennai to marthandam on 21/11/2017.


Ticket fare: Rs. 1578/-


I'm really not excepted, My travel date: 21/11/2017 time 8.30 P.M.


I have contact the hebron chennai office and confirmed to them bus arriving time, they have said to me,


bus departure time at 8.30P.M


Hence I have arrived the perungalathur office at 8.20 P.M.


The hebron transport staff told to me the bus was passed just 5 minutes before.


I'm really shocked and told the hebron staff, they have said to me we have try to contact to you, but the mobile was not reachable hence we will sent the bus to way destination.


I have paid Rs.1578/- totally loss my money.


Actually I have try to contact the transport after 8 P.M, they have no attend my call.


The big transport service no alternative bus arrange to me, they have simply tell me, there is no option to arrange alternative bus.


They staff treat me very rude and hash talk.


Not helpful


Then I have paid Rs. 1500 and travel to via Srm travels.


I'm really very frustrated and disappointment.


That's why I'm telling this is not make a sense to customer, treat every customer is important


Hebron transport over speed
Sep 04, 2017 02:06 AM5929 Views (via Mobile)

Travellig from tiruchendur I th ebus no AR01 J6036 from the very begining of the journey cleaner only driving the bus upto tuticorin then driver drive the bus again cleaner only drove up to trichy. Always travel only in 110 km speed which is not al all suits our condition of road. Co passengers had warned the driver even after that they didnt reduced the speed.of the journey. The bus is also assembled one so it makes the passengers to feel so un comfortable. Cost is also very high in all total this was not at all a good journey with Hebron transports


Please dont use hebron transport
Sep 01, 2017 07:42 PM7530 Views

This was the first time and mostly last time I will be using hebron or. Recommend the same.


I started in Chennai Banglore bus at 4 30 am at koyambedu and I got seat number 24. As the journey started the push back in my seat was not working and I asked the conductor about it and he said he will check. Then the bus started and more passenger started to get in and person in front of my seat got in and he reclined the seat and now I was not able to sit properly!I called the Conductor again and he said it has already been informed. To. Office and he asked me to adjust this time!Paying 600 rs for a ride why should I adjust for a poor maintainace of a bus


Moreover why didn't the conductor or the driver inform me prior while boarding so that I could have cancelled the boarding which was not done!


So in short I had to sit in same position for 7 hours paying 600 rs.


Harassment from Hebron Transport
Aug 27, 2017 12:06 PM5799 Views

This is Chandru. I got a Hebron semi sleeper bus from silk board Bangalore on Aug'16th 2017 to Chennai. I didn't book the ticket by the way. While I'm getting into the bus, the driver said ticket rate will be RS.450/-. Bus started and after half an hour, cleaner came and asked me to pay Rs.1100/- if I fail to pay he said me to get down from bus in middle of the road where there is no bus stop at least to get into different bus.


Where there is no other way for me, I'm forced to travel and I was harrased in front of co-passengers.


Finally I paid the amount and he refused to give the bill, when I asked him, he was like you will get the bill only if you book through online. I need a justification for the same.


Even thought I have escalated this issue to them, they didnt even bother to reply.


FYI,


Vehicle number: KA 01 AE 2127. Person name: PRABHU


Fist experience is worst one . poor planning n tim
May 28, 2017 01:41 AM6619 Views (via Mobile)

I have booked ticket in Hebron travels from chennai to banglore . N time mentioned time was 11.45 pm . We went n waited for long time . After that msg comes we r sorry bus will coming 30 min late . Ok again started waiting n asked the staffs wen will bus come they said wait . But the bus dint come .after 1hr 15 min the bus came . Finally thy started at 1.10 am .n went to petrol pump to fill the fuel its almost 1.30 we r at same location . The very first experince is very bad n thy their planning is worst . I won't suggest anyone to travel with them . But the bus condition is good . only one good point in travel


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