HDFC Ergo Two Wheeler Insurance

I tried renewing my two wheeler insurance today … the saga started at 9;45 that went up to 16:55 without any result …. Finally purchased the insurance from another bank…. that took just 6 mins !!!

The start was with the online renewal not working …. It Asked me to contact customer care …. Customer care asked me to visit the branch …. They Told me to search for the branch on the web…. Bank site had only brokers’ contact and no branch details … finally somehow searched out the branch contact … it was a literal treasure hunt….. that’s because there are just 2 branches in Bangalore !!! … contacted the branch and got a quotation…. I requested a multi year option …. I was asked to wait for end of day …. wondering when that is !! As no feedback until 16:55 …. Then lost patience and purchased from another bank ….

….. all along … I was not given the reason for online renewal rejection !!!!

… seems like HDFC is tired of making profits and wants to avoid doing further business … gone into a financial holiday !!! Pathetic service by HDFC Ergo !!!!

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I would like to complain about HDFC Ergo. Purchased zero depth policy for my Activa, and after 3 days got an accident. When approach to HDFC Ergo, they are denying for claim as it happened in just 3 days. then am asking my full refund as to believe they will never provide service in future too, lost trust completely. Now they are neither cancelling nor refunding policy amount. HDFC Ergo is not trustable insurer in India, they are doing fraud and cheating people, it must be stopped. I would request strict action against HDFC Ergo to save millions of people in the Country. Sharing details of policy, claim and people who denying claim and asking impossible proof. Their executives are considering customer as slave and talking rudely.

Claim No- C230023308293

Policy No- 2301101383034700000

UP-32-LY-2308

Ramya- 897683XXXX

Anand Sinha - 912508XXXX

Shivani - 865573XXXX

Tilak Raj - 971130XXXX

Satya - 790573XXXX

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