Haier Single Door Refrigerator HRD-2405

I bought this refrigerator a month ago . the first thing I liked about it is its design, its French style doiubke side by side door design and the glossy black color is very attractive.

Inside the doors are transparent so you can see the items clearly, quick icing with 19 kg in 24 hours is great, the space inside is 560+lites is very good. The dimensions are quite fair .

Deodraiser, antiftost are cool . the led at the top is very attractive . electronic control that's very handy .

Most important thing is 4 star BS technology which saves lot of power and one year manufacturing guarantee is reliability .I hope this product continues the same value performance

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Haier Side By Side Door Refrigerator is awsome product of haier conpany . it is avialable at the cost 68000 only. My uncle had buoght this referigerator last week.

It is big in size and its internal and external look is most beautifuk. It contain 556 litter water.it had double door which are side by side it has fuzzy Logic.it has water and ice Dipensar .This product is better than other because it contain lots of new automatic features.which may or not available in another. It  easy to clean.it is expert and reliable product.  You should also buy this product. Amazing .

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We are fed up with the service that Haier is providing.We had registered a complaint with Haier for our 240 gross volume refrigerator which we had purchased from Fridge House on 13/8/2010 and our bill number is SK04167 & our customer code is BUWA.

The complaint was that it was not having enough cooling on 17 Feb, a service person from Ascent Services, Vytilla Kochi(which is Haier's Kochi service provider) came and attended the issue and claimed for Rs.1400 as fees. But after 2 days the refrigerator started showing the same problem, then we again called them and they had send some other person for service.

Even at that time Freezer was having enough temperature and we were managing with that, but when the next person came he made the freezer also out of order. After that we might have made at 10 calls to their call centre for registering a complaint and the service provider agreed to get the product ready with out paying any further service charges. At last they had send a service person and again they claimed Rs.1350 as service charges, but then this time we were not ready to give the money.

After 2 days the refrigerator started showing the same symptoms. Today is 9th March, till date it is not repaired. If they can't provide adequate service, there is no point in they selling their product in this market.

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I have purchased Haier fridge(Year 2010-from JD electronics Hyderabad) it worked fine for 1 year after that it started giving me problems.

Every ever I call haier customer care as it stops cooling every time they say its a problem with timer and they charge 1400 for timer and 300 for home services charges.This year(i.e Aug 2014)I have spent around 300+1400(to rplace the timer)+ 1400( for heater rod) still its not working properly .It stops cooling for 8 to 10 hours and then again it starts working fine.I feel haier is one of the worst refrigerator.

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I bought a Haier fridge in 2008, by liking the bottom freezer design. After 6 years it stopped working, they said your fridge is out of warranty and compressor needs to be changed.

They replaced the compressor at nearly Rs 7000 in May 2014, which includes visit charges of Rs 400 apart from service charges. On the receipt they write 6 months warranty for compressor. The people who replaced the compressor were extremely non-professional, they fitted the compressor within 45 min and went off, they demanded us giving them the old compressor. which we did not agree for.The way they filled the gas in a hurry, it was badly handled, later when I see, the connecting tubes have been all bent off. I doubt this is purposely done to block the gas passage.

As I doubted, within 2 months, again the fridge stopped working. When we complain they ask first the visit charge of Rs 400/-. They don't even bother to own their mis-handling which resulted in this problem again with in 2 months.

Finally one person turned up and he says this time gas leaked off, so you have to pay  Rs 2500 or so. He argues  warranty is only for compressor and not gas filling. We refused.I doubt Haier is given up on its business in India., and just to avoid govt fining the company they are running the customer care for namesake, with all these contractors, who loot the customers in the name of Haier.When I look at internet, I see all fridge companies are resorting to this cheating, including some Indian ones. I think it is high time, our consumer care is improved and take up on these companies and fine them heavily.

MY MESSAGE FOR NOW IS:

SAY NO TO HAIER AND IF YOU ARE A LAWYER, PLEASE TAKE MY FRIDGE ALONG WITH ALL DOCUMENTS FOR FREE AND SUE HAIER FOR CHEATING ITS CUSTOMERS. I WILL COME TO ATTEND ANY COURT PROCEDURE WHEN NEEDED.

Sincerely

Sitaram

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Never buy Haier product!

Their after sale service is very poor. They say they will arrange a technician in 24hrs to the analyze the issue. But that will never happen. After 4 days I somehow got the mobile number of  so called

Bangalore service manager by name Shanmugam no:9739164161 and he is worst of all. He never bothered address the issue and in turn asked me to get in touch with call center who originally gave his number to me to call him directly and complain.

Never buy products from manufacturers who does NOT care about customer service.

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Capacity: 240 Litres

Defrosting Type: Frost Free

Material Used for Shelves: Tempered Glass

This 240 litres bottom mounted 2 door refrigerator with a 81 litres freezer capacity is frost free. It has 9 shelves and boxes, which are adjustable and has clean back. It has other facilities like moisture and humidity control and door lock integrated in the handle. It has smart tomato bin and ice cream box.

It also has automatic door closer and stop feature. Its bottom freezer ensures easy access. It is available in moon silver colour.

Using this product since 1 year but no issues till now, there are various models/brands in market including LG, Godrej, Kenvestar but this product has a specific features, it takes minimum 1 hour to make ice.

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Its expensive and not worth the money spent. I bought a haier refrigerator only one and a half year back and its stopped cooling already. when I called technician he said one part is damaged due to voltage fluctuation!! Though they guarantee a stabilizer free operation for lifetime!! Its so unexpected.They are cheating the customer by displaying such logo.

They should be banned.

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I am using Haier Refrigerator since Nov 2009. I am very much impressed in this refrigerator because its Freezer compartment is in Bottom. Haier as called it BMR( Bottom Mounted Refrigerator) This the most important feature I liked, It has its own advantage we used freezer compartment very rarely and the vegetable tray is in upper compartment of the fridge and if any one having back problem it is an advantage every time not need to bend and took the vegetable. And the cooling of the freezer compartment is excellent because of it is in bottom. The up side of the fridge has 4 adjustable trays and ample space is there for a medium family of 5 to 8 members.

We can keep milk in upper compartment because if we keep it in freezer after 1 hour it become ice and melting to normal condition is a herculian task. After 3 months of purchase I had noticed some vibration sound I made a call to the service centre toll free no and tell this matter. They told me within 24 hours the service person will visit.

At the day itself the service person visited my residence and he cleared the problem nothing one screw was loosed. And he given me a wide demo including temperature adjustment in summer, winter and rainy seasons. I am very much impressed their service excellent .The fridge has no need of stabilizer and stand because it has very big legs we can adjust it by tightening and loosing.

I had not even take the extended warranty also as on today it is working well.

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Please have a look at the below before you buy any haier product . . I do not want to just spread negativity on the product but would like everybody to know how this company is launching products in India which are not right for the conditions. I have been told this by engineers who are now good friends since I see them more than any of my other pals.

Have a look at the below link and you will know.

https://haierhrf.blogspot.in/

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I bought this 220 L refridgerator as I thought it is good value for money. But I was surprised when I had a look inside after it was delivered. I was expecting brand new crisp interiors. but alas what I saw was inferioir quality moulding, rough to feel and looked as if it is molten by overheating kind of.

I called the dealer and explained him the issue. He asked me to register a complaint on Haier helpline. I did that, the customer care was prompt to send an technician. While the technician did accept the flaw, but did not put that on paper. He asked me to get the fridge exchanged from dealer if I was dissatisfied. I went to the dealer and shocked to see that all his stock was having the same interior.

I would suggest new buyers to see carefully the interior of the fridge before buying. Atleast compare with other brands. I gurantee that event he cheapest of them all - Videocon- would have much better crisp interiors.

Dont settle for less.

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I bought this refrigerator 16 months back. The timer mechanism gave way just after the guarantee period of one year. The repairs took more than a month. Now the replaced timer mechanism again become defective. I never found that a refrigerator becoming defective in less than 10 years, that too if not taken care properly.

There is no doubt in my mind that the product is bad, I am struck with the refrigerator. I would suggest buy any refrigerator other than Haier. The response of customer care is also slow and tardy.They do not disclose the number of service provider in the city so that you can not contact directly.

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Have been using this for just over an year. The sides heat up a bit but the manual says it is normal for this model. Now looks like the defrost timer went off.

Haier techinician visits cost 350/=. Cost of new timer is ~1000. Spare part is out of stock, however the technician has promised to get it in 2 days time. Total cost of repair estimated at 1500/= for a 14 month old fridge. I have had a Godrej with my parents running for 10 years without any problem. Makes me think why don't we go for our Indian products that are durable and low in maintenance.

Apart from this I also suspect thta it consumes a lot of power. I did not see any energy star rating on this model while buying and perhaps that was a mistake too.

Would not recommend it for their weak service network and cost and availability of spare part. A fridge is something you want to work for years without any trouble.

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Purchased a bottom mounted Haier refrigerator(300lts HRB-331 HP). There was a manufacturing defect and this was bought to the notice of company in a month. Even after 6 months, problem is NOT addressed. Their support is the worst any one can expect. Product has a sealing problem, gasket has a significant gap which leaks temperature/moisture/insects.

I paid 18, 000 for this junk product and feel cheated.

Advice for people looking for Haier refrigerator, check the door thoroghly for uneven finishing, gaps. Compare it with others(LG, Samsung, Whirlpool, Godrej) you can clearly make out the difference(remove the gasket and check). This is a chinese product and it shows in quality and service(no matter what salesman says, like german technology etc.).

Service personal were not able to diagnose what the problem was. First they said door needs replacement, later they are saying door is fine, body has uneven surface. I am planning to file a complaint in consumer forum.

If this is the support I am getting during warranty, cant imagine what will happen if I face any maintainace issues after warranty period.

I would Neither recommend Haier products to anyone nor would buy one in future.

KEEP AWAY FROM HAIER.

If you still buy one. welcome to the club. we are friends with common problem.

By the way, check "About Haier India ->quality policy"

on their website https://haierindia.com

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This year I bought Haier fridge of 281 M(not mentioning product) with in three months the selves broke down and I called up so many times in service centre to change it or repair it but no body responded. Again befor 15 days only light was working and whole cooling was gone, just like cupboard. So many times I called service centre so many times called call centre many times called engineer. Nobody is picking up the phone and no one is taking responsibility.

I request all of you who are purchasing Heiar products please don't do this mistake if they r giving you free then also please don't accept it. Look wise all good but still this is chines company so pl do go for it. the technisian salso dont have manner to speak.

All the time they will write your complaint but not work on it. Please give fire to Haier

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I expected a lot from our new Haier HRF 368 E refrigerator, but feel very ''let down'' I had read the reviews and had convinced myself that this was a good buy. The refrigerator looked good and the bottom freezer made sense.

On purchae, the technician kept the cooling level at 5, without telling me that it was to be lowered later. To my dismay, I found icicles in the main compartments and the freezer compartment could not even be opened with the frost.

I remember asking the dealer and being told that it was FROST FREE, so where was all this frost coming from.

The techician came after two days and I was lectured on the ''new technology'' used

in these regrigerators. The fan had been eliminated to increase cooling and reduce wasteful comsumption of electricuty. I was asked to keep the coliong level at 1, but I find the frosting is still very much there, though to tolerablec levels.

I find my Insulin syringe totally wet thugh kep in the egg rack ! In my good old 180 litre Videocon, this used to remain cool and dry.

Most food stuff has to kept covered or they turn soggy.

I keep consoling myself its over reaction on my part but I cant fool myself any more. I think I have a bum product. It definitely is good looking, spacious, well styled, but its ISN'T FROST FREE. Do I have a faulty unit or are all these models built to displease ? The techicians I feel, are as clueless as I am.

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