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Home > Home and Appliances > Non Kitchen Appliances > Water Heaters > Haier Water Heaters > Haeir ES 25V ED
Haeir ES 25V ED
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Haeir
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Hello guys today I want to share my personal experience about this Haeir ES 25V ED . I bought it around 9 month ago stile I am not using it because it not work proper it not heat water proper . it is not user friendly and not handy.
The quality of this product is very bad and it is not durable and reliable. it is not stylish and it has old design it look very bad . to buying this Haeir ES 25V ED is like wast of money . the service and support of Haeir ES 25V ED is very bad .
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I have purchase Haier water heater on 2nd Nov.2010 Model HAIER W/H E25 thinking that the company and product is good.
Unfortunately my assumptions proved to be wrong, after a short while the water heater started giving trouble, Immediatly I called the seller, the seller promptly contacted the serviceing person and some how problem rectified.
Again problem started the same process repated, finally water heater thermostat stoped functioning ( as per the report of another electrican) I contacted customer care of haier company funny thing is that the persons who are handling customer care don't know how to speak english.
Some how I explained the problem they said they are going to send techinican but till date none has turned up, my repated calls are un answered. This is the quality of service of Chines company .
Bought a Haier Water Heater in Delhi to find that it broke down in 2 winters itself. To add to the wows, the warranty support is a gimmick in Haier.
The stated warranty of 4 years is just a Sales pitch. When we approached the support team, they wanted MONEY for every thing(visit / part). The service team is so rude that I was wondering if the support is outsourced to local service dealers.
Wrote escalation mails to customer-support twice, but every time got an auto reply that they would revert in 24 hours which never happened. In nut shell, the product is pathetic, and support is dismal.
A never buy brand. Absolutely mis-leading. It is a Chinese company, so now I have realized that my buying choice itself was wrong.
Showing: 1 - 3 Reviews on Haeir ES 25V ED
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