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Gulmoharlane

MouthShut Score

50%
1 

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5, Damodaran Street, Off Harleys Road, Kilpauk, Chennai 600010, TN

+91-9841359666

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Gulmoharlane Reviews

Worst customer service
Feb 10, 2021 05:00 PM269 Views

I have previously bought leather couch for them. So I bought a combo a conditioner and cleaner. But they only sent a cleaner. And instead of resolving the issue, they are asking me to buy again. Their customer service has gone so bad that not sure how they would handle it if there is a concern with the leather furniture.


Every time you go on their site, there is a chat box opens up. If you ask a query, they will say write an email or call.


If you call, they customer service will never call back.


If you write an email, they will probably handle it in a manner that is not acceptable at all.


Classic example of how bad customer service leads to losing business/customers


Updating my ratings after they have addressed the issue.


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