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Gotmatter

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40%
2.05 

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Gotmatter Reviews

Paid rs 35000/-for ridaex tv but not delivery yet
Jul 01, 2020 09:43 PM 646 Views (via Mobile)

Order & payment paid by razorpay but not delivered tv


I am Hemant R.Chorge from at post BHOR 412206 Dist.Pune


My order for tv was confirmed & I have paid rs.35000/-as on 18/02/2020 through razorpay ,


But I have not received tv,


& I also try to contact person mr.Kartik Sir, plutowebs ridaex mob.no.+918043024733. & also message for reply but no response yet,


So please reply for my order by mail or contact me,


Thanks & Regards.


My Contact Number: +918087604353


Fake company gotmatter
May 09, 2019 12:08 PM 1292 Views (via Mobile)

Fake people and fake company, since last more than six months I am trying to get my money back but they are not ready to listen. Every time I call them up they give a new excuse like sometime technical issues sometimes managerial issues or something.


Fraud company
Apr 09, 2019 03:15 PM 1480 Views (via Mobile)

Fraud company who extort money from customers by taking advantage of the belief that it is Made in India product and Indian people will definitely buy it. Get away from this fraud company run by fraud people. I am waiting for my from last 5 month and every time when I called them they are lying and making fake promises that tv is dispatched soon but they are doing nothing.


YOUR RATING ON

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sanjeev12051998MouthShut Verified Member
Shahdara India
VERY SLOW WEBSITE
Mar 23, 2019 02:06 PM 1435 Views

I just checked GOTMATTER.com 2-3 days back.


The deals on the website were really good but when it comes to presentation the listing of products was pathetic, The image quality or the website quality was not at all good.


It felt like some immature person has added products on wordpress and added price and description.


I wanted to order a bluetooth speaker but after entering into the checkout page I did not felt like ordering it from there as it felt that I will receive a duplicate product as the site is made that way.


Though the prices of products are really good but the website is not at all user friendly. It could have been made even more user friendly and creative, just like amazon or flipkart.


The pictures of the products was also not real and it seems that they have been downloaded from google.


I do not personally recommend using such new sites for electronics shopping as you can be cheated easily and no one would be there to listen to your complaint, you will end up losing your money


I hope the review was useful


THANK YOU


Bangalore India
One of my worst decision in my life is to buy TV
Mar 21, 2019 03:37 PM 1345 Views

One of my worst decision in my life is to buy TV Ridaex. 43 inc. I stay in Hebbal - Bangalore. After placing order, I got TV almost after 3 weeks. I had so many technical issues with the TV from the first week itself. I called customer care but they said use on watsup to discuss. I have been posting issues ever since and none of my issues are solved this now.


TV now into 5th month and now TV is flickering. When I requested for TV replacement. They mentioned that TV will be replaced only when TV dont switch on and doesn't work. My TV having so many issues does not come under the definition of doesn't work. I really regret my choice to to bu this product. We dont need neighbouring countries to destroy us when we have people like Ridaex company like cancer to kill us.


Ridaex TV & GotMatter is a Fake Company
Feb 08, 2019 05:36 PM 1601 Views

Just write “Complaints about gotmatter” on google and you will come to know the real reviews.


Ridaex TV and GotMatter is a fake company which takes orders, take your money and will not deliver the TV and also will not return back your money.


I have ordered Ridaex Nuke TV on 20th Oct 2018, havent got the delivery till now. Every week I have called to their customer care and every week they say it will be dispatched in a week and this is happening since I have ordered. They have consumed all my money and not even returning my money back, I have asked them so many times if you cant deliver then return my money but they are not doing that too. Last time when I sent this post in facebook their co-founder Naveen Srinivas called me(on 10th Dec 2018) and said he will get my TV delivered within a week and requested to remove my post from Facebook, but that incident is also very old now. I have sent lot of messages to Naveen on his linkedIn profile also but he says he is very busy to even respond on those messages.


Its been 5 months now and I am feeling so much frustrated and cheated. They have bought all the good reviews that you see on internet. Please do not buy any thing from this company Ridaex and Favorite Online Shopping Site, Made With LOVE IN INDIA. Top discounts on electronics ecommerce. All the good reviews that you see about this company on Quora and other sites are fake review and paid ones. Check the snapshot in next page marked in Yellow color what the co-founder has to say about it.


Your the best to do.
Feb 07, 2019 05:14 PM 1394 Views

I have booked a TV in this service and the brand is so super and I loved the quality of the picture and I would like to say u something regarding this where the brand is to be explored very soon because of its excellency work . Where we get awareness of this brand in the indian market very soon .


Now its only for RIDAEX .
Jan 30, 2019 04:20 PM 1245 Views

It is the online service where the products are received by the people in very good and ca really the package is really amazing .


The packing of the object is really amazing and no other service will hit for this products and the obedient delivery . The service is good and the delivery growing daily.


BUY RIDAEX TV AT YOUR OWN RISK
Dec 18, 2018 01:05 PM 1580 Views

I DON'T HAVE ANY EXPERIENCE OF THE RIDAEX TV. I RECEIVED MY TV IN BROKEN CONDITION FOR WHICH REPLACEMENT IS STILL AWAITED. WRITING THIS REVIEW AFTER 2 MONTHS AND 10 DAYS OF PLACING MY ORDER. I AM SHARING A EMAIL WHICH I SEND TO THEIR CUSTOMER CARE AND TILL DATE DIDN'T GOT ANY REPLY FROM THEIR SIDE. THIS E MAIL WILL CLEARLY SHOW MY EXPERIENCE. THIS MAIL WAS SENT ON 14 DECEMBER 2018, BUT DIDN'T RECEIVED ANY REPLY TILL DATE FROM THEM


"Sir/Madam,


This is to inform you that I, A. Sharma, have ordered' Ridaex Nuke 43 Inch 4K Android 7.1 Smartphone TV - Version 2' with ORDER ID: GMO-107450594882, Dated on OCT. 09, 2018 which was scheduled to deliver on OCT. 22, 2018. But it was delivered 13 days later on NOV. 4, 2018. Installation was supposed to be done in 48 hrs. but installation people came 4 days later. That’s also OK. When they opened the box, they found the TV was broken. I immediately complained on WhatsApp customer care. I have received a call from your office and was told that my TV will be replaced. When I called on NOV. 13, 2018, I was told that you are doing a return pickup on Wednesday i.e. NOV. 14, 2018 but no one came and again I was told that you will be picking up the TV, the next day. Since then return pickup was scheduled several times but no one came till date. Moreover on NOV. 16, 2018 I was told that the TV will be dispatched next week. Still I am waiting for the TV.


My question is why you sell your TV in those locations where you don’t have the capability to deliver on time. In addition to that I have called to your customer care no. more than 40 times but every time I was misguided and provided with false information. More than 2 months and 5 have already passed since I ordered your TV and more than 37 days since I was told for the replacement, still there is no information. Your customer care person says that the TV is out of stock but as on today i.e. December 14, 2018 at 02:23 P.M. your website https://gotmatter.com shows Only 680 products left in stock. You have got new TV for sale but don’t have a single one for the replacement. What a lie? Anyway.


Meanwhile I have also asked your customer care person to cancel my order and refund my money but that too is not working and I am getting wrong information.


I have trusted on your company and placed my order when there were several offers going on other websites. But instead of taking me on priority, your company has taken me for granted. I am hugely disappointed with your newly established company and have made up my mind to pursue this matter in the consumer forums as well as on social media so that no one else feels cheated after shelling out their hard-earned money on a product whose manufacturers are only concerned with selling it without any concern for the after sales. I will also share this email on social media and others forums.


Please take necessary action for the same, either you schedule replacement or refund my money as early as possible so that I can purchase TV of another brand.


I hope that this letter helps in mobilizing your non-existent and severely lacking service to pursue this matter at the earliest without causing any more bad blood between us.


A disappointed and angry consumer,


A. Sharma.


Registered Mobile No.+91 7275XXXXXX"


HOPE THIS E MAIL HAS GIVEN YOU ALL A CLEAR VIEW ABOUT THE CUSTOMER CARE OF RIDAEX TV OR GOTMATTER COM


Worse experience of on line purchase
Dec 03, 2018 05:28 AM 1801 Views

I had made purchase of Ridaex Nuke 55 Inch HD TV from GOTMATTER.COM on 12th July 2018.


After multiple follow ups(Call and email), I received TV on 6th September 2018. In between I had canceled the TV and asked for refund but Gotmatter support request me to wait for little longer as TV was upgrade to new version 2, so I kept patience.


I received the order on 6th September 2018, around 2 months from order placing date. TV got installed on 9th September.


TV received had manufacturing defects, tv was unoperational as it flickers and goes blank.


Also, TV received doesn't contained remote control to operate TV.


I informed Gotmatter support about defect and missing remote control on same day.


Also I initiated order cancellation request on 10th September.


After lots of follow up I got order cancellation confirmation on 24 September 2018, from gotmatter Support.


Also Gotmatter support confirm refund in 10 working days. But neither TV was picked up not the refund was processed.


5 months had passed since I am writing this review.


They won't bother their customers after sales
Dec 01, 2018 08:59 AM 1507 Views (via Mobile)

I bought 43 inches nuke ORDER ID: GMO-8808005A23881404 ORDER DATE: AUG 08, 2018


In August 29 installation done. Not even 3 months completed TV panel gone.


I am keep on contacting them they are not helping me


Final comments: please don't go for this tv. It's not a good product.


It's better to buy any good brand tv.


BAD SERVICE
Nov 27, 2018 02:33 PM 1359 Views

VERY BAD SERVICE EXPERIENCE. I AM TRYING TO CALL LOT OF TIMES BUT NO REPLY.


I SHARE ALL INFORMATION BUT NO ACTION TAKEN.


WHAT CAN I DO ANY ONE HELP ME.PLEASE HELP ME


Nidadavole India
Gotmatter online shopping
Nov 01, 2018 04:10 PM 1583 Views (via Mobile)

Selling products online is the responsibility of the website. The response of helpline/customercare are even helpless after trying 2 days of time and the delivery of purchased goods are also too late.


Even though if u keep calling to the customer u get no response and one unusable msg like posted below. I am even unable to know the reasons behind their delivery process


Even I am trying to ask what's delay they may say many uneven reasons like product stock, durability check, some other process are pending we will call u back and reach u back perhaps nothing will be done. You have to try on more time to ask what's the actual problem.


Gotmatter - Fraud Company
Oct 29, 2018 02:01 PM 1595 Views

I had bought Nuke series 43" 4K TV in March. Since then there has never been a customer service. Every time I Call I have to wait for 30+ mins to get hold of a CS rep. After telling him the problem, he will disconnect the call.




  1. The accessories which were promised along with the TV has never come. Inspite of multiple attempts it is 7 months they have not attempted to do anything.




  2. The remotes dont work. The magic remote worked for 1 week after that it stopped working and I am now without a magic remote.




  3. The TV does not says Ridaex but it says Sanyo when it starts.






I tried reaching Naveen who is the CEO, and he started responding very rude over the call. Please do not fall in trap. These are locally made with cheap quality materials and hence they are not able to give good service.


If you can spend a bit more, buy a genuine TV which will last at lest 4-5 years. The Got matter Ridaex will not even last a year.


Mumbai India
Very bad customer service provided by gotmatter
Sep 14, 2018 04:58 PM 1853 Views (via Android App)

I ordered Ridaex Nuke 55 TV on 29th July. After more than 100 follow ups finally I received the TV 6th Sept. Yes guys, I got the TV after more than a month I ordered.


Every day I did call them and every time they gave me diff. excuses. And after receiving the TV, It has been more than 1 week, Still I did not get it's installation done. Every day they give me a excuse and say today it will be done definitely. But still I did not get it done. They are not picking my call now.


I am going to complain against them in consumer court.


If anyone is planning to buy Ridaex TV then please think once again. Its better to go with well known brand which can provide you the better customer experience.


Regards,


Ajay Kumar Sharma


ajay14sharma@gmail.com




  • 91-946085xxxx


Gotmatter
Jul 31, 2018 09:03 PM 2429 Views (via Android App)

Hallo friends


I want to tell you my personal experience about I said both good and bad because even it depends on our if stock is available and no any other issue then the work will done with in 2 or 3 working days if not it takes time like a week or sooo. But the installation is done perfectly by gotmatter service.l thank them for their service with out any drawbacks for the customer.


I hop my this review is very useful for you all.


Thank you.


Chennai India
Fraud Co.
Jul 23, 2018 02:51 PM 2283 Views

Recently bought(ORDER ID: GMO-8608005N88188926) Ridaex Nuke 43 inches TV but the TV size is they delivered 38.5 inches . Video and Audio quality is very poor. Video is not even Full HD but they are claiming as UHD.


I've been following Ridaex support through phone, WhatsApp and mail for more than a month for Return and Refund but no one responding. Please don't go for this brand, its utter waste. all good reviews about this brand are fake. It is not even worth for a single star. It really sucks.


Bangalore India
Good service, appreciations.
Jan 28, 2018 12:14 PM 2081 Views

Gotmatter you did the best in helping me buying a ridaex 1500 tv for my house. I have also recommended your products to others as well in mouthshut. The kind of after sales support you gave was amazing. I am really happy. Please keep up the same service.


rounakghosh1299MouthShut Verified Member
Burdwan India
Gotmatter.com review
Jan 01, 2018 08:11 AM 3194 Views (via Android App)

I am rounak want to share my opinion about the got matta.com this is basically online shopping website here all categories of items are present and I am a member of the gotmatter and I also buy some product from there so my genuine advice is to ones visit that website and buy something because the quality of the product given by them is also superior than some other websites. It is a good website with the main office in the JP Nagar Bangalore as like we have to go at the gotmatter. com and we have to put our email address and they will give us a password then from that login we can get any shopping think. The service of the quality of the product given by them is very good and I have order one product so they have deliver me in address in 8 days and there are discounts on so many things CEO to visit on the online shopping gotmatter.com is the not very good but good according to me.


Best discounts on Internet, Amazing website
Nov 29, 2017 01:17 AM 2280 Views (via Android App)

I order my jbl c100si earphones on last week saturday and I have received it today.


Thwy quality of earphones they supplies is of best quality, I am quite surprised that they are selling the jbl earphones at best price. I payed only Rs.300 and got the JBL original earphines with shipping. Which is very great.


Share this offer with friends


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