Ganga Serio, Kharadi, Pune

By Goel Ganga Developments, Pune

If you have hard earned money to invest then please do not invest at this builders project. I purchased at ganga acropolis, baner. As per our registered agreement our possession was in Dec 2023 and still builder is putting building blocks as current in Oct 2024 and no where nearing possession. Their management never meets customer. Their CRM team don't pick up calls. They upfront says, compensation won't be there ( although it's written in agreement). You are directly or indirectly asked to go to legal actions as per RERA ( as if they don't care RERA). Quality of work at toss as many promised internal or external amenities are not there.

So be aware before investing!

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Its been 4 years and we haven't we got the possession. Never buy flat from GANGA(Goel Ganga).

Every month they come with new promise saying its ready but havent yet given. Almost 98% of payment is taken 2 years back and still no possession. Every month they say, we are applying for OC which is not even done yet.

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Horrible post sales experience. The promises and the good behavior they show us during sales is complete opposite of what the customer faces post sales.

They made me pay money for TDS which they said they will submit on my behalf. however, it has been more than a year since the TDS is submitted. Phone calls and email remain unanswered and now the sales guy tells me that there might be a penalty involved, with no fault of my own. Also had requested them to refund back the amount if they are not able to process.still there has been no response.

Avoid this builder at all costs!

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All GGD has ever done with its customers is give false promises. They promised the possession of Ganga Serio in Dec 2022 and then every few months they extend the promise by a few months. Now they are late by more than 1.5 years, it is Mar 2024 still they are saying a few months.

Nobody knows when they will give possession.

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Goel Ganga is a fraud builder who is only behind money and provides worst service to customers in Ganga Liviano and Serio. The builder cannot even provide basic necessities like clean water, disfunctional solar system, non working waste disposal system, STP and on top is trying to extract extra maintenance funds.

One of the partner also gets very aggressive and threatens the society members. Stay away from this low class builder without any ethics.

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The management team at Ganga platino is top notch the security measures in place give me peace of my mind....

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Ganga Platino standard features of is the range of amenities available to resident .weather you enjoy staying actives or prefer to relax and unwind there is something for everyone the state of the art fitness center is equipped with the latest equipment

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One of the standout features of Ganga Platino is its attention to green living. The project incorporates eco-friendly initiatives such as rainwater harvesting and solar panels, which not only reduce the carbon footprint but also contribute to a sustainable environment. It is truly refreshing to see a residential project that prioritizes the well-being of its residents and the planet.

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The rooms are spacious and well-appointed, providing a comfortable stay. And the amenities? Let's just say, it's like living in luxury! From a fully-equipped gym to a beautiful swimming pool, Ganga Serio has it all.

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Full of false promises & commitments- Sales team will lie like anything to get the flat booked.

Payment schedule is fully in favor of builder -they will build the whole structure, Flooring( everything mentioned in payment schedule) & get the 90-98% of money. After that they will leave common areas, stairs, lifts etc pending for 1-1.5 years until Rera date is just 4-5 months away. They will shamelessly claim that they delivered the flats before date. Though they committed flats to be delivered in Diwali -2022, already got 90-98% of money from 400+ flats - There is no light on the possession:(.

They will mentally harass you by adding late fee etc out of the blue & later remove it as they did a favor on their client.

They will do mistakes in the demand letter to pull more money.

Horrible experience . I can tell on behalf of 400+ folks - it is a mental harassment to book flat with Goel Ganga Developments .

Same thing happened for Ganga platino. It will be same for Ganga Avanta Mundhwa. Be careful & share.

With best carpet area in the vicinity and better floor plans I along with my bunch of friends went ahead with buying units in Ganga NewTown project in Dhanori Pune.

Till your sales agreement is done.everything looks great and after that it looked like this project team will bring down Goel Ganga brand image single handedly.

Worst CRM team to have with no responses over emails and once in 20 times over phone calls

False promises by sales team on referral programs and specially its implementation on ground

No escalation reaches correct team from management. Not sure if stakeholders are even aware about the situation or not.

We have multiple points to share but that's all for now.to start the thread

Newtown project not listed on mouthshut.com

7Jun23

I saw ppl smoking outside Gym many times so reported to Guard, who ignored me.

Reported to Manager of Ilyseum club, he scolded me to keep my mouth shut.

Amenities to Flat Owners - zero, no amenities

All amenities are for 50000+ rs annually.

Society is modern, people seen smoking, drinking inside society around jogging track.

So if you are ultra modern and status matters for you, then go for it.

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We bought a 3bhk in Ganga Serio in 2021 with promise of delivery in Oct 2022. Sales manager Mr Ranjan Was all charming and promised us that apartment will be delivered on time. However after noticing on monthly visits that hardly any work had happened from OCt 2021 till Nov 2022. when we approached the builder we were met with indifference and lies, we were then promised that we will get our apartment by April 2023. even till date the building is far from ready and the staff doesnt pay any attention to clients once you have bought the property and even makes you wait 45 mins in their office while they sit and chit chat in their offices. highly unprofessional and big liars. please do not believe a word they say at the time of selling the apartment.

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Very bad experience specially suffering from wrong commitments from sales people. I booked based on name of builder but have fallen in Trap of false commitment of its sales department.

I should have booked a ready possession flat somewhere else. Don't go by their words rather go by Date which is mentioned in your Agreement, sales person will keep telling you to give possession quite early but thats not true. They are not allowing site visits, you won't even know what's going on with your flat.

They said that I will receive my flat last year but still I am counting the days and can't see will get this year as well????

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Is there any fb/whatsapp group of serio customers, as I am having few issues with builder false commitments and payments.

The way construction going on, it doesn't look they going to handover possession for this year, from last 3 to 6 months progress is almost nothing but they already took most of the payment.

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Very very bad experience with Goel Ganga developments “Ganga Acropolis “ project.

Think 10 times before booking flat in any Goel Ganga development projects. There are many thing are different or hidden which you don’t know while booking but later on you will realise there are some false commitments.

When you reach out to sales team on any query they will say all things are already there but in reality it’s not there like PMC water etc.

Also sales team team will you in early morning and after 7-8 pm also if they need to talk.

I have booked flat there but due to many concerns I am not convinced and asked for refund but they refused to return my booking amount. Even after deducting 20-30 % amount also they are not ready to refund.

So pls be aware while booking flat in GGD projects

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They dont pay CP payout for years. dont bring your clients at site.

they spend lot on cp meeting, attract you to bring client and then dont pick the call.

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Today I tried to visit my apartment after almost 3 yrs of booking. I saw their treatment which was completely flipped after you have paid your part. They dont even ask you to sit, visit site or ask a glass of water. Before visiting I contacted them and they agreed to come ( had my family too with me), once we reached there they refused us to get in, saying the number we have been contacted is not their (by the way I dial their Google page number.. they claimed that they don’t have this page). Cherry on the cake was their property manager had been convinced that I should put my experience to online reviews so I’m just giving him an honor.

For me it’s a NO if anyone in my circle ask about this project.

Feel free to email me if you want to know more about this incident, or my throughout experience starting from their approach until we booked the unit.

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I am copy & pasting this from Google reviews to save my time but the theme and intent remains the same. Pls don’t understand or mark this as a spam message.

This Ganga Glitz society is an ugly confluence of unprofessional and unethical services that at times I get the feeling of being put in a slum. There is hardly any post sale response on the issues you try and raise with the builder about the poor build quality and/or the seepage/ leakage issues.

That raises the simple and obvious question that when the builder isn’t leaving a single penny for the flat, why there is so much reluctance on the basic hygiene and sanitation issues which are making residents’ life almost equal to hell. Very rhetorical but I think we all know the reason.

It’s not even a month since I shifted here and there are so many leakage/ blockage issues cropping up. The supervisor ( Bala Saheb) does nothing but minting money from you for fixing the issues and that too isn’t guaranteed to solve the issues from root. So far I have spent around 3K from my own pocket which is totally wrong on builder’s part but since there is money involved for them to suck on, they aren’t paying any heed to issues. The sales team would sound so concerned but have got no time since they are busy making new leads OR should I say busy finding new scapegoats!!

This is just my sad and pathetic experience I had with GG developers. Others may have good experiences as well.

Putting some pictures to clarify better..

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I have purchased 2 adjacent office units in TRUENO, a commercial project in Vimannagar Pune by Goel Ganga developers. Even after the fact that the project was delayed by several years, I took the possession as soon as they updated me about project completion and requested to pay all the balance amount. I immediately paid the whole amount. I rented out the office to an IT company. Now my Tenent is suffering daily as the builder has not fixed partitions between urinals. My Tenant’s staff/guests have to use urinal one by one costing their considerable productive time. This is since day 1 of our usage i.e. it is now 5th month, the work of fixing partitions in urinal is not even started and the builder is not even paying any attention to our cry. Please advice and I am ready to adapt legal ways. Please help.

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