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Fresh To Home

MouthShut Score

32%
1.15 

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Fresh To Home Reviews

Chicken pathetic
Nov 07, 2021 12:34 PM 5331 Views (via Mobile)

Thi is my worst experience with this fresh to home very very bad chicken not even cleaned from inside real dnt buy any anything from this site


Quality issues and packing issues
Nov 06, 2021 07:01 AM 4673 Views (via Mobile)

Very very bad experience. Chicken seekh was breaking off while cooking, never ate such a low quality product. Malai tikka doesn't look like one, no marination at all, pls do chech my order history. Even I stopped ordering once from you guys bcaz the product I received had quality issue. My biggest mistake yesterday that cancelled licious and chose you but as usual you disappointed me again for product quality in front of my family member. They thought that I served them stale old inventory bcaz I got discount from you guys. Do you know how much humiliation I faced bcaz of your vendor. I m going to review this same experience socially also. Seriously feeling that I got victimized. Big career suggestions if you want to survive in this competition, please change your vendors (They are very bad and their product are worse). Your commitment are getting worse day by day. Your brown carry bag smell very bad. It made the whole house smell like garbage, foul very foul. I can promise you one thing, m stopping my future purchase from your application, no more order from you,


Adios on bitter note............


Negative regards,


Kanishka barua.


Hyderabad India
Stail meat
Oct 31, 2021 05:02 PM 4339 Views (via Mobile)

They don't supply fresh meat. Their staff is as good as their product. Even you request to take back stinking meat , no proper response.


Better don't buy to avoid regrets


YOUR RATING ON

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Review
Oct 27, 2021 09:38 PM 4294 Views (via Mobile)

The mutton was not of good quality and it was not cooked well it was my first experience might be my last experience


Bad premium meat from fresh to home
Oct 09, 2021 08:59 PM 4725 Views (via Mobile)

I ordered premium Biryani cut and premium mutton what I received was premium bones.Disappointment upset was charged 900 rs for meat from ribs hind joints tail other than any premium meat as explained in their app.The meat was smelly and thawed so


They are good!!
Oct 05, 2021 11:11 AM 4447 Views

I saw so many negative reviews here that I was skeptical whether my compliant will be given consideration or not. I ordered 3 products of which one was with some bad odor. I called the customer care.they were prompt, though it took me 4 times, network issues probably. They asked me to send the pic and I did the same. Within 10 minutes I got a call form this young chap with my return. I was surprised. Actually they did not wait for my mail rather they send it. Good business policy to win customers. But I will suggest to take care of cold-storage thing. That smell came because of that only. Chicken delivered initially was not cold but which I received as return was cold. So there is refrigeration issue, I guess. This implies if one orders in evening, he/she may have this risk. Thank you guys for your prompt grievance redressal.


Rotten to home fish not fresh
Oct 05, 2021 11:07 AM 3995 Views

My first order was mutton 1 kg. It was ok even though more than half was bones in boneless product offered.


Second order after becoming VIP was nearly rotten fish worst than nearby shops with ammonia.


There is no redressal mechanism to rate product or service offered. We should eat what ever bullshit they pack.


Last and third order was mutton hoping that fish only is not fresh. This time 1 kg mutton costs as high as 980(750 in nearby shops) and was 80% bones .


Seems like nearly expired female got with bones like stones.


Absolutely got cheated . No quality check or redressal mechanism if sellers are bad . Seems like its an intentional cheating.


Atleast avoid that "Fresh" in tag while you deliver such a rotten eatables.


Stale mutton and almost expired chicken kabab
Oct 03, 2021 02:22 PM 4082 Views (via Mobile)

Pathetic service and product. Delivered almost expired chicken kabab two months old. Again had ordered boneless mutton which took endless pressure cooker cities I guess 20 times to cook it. Still could not eat it because of stale taste and still remained uncooked.


We threw both kabab and mutton finally..ruined my family's Sunday lunch and i hope I save some families from doing the same.


Wrong delivery
Sep 26, 2021 10:26 AM 4277 Views (via Mobile)

Instead of 1.5 kg of mutton amounting to Rs 1300. Chicken 1.5 kg was delivered.


Even though complaint was raised and tried calling the phone no , there is no response.


There is no quality control and absolutely horrible delivry system.


Pathetic meat quality from Fresh to Home
Sep 20, 2021 09:45 PM 6194 Views (via Mobile)

It was sad amd bad to receive pathetic sub standard quality mutton from brand like Fresh to Home… Curry cut mutton was only the mutton fat and big bones covered with lot of fat. No flesh. The size of peices were not less then 8 inches. When spoke to their customer care, they did not offer to replace or refund, instead asked to write a complaint ans review.


I feel cheated.


Feeling cheated
Sep 15, 2021 11:19 AM 4285 Views (via Mobile)

One of the worst experience, first time I placed a order from fresh to home app but experience was totally bad as out of 3 items ordered only 2 are received and when we complaint against same they refund the amount of Rs 66 against RS 98 which was paid. Totally waist of time and Money.


DO NOT BUY FROM FRESH TO HOME DONT BUY FRESHTOHOME
Sep 04, 2021 09:57 PM 3990 Views

DO NOT BUY FROM FRESH TO HOME. A VERY DANGEROUS SCAM. WATSE FOR HEALTH AND WEALTH. I SUSPECT THEY ARE SELLING DISEASED CHIECKEN AND MUTTON. THE PRODUCTS ARE STALE. PURCHASE FROM NEARBY MEAT SHOPS, VEGETABLE STALLS. DONT SPOIL YOUR HEALTH. MY RATING IS MINUS 5


Very bad
Aug 02, 2021 04:18 PM 4907 Views

Pls. do not order on Fresh to Home. Very bad people & all staff. Delivery boys are very third class. They are sorting & packing material on the road at very dirty place. Material came at night and distribute on another day.


Bangalore India
Eat What I Send and Not What You Order
Jul 30, 2021 06:49 PM 4931 Views

Story Part 1: Ordered Fish of Variety X on 29th evening, Was Delivered Variety Y on 30th morning about 7:45am! Called FreshToHome Help Line, was greeted by a moderately rude person, explained the problem, the help line person was barely familiar with the names of the fishes and kept mixing them up, finally I was asked to send pictures via Email(I Ordered via Website and not App), sent the pictures promptly, post which followed up with another call to help line, again greeted by the same moderately rude person, this time I was promised pickup in 30 to 40mins(time 9:20am), kept fish in the fridge, waited till 11:30am, no sign of pickup person, so sent reminder email, no response for email, sent another reminder at 12:30pm, same fate.


Story Part 2: Received a call finally from same moderately rude person to check if pick up was completed at about 3:15pm(As if they do not know, what an act!), I said it has not been and gave the person a good blast, was told the case will be escalated(God Knows Where?), received a call from pickup man at close to 4pm(They work as per their convenience and no coordination with the customer), was unable to give the package to him, called the help line again and asked to talk to the person to whom case was escalated. still waiting. In the mean time have to eat what they sent and not what I ordered.


To those who still order from FreshtoHome. GOOD LUCK. it will not be long before your luck with them runs out:-)


Update: After a couple more harsh emails, finally received a refund for the order! So much for customer support!


Bad Service
Jul 18, 2021 01:06 PM 5505 Views (via Mobile)

Bad Service, Irresponsible customer service, doesn't deliver the requested item , and charges are too much but not worth the service they provide


Fresh to home is a fraud
Jul 15, 2021 10:38 AM 5038 Views (via Mobile)

Fresh To Home is a fraud. They have taken many order but didn't send. Customer care is also a fraud.


And they send meat without marking .


Boycott them


Customer service
Jul 10, 2021 05:18 PM 5097 Views (via Mobile)

The customer service not upto the mark. They are very confusing people. Frequently contacting then only problem will sort out.


Cheating products
Jul 03, 2021 09:49 AM 5466 Views (via Mobile)

If take some product you people mixing Som other product in tat Fake items to cheat people


Tn


Worst every worst dont buy from freshtohome
Jun 22, 2021 04:35 PM 5659 Views

Not a single positive review all are giving negative. I also faced same situation like others. It is heavy frozen meat not a fresh. I ordered chicken 2kg complete meat is deep frozen. Curry taste also nt good like when we brought from market. I decided to get meat always from near by meat shop.


Karwar India
Product is absolutely frozen stale and not fresh .
Jun 09, 2021 10:27 AM 5926 Views

Ordered Premium Tender Goat - Curry Cut(include bones) for Rs. 1700 and literally I could not enjoy single piece with such stale meat having no any taste appeared to have stored frozen for long time before delivery.


I was fooled by its advertisement thinking they really sell absolutely fresh mutton just like I used to get from my nearby mutton shops but the product is not anywhere near .


This product is not even worth 25% of its price given its stale and characteristic long stored odor and I will only buy freshly slaughtered mutton from near by shops in future.


YOUR RATING ON

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Recent Questions and Answers on Fresh To Home

500

Do u have date of packing on the chicken bags

May 06, 2023

By: shilpiambasht

Answers: 0

500

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