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Fresh To Home

MouthShut Score

31%
1.16 

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Fresh To Home Reviews

Quality and Quantity is poor and very expensive
Jun 06, 2021 03:46 PM 6001 Views

The price is too high for the quality and quantity of product they deliver.


I completely stopped ordering from them after bad experience on all 3 products I prefer




  1. The chicken they deliver is not so fresh. On top they cheat you by removing the more fleshy part of chicken from your order like the breast piece.




So you end up paying for chicken and getting bones instead.




  1. Minced chicken has lot of fat. As such chicken does not have much fat. So this is very evident that they are adulterating this with additional animal fat or something similar. The minced meat looks more white(fat) than red(meat).




  2. Many times the fish did not taste good and was also too soft which implies it is not fresh.






And they charge much more than market rate for this.


Indore, India India
Poor customer service
Jun 06, 2021 07:19 AM 5752 Views (via Mobile)

I installed this app and ordered Milk while ordering made mistake and called customer service on the day of delivery but it is always busy.


Nect time subscribed milk, and we slept and woke up around 6 30 AM and mobile was not working, late


Delivered all rotten items and low quantity
Jun 03, 2021 04:30 PM 5826 Views (via Mobile)

They had not given few items and deliver low quantity for few items.


Everything in my order was delivered either half or full rotten. Out of around 700 RS items we could consume only about 50 Rs item. Rest all bad. Never ever order from these guys. Later they don’t take feed back as well due to their worst app.


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Pathetic
May 28, 2021 03:59 PM 7447 Views (via Mobile)

It's purely a scam they will tell to recharge later always cut off time exceeded.


Even though there is sufficient balance in account you can't order without recharging again.


Scam Scam


Worst quality
May 22, 2021 11:22 AM 5900 Views (via Mobile)

Recently I ordered minced meat. It was full of fat and stuck to the fingers like butter...animal fat! 20 % meat and 80% fat. Dont play with people's health like this.


Freshofast ... my experience feel like cheated
May 11, 2021 10:33 AM 6580 Views (via Mobile)

Their first delivery was ok vegetables fresh but after that when I started order regularly everything gone bad vegetable are not frwah the same quality you can buy from vendors . They deliver late vegetable. They deliver incomplete order and charges full if you dont make calculation and left all on them they will cheat you ..they charge you 25. 50 rs or more everytime without deliver the product delievery.. person also try to fool you for 5 or 10 rs ..such a bad experience and when you complaint they become rude and they to blame you .. I order 4 time 3 times I hv to ask for return money for product not delieved...I don't know who gave them 5 point ...


Worst customer service
May 08, 2021 09:52 PM 7213 Views (via Mobile)

Ordered 1.5 kg chicken and it was covered with blood when I opened all the three packets. I had throw the entire stuff in the dustbin.


parasarya123MouthShut Verified Member
Ghaziabad India
Not Recommended - CHEATERS OUT HERE
May 08, 2021 12:28 AM 6732 Views

This is very unprofessional conduct. Three pieces were ordered the day before and were scheduled to be shipped between 7 and 11 p.m. I made a payment through the internet. Just one thing was delivered. They told me they could only distribute in the evening when I called them. In the evening, I had a get-together. When will I start marinating and when will I start cooking? Later, they told me that they were out of stock. Then why did you accept the order? This is unethical. The most unprofessional firm. I was able to get the items in 90 minutes thanks to licious. Please consider your options before ordering fresh to your house. They will put you under a lot of pressure.


Customer service is atrocious. The product standard is subpar, and there is no adequate customer support. FTH team will raise the price after the order is placed, and the discrepancy will be deducted without customs permission. FTH team can label the item as shipped and subtract money from wallet if the item is not delivered. After you've transferred money to your FTH wallet, you won't be able to reverse it. There is no option for substitution, return, or repayment. The delivery crew is a cheat and a liar, and the FTH squad just supports them. Don't fall into the free shipping trap; you'll just lose money if you put large orders with FTH on a regular basis.


Cheater company
Apr 30, 2021 04:26 PM 6926 Views (via Mobile)

No service as per commitment and support is worst. On app chat support is namesake and no reply on it.


DELIGHTED
Apr 25, 2021 01:34 PM 9039 Views (via Mobile)

I ordered fish twice & each time I was delivered the fresh as if straight from pond. I m delighted


Gud luck to FTH


You cant see your own at the time of delivery cro
Apr 14, 2021 08:43 AM 7398 Views (via Mobile)

My order has been delivered with difficiency. Im not able to see my own order. There is no one contact no to complaint about. When u order keep a screen shot. The price is varying from what you see and what u ordet.


Quality issues
Apr 07, 2021 06:48 PM 7304 Views (via Mobile)

Used to order vegetables and most of the time it’s not fresh. Have to raise of quality issues within 24hrs and hence can’t buy items which is not for longer shelf life. You have to call or send a mail for quality issues or call..


Unprofessional meat seller
Mar 21, 2021 08:03 PM 6676 Views (via Mobile)

They tell big big stories that's all, they don't know how to simply cut a piece..I ordered 1 k.g chicken curry cut 'skinless' and most of the pieces were with skin.


Missing items
Mar 13, 2021 02:26 PM 6897 Views (via Mobile)

Very unprofessional behaviour. Ordered three items a day before to be delivered between 7-11. Made online payment. Received only 1 item. When I contacted them they said they can only deliver in the evening. I had a get together in the evening. When will I marinate and when will I cook. They later told me that they are out of stock. Then why take the order. This is cheating. Most unprofessional company. Thanks to licious I somehow got the stuff in 90 minutes. Please think before ordering from fresh to home. They will leave you in stress.


Bad quality product
Mar 04, 2021 04:28 PM 6694 Views (via Mobile)

They are delivering bad quality and old stock items. And when we complain, the customer service team is cheating giving false promises. Better don't buy anything from them.


Very very poor service and unprofessional attitude
Feb 28, 2021 01:11 PM 6653 Views (via Mobile)

Such a bad service I ordered my product before one day and delivery time scheduled for next day for8 to 11.30 am , but till 1.30 I have not received my product , and no body called me also . Then I talked with cust care , but they are also having totally unprofessional attitude. I


Delhi India
Worst quality product
Feb 15, 2021 12:59 AM 7101 Views

They are delivering worst quality on high cost, fresh is only their name. I ordered multiple items and every time found bad quality in many items. Now completely avoiding this.


Bengaluru India
Cheater company, don't recommend
Feb 01, 2021 10:36 PM 6924 Views (via Mobile)

Worst Customer care service. Product quality is poor and there is no proper Customer care service. After placing order FTH team will increase the price and difference amount will deduct without customs permission. Without delivery of the item, FTH team will mark as a delivered and will deduct money from wallet. No money reverse facility once you transfer money in FTH wallet. No replacement /return /reimbursement facility is available.Delivery guys are thief & lier and FTH team support them only. Don't get trap for free delivery, You will only loose money if you place big order with FTH daily.


Meat was of worst quality
Jan 16, 2021 08:44 AM 6869 Views (via Mobile)

Fresh to home is new app and is supposed to serve fresh meat , sea foods and vegetables . We had given 3 orders first two orders were good the third order was for shanks of goat meat . The meat was cooked in pressure cooker for 16 whistles even then meat wasn’t cooked. Samples are still with me. I have decided not to order from this company ever. I am making all my Mumbaikars aware about it.


By SUBHASH MOLWANE


Mutton
Jan 12, 2021 08:01 PM 6607 Views (via Mobile)

Few days back I ordered combo pack mutton, chicken, prawns very sad to discover mutton meat stale and smelling. Throwed away the entire mutton meat. Money waste now getting fear to order


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Recent Questions and Answers on Fresh To Home

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Do u have date of packing on the chicken bags

May 06, 2023

By: shilpiambasht

Answers: 0

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