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Home > Business - Malls - Stores > Stores > Mumbai Stores > Forest Essentials - Colaba - Mumbai
Forest Essentials - Colaba - Mumbai
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Shop No - 8 A, Cusrow Baug, Colaba, Mumbai, MH
+91-22-66391402
The ingenuineness of this review appears doubtful. Justify your opinion.
I feel this review is:
Worst experience
SHOAIB has no manners to talk to customers
Products quality very bad, looks like owners are not taking care of the business
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They don't deliver the product. They take money online & keep your payment with them for 10-11 days & then provide a refund. Means their business is to use your interest less money for their business
I shopped at the Forest Essentials store at Oberoi Mall, would expect staff at such a premium store to be better trained. I only wanted to buy a shampoo, and kept telling the saleswoman that’s all I want. Yet she tried to sell the hair revitalizer, the hair mask, the face moisturizer, the face illuminating cream. And when I refused, she told me the prices are about to go up, so it’s better to stock up. When she finally completed the transaction, she asked me if I’ve brought my own bag!!! All their products are so expensive, the cost of the products are in-built in the price, and yet you make the customer feel like they need to bring their own bag. It wasn’t a pleasant shopping experience for me.
YOUR RATING ON
The products are super expensive and they cheat. Tey tell you that if you buy for more than Rs 5000 they will give 5% discount going forward. I tried shopping online and it was just not giving my discount. I tried contacting customer care and it was just automated and never received a call back. I tried chatting and they did not answer my questions rather asked me to email and for which I did not get reply for 3 days. Its the worst customer service I have ever seen. The products are and definitely not worth the price and definitely not worth the customer service pain.
Showing: 1 - 4 Reviews on Forest Essentials
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