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FirstCry - Dwarka - Delhi Image

MouthShut Score

64%
2.64 

Parking:

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A-15, Near Easy Day, Ramphal Chowk, Sector 7, Dwarka, Delhi 110075, DL

+91-11-49059350

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FirstCry, Dwarka, Delhi Reviews

Firstcry Janakpuri
Feb 12, 2024 10:35 PM832 Views (via Mobile)

Excellent location, convenient parking, amazing and courteous staff, great range of products, and value for money. Highly recommended store for your children.


Worst customer service
Apr 15, 2023 03:30 PM1335 Views (via Mobile)

Staff is not supportive in kharghar store at all.


7 day return policy is worst policy by first cry , other kids wear are having better return/exchange policy.


If you get some gifts from anyone and there is delay of 3 days above 7 days and they behaved unprofessionally.


If customer support is not understood by any shop no point in visiting that store.


This is my last deal with first cry and i will request the reader , dont get trapped with big names rather visit other stores or even local shop , they hace far better customer service and policy.


Worst customer service at FirstCry Nigadi pune
Jun 12, 2022 02:40 AM1936 Views (via Mobile)

Went for shopping there for my yet to be born baby with lot of enthusiasm. I am in my 9th month and wanted to lot of shopping for my baby. First 5-10 mins really went well. I was checking baby's shirts and shortlisted few. After that suddenly another salesgirl came to the girl attending us and aked her to stop showing articles. Some sort of internal discussion happened and we were waiting for it to get over. Which was really irritating part.Post that the another disinterested sales girl started showing us collection. I wanted to check on e baby towel which she said she cannot open as it is hard to fit it back to box. I was not ok with it as i can't buy an item for my baby by just looking at the box. Probably her concern could be genuine but the way she refused and before that thier internal discussion i completeley lost interest in shopping. I complained it to the guy sitting at counter he supported sales girl which i appreciate but if he could have understood customer's agony that would have been best part. At that moment i stopped shopping. Paid the bill whatever i selected by that time and left the store for not coming back again. Worst customer service. Probably u have many customers now and doesn't matter if u are losing the ones like me. Anyways i don't know if such review really bothers you but i decided to pen down.


YOUR RATING ON

FirstCry - Laxmi Nagar - Delhi
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Amaaazing
Feb 28, 2022 06:08 PM2210 Views (via Mobile)

Very Affordable and comfortable. Good range of toys. Happy with the customer service and friendliness of staff


Bharatpur - First Cry
Nov 18, 2020 06:04 PM4145 Views

Pathetic service. Unhappy customer. Staff and owner is non-cooperative. I will not recommend anyone to visit as they are not considering the situation.Just to share a view- during this pandemic we are here and first cry also opened new in my hometown, we were very happy that we had some good store in Bharatpur. We shopped around 7-8times from the store and one time we bought a short pant which didn't fit or I can say not comfortable for my growing child and due to time constraint as we all are working from home we were not get a chance to return back to store in a time limit and when we went they said one month is just over and today is 31st day even though we have policy. so I requested them if they can do anything as it will be a waste for me. It is not about price it is about we cant use it further. But they upfront and bluntly didn't accept which I do understand that time it was also my mistake we didn't went to return on time as per policy. Then again we shopped during Diwali we bought one dress and from the next day winter were started then we thought to return it and buy another thing for winter. When we went there then again they gave tantrums. We didn't even touched the dress it was intact as it is, we didn't even opened it and it was rejected piece for them as they were tear from some places we didnt notice it as we had not opened it. We tried to explain them but they not even interested to listen. Unpolite behavior.


First cry store mahanagar lucknow cheaters
Oct 08, 2020 10:48 PM4584 Views (via Mobile)

I have gone to first cry store mahanagar Lucknow and the staff told that there is discount of ten percent on all the toys. i have selected few toys and asked for the bill. The staff told to pay the amount and told the bill will be generated after bill. i got bill after 5 minutes after i have made payment and there was no discount at all. After enquiring about the discount i got reply that the discount was on selected toys. these peope who are managing the store are cheaters. These types of unethical people are damaging first cry image.


First cry offer on offer
Jun 20, 2020 12:23 AM4791 Views (via Android App)

Hi. I m 2yrs old girl mom.mahangai ke dor m I m worried fir baby product , but the first cry giving me a solution with good quality product.only this app giving offer on offer .thank you from heart.paking and delivery always on time.love this app.


Nice experience
May 21, 2020 05:19 PM4520 Views (via Android App)

I shop online in firstcry its very nice product for kids and feeling very happy for this . I gift firstcry product for my nephew


Chennai India
FIRST CRY.com
Mar 27, 2018 07:24 PM6130 Views (via Mobile)

Iam Nisha I Have 11 Month Old baby boy.


We Plan To buy best products All A to Z In One Shop Gods Grace This generation baby are Luckys. Too Many Degisn in Dressess, shoes, sandal, Head to Toes product's for both Boys And Girls.


Upto ZERO To 10 YEAR.


Most WounderFull Product Delivared Here


I buy All product bathing to dressing iteams in first cry for my son.


THANK YOU!.


COMMENT ME YOUR THOUGHT ABOUT MY REVEIW.


THE WORST EXPERIENCE OF FIRSTCRY VIKASPURI
Dec 05, 2016 05:42 PM8840 Views

I have bought a rideon car from vikaspuri branch of firstcry which gave me a very pathetic experience.


It costed around 13000/- and the product was cheap and defective.Its battery stopped working and was not getting charged within one month of purchase.I charged it for only 2 times.Afterwards, when I approached the store,the service people behaved very rude and irresponsible and they said after sales they are not liable for the defects.


My money that too not less has gone..


Never ever buy any costly item from there and I will never recommend it to any of my known ones..


I am really confused now ,since that car is now useless..


secunderabad India
store made its own rules..
Aug 19, 2015 05:02 PM7833 Views

I was cheated by the salesman of its store at vayupuri, secunderabad, as he gave me chicco rich cream in the name of baby rash cream. when i went for replacement.


I was old it cannot be returned and only a credit note will be give so that I have to forcefully by anything else in its place.


It is there store rule and it does not follow the consumer rights. It should be complained in consumer court.


YOUR RATING ON

FirstCry - Dwarka - Delhi
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