Hi Friends, I had been to Mysore for 1 day trip and opted to stay in Fab Dawn Hotel based on the positive reviews posted online. I booked through make my trip dot com.
I checked in at nearly 11:45 PM in the night after attending a wedding reception. My experience is as follows:
During check-in they demanded the ID card proof of me and my husband. May be this is the procedure but this was not told to us before hand. Luckily we both had our Aadhar card. I suggest couples to carry your marriage certificate to be on the safer side if you are planning to visit this place. We were also informed that the check-out time is 12 PM the next day and post that we need to pay extra amount.
I entered the room and at a first glance I spotted various mosquitoes. I called the reception housekeeping team and requested them to provide mosquito repellent or at least a room spray. The gentleman replied he will TRY to do something. I waited for nearly 30 mins and no one turned up. I called multiple times and they set it to some auto reply callback mode. Since it was really late and I was tired, I just ignored this and slept. I got up with multiple rashes and mosquito bites:(
The next day, we requested the room service for breakfast and they denied saying it cannot be done as they did not have staffs to do the same. Since I had a business meeting, I could not argue much but go quickly downstairs to the restaurant and gobble up some items. The buffet breakfast was a blunder and the masala dosa was the most horrible one I had eaten till date. Hence, I ate a little and paid them(not included as a complementary). I requested to buy a packed mineral water bottle and I was informed they don't have water in the hotel. I repeat THEY DONT HAVE WATER IN THE HOTEL.
I got multiple warning calls and door bell ringing every 10 minutes to warn me to vacate before 12 PM. This is so unprofessional. Why would I need so many warnings? I was informed nearly 10 times to vacate the hotel. Don't they know to respect the customer?
Overall rating: 1/5(please don't get carried away by the waterfall image in the entrance posted online. The place fails to provide bare essentials to human beings like water).
Note: I have rated 1 because the toilet was quite clean. If not, I would have provided minus rating.
- Thank You! We appreciate your effort.