MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
×
transparentImg
Upload Photo
Extended Stay America - Federal Way - Washington - United States Image

MouthShut Score

50%
1.33 

Room Quality:

Guest Services:

Food and Presentation:

Ambience:

Value for Money:

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Extended Stay America, Federal Way, Washington, United States Reviews

Amazing place for honeymooners/lovers
Oct 11, 2011 01:35 PM 1134 Views

Very nice place for honeymooners / lovers.I really liked the place. And would like to recommend every one to do  visit this place and yes for extensive, clear and complete travel / hotel reviews visit  https://getroomz.com your destination to real hotels reviews. Very nice place for honeymooners / lovers.I really liked the place. And would like to recommend every one to do visit this place and yes for extensive, clear and complete travel / hotel reviews visit https://getroomz.com your destination to real hotels reviews


Sad customer service in Extended Stay Deluxe
Jul 27, 2010 08:44 AM 1257 Views

Well, I am writing this one more for my satisfaction, than any real expectation that anybody might actually stay in one of these hotels.


I think anybody who has been to any Indian hotel spending roughly INR 2000 - 3500 a night, can expect to be treated very well and with courtesy. Not so if you happen to stay in an Extended Stay Hotel in United States.


While this is a fairly large chain of hotels, and all hotels may not be the same, I am quite surprised, that my every brush with this brand has always resulted in the same mixed feelings; and a bit of disappointment.


Depending on the location and what you are paying, the amenities vary. That part is understandable and acceptable. However, the customer orientation and service is a concern irrespective.


Room service is not good, the internet is always erratic, the dish washer leaks, utensils are old and stained, telephone seldom works; and to top it all the staff is usually very curt, if not downright impolite and unhelpful.


If you are staying for a quick 2-3 days, you may not even notice these problems. However, if you stay a bit longer; you will inevitably face issues and unhelpful staff. It’s not that they are rude, but they make it sound as if you are wasting their time and whatever could be done is already done.


I think, with better trained and customer oriented staff, this place would have been among the contenders for my future choice of hotels. Sadly, while their infrastructure is just about okay(even with all the foregone issues I listed), their manpower is woefully short on courtesy. While I appreciate that these hotels are meant to provide discounted stay for longer duration.


Bottom line is, you can’t discount hospitality being in the hospitality industry.


Shanghai China
Extended Stay America - Westborough, MA
May 05, 2007 09:38 AM 1965 Views

Well, here it goes. I stayed here for


almost two months in this place. A pretty long time to stay in a


hotel. But then I had my reasons. Its on 19 Connector Road, running


parallel to the main highway to Boston and just about a mile and a


half to the Interstate 495. Service and rooms are good but for an


Indian on the higher side. but then here in the USA, its pretty


standard. The lowest corporate rate I got, $59.99 per day. Wi-Fi


costs$4.99 for the entire duration of your stay, be it a day or two


months. You get a studio room with a kitchenette, a big bathroom with


a decent sized tub. Rooms are done once every week. I was not


particularly happy with that. But then I do not mess my room to that


extent.


Be warned, if you arrive in the winter


months, you gotta deal with a lot of static electricity that builds


up pretty fast when you walk its carpeted corridors. And you can get


a nasty jolt(depends on whether you are prepared for it) sometime


when you reach for door knobs or metal doors. The hotal has smoking


and non-smoking rooms and they are armed with water sprinklers rigged


to smoke detectors. There are even carbon monoxide detectors. Shelf


space for cooking essentials and other groceries is enough. Plus you


get 2 sets of cutlery, plates, tumblers. There is a king sized


refrigerator that helped keep my beers chilled. There is a nice


relaxing sofa that actually elongates if you do too. Ironing board,


iron, clothes rack are standard amenities. The TV is a letdown with


all the other good things. A 21 inch Magnavox set thats not even


flatscreen.think of it. But the channels are good. They even show


Zee TV.can you believe it. Reminds me of TATA Sky and makes me


wonder why they pulled the FTA off their network.


Something about the neighborhood. About


100 mt away is the Picadilly Pub. A great place to have American


dinners with mashed potatoes with cheese and grilled Angus steaks. I


just loved them. Look to your left from the pub and you see a wine


shop and a pizzeria about 200 mts away. I got my beer suppies from


there.the place owned by an Indian desi and manned by two jolly


Sardar gentlemen. Thats about it. Anything else, get a car or hitch a


ride. Do not think of walking.coz if you are brave and start


walking, it will take a good 30-40 mins to get to the nearest


shopping area.


Have fun.


YOUR RATING ON

Extended Stay America - Federal Way - Washington - United States
1
2
3
4
5

Recent Questions and Answers on Extended Stay America

500
Have a question? Ask away!

X