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Dulux Image

MouthShut Score

59%
2.77 

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DLF Epitome, Building No.5, Tower A, 20th Floor, DLF Cyber City Phase III, Gurgaon 122002,

Dulux

1800-103-7373

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Dulux Reviews

Poor service by Dulux representative
May 24, 2024 12:04 PM498 Views

We own a 500 square yard house in Amritsar. last year we decided to repaint the house. The local vendor in Amritsar Namely Gokal Chand and Company was selected to purchase the material and also hire a team to paint, as there were some spots where waterproofing and expertise was required. The vendor and the Thekedar namely Daljit Sharma were well appraised with all the facts. They took almost 6-8 months to complete the job, but even before completion of the job the paint in the stairs and one of the bathroom just peeled off. when we brought this to the notice of the thekedar and company representative Gagan, they said no issues it will be taken care of. There is no moisture at any of the places, company representative Paras visited the site and now its almost two months nothing is being done. we have already spent 5 lakhs on the material and labour, but in vain. even though it was guranteed no action has been taken yet. We had to install tiles in one of the washroom because of this dilly dally, we had also planned to install sheets in the staircase but company man Paras said don't worry everything will be considered and re-painting will be done as company had given us gurantee.But two months have passed and nothing has been done. WE DONT RECOMMEND ANYONE TO USE SERVICES OF DULUX COMPANY


AWFUL
Jul 14, 2023 05:29 PM1313 Views (via Mobile)

Purchased a grey colour mix do not buy. The paint quality is awful marks everytime the wall is touched and does not wipe off ... according to dulex there's no problem. To anyone looking to buy a colour mixed paint avoid avoid avoid. I now need to get my walls repainted


Worst product
Sep 04, 2022 08:52 PM3049 Views (via Mobile)

I have used above 2 lakh rs of product of Dulux but till not yet received certificate and product is of worst quality as compared to asain and Berger.


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Dulux
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Customer Service at Dulux - Winston Churchill
Mar 31, 2022 03:24 AM4153 Views

I just wanted to mention how professional and polite the staff are at this Winston Churchill location. We bought paint today and the customer service was fantastic from beginning to end. The team went the extra mile to satisfy us. Gord and Cory were both extremely helpful and due to this great service, we will be coming back to this store again. I would highly recommend Dulux especially at this location. Thank you once again!


Mary and Justin


Dulux poor
Jan 11, 2022 12:30 PM5020 Views (via Mobile)

I brought dulux paint last 8 month before


Weather protector paint That has five years of warranty company toll-free number is not connecting So bad service given by dulux paint


Not the same shade!!!!
Jan 08, 2022 07:24 AM5199 Views (via Mobile)

I purchased several tester pots, not just dulux ones, and decided on Chic Shadow. I purchased a 5 ltr tin of Chic Shadow in their washable and tough range but it's nothing like the tester, I'd say it's probably 2/3 shades darker which is no good as it will make my room look very dark, waste of money.


I have to rate durability and as I'm not even finished painting in just going to say 2 stars


Poor company
Sep 12, 2020 11:12 AM13163 Views (via Mobile)

Dulux is a very useless company and it is also very useless paint or the custmer is not satisfied with this company


Very Good paint
Sep 07, 2020 12:12 AM12440 Views (via Mobile)

Best in class quality Paint. Please Use Dulux in your House. Best in Class All Quality.I am also Use


Lazy sales officer
Jul 23, 2020 11:58 AM13288 Views

Very poor service, sales officer very lazy is not approach in site.


approximately 50, 000 sqft site lost.


Weathersheild peels off in 3 months in sunlight
May 14, 2020 11:31 AM15328 Views

I asked am engineer to paint my home and he suggested that Dulux weathersheild will be the best option for exterior and Dulux matt will be good for interiors. But after just 3 months of painting the exterior one got peeled off due to sunlight and when tried to wash the dirt on interior wall it started getting fade. No response from the engineer who suggested and the seller after making complaints. Useless company cheating on customers. I have filed a case in Consumer forum too. Its not worth for ur money.


Great product
Oct 31, 2019 01:25 PM17183 Views (via Mobile)

I am very happy with the finishing of the product.. It's been 5 years I have painted Dulux velvet touch diamond glow and Weather shield max both are great products.. I definitely recommend Dulux to everyone.. be aware of incapable painters as they cannot do they the job properly and give lame excuses about the quality of the company.. I had that issue with my painter but eventually solved it with a capable person.. Great condition even after 5 years.. Definitely recommend Dulux brand


Poor Quality and Bad service and support
Sep 10, 2019 01:14 PM20275 Views

As am writing to complain about your Dulux Paints. I have 4 floors and purchased Dulux promise for all room wall and kitchen wall I have taken wrong decision by awarding work to Dulux paints they do not have professional team they have spoiled my house never go for Dulux this is my personal and close experience they will take the money in advance and I have noticed after 1-2Days a small white mark on the wall and color has been faded fully and its prove that it is not durable. I have wasted my money and time also money on my painter.


In the catalog it was showing after painting the house it would looks very attractive but after the paint the color were looking very dull. It was not attractive. I had bad experience with its service and products It was not same as displayed in the container and catalog. I had very worst experience with service & Support as after several complaints Dulux representative Ravi(8295212733) and Vivek(9096419204) visited for survey/complaint as both are not capable to handle customer complaint and quarries they only repeated one word no issue with our product and said same is happening in this color and product, if same is happening in this color and product why Dulux not mentioned in catalog and shared with your distributor? so that they will convey the same to customer and don’t waste the money, I would like my full refund for the paint which is not fit for the job also I will not recommend this to anyone.


raavishuklaaMouthShut Verified Member
Agra India
Dulux brand is best brand .
May 08, 2019 10:00 PM20167 Views (via Android App)

Dulux brand is best among all brands.


It is international as well as excellent architecturall brand in PAINTS.


This brand having more varieties of COLOURS with different Price range.


Its surface covering Area is much morr than others paints.


But its dry time is much more than usual.


It is EASE of Use.


I used dulux since 4 years and its amazing looks.


I used Dulux Valvet touch for interior purpose "Weathershield"for Exterior purpose.


It is value for money and durable last long product.


Try atleast on etime and seeing the effects.


Thank you.


Dulux paint
Aug 06, 2018 08:40 PM20747 Views (via Android App)

Dulux its super colour I like this colour thay have many colour soo many colloction itss have a light colour collaction and bright collaction as well its bright collaction ists too much bater than others its shaini colours look your house mavalous no one match dulux but dulux its their own example just try it


ajithkumar111MouthShut Verified Member
Tamilnadu
Dulux
Apr 22, 2018 04:39 PM21047 Views (via Android App)

Hii guy's I talk about the review as a Dulux panit. I pursues the Dulux paint in my house. It was very easy to appear in the wall. It was very esay to use. That look was very amazing. In the paint colors was high quality. The wall is soft and smooth . It has a fantastic durability and panit stretch it on wall automatically. Some of the paint is appear the wall there was a bad smell but it has a no one problem. It has a many attractive colors available and amazing. There was colors look like natural colors. The colors is very stylish and beautiful. In the paint is appear in the wall is very quickly drying capacity . In the price of the paint is all class of people like as.


ankit876MouthShut Verified Member
Raipur India
Not a paint its velvet touch.
Jan 04, 2018 08:27 PM26424 Views

Hello guys,


Here I talking about my own experience with the Dulux companies paint. If you think all companies are made all type of paint so you are wrong because one and only Dulux company is made velvet touch paints.


Also its range is very high but its quality also very high from other brands paint. If you using this paint one time of our home inside or outside thats maintain at least 2 to 3 years.


And one more its good think you wash this paint with the soap for clean.


This company also provide high range of colors.


pritamsarkar480MouthShut Verified Member
West Bengal-Ranaghat,Nadia India
Excenllent paints
Dec 18, 2017 12:02 PM19272 Views

My father had brought new designing home 2 months ago.afterwards my father wanted to full paints to this house.then I had heard about the dulux paints. Then we washed to used this paints to our newly broughted house. This paints was so much furious to other paints. This paints was very long lasting and also had best finishing velvet touch. you could got it wateproofed performances from it, and also it proteced your house from the attacked of sun, air, rain and dust to gave strong protection.after used of 2 years it was running it gave us good protect and gained. So, it was very famous and good paint and it was very goods in work according to my suggestions.


mohdrizwan600MouthShut Verified Member
Ernakulam India
Not worth for money
Nov 24, 2017 01:16 PM35721 Views (via Android App)

Dulux was one of the famous paints during my time. Their advertisements was continuously running in the TVs at that time. So I decided paint my home using dulux paints. So I bought a tin to check out the durability. The price was high compared to most of other paints but their advertisement was more powerful than price.


When I painted the color was too bright. But as months passed on it started to fade away. Fading also can be adjusted but during rainy season there is a small trace of fungus which thus increases as months passed.


Also the paint started to fall off from walls bit by bit so that you easily take off the rest of paints. So I can't recommend this.


GururajaMouthShut Verified Member
Bengaluru India
Paint that fades away quickly-waste of money
Sep 17, 2017 09:14 PM34291 Views (via Android App)

Hi friends, I wanted to share my opinion about Dulux paint.


I usually use a standard brand paint to colour my building but after seeing the advertisement I bought this paint. After painting I came to know the true colour of the product. around 2months later after painting, the colour of the paint started fading away. At some areas the paint started chipping off. this really made me worrying because it started looking very awkward. Now I had to repaint the entire building with my previous standard brand.


Guys, please avoid buying Dulux paint it's really waste of money.


Ocean Grove Australia
Dulux AcraTex Review
Aug 10, 2017 05:52 PM28576 Views

Hello,


after I had initial problems with this product, the company got back to me and I managed to resolve my issue. So I can vouch for them that they care for their customers.


Dulux Acratex is certainly not the best of the best products out there and there might be better solutions, depending on what you want to accomplish. With that being said, inform yourself first what will be the best possible option for your particular case.


Luckily, I had everything fixed on my end.


Thanks!


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