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Dr Lal Path Labs - Gurgaon Image

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30%
1.43 

Infrastructure:

Medical Care:

Staff Attitude:

+91-11-39885050

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Dr Lal Path Labs - Gurgaon Reviews

Bad service by Dr Lal path labs country wide
Jul 25, 2019 05:41 PM 5248 Views (via Mobile)

This is a recent incidence ... Called Dr Lal home collection services ... They hung up on me thrice ... Then they called back ... Assured that they will be sending phlebotomist to our in another 1hr ... But they person never appeared.. as the tests were real Emergency So couldnt afford to take pts lab .... Whole treatment got delayed for 24hrs for their unethical behaviour....... I think they should have this in their mind that this is higly competitive world ...


PS : I AM A DOCTOR ... I KNOW WHAT THIS DELAY MEANS...


Pathetic Service
Jun 02, 2019 12:10 PM 12546 Views

Very unhappily I have to write to you this msg.


I am a patient of high cholesterol and run a family history of high diabetes. I had booked the Swasthfit Advance Health Checkup, as it covers both lipid profile and sugars test along with 35 other tests. I usually go for a Health Checkup every 6 months and believed this would be an appropriate test, as it covers my concern along with the other necessary tests. It cost me Rs 2199, and I believed it was worth the money.


DrLalPathLabs seems to be one of the most advanced PathLabs and convenient for working people like me who do not have time to even go to test centres. I was most impressed by your home collection. I had booked the test on 30th May 2019 online and within 4 hrs one of your agents had called me and set the time for the collection on 1.6.2019, between 9:30 – 10:00 am and asked me to be in fasting for 12 hrs till the test is done. I believe, 12 hrs is a mandatory fast which you have to keep before lipid profile and sugar tests.


Problems which I faced with DRLALPATHLAB:-




  1. On 1.6.2019, your agent had come 1 hr beforehand at 8:06 am to be precise to collect the sample. I had repeatedly mentioned to him about the 12-hour fasting, but he said 11 hours in fine, it does not matter so much. He took my samples and left by 8:20 am.




  2. Also to mention, the agent was super unhygienic, and had dirty nails, besides to Velcro band that was used was also very dirty. I would really suggest DrLalPathLabs work on their agent's hygiene grooming as it is a pre-requisite in any medical facility.




  3. As per your website and as per your agent the reports were supposed to be released by the evening on the same day of the test. It has been 27 hours since the test and I am still waiting for my reports.




  4. On calling your customer care, I was asked my Lab ID number. I was sent two Lab ID numbers, 268563993, 267860721 respectively by SMS. On my Invoice, the Lab ID which was shared was 268563993, while the one which showed my reports(as per your customer care) was 267860721. And that also due to technical issues would not show on the website, but I was asked to go and collect it from the LAB directly.




  5. Your customer care also informed me that my blood and urine sample was deposited at the lab at 5:10 pm in the evening. I am really wondering in the heat if it is viable for an agent to submit the samples after so long from taking the tests and will the reports be right?






Honestly, I believe due to the 11 hr fasting and the late deposit of my samples I cannot trust the reports which I am still waiting for. I have raised a complaint with your customer care after talking to 5 of your agents for more than 2 hrs.


I am really disappointed with your service and would advise you to look into these ground-level issues, as if the foundation is weak it doesn’t take time for the top to topple.


Besides, it is a medical facility, and I believe if you have taken responsibilities of taking care of patients you should try to keep up to it.


I hope my mail can bring a difference in your facility.


Pathetic inconsiderate service
May 31, 2019 11:39 AM 11270 Views (via Mobile)

I am a diabetic whi underwent a surgery recently. Needed several tests worth 5000 done, had booked a home collection. Phlebotomist would not respond to calls as it was going over 13 hours of fasting. He was busy on the phone. Comes late, pierces every possible vein - 3 different locations, couldn't draw blood. Is not able to get hold of another phlebotomist. We run over 14 hrs of fasting. Walks out of the house with no solution.


I called the customer care. After several tries got thru, then after several questions about me, they try and palm me off with a customer case ID.


Patient could die of complications, but nobody in the staff could be bothered.


YOUR RATING ON

Dr Lal Path Labs - Gurgaon
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Nainital India
Faulty report
May 08, 2019 10:34 PM 6918 Views (via Mobile)

I got my TSH tested at Dr Lal Path Lab, Indirapuram. It was a home pickup. I don’t have any history of Thyroid. The result marked TSH at a whooping 23.33 which was a huge shock. I was paranoid & didn’t know what to do as my surgery was scheduled in 12 days. Doc asked for a repeat test from elsewhere and the result was 7.11.


Before this one of test showed a high level of CA125 and the attendant told me that I have Ovarian cancer. How irresponsible and disgusting is this? I recommend any other path lab of a renowned hospital or SRL for correct diagnosis.


Jasrana India
Review of Dr. Lal lab collection centre of Seawood
May 06, 2019 03:15 PM 12117 Views (via Mobile)

I visited to Dr. Lal lab, Seawoods , Navi Mumbai 400706, on 03/05/2019 morning for certain blood test. Before taking blood simple the behaviour of staff was very helpful and friendly. After taking blood simple the behaviour of staff change drastically, she became rough and rude . She told me that report will be available at 7:00 evening. So I took the appointment of 8:00 evening. After two calls she/ he Stop to receive my calls. The blood report was given on next day evening. My 700/ Dr. fee was wasted. I would like to request to officially to look into the matter. Please refund my money. If your reply is not favourable I will write again and again.


PRS Chauhan.Lab No.255969753


They are truly professionals
Mar 28, 2019 05:11 PM 12465 Views (via Mobile)

I tried many labs but found Dr path labs best out of all of them. They have an app and home collection service as well. On cost side you may feel higher side but they give the quality service. I tried Klinic app which is really worst. I will advise just go for this.


Sonia391MouthShut Verified Member
Delhi India
CORRECT REPORTS
Mar 20, 2019 11:22 AM 13595 Views

I had some problem with my stomach. The doctor suggested me some blood test. I got a number of Dr. Path Lab's customer care from the internet. I booked a test of CBC, KFT, LFT, and BSF. I got a discount of 800Rs. After two days of booking, the executive came and took my blood. He was very professional and expert in his work. I gave blood without any kind of pain. The executive knew his job. After one day I got my correct reports from the website of Dr. LaL path Lab. I downloaded my reports and it was very correct.


Thanks to Dr. LaL path lab for giving me correct reports.


Pathetic
Jan 11, 2019 10:24 PM 5798 Views (via Mobile)

Lal path lab simply pathetic. Site was having some issues I wanted to download my reports everytime I enter my surname in Caps its shows error. I cald customer care and give my id etc. Spoke with their executive and requested her please forward da reports on my mail Id she was not ready to mail it. She told me its confidential. Hence cannot be send by mail. I requested her to transfer da call to da floor supervisor Mr. Hamendra Kumar but he also give same excuse. I dissconnected da call. After some time I cald again & spoke with floor supervisor Mr. Vicky he also gave same lame excuse and told he will check with da management & and call me back. He didn't call.


Dr Lal Path Labs carelessness
Nov 30, 2018 10:25 AM 6779 Views (via Mobile)

Today I had called Lal Pathology person at home for blood collection. I noticed he was going to use a used needle on me. I stopped him and checked his bag and he had over 80% used needles and very few new, all kept together. Basically this is their modus operandi to use old needles on unsuspecting patients and save the cost of new needles.


His name - Shailesh


Number -?+91 92059 83733?


Lal Pathology


Bhopal, Dr Lal Path Labs, M.P. Nagar Zone 2


131/10, Golden Tower, Near Sargam Talkies, M.P. Nagar, Zone - 2, Bhopal, Madhya Pradesh-462016


I will be filing a police complaint against them but the damage is already done for many people.


Do share this msg with all your contacts and exercise caution when calling blood collecting people at home or at lab.


Worst service
Oct 13, 2018 11:10 AM 6035 Views (via Mobile)

As my friend suffered from Dengue she couldn't go to the centre for her test. The person sent for collecting samples did this to my friend on account of taking blood for platelet count !! The centre referred here is the one situated at in Malkaganj, north campus Delhi


Very bad experience
Aug 19, 2018 11:42 AM 5291 Views (via Mobile)

Reception in Bangolakhi bazaar branch is unprofessional and rude he behave to patient like me is doing some charity work. When I ask about my test he is replied need to wait either go to any other place even there is no any other patients. Coz of that I need to go other lab


Wrong pathology report from dr.lal path lab
Aug 07, 2018 03:06 PM 8977 Views (via Mobile)

I got myself checked for Anti TPO test. The value they gave me was greater than 1300! which according to my doctor was impossible and signifies various serious ailments including thyroid cancer . I got my blood rechecked at 2 other reputed labs and the value was just around 100 in both.


After making multiple complaints in this lab all I got was reply that give us phone no. Of your endocrinologist we will talk to him!


Such pathetic thing . People pls don't trust these people blindly. They can give you fatal reports at times.


I got myself checked for Anti TPO test. The value they gave me was greater than 1300! which according to my doctor was impossible and signifies various serious ailments including thyroid cancer . I got my blood rechecked at 2 other reputed labs and the value was just around 100 in both.


After making multiple complaints in this lab all I got was reply that give us phone no. Of your endocrinologist we will talk to him!


Such pathetic thing . People pls don't trust these people blindly. They can give you fatal reports at times.


They gave wrong report and instantly pushed me into a zone of cancer patient. When checked for symptoms and other blood tests the same report was in my favor. See the anti TPO value of both labs and compare yourself. One is from Dr. Lal path lab and one is from other reputed lab.


Lower Abdomen Ultrasound
May 01, 2018 11:39 PM 5880 Views (via Mobile)

Went for ultrasound prescribed by dermatologist and the radiologist started claiming that she saw a baby in my uterus.


I'm a Virgin on my period.


I fail to fathom her absurdity.


She tried to harass me into confessing that I had unprotected sex.


slow claps


New Delhi, India India
I DOUBT THEIR RELIABILITY
Mar 30, 2018 01:25 PM 5633 Views

I took their package of 2599 INR that includes 42 test, got the notification that reports are uploaded, when I downloaded that 4 page report almost had half of the test reports were missing. After multiple trials to their customer care when I connected to them I asked them about my doubt and they informed that all reports were uploaded last evening when I specified couple of missing test reports(since I have been a science stream student) they put me on a long hold and say mam your missing reports are uploaded now with 8 page report!


There was no apology from path lab for this error.


What is the authenticity of this new record which she just added into my report after my query. This may belong to anyone. I will never take the services nor recommenced anyone. Very Disappointing!


Roorkee India
Best service for everywhere...
Mar 11, 2018 08:38 PM 4324 Views (via Android App)

Dr. Lal path labs is very nice. Its gives up better service and their report is to lible and trustable. Almost report is accurate and reports gives minimum time according to others labs.


Every test are available here just like vitamin d, thyride, spootam, Seamen test.


They are gives us home collection facility.


Tusharjuneja4MouthShut Verified Member
Gharaunda
Exact Reports, Best Lab
Nov 09, 2017 11:37 AM 6709 Views (via Android App)

I came in contact with Dr Lal Path Lab when my mother was not well. We went to Arpana Hospital and there Dr R.I. Singh recommend for K.F.T test Kidney Functional Test. One of my friend is a M.L.T so he knows about labs so I asked him for best lab then he suggested me Dr Lal Path Lab he made a phone call to the branch of Lal path lab and one of their staff member came and took the sample for test. he was well dressed and very caring.We got results of test after two days and my mother took the right treatment. Doctor was glad to see that we have Dr Lal Path Lab reports. Everyone can trust on Dr Lal Path Lab


Rude behaviour of staff
Nov 06, 2017 05:24 PM 5664 Views (via Mobile)

I visited the Pune lab today. Paid for the test first. When called the lab over the phone, was showered with indecent language and experience as if I was availing the test for free. Never will be visiting again. Did we pay to get abused? Do not recommend


Yamuna Nagar India
Worst Laboratory
Aug 20, 2017 04:04 PM 8519 Views (via Mobile)

I have been there for one blood test. But I think that was the biggest mistake. I told the lab attendant that I need this report by 3 PM as my 2-3 test were scheduled for 4PM respectively. For those test I needed this blood test report. Initially they told me that they will provide my report by 3. When I called them at 3 they told me they are facing some technically issue which will be resolved by half and hour and you willget ur report by 4. I said ok and and then I left for my pending test then I called them at 4 then again I got same answer that they are facing technical issue and I called them 6-7 time and at last they gave me my report at 6 PM.


Chandigarh, India India
Delivery of the reports - online
Aug 17, 2017 05:54 PM 24951 Views

Worst experience and highly unprofessional customer care service.


for patient's convenience dr lal path lab has online view facility of viewing the reports. But it do not work the lab id 242370412 reflects invalid. then I called the customer department @ 01139885050. the customer care executive informed that the reports will be delivered by 18 Aug, however the receipt confirmation received from lab stated 17 august for delivery of the reports. Which even was tough to deal with them, repeatedly I explained them I have not received any update on the reports through sms and neither im unable to see reports online due to invalid lab id number. After argument I was able to receive one of the report on mail and then again I have to call for another report and explain the entire matter all over again, and once more I requested them to deliver the second report on my mail as I have got it. The received the mail from dr lal path labs and to my surprise again the same report was forwarded.


I was not able to visit the lab so I wanted the reports on mail, the resort was to lab in galleria and confirm whether the reports available for collection and the assistant told I can come and collect before 7 as the reports ready. I was again surprised the reports are ready then the online facility was slow and provided me wrong information for delivery as 18th aug. The lab entire process is not in sync they actually need a restructuring and need to use latest technology I suppose they can afford it. they have looting patients for some time now and would collected good funds.


I am not gonna visit this lab again I even have doubt on the accuracy of the reports when I experienced their unprofessional attitude on delivering reports. They charge like hell for conducting tests and harassing the patients and we actually aishwaryasingh23 for getting tortured.


labshyamMouthShut Verified Member
delhi India
VERY HIGH PRICE WITH INACCURATE REPORTS
Jul 27, 2017 09:50 AM 34649 Views

My elder brother had gone to get his LFT test done at Dr lal Path lab. They offered him a basic package at Rs. 2200 which includes LFT, KFT, CBC, HbA1C, KFT. These are just 4/5 basic tests which other Genuine Labs like Thyrocare offer at just Rs-900. Reporting time is next day they say. Platelets in the report comes very high when my brother checked it from other lab it comes very low and again he checked it with other lab and also it comes very low.


That means they are giving inaccurate reports. Earlier it was said that Dr Lal path lab reports are genuine and people blindly paying so high price to get their tests done. But now the time has come that they are also not expert in reporting.


Don't just go for the name and pay very high price. Now many other labs are there which are giving many health packages at a very basic cost and give accurate results then why pay this much of high price. Infrastructure is average. Medical care is poor. They are just looting their customers now. Staff Attitude is good.


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Dr Lal Path Labs - Gurgaon
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Recent Questions and Answers on Dr Lal Path Labs - Gurgaon

500

If my tsh is 9.84 and t4 is 8 what should i do

Dec 29, 2016

By: anilbhasin1960

Answers: 1

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