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Dotzot Couriers Reviews

Ghaziabad India
Worst Courier Service in India by DotZot/DTDC
Mar 22, 2016 05:32 PM 16808 Views

I had purchased a product from E-Bay on Mar-11th, 2016 which got shipped by the Seller on Mar-12th, 2016. Its been 11 days now, the product has not been delivered by DotZot yet. The shipment was booked by Seller on Mar-12th from Goregaon, Mumbai and it reached Delhi on the same day. It took 7 days to reach Ghaziabad on Mar-19th. And it is Mar-22nd today, the product has not been delivered yet.


I have been calling on their customer care number available on E-Bay; however, nobody picks up the call. I got another number for DotZot Customer Care - 08030041302 from DTDC Customer care; however, they always say that the courier has reached destination city and I will get a call from delivery boy, but I have never received any call. They also gave me the contact number for Ghaziabad branch; and as usual standard message was there that it will be delivered tomorrow. I don't know when will this tomorrow come.


I spoke with someone at Ghaziabad office on Mar-21st, 2016 and got a confirmation that it will be delivered on Mar-22nd; however, it did not get delivered. I then called them again at 3:30 PM on Mar-22nd and spoke with Dharmendra to check the status, he said it will get delivered within an hour. I again called them and spoke with Ranjan at 4:30 PM, he said it can't be delivered today and they have a holiday tomorrow(Mar-23rd). What a WOW experience.!


I am surprised why DTDC has opened this bullshit courier company which doesn't even think that someone has ordered a product because of his/her need. And they are just not bothered to get it delivered.


I would not want to give them even 1 star. Can somebody please take some action against this courier company.


Unndeniably the no 1 worst courier service
Mar 16, 2016 12:11 AM 19757 Views

I am really surprised as to why dtdc started this subsidiary "dotzot"? They have very quickly garnered a reputation like non other. They have everything needed for an organisation to eventually fail. 1. A very bad track record of not delivering on time. 2. They have no contact to numbers. 3. The customer feedback form is the only way to connect to them and even that is an eye wash. 4.


They don't give a damn about delivering the consignments to the consignee. Many of my consignments have gone back to the consignor stating the reason for non-delivery as' consignee not available to take delivery'. They don't even try to contact the consignee to arrange for a suitable time for delivery. Other courier companies are run by idiots by trying to reach the consignee for the delivery. I don't know why the on-line sellers are even opting for dotzot?


Pune, India India
Extremely pathetic and unprofessional
Feb 11, 2016 04:35 PM 18201 Views

This is the worst online shipping service. No response and wrong updates, people keep sleeping here I guess!


At first they hang up suddenly and then they keep the phone aside to ensure you cannot call them back.


We are facing tremendous difficulty and poor consumer feedback thanks to Dotzot's unprofessional service


I would not recommend this service to anybody at all unless you want to go crazy handling courier escalations day in day out.


Sick and tired!


YOUR RATING ON

Dotzot Couriers
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I agree. dotzot is the worst
Feb 06, 2016 12:22 PM 18135 Views

Same thing with me on ebay. Dotzot took 7 days to ship my parcel from Mumbai to Goa.  blue dart takes max 3 days not more than that.


Even dtdc is worst. took 10days from Delhi to Goa. bluedart takes max 4 days. I dont know why dtdc brought this something called dotzot. dtdc itself need lots of improvement. They should teach thier staff some core values in delivering shipment. Bluedart and speedpost is best so far in goa.


I have purchased 28 items on ebay


22 items - bluedart


2 items - speedpost


3 items - dtdc


1 item - dotzot


only dtdc and dotzot gave me lot of frustration. never had problems with rest.


Big Zero for DotZot
Feb 01, 2016 03:22 PM 17793 Views

Unfortunately, the seller at eBay chose to send the product I ordered via DotZot Courier(among dotzot, fedex, bludart), which is a courier service started by DTDC couriers to cater eCommerce Supply chain.


Bad aspects:




  1. Delay in transfer of the parcel between their own in-city offices.




  2. Delay in inter-city transfers, status always shows Processing for over a week without any movement




  3. Absence of proper tracking system.




  4. No Quick-Contact numbers for inquiry.






I am really shocked at this kind of low class service from a Company like DTDC. Postal(Registered/Speed) or any other local courier company provides better service.


Definitely not recommending this service for anyone.


Lucknow India
Dotzot Couriers is name of Rubbish Courier service
Jan 08, 2016 09:34 AM 20230 Views

Below is tracking detail, its picked up on 28dec 2015 from Delhi to Kanpur & since 12 days its only travelling. Not reached at destination.


Airway bill number: 700003196921


Date / Time Status Description Location


08/01/2016 03:21 In transit     Arrived at     LUCKNOW, LUCKNOW


28/12/2015 17:49 Shipment picked up     Picked up and Booking processed     VIJAYANAGAR, DELHI


28/12/2015 01:29 Ready to ship     Ready to ship New Delhi


Bangalore, Karnataka, India India
Very irresponsible
Dec 30, 2015 05:25 PM 20325 Views

I had ordered for a phone through Homeshop18. I was expecting my order to be delivered today - 30-12-2015. But received no updates. Checked there website with the provided AWB number and saw that the product was there in Kolkata since 26-12-2015.


Searched for their contact details, but couldn't find on their site. Luckily got their number from a forum. Hence, ended up calling these people. A lady at the other end told that there was no proper update so they couldn't send the product for delivery from Kolkata to Andaman.Disgusting! what a lame excuse!


Very bad service.


Bad service
Dec 19, 2015 08:42 PM 20546 Views (via Mobile)

Pathetic service shamefull cmpny close your stupid company and sit back I have never come across such a courier service its been a month and because of this stupid courier service I have not received my parcel no700003172362 there no minus 0 star I would have given that also


dkar4350MouthShut Verified Member
Dhanbad India
Beware! It will give you Goosebumps!
Nov 29, 2015 09:57 AM 25966 Views

DotZot - The name itself signifies nightmare and you will come to know what I have been talking about once you come across this great(pun intented) courier.


I first came to know that something called DotZot does exist as an e-commerce delivery courier when Ebay shippped one of my products(Philips SPA50 portable speaker) via DotZot with tracking ID -700002594934. Now I had ordered a lot of products on Ebay and I had no complaints so far, but I could never believe a company like Ebay could do DotZot to an innocent citizen like me(:-P). I googled the name DotZot and all I could find after a hectic search was an ill-maintained website and a lot of negative reviews. I realised then itself that Doomsday was approaching. Now came the time of torture. DotZot updated a status of receiving the product and then vanished. Like literally. I patiently waited for six days after which all my trust drained right away. The worst thing is that their site doesn't even have a helpline no which basically means you have to email them and wait forever for their reply. However via some complaint forum I found out there number and contacted them. After a lot of persuasion they shipped my product on the 8th day after having received it from Ebay. Wow!


The product showed in Transit from Chennai to Jamshedpur. It took the product another five days to get to Kolkata and then the most bizzare part, they shipped the product to Patna(Bihar), a completely different state. I live in Jharkhand and when I contacted them again regarding why they shipped the product to Patna,  they said Jamshedpur is in Patna. Imagine, the courier company didnt know that they had to ship the product to Jamshedpur in Jharkhand and not in Bihar, even though the address had been clearly mentioned. Finally I lost all my calm and threatened them to deliver my product immediately or I would take legal action, and after 18 days, I received my product, Finally!


Came to know that DotZot is an initiative of DTDC couriers and is new in the Courier business. The worst thing is they are damn poor with their service and do not even have their own office in most places. Mostly they operate from DTDC offices. I suggest them to please take their business seriously and kindly improve their site for regular updates and other things.


For those of you, who have a stuck package with this courier and is looking for a contact number, here it is,


Helpline Number -+918030041302


Worst Courier Service
Nov 05, 2015 11:45 PM 26239 Views

Here I am writing a review about a courier service dotzot, very bad experience with this  service and we can say worst courier service in the world, when you will call customer care of dotzot  they will not attend your call and if by mistake they received your call they will not provide you resolution regarding your complain, here I am sharing my experience with dotzot courier service, I purchased an item from ebay and by ebay that item shipped by dotzot .


Dotzot not shipped item to me full 1 month and when I call customer care of dotzot  they not talk to us in proper way. Very very worst, bad, disgusting service by dotzot.


in last I want to say don't  ship your items through dotzot


Bed service
Oct 27, 2015 11:07 AM 22093 Views (via Mobile)

My product shipped through dotzot a one week ago but I am not geting till.e bay send my product through dotzot. Nexsus seller through I am order and now my product at chhenai. Wroust service. I have no this type exaptation from dotzot. I am filling so bad experience.


Kolkata, India India
Worst courier service of India is DotZot
Oct 14, 2015 11:49 AM 22259 Views

I found too much delay service of DotZot courier. Compare to India Post they are far behind and the authority also are not responsible.  The personnels and officers of DotZot are also worst, they didn't respond phone calls and mails. And when you try to track for your consignment on their tracking system, you will find 4/5 days old update.


Basically, they are using worst technology with worst professionals etc etc. Recently, Odisha Saree Store, India's no.1 handloom and handicrafts online seller adopt their courier service and after this the company feel this type of bad experience very much. And customers of this online store's also fade up for this worst courier service company. So, I request to the authority please improve your systems and services otherwise we are not available with your company in future.


Nice courier service
Oct 08, 2015 02:35 PM 20055 Views

It is best courier I think it is best courier company which deliver ecommerce products. It has very fast door to door service. Its hoping speed is very fast and it is very secure courier chances of stolen missing is very small in this courier facility.


Its customer support is very good it gives personal attention to everyone. I buy a tshirt from snapdeal.com and they deliver it through dotzot then I came to notice that dotzot is also very good courier service I enjoyed its service. its best courier service with best support service .


Reviewer88MouthShut Verified Member
Hunasamaranahalli India
Worst Courier service
Oct 06, 2015 03:08 PM 21264 Views

I bought one product from groupon and they shipped my product through dotzot courier on 29th sept 2015 from delhi to bangalore but after passing more then 8 days still product is not delivered to me, they also never scan product for 5-6 days and always respond that we will get back to you within 3-4 days.


After passing more then 8 days still there are not able to deliver the product within metro city so you can think how much time they will take to deliver for small cities. Never use service of this courier or insist your shipper dont send any parcel with this courier.


I am attaching screen shot of my AWB  so you can check they never update on every point, and they keep on hold until customer contact them.Also they dont have any contact number information on web so for contacting them you have to fill that form which is available on their website but after contacting many times I got their contact number which is 080-30719101.


So if you are facing same issue contact many times on this number if u want instant delivery otherwise they kept your parcel on hold.


I am very disappointed with their service and never gonna use after this.


sec 22,noida India
Worst services
Sep 21, 2015 01:59 PM 22104 Views (via Mobile)

Jabong dispatched a couriour on 9th of sep and today is 21th of sep and no Idea where is parcel.no one of Dotzot taking care.


I faced worst ever experience with DotzotJabong dispatched a couriour on 9th of sep and today is 21th of sep and no Idea where is parcel.no one of Dotzot taking care. I faced worst ever experience with Dotzot.


AshvenMouthShut Verified Member
Bangalore India
Damm Worst...Dont even give a try in Dream also
Sep 01, 2015 02:19 PM 24019 Views

Hi Frnds,


Never ever try DotZot courier they will show you stars in the day times. They are the worst couriers with no customer care number the are from the brand of DTDC couriers. DTDC should be ashamed to have such kind of child brand.


It is impossible to track our package and it is the worst courier ever. For metro cities itself the will take more than a week to deliver and probably only god knows when our product will be delivered. DTDC is a bit ok courier and the didn't even know why dotzot is for.


Please avoid the DotZot to the max extent and if your seller is shipping through this worst courier.


Cheers


Ashven


AshvenMouthShut Verified Member
Bangalore India
Damm Worst...Dont even give a try in Dream also
Aug 14, 2015 01:06 PM 25366 Views

Never ever try DotZot courier they will show you stars in the day times. They are the worst couriers with no customer care number the are from the brand of DTDC couriers. DTDC should be ashamed to have such kind of child brand.


It is impossible to track our package and it is the worst courier ever. For metro cities itself the will take more than a week to deliver and probably only god knows when our product will be delivered. DTDC is a bit ok courier and the didn't even know why dotzot is for. Please avoid the DotZot to the max extent and if your seller is shipping through this worst courier.


Cheers


Ashven


395006, India India
Get Messages but Received nothing from dotzot...
Jul 24, 2015 11:52 AM 27324 Views

Hello Friends,


I received message from dotzot courier that I will receive my parcel by today and I do not receive anything till end of the day.


And I get another message on evening that your order delivered.


This is terrible service I ever seen.


They should leave this field.


However I am not able to find their number also.


It also not there on their website.


Just email, but I know that email takes about minimum 7 days to solve problems.


RAJAHMUNDRY, India
LAZINESS ON THE PART OF DOTZOT COURRIER
Jul 06, 2015 06:46 PM 28493 Views

I have placed a prepaid  order to Infibeam an order for antivirus CD on 19-06-2015 with order ID No.16209756 and order No.25654886 and the supplier booked the item through DotZot on 22-7-2015 with tracking ID 700002139523.


The item received in  vIJAYAWADA ON 29-06-2015 it self and the Vijayawada  is not a distant place and it is in 200KMs only from our place i.e. Rajahmundry.


The item reached on 2nd July 2015 i.e. they took 4 days time to  reach Rajahmundry(The place of delivery).   After receipt of consignment to  delivery station   after completion  of 5days  the item not yet delivered to me .  It is also not known where the item is lying.


Even after sending the mails for 4 times, for one mail some one responded and assured its delivery on the next day it self and after that 3days lapsed, the item not yet delivered.   I made complaint about this to the on-line supplier iINFIBEAM.   They also not taking any interest for its delivery.  What made the supplier keep quite.


Worst Courier Services - Should be barred
May 03, 2015 05:17 PM 31555 Views

I have ordered gift product(chocolates) through Infibeam on 14/04/2015. It was picked up by DotZot on 15/04/2015. The article got mis-routed from one place to another and on the whole they are telling to send one person to pick the same if it is urgent for you. They were not ready to give delivery of the product.


After around 20-30 calls everyday to their Head Office at Bangalore and the delivery location office they send the article after keeping it just like that for 7 days. Even they didn't updated their website on regular basis so that the person can track such article. I am very much disappointed with their services. I will never ever order an article where DotZot comes into picture. As soon as their name will reflect I will try to get that cancelled.


VERY WORST EXPERIENCE. CUSTOMER CARE DOES NOT LISTEN. THEIR REGIONAL OFFICE HAS NO MANNERS TO SPEAK.


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