MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.
Concern / Feedback Form
Secure your account
Please enter your valid contact number to receive OTP.
Just one step away to protect your account with 2FA.
Protect your account by adding an extra layer of security.
Home > Food - Drinks > Restaurants > Bangalore Restaurants > Sarjapur Road Restaurants > Domino's Pizza - Sarjapur Road - Bangalore
Domino's Pizza - Sarjapur Road - Bangalore
Food and Presentation:
Ambience:
Customer Service:
Value for Money:
Building No. 18/2A, Anmbalipura Village, Bellandur Gate, Sarjapur Road, Bangalore 560034, KA
+91-9986407974, +91-9886687989, +91-80-28440901
The ingenuineness of this review appears doubtful. Justify your opinion.
I feel this review is:
See full Menu
See all Photos
Dine In Available
Veg / Non-Veg
Air Conditioned
Home Delivery
Cash and Card Accepted
Most noticeably awful administration ever. Put request online at 8:45 pm till 11pm despite everything we don't know where the pizza is. Called a few times yet nobody even tries to pick the call.
Indeed, even at the fundamental branch, individuals wére sufficiently inconsiderate to pick the call and detach it.if you folks don't have the data transmission kindly don't acknowledge requests, and yes please discount back our cash .we are most likely not doing philanthropy.
Request number: 340
Request set at: sarjapura street outlet, Bangalore
View more comments
I ordered through my mobile app on 24th July 2015, 8.23 PM for home delivery& my order number was 457. But even after 1 hour, I didn't hear from Dominos; When I called the store, no one picked up the call; My son was very hungry but pizza was not in sight. Then at around 9.45 PM, I personally visited the store to see a huge rush & commotion. I had to literally fight with the staff to get my order packed & delivered.
When I asked them for a refund(of atleast rs 300) for non delivery, they asked me to call next day as there was a huge rush. When I called next day, the store manager refused to give any refund saying it was out of his control as there was a powercut & hence they couldnt deliver.
I logged complaint through dominos app in my mobile; Someone from customer care called, but again he said he can't give refunds but can some discount for next order; Highly unprofessional behavior from Dominos & they lack basic courtesy to compensate the customers for honoring their commitment
I did an online order and this was the center it routed through the net for my order. I placed the order at 6.45 PM asking for delivery at 8.30 PM. Waited till 8.40 PM the order did not came. Called their number to check if they are going to deliver.
They told its on the way. Waited another 15 minutes and called again at 9 PM. This time also same response - its on the way. After that they did not picked up the call from my number. Since my kids were deliberately waiting for the pizza, I could not cancel it. Finally I went to their shop and when I asked about the order they did not had any answer. The service boys had nothing to say on that and they had not even prepared the order. After reaching to the shop at 10 PM, I had to wait another 20 minutes to get the order.
Since I already paid the money and I lost the trust with them, I was afraid to cancel the order as I'm sure if I had cancelled they would not have given back the money also. They are as pathetic to that extend. Try to avoid Domonoz. They have just promise of delivery, not in reality.
Thanks
Sarada
YOUR RATING ON
Worst service ever. Placed order online at 8:45 pm till 11pm we still don't know where the pizza is. Called a couple of times but no one even bothers to pick the call.
Even at the main branch, people wére rude enough to pick the call and disconnect it.if you guys do not have the bandwidth please do not accept orders, and yes please refund back our money .we are surely not doing charity.
Order number: 340
Order placed at: sarjapura road outlet, Bangalore
I had a horrible experience there (Bangalore, Sarjapur outlet). All the 5-6 kids who had meals there fell sick with bouts of vomiting and had to be rushed to the hospital, including my 4 yr old daughter. Hence onwards would never step in there and would advise never take your kids there at least.
I think they are used to such complaints .... this is not the first time its happening...they should simply shut it down if they cant maintain any standard.
This is not the first time it has happened. I went to domino's pizza sarjapur road branch and had a horrible experience, I could see staff was not maintaining hygiene. I could see one member picking nose near cash-counter. When I took away my order, it was half-baked. I called them up and the moment I started complaining they put me on hold. I went back to store and told those people that pizzas are not baked properly, the staff person told me that it is like that only(As if I never had pizza, and I have never seen the pizza in TV:-even)) I handed over the entire order to them without asking any replacement or cash-back( I'll assume it is donated). I wrote to customer care also, but I think it has become usual practice for them to not to entertain such complaints.
Yesterday, I received an email from Dominos (Dominos" . I am member of their "WOW Club". they gave some coupons in the mail saying December Celebration. I called up and found that all coupons mail to me on 8th December actually have expired on 30th November. Even the coupons have the 30th November expiry mark, you can see it in the picture attached, which I didn’t noticed on the first glance. See how these people fool consumers, we get attracted, call them up, place our order and at the end when you give coupon details you get embarrassed.
In today's world companies are ready to do anything to attract people to their selling space, and then they know 60-70% people will definitely buy something. If some one even come to know about their gimmick which companies are playing, some of them get angry and leave. And major takes it as common thing and buys up the stuff, and some even blame themselves that they didn't read the offer properly.
Showing: 1 - 7 Reviews on Domino's Pizza
Photo Uploaded successfully.
Upload photo files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
Upload menu files with .jpg, .png and .gif extensions. Image size per photo cannot exceed 10 MB
Select a product from search suggestions
Free MouthShut app saves money.
OTP Verification
Verify
An OTP has been sent to your email and mobile number. Please enter OTP to verify the account.
Didn't receive? Resend OTP
An OTP has been sent to your email address. Please Enter OTP to verify your email address