When I bought the product, I bought it using an HDFC card because the listing said that I will get a 5% cash back. But customer service exec said that in some corner of the snap deal site some policy is mentioned about the cash back that amount has to exceed Rs. 5000/- to be eligible for cash back.
Following are the observations of the product on the first day itself:
1. The courier person insisted to deliver the product during peak office hours instead of evening. So I had to come all the way from office to home(travel 25 kms in Bangalore traffic).
- Despite what the product says, there is nothing even "semi"-automatic(no ease of use at all) about it:
a). You have to clip the drainage tube to block the water from exiting during wash. Its not like it will wash for some time and flush the water automatically after a wash or rinsing. All manual.
b). have to put the spin bucket to spin. Just 2 cloths max.
c). only one jeans can be added, if you even add two jeans, the cloths will not rotate during wash. Normal cloths only three: I tried with 2 T shirts and one formal shirt. d). Due to some reason, the manual asks us warm water for washing.
- Despite putting in the category of electronics item, not even a single function in the product is electronic. Not even the timer. It’s more of an electrical product.
5. I can wash more efficiently, faster, use less amount of water, less electric power using my hand.
- When I requested to return/exchange for a bigger product: "We would like to inform you that we do take return requests for any defective, damaged or wrongly delivered products. However, we reviewed your product and found that the desired product had been delivered to you in a good condition".
That means earlier to this so called return policy in place, snapdeal used to force customer to keep the product even if defective or damaged.
- not to mention, when you call the customer service number for demo/trail run, they would simply say: "its all plugin and play sir, you don't need a demo". Not to mention, its quite fragile item.
I am now forced to keep this junk with me, despite being a snapdeal customer for a very long time
- Thank You! We appreciate your effort.