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DHL Express India Pvt Ltd Image

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18%
1.12 

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801-A, Silver Utopia, 8th Floor, Andheri, Mumbai 400099, MH

+91-22-66789000

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DHL Express India Pvt Ltd Reviews

Fraud
Nov 29, 2021 08:47 PM 2248 Views (via Mobile)

I am unable to understand how and why so much in the Name of Customs, IGST and disbursement charged amounting to 5200/-, while the


Cost of my purchase is just INR 6000, which already includes INR.1500 shipping. This purchase is for a patient who had a desire to hide his / her problem now has to go through extended pain.


Extra Charges in the name of Government taxes, duties and etc etc., levied by DHL of INR 5200/- is almost equal to the price of the item bought, how logical is it.


I wanted Invoice to be reissue/ raised in my company's name with GST no. so that I can at least claim GST reduce some amount of burden.


Going further I would say it's a Total inhumane, misusing, misleading in the name of policies.


I have been purchasing goods and have been delivered through different shippers but never charged so much, this is my second time delivery from DHL, both the time I had to pay additional charges, very bad experience and never will I recommend.


Surely will take innocent layman is looted of their hard-earned money and being mentally tourchered for the benefits of few.


If I had known this that this consignment was being booked through DHL, I would have either booked in my company's name or would have definitely cancelled the order from ubuy.


Below standard services from Mumbai dhl
Nov 23, 2021 07:36 PM 2038 Views (via Mobile)

Very very bad experience since last month our parcel with tracking ID 1798111125 from Mumbai has not been delivered to Muscat Oman, very disgusting experience, all documentations and required paper was done as required by DHL still the parcel with left Mumbai on 25 Oct is still not shown to its final destination, I hope things improve in Indian Station to aviod any bad name, t


Fraud Company!!!!
Aug 09, 2021 05:56 PM 2536 Views

I had a very useless experience with DHL India. My parcel is not getting custom cleared.


Their support is bad and Don't use their services please. They are FRAUD and just want to earn extra money.


YOUR RATING ON

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They fleece consumers unnecessarily
Jul 28, 2021 01:06 PM 2456 Views (via Mobile)

Terrible service. Never get anything imported through them, it's always delayed and thry take no accountability for it and fleece the consumer double the mrp of product under various charges


Perlis, Perlis, Malaysia India
Bad service
May 18, 2021 05:14 PM 2702 Views (via Mobile)

My personal parcel arrived in Bangalore since 26/04/2021 and was held under custom service until 13/05/2021. Their team did a terrible job in managing the custom documentation as they requested many documents from me, like invoice (despite the sender already gave them) and the most ridiculous is an appeal letter to the custom. Today the parcel arrived at my doorstep but still I still cannot get the parcel. The reason being that the tax, which I had paid at noon yesterday, have not been recorded as paid by in their record. Note that the transaction was successful and I had already informed the DHL team yesterday abkut the payment.


Naz
May 16, 2021 07:14 AM 2612 Views (via Mobile)

Very poor service. Extra Money making. Not at all helpful. Was helping India giving PPE kit. Charged me extra duties on my parcel. Very bad service.


Concern about services
May 04, 2021 11:01 PM 2469 Views (via Mobile)

Staff is very worst. They don’t know how to talk there customers. They have worst services. First they opened my account then sudden after some days they just closed my account. Now my shipment is pending from last 7 days


Packt delivery ??
Apr 07, 2021 03:11 AM 2349 Views (via Mobile)

Maine Germany se India sman bheja toh packing khuli hui thii aur sman gayab thaa toh agar apki service etni khrab hai toh money kiske liye lete ho half sman ke 5000 le liye shram karo dhl walo aap ki Service bad hai aage se life main kabhi dhl se India sman ne bhejungii bad bad Service agar 0 star ka Option hota toh main 0 hi dati ?(ich habe 5 kilo Packung ???? nach india geschickt aber dhl hat meine Packung aufgemacht und viele Sachen schon geklaut und diese Packung war weinge Sachen schon dreinen gelassen , Ich glaube nicht dhl Service ist zu schlecht weil in Deutschland dhl Service gefällt mir aber in Indien dhl Service ganz ganz schlecht und dumme Leute Arbeiten in Indien dhl firma ????schade 0 Sterne ist gut für dhl India ??


DHLR Express
Mar 22, 2021 12:41 PM 2464 Views

Hi friends, I have already used this company services as Relocating


from Bangalore to Kolkata. I am going to share the experience of DHLR relocation with you.


This is my first relocation so its naturally this I am afraid about the relocation because I read the reviews of the customer regarding relocation. I was afraid how to relocate and which company is best for this.


I got the quote of four or five company normally.


At the time of phonic conversation I found confidence in this company representative and quotation of this DHLR Express company is not lowest but due to some point I fix a meeting with Mr. Sharma. He is the senior person and I think he is the manager at Bangalore.


We discussed all the terms and conditions. Delivery time 6 to 8 days and other discussion.


They pack all the items as per my shifting date and pick up. I really surprise that time I got a call on 5th day for delivering my household & they come unload my all items and unpack re fix the bed and others part.


My all items are in safe and sound position. After two day I also got my car safely without any type of problem.


So my first experience of relocation to my household was very good


WORST SERVICE EVER
Feb 24, 2021 07:32 PM 2335 Views

Worst service and I don't recommend anyone to try to send parcels through this service coz I sent a 1kg parcel from italy to india paying 69 euro but unfortunatly receiver hasn't receeved the parcel yet and DHL office of india keeps complaining, asking different codes. Among other things, to send a small package requires 60% of charge from the recipient.


WORST SERVICE EVER, ABSOLUTE NIGHTMARE
Feb 04, 2021 04:49 PM 2524 Views (via Mobile)

WORST SERVICE EVER, ABSOLUTE NIGHTMARE. Never use them for international shipping. I lost 200 euros and got nothing. Due to covid I got stuck in india so I decided you get my stuff back from Germany. First they said the package is overweight and returned it. The package did not leave their local package center but they charged 100 euros for it. I booked their service again and this time they returned it citing custom issue and charged 100 euros again. I was not notified or asked any questions, and when I contacted customer care they don't speak English. For international shipments, don't you think u should keep someone in customer care who speaks English??? DHL has the worst service and customer care. NEVER USE THEIR SERVICE.


DHL express
Jan 15, 2021 01:56 PM 2263 Views (via Mobile)

Not a bad infact the worst Experience with DHL express.


Just in one line never ever choose DHL international courier service


Problems in sending parcel to france from india
Jan 06, 2021 10:30 AM 2246 Views (via Mobile)

I sent a 15 kg parcel containing some clothes, packed branded food items and misc household stuff, to my daughter in France.


Detailed itemised invoice, bills were submitted.


However, the parcel got sruck in Marseilles and local dhl unit again asked for all documents again. They did not call mydaughter but simply reported this back to me.


It took several emails to three different set of dhl employees to sort this out.


Then to our horror, delivery was attempted at wrong address and the excuse was that the address on parcel got smudged. It took three calls to french helpline and the delivery agent was kind enough to finally deliver it correctly. It took 14 days and several attempts.


Horrible experience overall.


Chennai India
Very disappointed
Nov 19, 2020 03:16 PM 2367 Views (via Mobile)

The parcel sent on 27th reached UK on 29th.customs clearance took 3 days.Even after 36 hours of customs clearance goods were not delivered.A cheating and fraud company operating worldwide.


DHL POOR SERVICE
Oct 29, 2020 08:34 PM 2502 Views

My name is ABHISHEK SINGH . I used DHL service to delever a packet from Turkey to mumbai . after giving all KYC documents .


and endless emails to DHL . there customer service is good for nothing . anyways my packet was never delivered they offer me claim . I have decided not to use DHL ever again personallly or even for my import company . so friendly advice to anyone reading this if you hire a pigeon to deliver goods it is very good change that the pigeon will beat DHL anytime .


Bitter experience with dhl
Aug 26, 2020 07:03 PM 2341 Views (via Mobile)

This is KS Dhiilon. I will never suggest any one to choose dhl services. Worst delaying service. Took 17 days to deliver international shipment of 100 gms charged Rs 4000. Besides, harassed receipient in the name of clearance by asking un necessary papers documents. Compelled to call time and again. Few article were sorted out to send me back which I still not received. There is no one to listen or to answer querries.


On the other hand India post took only 7 days to deliver article at same address 5 kg for Rs 4000.


Its a fraud Company
Jul 29, 2020 05:48 PM 2053 Views

I have sent an international parcel to London UK, valued around 7k. I received a message from DHL stating my parcel will be delivered only after payment of 25 uk Pound, which they have charged as 10 pound import duty and 15 pound service charge. I went to UK government website where it is clearly mentioned that any product valued less than 13000(135pound)do not attract import duty.


This clearly shows the fraud of DHL and when I contacted the DHL customer care they informed me to contact DHL UK office. I would request friends not to use DHL courier whether in India or abroad.


DHL INDISCIPLINE
Jun 15, 2020 06:45 PM 2108 Views

DHL pick up fellows have become exceedingly indisciplined. They're not picking up shipments intentionally & are very rude in their conduct. I booked a pick up on Sat & then same today & have rescheduled the same for tomorrow. It seems like we're serving DHL Instead of them serving us. It has come to a stage wherein we may have to to pamper & beg pick up guys for pick up consignments. No on is able to take any action or even give them a warning to mend their ways. No wonder their quality of service is bound to degrade in time to come. Very disappointed


Very bad service
Feb 17, 2020 06:03 AM 2274 Views

Asking double money then the cost of the item


never sent parcel through DHL


damage item.


dont reply he emails


The worst experience I have with DHL team
Oct 17, 2019 10:29 AM 2557 Views

First, Dhl Executive give false commitment that they will deliver my courier with 3 days to Canada. but after 5-7 days, my courier stuck at Ontario service area. and after confirming from Dhl executive, it will be delivered after 10 days. and the guys making excuses that due to one day holiday in canada, the courier is delay by 5 days.what the inappropriate response.I never recommend to go by DHL .find a better option .


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