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D Mart - Bhandup West - Mumbai Image

MouthShut Score

69%
2.93 

Parking:

Ambience:

Store Range:

Value for Money:

Lal Bahadur Shastri Marg, Ambedkar Nagar, Bhandup West, Mumbai 400078, MH

+91-22-25796150

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D Mart, Bhandup West, Mumbai Reviews

Cost is convent for middle class
Nov 17, 2023 07:09 PM 10982 Views (via Mobile)

D mart store products cost is convent for both middle and lower middle class families.quality products


Selling old and rotten things in festive time.
Nov 15, 2023 12:17 PM 7889 Views (via Mobile)

Purchased dry fruits for Diwali gifts from dmart...but happilo 500 gms cashew , and 1kg proV almonds had worms ..as if they were specifically packed for Diwali as people blindly do shopping on economical sites . Please do keep in mind they are for gifting and it is so embarrassing. I have been a regular customer of dmart . Really disappointed.


Good customer support
Nov 13, 2023 06:01 PM 7034 Views (via Android App)

The support service here is very good. The support at the billing counter is very good, also the behaviour of the staff is also appreciated. The custoemr support there makes it a better choice.


YOUR RATING ON

D Mart - Bhandup West - Mumbai
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Dmart worrest service
Nov 01, 2023 10:02 PM 12479 Views (via Mobile)

Low quality products and long period products are giving for home delivery and failure of service to home delivery


Billing counter person is too rudely
Oct 23, 2023 08:32 PM 12805 Views (via Mobile)

10 item counter person is too rudely and used abuse language and miss behaviour with customer by using wrong words


Rude behavior
Oct 16, 2023 01:41 AM 6968 Views (via Mobile)

Hi my name krishna sai i have buy a injection cooker i saw it on display at the cost off 1799at hyderbad at(kphb) dmart.


I get non injection cooker then i saw it at home and i went back to dmart they said to me i will give (injection cooker )means electric injected prestage cooker atthe extra cost of 500 i said ok and they taken my d mart purchase bill and after some time they said that we returned back ur bill they are saying. So pls give bill then we can give warranty and exchange the cooker. It is very hurting to me and i have trust on dmart. Now it is shame upon me.


Third class exchange policy
Oct 12, 2023 07:31 PM 7534 Views (via Mobile)

Total un satisfied with the exchange policy. One can compare in the pics the right side which I purchased and left another piece from dmart showroom. The exchange dept person says it is dirty and can't be return or exchanged. Though I i wanted to exchange it. I think no one can't amke a difference between purchased item and the showroom item


Best place to buy products
Oct 05, 2023 07:49 PM 6866 Views (via Android App)

Dmart is best shopping place and all products are very reasonable rates and quality of products also best , big parking area, staff behaviour is polite overall perfect place for shopping


Bad service at pick up point
Sep 17, 2023 05:16 PM 7755 Views (via Mobile)

Today on 17.09.2023 at 16.30 we went to pick up point of D Mart in Crystal enclave aprt. @ sant Anthony road Vakola for Ganesh Utsav shopping. We repeatedly asked a female staff there about some items, but she ignored them and did not answer. Later, when we went to the billing counter a little to the side, they were laughing among themselves. Had a very bad experience with D Mart, wondering if we will go again.


Product missing
Sep 15, 2023 02:32 AM 7770 Views (via Mobile)

Dilevery boy bad behaviour my product missing and closed to complaint box not refund I call customer care but not working on complet only phone call timepass with me bad experience with demart shoping


Delivery Boys...Bad behaviour
Sep 02, 2023 12:09 PM 8057 Views (via Mobile)

As usual, ordered materials from Dmart online. The delivery was supposed to happen next day. The day on delivery the delivery boy called saying where you stay and does the tempo come to your place. I said ' yes tempo come and few distance you need to walk. He said ok and kept the phone. After this I received message saying that delivery failed due to address not received.


I called customer care and narrated the incident, they took the delivery boy on parallel call, He started saying I went and told the person to send some one and no one came, so I turned back. He also said We don't deliver in Chawls and when I asked him to send material now, he said it will come next day even the customer service person told same thing.


So my advice to Dmart team, mentioned on your online platform that you don't give service in so called Chawls. I was paying you for the material+ delivery cost , it was not a free distribution you were doing.


A very bad behaviour from Delivery and customer service.


I cancelled my order and never ever I will order or go to this fake people.


Every highrise as a fall and that's the beginning for you guys.


Pathetic and Poor service
Aug 30, 2023 08:29 PM 7459 Views

Hi DMart - Avenue Supermarts Ltd


this is very unfortunate to highlight this case here, I am highlighting this because of Poor service.


I purchased some items from Dmart ready on 6 Aug 2023 and made my payment via Paytm, Amount was deducted from my account 2 times however as per Dmart executive they were getting timeout and he told me that deducted amount we reflect in my account within 48 hours. but it was not reflected in my account.


I visited again to DMart - Avenue Supermarts Ltd ready they told to raise a complain to customer care.


I raised a complain to customer care on 12 Aug and till now I called many times to customer care they ware saying amount will reflect within 7 days, 2 days and 1 day but still no resolution and and still amount is not reflected in my account.


It is more than 20 days and no-one has taken seriously.


I am very disappointed with DMart - Avenue Supermarts Ltd service and this is very pathetic work and seems now DMart - Avenue Supermarts Ltd is doing fraud.


Nutraj Walnut Bad quality
Aug 28, 2023 08:01 PM 6925 Views (via Mobile)

Very bad quality of nutraj walnut.


Inside small insect are there.thrown everything


Expiry date:Jan 2024.


Pls do not take from nutraaj


Bad staff behavior
Aug 23, 2023 09:49 PM 6859 Views (via Mobile)

It's 9:02 pm m with my baby in the store, they denied to give me my delivery staff was there and store was open.... It's hardly took some minutes for my package worst experience.


pankajrathor143MouthShut Verified Member
Mandideep India
Great store
Jul 06, 2023 12:43 PM 8583 Views

The most special thing about this store is that all the goods here are very good and available at low prices, as well as they have maintained a lot of variety.


One of the worst shopping complex
Jul 05, 2023 05:27 PM 9586 Views (via Mobile)

Dress section is very poor...there is no staff available in men's dress section and the whole store is very crowded with products..there is no room to walk freely on the store..


Mumbai, India India
Wrong item delivered .
Jul 04, 2023 10:27 PM 9319 Views (via Mobile)

DMart has supplied wrong item.


Shipment no.101306907-1


Complain reg. No


2925750


Complain not attended.


Very very bad
Jun 10, 2023 08:18 PM 8822 Views (via Mobile)

Today while shopping e had a very strange experience in Ratnagiri d Mart a Muslim lady threw our trolley in anger 3 times we left without saying anything so I hope that It is happening in front of our eyes but your customer service representative has not done anything there


Worst Customer Service
Jun 09, 2023 11:40 PM 10170 Views (via Mobile)

Customer experience seems to be very low lately. Staff is not helpful at all rather rude.


Billing staff just keep on watching if you are extending hand to put items into bags, like its your job and they have to only do scanning and watch.


Better have some self scan kiosk instead,


cost savings you can pass it on to customers.


Recent policy heard from billing staff that they do not provide polythene bags for refrigerated items. Why can't such policies are displayed on the store front so customers come prepare from home.


The attitude of staff towards customers getting free is not tolerable. We are paying here to buy things with some better customer experience and thats what dmart was. Why we should not opt online to skipp


I would rather to go for shopping online or local kirana. Hope management takes corrective actions to bring back same great customer experience as it was earlier.


Manager Chandan
Jun 09, 2023 11:09 PM 9207 Views (via Mobile)

He not customer friendly nor supportive. Was aggressive with his tone. Total dissatisfied . D mart should remove this unfriendly manager. Shamelessly arguing with customer


YOUR RATING ON

D Mart - Bhandup West - Mumbai
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D Mart - Bhandup West - Mumbai Location

Recent Questions and Answers on D Mart

500

I need 25 number of electric kettles.Can I get any discount

Oct 23, 2023

By: mparthasarathy859

Answers: 0

500

Can I get a luggage bags

Aug 01, 2023

By: sumalatapaili7

Answers: 0

500

Can I get luggage bags in boisar dmart

Mar 12, 2023

By: slkaranjkar

Answers: 0

500

D Mart will be open today

Mar 12, 2023

By: ritudhakad1994

Answers: 0

500

Can i get baby bathtubs here?

Nov 02, 2022

By: namboodirileela5

Answers: 0

500

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