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Home > Travel > Hotels > Kumarakom Hotels > Crowne Plaza - Kumarakom
Crowne Plaza - Kumarakom
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9/641/A, National Highway 47, Kundanoor Junction, Cochin 682304, KL
+91-866-6634455
5 Star
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I had been to Crowne Plaza hotel not for stay but to attend one engagement ring ceremony of my cousin brother last year.
The hotel looks impressive from outside which is spread over a large area with around hundred rooms which includes AC, Deluxe and Suite format as well.
The interior of the hotel is commanding because of its colour texture with designs and paintings all over the wall.
The hotel is well equipped with all kinds of amenities like swimming pool, conference hall, reception area etc. There is one restaurant also which is spread into a large area with classic furniture. The ambience perfectly suits both professional and family requirement.
The staff personnel looks professional in their outfit with humble approach and good communication skill. You can always opt this hotel to organize your major events at reasonable rates. Food is simply appreciable in terms of varieties and quality.
Due to its popularity in this part of the city, you will always find this hotel busy throughout the year. Therefore, it is preferable to schedule your plan early if you are looking forward to experience this hotel.
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I had a weekend at the Crowne Plaze, booked a suite and two rooms, but let me tell you my complete story. I called and made reservations like a normal perosn and was quoted over the phone. But when I got there, they had forgotten that their suite has only one room as opposed to what they told me on the phone. I have booked in the Rihab rotuna but becoz I was getting a suite with 2 bedrooms and living room and kitchen with jacuzzi, I said what the hell, since I am spending, might as well enjoy.
When I reached there the hotel staff was rude and since they knew I had no choice theey really took advantage of the situation. Te guy who took my booking conveniently left the building for some errands. I had guests with me and was very embrassing situation. I eneded up paying 3 times what I was quoted and wait till we get to the rooms.
When I got to the room, no explanation as to where the fridge was and mini bar.....nothing!! I searched in a couple of spots but couldnt find it. The service took atleast 45 minutes for small things. The suite was small size and nothing like a suite should be!!!! I have stayed in quite a few hotels and this was one of the worst experiences. The living room Tv kept on freezing and we had to call the dude all the time to make it work......No fresh flowers in the room and bathrooms were smal as hell!!!!
I would never reccommend anyone to the crown plaza again
yes they have a nice dingy club called zinc......but you remember cellars in the oberios in Bombay, its something like that, nothing great to go with dubai atmosphere!!!
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