MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter 4-digit code
For Business
×
transparentImg
Upload Photo
Croma - Delhi Image

MouthShut Score

32%
1.54 

Parking:

Ambience:

Store Range:

Value for Money:

×
Supported file formats : jpg, png, and jpeg


Cancel

I feel this review is:

Fake
Genuine

To justify genuineness of your review kindly attach purchase proof
No File Selected

Croma, Delhi Reviews

Poor Service from Croma
Sep 13, 2024 11:24 AM 100 Views

I am using washing machine, that gives electricals shock and motor not working every time. complained to crome and very poor response and pathetic service


Ghatiya chroma
Jun 18, 2024 04:23 PM 159 Views (via Mobile)

Boht ghtiya service


Boht bekaar product


Koi response nahi


Zero star hoti to m zero star deta


Glti krdi chroma se refrigerator le ke


Croma store
Feb 24, 2024 02:06 PM 497 Views (via Mobile)

This store is trash . Very time consuming . 2hours for replacing an item but staff did a hard work. Go croma staff!!!!


YOUR RATING ON

Croma - Delhi
1
2
3
4
5
Service
Nov 27, 2023 09:21 PM 2328 Views (via Mobile)

I have bought usha geazer on 19th april but still today is 27 and i didnot get my product.. Mr.Atul Me.saravjeet &Mr.dinesh NIT store when i visit store again croma team have lots of attitude and thay ask me to return your amount we dont sale ourproduct..guys dont buy any froduct from NIT5Store Bcoz store service is very bad and any time store denay


Croma led tv 43inch
Oct 21, 2023 02:18 PM 2886 Views (via Mobile)

Croma ki service or croma ke product bilkul khrb hai...mene apne tv ki complaint ki hue hai koi response nhi hai ....or tv sale krte time croma ne promise kya tha ...ki sir koi problem Hui to apko replacement di jayegi but...2month se upar ho gye mujhe complaint krte hue croma ki side se koi response nhi hai .....na apne promise pura kya ...croma hamesha apne coustomer ke sath fraud krta hai croma jhutha hai or hamesha jhuth bolta hai....


False promises, miscommunication, delays
Oct 16, 2023 09:01 PM 2570 Views (via Mobile)

That’s my experience with Croma. Don’t recommend anyone to purchase anything from Croma Online. Very disappointed with their delivery & customer service.


Very bad product quality and service is so bad
Oct 06, 2023 03:22 PM 2689 Views (via Mobile)

Croma gives very bad service. I had bought a vacuum cleaner. Even after complaining about it, no solution was found. The quality of the product is the worst. Croma gives the worst service.


Poor customer service
Sep 23, 2023 11:00 AM 2823 Views (via Mobile)

I had an issue of blackout screen 2 months ago when my TV was in warranty, these croma technicians are so smart that they fixed a wire temporarily and i kept on insisting that it will happen again please give me a permanent solution but nothing was done.


And now today when my TV is out of warranty and i am facing the same issue they are charging me RS800 as visiting charges.


This is insane and just tricks to dupe customers.


Not expected from croma.


Purchase of washing machine
Aug 21, 2023 12:46 PM 2552 Views (via Mobile)

Don't take anything from croma, their post sales services are very poor.they will not take responsibility of the product that they were selling.


Earlier I used to purchase products from croma but this time it was very disappointing ??


Thanks


ashishvats95MouthShut Verified Member
New Delhi India
Croma-Delhi is a nice place for electronic product
Mar 22, 2023 06:20 PM 5083 Views

I recently visited Croma, Delhi and I must say it was a wonderful experience. The store is huge and well-stocked with all the latest electronics and appliances. The staff was extremely helpful and always willing to assist.


The store has a great selection of products from all the top brands, from TVs to mobiles, refrigerators, air conditioners and more. The prices were very reasonable and my purchase was a great deal.


The customer service was excellent as well. They answered all my questions and helped me to find exactly what I was looking for. The staff was friendly and courteous and made sure I was happy with my purchase.


I was also impressed with the wide variety of after-sales services that the store offered. From installation and repairs to warranty, they were able to provide everything I needed.


Overall, my experience at Croma, Delhi was a very pleasant one and I would highly recommend it to anyone looking to purchase electronic appliances. The store provides quality products at great prices and the customer service is top-notch. Highly recommended!


Received dummy phone from Tata Neu croma
Jan 04, 2023 02:36 AM 6215 Views (via Mobile)

Hi


Want to alert about tata Neu croma. As I ordered a mobile phone from their site. Firstly I received a product which was sealed open so i returned it bcz it may be used product. When it was delivered back to company in original condition then after I received product in exchange. Due to some unavoidable circumstances I was not able to open at the time of delivery. After 2 3 days when I opened it it was dummy phone. After contacting customer care they were giving Redmi customer care contact no. After that they said returned period is over and said your issue is resolved. Now I have to go for Fir and consumer forum.plz guys be alert form this site. Try to open and check your stuff at the time of delivery like Flipkart is doing.


Rajouri croma
Nov 26, 2022 08:53 PM 4916 Views (via Mobile)

3rd class service not product knowlage staf & manager mr. Sahil and ritu singh all staff and manager is are very bad service. And gard also is very rudly behaviour.


LED TV
Oct 29, 2022 03:40 PM 5021 Views (via Mobile)

Croma company is very fake wrong commitment I have purchased LED TV But no one came to install the TV at home and the TV stand did not even come with the TV. Very bad experience with croma company ????


Mumbai, India India
Croma service in delhi is the worst
May 06, 2022 09:49 PM 6810 Views (via Mobile)

The after sale service is worst no help nothing on service ur request also get canceled automatically


Extremely unprofessional!
Mar 26, 2022 04:43 PM 8233 Views

I bought an AC care plan while purchasing something at Croma, Ambience Mall, Vasant Kunj, New Delhi. I called them up on Monday to avail the AC care plan. First, they told me that the care plan was not reflecting on my bill while it clearly was. Then, after many calls, they finally said that I could avail my AC care plan. I requested for AC servicing on Saturday since I could finally manage to convince them that I had indeed bought the care plan. I got a confirmation message telling me that the on site engineer would come on Saturday between 10 am - 2 pm. It is now 4:45 pm and I still have not heard from them. I called the customer care number again but it was of no help. Never ever purchase any care plan from Croma. They will make your life miserable. They have ruined my entire week. It is extremely unprofessional of them to make it this difficult for customers to avail their services. It is not like I am asking for a free service. I paid money for it.


Selling Fraud warranty cover package of Onsitego
Feb 26, 2022 01:39 PM 9933 Views (via Mobile)

I bought a MacBook Air 13 inch from Croma Store in Ambience Mall Gurgaon in Dec 2020. The MacBook costed around ?/- and I was suggested to buy 2 year extended warranty for it so that in case any problem comes in the product after the standard 1 year warranty, it will be fully covered. Having spent so much I purchased the 2 year warranty scheme for around ?/-. However, the warranty cover was of On-siteGo. In the month of January 2022 I encountered problems with the charging of MacBook Air and contacted Croma Customer Support desk at their Ambience Mall Store who did not extend any kind of help and asked me contact OnSitego for availing services duringthe extended warranty period. On contacting Onsitego for addressing the issue they simply refused to give any solution to the problem or provide replacement during the warranty period. Whereas when I checked with the Authorised Apple Service Center at Delhi they were ready toprovide replacement of the faulty adapter to resolve the charging problem during the warranty / extended warranty period. However, the 2 year extended warranty scheme was not showing updated against my MacBook in their system & database as it was from Onsitego. Now, I have been put in a fix and am stuck with a MacBook I am unable to use. I have been made to undergo so much of mental agony of not getting the expected relief during the extendedwarranty period.It is a clear nexus and fraud between Croma & Onsitego where actual services & warranty cover is not provided during the extended warranty scheme purchased from Croma; especially Apple products, Instead, it is better to buy Apple products as well as extended warranty scheme through their Authorised Apple showrooms and not get fooled by Croma who are selling unreliable & fraud warranty schemes of Onsitego. They are clearly minting money and are not able to actually provide any kind of warranty cover or service support in case of a product purchased from their Croma store. I request people to be aware and should avoid purchasing Apple products from Croma & never opt for warranty scheme of Onsitego.


Croma means Fraud
Nov 13, 2021 05:28 PM 13370 Views (via Mobile)

Selling products without warranty through Flipkart. They generated Fake GST invoice. Pathetic customer care services. Please stay away from the worst store.


Croma - Pacific wall
Sep 09, 2020 11:11 AM 13955 Views (via Mobile)

Worst experience with Croma Pacific Anand Vihar ....I had purchased one samsung led tv from croma and I was told during purchasing that my led has 2 years of manufacturing warranty ( one year comprehensive and one year additional on panel) and I purchased two years of extended warranty. However when I faced some issue in my TV in second year , I checked and found that my TV has only one year of manufacturing warranty. I was reallycheated by Croma. Croma is diminishing and destroying the reputation and name of TATA. I think Tata should close the Croma.


Defective Item selling
Aug 22, 2020 09:30 AM 3662 Views (via Mobile)

Yesterday I purchased Vivo 19. Mobile from croma store Vegas Mall Dwarka. mobile is not supporting App and Hanging . I spend on 25813.00 rupees.This is my Humble request to you that Please do not purchase any Item from this cromaa store. All items are defective


WORST SERVICE
Feb 18, 2020 10:48 PM 4453 Views

VERY POOR CUSTOMER SERVICE, EXECUTIVES ARE RUDE AND INCONSIDERATE.NEVER BUYING AGAIN.OVERPRICED AND POOR SERVICE


YOUR RATING ON

Croma - Delhi
1
2
3
4
5

X